It’s a done deal. AT&T’s acquisition of DirecTV has been officially blessed by the Federal Communications Commission. While you may not care about the corporate machinations of two corporate giants, you are sure to be interested in one very important detail of the merger:
AT&T will be required to offer high-speed internet service for perhaps as little as $5-10 per month to any consumer who qualifies for food stamps (also known as SNAP).
Here’s how the FCC described the requirement in its official announcement:
Discounted Broadband Services for Low-Income Subscribers. While finding that the availability of better and lower priced bundles of video and broadband service is a potential benefit of the merger, the Commission also concludes that the public interest requires us to ensure that a bundle of video and broadband services is not the only competitive choice for low-income subscribers who may not be able to afford bundled services. The Commission accordingly requires as a condition of the merger that AT&T-DIRECTV make available an affordable, low-price standalone broadband service to low-income consumers in its broadband service area.
That, of course, is just as vague and unrevealing as you would expect of a bureaucrat-written document. Luckily, in its proposal to the FCC and in a press release issued immediately after the merger was approved, AT&T outlined two great, new plans designed to benefit low income families.
The first plan would offer DSL-based service with speeds up to 5 Mbps for $10 a month for 12 months. At the end of that introductory period, the price would increase to $20 a month.
The second plan would be offered in areas where AT&T’s infrastructure is inadequate for those higher speeds. In those areas AT&T would offer 1.5 Mbps internet service for $5 a month for the first year. After the promotional period ends, the price would rise to $10 a month.
This program is very similar to ones offered by Comcast when it acquired NBC Universal and by CenturyLink when it acquired Qwest. The former promised to develop Internet Essentials and the latter promised to acquire Internet Basics if their bids were approved.
AT&T has proposed that these yet-to-be-named low-income internet service plans will expire after four years.
Who qualifies for this program? Only those who are eligible for the U.S. Government’s Supplemental Nutritional Assistance Program (SNAP), also known as Food Stamps. Please note that the rules don’t say that you must actually receive food stamps — just that you are eligible to receive them. Eligible consumers will be required each year to prove that they still qualify to participate in the program.
AT&T’s internet service is available in 21 states: Alabama, Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, and Wisconsin.
The company’s largest markets are Houston, Chicago, Los Angeles, Miami, San Antonio, Dallas, and San Diego. AT&T U-verse internet service covers a larger geographic area than any other DSL broadband provider and is available to an estimated 126.6 million people.
California has the most residents participating in SNAP, Texas is second, Florida is third, Illinois is fourth. Mississippi has the highest percentage of residents on food stamps, Oregon is fourth, Tennessee is ranked fifth and Louisiana is ranked seventh. So whether you look at it from total number of food stamp recipients or percentage of residents on food stamps, it’s easy to see that AT&T serves areas that desperately need this program.
We firmly believe that competition drives companies to treat the customers better. With that in mind, it may be worth noting that AT&T and Comcast will both be offering their low-income internet programs in Alabama, Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, and Wisconsin. It’s difficult to determine in exactly which cities and towns the two programs will overlap, but we expect the low-income customers in those areas to benefit most of all.
Let’s conclude with a personal note inserted at the end of this article by the editor of CheapInternet.com:
“As a current AT&T customer and as a former DirecTV customer, I speak from personal experience. DirectTV is one of the worst companies I have ever dealt with, but AT&T is one of the best. Let’s hope that the customer service culture at AT&T wins out over that of DirecTV. If not, even this program developed with the best of intentions will surely turn into a customer service fiasco through which no one should have to suffer.”
Uh-oh. Looks like the editor got up on the wrong side of the bed this morning.
Lois Young says
I want low income landline phone and internet
CheapInternet.com Administrator says
We can help you with the internet, but not a landline.
Charles C.Glasgow says
Hi, I’m working on being ‘financially poor’ >a lie, actually I’m TRYING to win either $1K a day for life or $2.5 M . Either way, right now I need ‘poor boy’ Internet to use my ‘tablet.’ Please send me a NET protected card to use to subscribe and use ‘FREE’ Net on and on and on. Only ion America, O.K. ?
CheapInternet.com Administrator says
?????????
Tanesha Taylor says
Hello,
I would like to sign up be a customer for the Centurylink basic internet service. I;m a single mother of one girl three years old not currently a student. I’m in process of receiving my decision letter from disability judge. She says I should receive letter within 30 to 60 days. Currently have no income I’am only getting food stamps at this time. I cannot get comcast in my area. Centurylink picks up good service in Tennessee. I would be able to afford this low income service. What website do i go to sign up and apply.
CheapInternet.com Administrator says
The problem, Tanesha, is that CenturyLink has virtually dropped out of the low-income internet business. But there are other programs available and you should check them all out to find the one that fits your needs best before you enroll in any of them. Here’s where you can review them all:
https://www.cheapinternet.com/low-income-internet
Teresa Molina says
hello how are you . god bless you im a single mother of five kids ..transition from a shelter to my own apt is a blessing tho I do struggle to make rent ..I do work fulltime job ..but I cant afford lot of material my kids want …internet they would like because it help with thr home work I had no idea I could get help with low income or free internet for my kids
CheapInternet.com Administrator says
There are a number of different low-income internet plans available, Teresa, and you should check them all out before you enroll to find out which one fits your needs best. Here’s where you can find info on all of them:
https://www.cheapinternet.com/low-income-internet
frederick sinopoli says
My internet was supposed to reflect the low income costs
and yet it is up again and I filled the forms on line and you no longer
recognize my ATT email
what happened
the message was that I had already applied for the low income
the same message month after month
but I haven’t seen the discount
what should I do as it is important
why isn’t the att.net email that I have had for years not recognized by ATT
CheapInternet.com Administrator says
You do understand that this website is not operated by AT&T, don’t you, Frederick? We are an independent informational site. In other words, we do not have your records and cannot answer questions about your account. You need to speak to AT&T customer service.
Joan says
AT & T has been raising my bill every month. I am tired of it and am seriously considering doing away with my land line. AND, cheap internet, FAST internet/ When, Where, and whenever I don’t see it ever happening. Had same number for 30 years and get no respect for loyalty..
CheapInternet.com Administrator says
There are a number of other low-income internet plans available, Joan. Check them all out at this link:
https://www.cheapinternet.com/low-income-internet
Nathaniel says
How do I receive this package
CheapInternet.com Administrator says
Here’s some advice, Nat. Check out ALL the low-income internet plans before you decide on AT&T. Who knows? There may be one that meets your needs even better. Here’s where you can find them all:
https://www.cheapinternet.com/low-income-internet
Lucilla Lim says
I need cheaper internet service. I have to dish out $69.99 every month, and that hurts. No phone service and no television service either.
I’m a senior, receiving social security income, that I contributed into the plan during my working years, and not supplemental social income.
Most of the plans are helping seniors who were not contributors, if at all, to the national economy. And yet, they are getting assistance.
What are your suggestions, if any, to me
Sincerely,
Lucilla Lim.
CheapInternet.com Administrator says
Check out all the low-income plans currently available, Lucilla. You should be able to find one or two that will fit your needs. Here’s where you can find them all:
https://www.cheapinternet.com/low-income-internet
Pay particular attention to PCs for People. It’s a great option if it’s available in your area.
ELAINE VASQUEZ says
with this can you watch tv with this program
CheapInternet.com Administrator says
Sorry, Elaine, but there are no low-income internet plans that include TV service.
Lisa says
You definitely got that right I have been tagged for late payment charges and I will have paid my bill and not showing up makes late payment fee and all of sudden you have a $54 bill of nothing but late fee and they can’t give me no update bill and then you have pay$50 turn back on they have really been annoying I still get same bill amount for months maybe year $54
K says
They say they offer service in Nevada but don’t cover Las Vegas. The one city with almost the entire population of the state residing in it. Does that even make sense?
CheapInternet.com Administrator says
AT&T can only offer the service where it has a cable system, K. How can you expect them to offer the plan where they don’t do business?
E'Kea John says
Hello, E’Kea John, very interested in the low income. Please contact me 914 349 ****. Thank you.
CheapInternet.com Administrator says
It wouldn’t help if we did call, E’Kea, because we’re not a low-income internet service provider. We’re a website. A damn fine, website, I might add, but a website nonetheless. You’ll need to go through our list of low-income plans, pick the one that works for you, and enroll with that company. Here’s a link to that list of companies and plans:
https://www.cheapinternet.com/low-income-internet
Kathryn Wetherington says
I was approved for ten dollar a month internet with the snap program with no fees for installation or the modem. I live in pensacola Fla. Just received my first bill. it was 109.62. Called ATT. they sent me to bell south. Bell south said that was my correct bill they don’t know anything about my snap program. I get 812.00 a month. How could this happen to me? My account 850 477 3204 395 ****. Kathryn Wetherington phone number 850 898 ****> I guess this was all a big fat lie. thanks so much
CheapInternet.com Administrator says
This is clearly a big screw-up on the part of someone, Kathryn. You need to call back in to AT&T and ask to speak to a supervisor to straighten this out.
Lisa says
And they refuse to fix keep all receipts I noticed if I pay credit card that payment want show up had late fee this month bill due on 1st guess what paid it on first still charged $19.00 on first the government money they don’t care about that money they worry about taking from you some were and it’s getting done to them in their face. I received a large bill like that suspended account ok we’re is the $19 and $10 a month going they letting computer do billing and we just hope computer works
Lisa says
I thought I was the only one this was happening to they not updated with payment and that if it’s even in their computer they had missed payment on me costing me money not saving att got government money they pay $9.95for our account here is a good one right
DIANA POWELL says
I made a typo, of course I meant mine, all their life and mine too, I have used ATT and SW Bell.
DIANA POWELL says
I DON’T BELIEVE THEY REALLY COME THRU ON THIS CHEAPER NET SERVICE TO ANYONE. I HAVE SUBSCRIBED TO THEM ALL THEIR LIFE, AND MIND, AND I HAVE NEVER HAD SUCH A DIFFICULT CO. TO WORK WITH. I DON’T KNOW HOW THEY STAY IN BUSINESS . SURELY EVERYONE WILL IN TIME, REVOLT AGAINST THEIR DISHONEST PRACTICES AND DEMAND CHANGES.
Karen Wells says
When is A T & T going to offer this low income internet? They said they do not have anything like this.
CheapInternet.com Administrator says
Call again and ask for a supervisor.
Lorraine M. Harvey says
I have had it since it first came out, about 3 months after in Sacramento, California, and I have never had a problem I’ve had it over a year, it is the best thing I’ve ever had for the best price. Beyond grateful to Obama I’ve had it almost to years and it was simple. They came out did all the wiring free modem set it up and of they went. If told many !
CheapInternet.com Administrator says
Good to hear, Lorraine.
Lisa says
I thought I was the only one this was happening to they not updated with payment and that if it’s even in their computer they had missed payment on me costing me money not saving att got government money they pay $9.95for our account here is a good one right
Tony Magnifico says
Hello,
I’m interested assisting an Elderly & Disable person access to Internet Windows service. This will allow her to stay in touch with her two sons via WiFi data plan in her home.
Please email me a phone number, best time and day to call your service representative.
She is born April 1938, senior citizen and disable with a heart condition. She lives in the following location: 154 *********, Cheltenham, MA 02150
. I can also be contacted via my cell: (857) 272-****
Respectfully,
Tony Magnifico / Veterans Counselor and Benefits Counselor.
CheapInternet.com Administrator says
First of all, Tony, you have one of the greatest names we’ve ever run across. Very cool.
Now in answer to your question, we are not AT&T. We are an independent website, not an Internet service provider. In other words, you need to contact the service providers directly in order to apply. Here’s a page that lists all those companies and their contact info. Keep in mind however, that each program’s eligibility rules vary and geographic availability varies, too. Check them all to find the program that fits your veterans best.
http://www.freegovernmentcellphones.net/free-cell-phone-providers
Christina says
I went through the application process in april and was approved. At&t tells me they do not have any notes on my application. Nor do they see I applied. They walked me step by step through the whole process. They said I would receive a letter and its been almost 2 months. It’s just a confirmation letter, but apparently there not keeping good notes on customers. They have turned me off today and I pleaded with them to please give me till Friday to figure out what to do. Cn you help thank you. Mom supporting family of 6 husband was shot at our body shop wich we lost since .
CheapInternet.com Administrator says
Please clarify your question a bit for us, Christina. Are you saying you never received your phone, but AT&T shut off your service because you had not used your phone for 60 days?
Lorraine M. Harvey says
I am highly in awe that so many Adults clearly don’t read before posting or they feel there SPECIAL. JUST READ. 15 GROWN ADULTS DO THE EXACT SAME THING. THIS EMAIL IS UPDATES. IT’S FREAKING NEWS YOU READ!!!!! IN NO way are they AT&T. hello he’s said it 30×. I’m a grown women and waited for this to come and I knew one yr. lol. all you do is go WHERE HE’S STATED. BE AN ADULT. ALL OF THESE GROWN PEOPLE CAN’T READ???
CHEAPINTERNET.COM OR DO YOU GOOGLE? YOU’VE NEVER GOOGLED LOOKING FOR THE CHEAPEST PRICE? TRY IT. YOU’RE GOING TO SAVE MONEY IN LIFE.
CheapInternet.com Administrator says
From your lips to God’s ear, Lorraine.
James Williams says
When does this start?
CheapInternet.com Administrator says
Good news. You don’t have to wait. The program is available now.
Working, single mom says
Good luck getting AT&T to actually honor the deal. I spent nearly 2 hours between 2 calls (both “accidentally” disconnected by At&T) and an online chat with AT&T. No discount. Everyone says they don’t have that discount. Asked for a supervisor, and that’s when the calls gets magically disconnected. The online chat rep ended with, you have to go to your local store for the discount, and when asked what this means since the only “local store” I know of even existing is if you are looking for cell service….he simply directed me back to calling the AT&T number which had disconnected me twice!! 🙁
Happy says
Can you please give me this access? Our home income is going low!
CheapInternet.com Administrator says
Sorry to hear about your income problems, Happy. You need to contact the companies directly by phone or online because they will not see your comment here on CheapInternet.com.
Angela Russey says
How long will we have to wait before this program get started
CheapInternet.com Administrator says
Damn good question, Angela. We just had a editorial meeting this week in which “Whatever happened to AT&T’s $5/month Internet plan?” Was the primary topic of conversation. We’ve assigned a reporter to follow up on it.
Marian says
So, it’s almost July, 2017. What was the outcome of repeating your question? – “Whatever happened to AT&T’s $5/month Internet plan?” – Thanks.
CheapInternet.com Administrator says
It’s available, Marian. Many of our readers have complained that customer service agents say they don’t know anything about it, but there’s no excuse for their ignorance. YOu can reader more about the plan at this link:
https://www.cheapinternet.com/low-income-internet
While you’re there, read about all the other low-income plans, too. It’s possible that one of them will fit your needs better.
mike mulligan says
After sifting thru all this appreciated data I come up short nevertheless. I am a 81 year old senior residing in a senior’s only building with a sole income from ssn of less than 1200 dollars monthly but no child on free lunch, no food stamp program and yet I cannot locate a company that will fill my need for low income internet service.
CheapInternet.com Administrator says
Check back here at CheapInternet.com in another day or two, Mike. We are finishing up an article about a new plan that makes far more people eligible.
Sharon Carter says
I have called at & t they wont even talk to me about internet and they will not offer me nor my mother internet. I was a student in college at 56 yrs. Of age I had to pay 99.00 fo the internet on the go plus activation and wi-fi. Ended up paying almost 200.00. It only lasted a monh which contibuted to me withdrawing.
Carol says
The experience with Direct tv wasn’t near as bad as AT&T. My billing was $105.00 per month a year ago and now is $217.00.
Now what, they tell me I am signed up for another year(wrong) so if I change what will happen.? I am 78 yrs old on soc sec and a widow. Not a lot of income. At &it is rude over phone and can’t give answers to pertinent questions.
jen says
hi! i live on the gulf coast in ms. my husband recently left me & my 2 school-aged children. i am disabled and receive ssi payments of about $350-400/mt which should go up to $700/mt after the divorce.. i will be receiving food stamps in my name soon (we’ve been receiving them in my husband’s name for years). can you tell me, assuming i would qualify, if at&t offers low-cost internet in this area because that is who i currently have service with but it is past-due & about to be cut off. or if not at&t, is there any other providers for this service in my area? thanks so much
Maria Hegeduis says
I’m trying to find cheap internet for my brother. He is disabled and his income is $12,600.00 per year. I made a mistake earlier. He also gets $16.00 in foodstamps. Please let me know where and when it would be available in our area.
Maria Hegeduis says
I’m trying to find cheap internet service for my brother. He is disabled and his income is only 12,600 a month and he gets $16.00 in foodstamps. Please let me know where help is available.
Carol says
I signed up with Direct tv a year ago, mar 3, 2015. Was told I was contracted for 1 yr. now billing is up to 217.00 month WITH the merge of AT&T and am told my contract doesn’t end til 6/5/2017. I did not sign up for 2 yrs and was upset when I found out Direct TV had merged with AT&T after my signing for 1 yr.
Carol says
Is every Internet company merged with AT&T ?
Susan says
Ok, has at&t. Started this program yet? If so, where do I go from here? Please email me back. Thanks
Stephanie Levi says
I called xfinity only for them to have me come out there to bring my lease and id to be added to the area get there and wait 30 minutes for them to tell me I’m not in there area they couldn’t help me a day full of mess.
Larry Lewis says
I was told that AT&T can hel me with getting low income internet service. Am very interested and i meet all requirements that are needed. I really would like to talk to someone. Thank you
b lofgren says
WARNING!!! att has lost all customer service standards, I spent over an hour arguing billing charges that didn’t add up and they were argumentative and absolutely no help whatsoever. I have been a customer for over 2 years now and before the direct tv merger the customer service was excellent, but now after being called a liar by a very rude manager I guess its time to give my money to Comcast instead.
Lorraine M. Harvey says
Not TRUE THERE AMAZING♥
P says
I called Comcast regarding their Internet Essentials for Senior Citizens and was told they only offer it for those living in Florida, Massachusetts and San Francisco. This is very limited. I am not impressed with them and I would thought it would have been mentioned in your write up.
in-need-of-internat says
Is this program available now. If so, how to get it. I have yet to see any confirmation that this program is real.
Melvin H. Likehart says
we need high speed internet we live on SS only can you help
Carl Murphy says
“obama-bringing-high-speed-broadband-to-low-income-americans”
This Mis-information is found over and over and over again. It is false. It should read
obama-bringing-high-speed=broadband-to-food-stamp-recipients
Carl Murphy says
The Elderly and Disabled in this country are more likely to be home bound, alone and in need of a way to communicate with friends and family and do their shopping online. We are not having children we cant afford to feed. I think we she be included by INCOME.
Way too many of the people who were financially secure 10 years ago are getting insufficient nutrition from food banks because they have an asset that puts them over for food stamps.
I live on 1/3 of the allowable Income. Dont I deserve help with a cell phone, internet costs and the chance to buy a computer that is newer than Vista, which doesnt work on a lot of the sites anymore?
God Please Bless the U.S.
Marie says
Why does a person has to qualify for Snap to receive AT&T service there are many low income families who don’t receive SNAP who still need help with other situations in their life.
Lisa Courson says
I have 3 school age children and I am inquiring about free or cheap internet they are falling behind because they can not go their school work on line. We live in Brunswick Ga. Please help me figure out what to do.
Thank you,
Lisa Courson
JIM says
THERE’S GOOD NEWS AND THERE’S BAD NEWS FOR PEOPLE ON FOOD STAMPS & WELFARE. THERE ARE PROGRAMS IN THE HOPPER FOR US, BUT, THE GOVERNMENT IS DRAGGING ITS FEET FOR APPROVAL OF SEVERAL COMPANIES WILLING TO OFFER HS INTERNET CHEAP SERVICE. ALSO, IT MIGHT BE SPOTTY WHERE THOSE LOCATIONS WOULD BE IN RURAL AREAS. AFTER COMPLAINING TO THE FCC ABOUT ATT, I GOT SERVICE AT A MUCH REDUCED JACKED UP 70% ($49) RATE DOWN TO $27. IF YOU LIVE IN A BIG CITY, THERE ARE LOWER RATES FROM OTHER COMPANIES, SHOP AROUND.
J P says
I have called at&t and customer service says they tell me it’s for dsl service and it is not available on my street.the lowest coast is $32.00 plus tax etc..
Lorna says
For my daughter that qualifies: What if her condo has bright house? Would she be able to get the service?
Sara says
AT&T will probably wait until April 2016 to make the service available, Doris.
Doris Tucker says
I have called at&t and customer service says they know nothing about stand alone low cost internet they try to make you bundle.
robert wilber says
I live in apartment that only has time warner as provider. My question is do they have a low income or lifeline program?
JIM says
THESE “LOW COST” INTERNET PLANS DON’T WORK FOR ME. I DON’T HAVE A KID (DISCRIMINATION ?). I’M A SENIOR ON FOOD STAMPS AND WELFARE BUT THERE ARE NO PLANS AVAILABLE. WHEN A PROVIDER IN ADS SAY THEY ARE IN MY STATE OF MI, THEY AREN’T IN MY RURAL AREA OF 49920. I HAD AT&T U-VERSE FOR $29 MOLY, BUT THEY JACKED UP THE RATE BY 70%!!! CAN NOT AFFORD IT. MY TELEPHONE IS CONNECTED TO THE INTERNET ~ MAGICJACK; W/O INTERNET, NO TELEPHONE. AT&T IS NOT A GOOD COMPASSIONATE COMPANY FOR THE POOR WHO NEED INTERNET AS A LIFELINE. THEY ARE JUST PLAIN GREEDY.
Delia Martinez says
Please contact me and let me know if you guys offer low cost internet for low income family
Savana says
I’m instrsted
Sara says
April 2016 is the FCC’s deadline for AT&T to start offering the low income internet service.
Bleu says
AT&T does not have any type of service for low income individuals. This was just a ploy to get approval to purchase DirectTV. The cost of AT&T internet service is very expensive and they do not have any low cost plans. The service is spotty at best and the only reasonable plans are for new customers only. Former or current customers DO NOT GET any type of discount. Call customer service and they will tell you there is no such program. Everyone should write the FCC and let them know that AT&T lied about the internet service. Maybe, they will be fined or something.
daphne curry says
CELL PHONE WONT EVEN WORK HERE,I USE ON ROAD FOR EMERGENCY ZIP 39851,SO HOW DO I GET THRU ATT, THAT IS WHO I HAVE FOR PHONE
Pete says
Do any of these plans for the low income benefit me? I live in a rural area in Lincoln county in Mississippi..I have nothing but “dial-up” which is absolutely horrible…Thanks for your help…Pete
Randy Lewis says
Any chance we can get an update on the ATT merger discount for food stamp (SNAP) recipients? I have tried calling their customer service about this, and the feedback I get is, they have never even heard of it.
The impression i get is ATT does not seem to have any plans of following thru with their merger agreement.
Any updates and information would be greatly appreciated.
Brenda Poston says
Not all internet companies that agreed to give reduced prices to low income families and signed up to give low income internet to low income services, give that service. ATT in one of those companies. Is this fraud of did the forget that they agreed and signed up with the FCC. oops!
Leonard Urbaniak says
Will you have services available in Hartford ct?
Sara says
The FCC released the entire terms of the merger on July 28, 2015.
https://www.fcc.gov/document/fcc-releases-order-approving-att-directv-transaction
Acorrding to the FCC’s terms:
“Within nine (9) months of the Closing Date, the Company shall establish and commence a program to substantially increase broadband adoption in low-income households throughout AT&T’s wireline footprint (the “Discounted Broadband Services Program”).
“Closing Date” means the date on which the acquisition of DIRECTV by AT&T occurs.”
The acquisition occurred on July 24, 2015. So, we should be able to expect to see AT&T rolling this out late April, 2016?
amy says
Ineed cheap service.iget ssi
DIANA GOREON says
I WILL NOT SIGN AN AGREEMENT UNTIL I SEE THE REAL PRICE..I DO SEE YOY TELL PEOPLE YOY WILL GIVE IT TO THEM ..THEN YOU DO NOTHING..I DO QUESTION YOUR COPMANY..
DIANA GOREON says
HOW CAN I GET A LOW COST FOR INTERNET..SENIOR CITIZEN…DISCOUNT..I JUST WONT THE INTER..Y FY
Crystyna Henley says
This is a scam or a hoax. Per ATT this is not real. Blooming nutters actually made me sign up for an internet package before they could apply the discount, they said, then told me to call their customer service to get the “discount”. No such discount exists. No looking into it or nothing. Point blank no discount, no programs, no nothing. And now they are giving me fits trying to cancel the internet package before it can be implemented and me billed for it. Once the plan starts it will cost me 150 dollars to cancel it before the end of twelve months.
Uggghhh!
Rebekah Werth says
How do I get this special AT&T internet service for SNAP recipients? AT&T has already been overbilling me, and when I complained to the relevant authorities, they doubled my bill instead of correcting it. They are not going to volunteer any information about a $10 per month plan! So what do I do to get it?
Deborah Buck says
How do I sign up for this?
Michael Gballou says
need to have internet service at my house for low cost.
Jonathan Beyer says
Interested in your high speed internet program. low income sr. citizens.
teri says
SNAP – i see a big problem right from the start. Not all low income qualify for SNAP. my daughter is disabled. She gets a small amount from SDI and SSI. that makes her ineligible for SNAP. she is forced to live on less than what low income get. she must live on less than $1000 a month, and not allowed to get food stamps. SNAP should not be the only qualifying item. what about actual income, and ability to work.
Lisabrumbelow says
We llive on a fixed income and i would like to have internet.
Enedina Castañeda says
I need internet in LaBelle, Florida. My income is low.
Guy Ferri says
Hi, how do we get enrolled in the AT&T low income program?
CheapInternet.com Administrator says
Don’t know yet, it’s only been announced.
Kathee Wilkinson says
Hmmm my daughter in law makes $2 Tooooooo much a month to get food stamps!!!!! So we do without TV, Internet, sometimes we do without regular meals coz the price of things….. What does a family do besides Without A Lot!!!!! Thank You for the info tho!!!!
In Missouri
Hirut Tensai says
How can I apply? this is my mom for 69 years old and she already have lifeline phone discount.
CheapInternet.com Administrator says
We’ll let everyone know when it’s actually available.
Randy Lewis says
Weird.. I tried to do a reply to the post where you replied to me, and for some reason, I can’t, and had to make a whole new post instead.
Anyways, here is the requested link for the ATT plans: https://www.dslreports.com/shownews/ATT-Promises-5-Broadband-to-Seal-DirecTV-Merger-134402
Mind you, am hoping they do make it so more folks already ATT customers can benifit, but these guys seem to be pretty up on internet company goings on.
robert didomenico says
I NEED WI FI
Randy Lewis says
Well, while the fine print has yet to be released, one detail that came out is, the offer, in whatever form it finally takes, will only be available to “new” att customers.
(The standard, can’t have been a customer for at least 6 months to a year, and owe them no money)
Oh, and the food stamps thing.
CheapInternet.com Administrator says
Do you have a link to the six months part? With other similar programs now, such as Internet Essentials and Internet Basics, it’s a 60 day rule.
alisha smith says
how do i apply?
CheapInternet.com Administrator says
We’ll have to wait for AT&T to announce the availability to know. We’re not sure yet when it will begin.
Linda Hadgkiss says
I live in Martinsville, Va. and currently have Century Link bundled with Directv and
the price keeps going up. I get food stamps but they don’t offer what AT&T does as far
as the price. I don’t think you offer this in Virginia but would appreciate any information
as to how I can get a better deal on my Internet Service and tv.
CheapInternet.com Administrator says
This page might help:
https://www.cheapinternet.com/states/virginia-internet-service
Karyn says
Any chance it will be coming to Michigan in the near future?
Thanks
Randy Lewis says
I am a currant subscriber to ATT’s legacy DSL internet service, and share it with home phone service. I also receive food stamps. I would love to know how, and if I will be able to switch over to the low income internet service. Not sure it matters, but I am a resident of the state of Florida.
Any information or feedback is greatly appreciated.
CheapInternet.com Administrator says
We have to wait fro details on when it is available and the details have not been released yet.
Elizabeth Hayes says
It is about time,forthe monthly income for a senior is not in the $50,000 table.
Every month the bill is increased.
Gina says
Thank you, as an individual with limited mobility and income, I’m MUST appreciative…please consider our much deserving senior citizens, who are on limited income and want to keep UP with the new technology world.
People living in small rural areas , and limited economic development are in dire need of inexpensive internet access.
Jan says
Do you have to already have a land line phone to take advantage of AT&T’s offer? I qualify for foodstamps but I only use a cell phone now. I’m in Gibson City, IL 60936 so I can’t qualify for Comcast. This would be a lifesaver for me as my cable bill is now more than my rent.
Thanks!
CheapInternet.com Administrator says
We don’t know yet; details have not been announced.