Internet Basics: A slightly different inexpensive internet plan for low-income Americans

In these difficult economic times with so many people unemployed or employed only part time when they need fulltime jobs, CenturyLink Internet Basics is exactly what so many families and individuals need to help them search for and apply for jobs, to follow up on job applications, to find medical care and communicate with their doctors, to help their kids with their homework, and to help them with so many other tasks that can only be done on the internet.

If CenturyLink offers high-speed DSL internet service in your area, their Internet Basics 1.5 Mbps program for low income Americans is an excellent option for cheap broadband service.

First of all, let’s be clear that there are a few differences between the Internet Basics program and the program offered by the companies participating in the nationwide Connect to Compete program.

First, let’s cover the similarities:

Both programs offer high-speed Internet for just $9.95 a month for the first year ($14.95/month afterwards). Both programs offer a personal computer for just $150. But, Internet Basics offers free introductory computer education classes while Connect to Compete customers pay a small $1 fee per class.

The Internet Basics computer also comes with a 30-day money-back satisfaction guarantee, 24/7 technical support, plus parental controls. You’ll even get your own customizable CenturyLink home page. So far, there’s no word on whether the Connect the Compete program offers these extras.

How to Qualify for Internet Basics

Now let’s get to the primary difference between the two programs: How to qualify.

First of all, it’s important to understand that the members of the Connect to Compete alliance are all cable television companies, but CenturyLink is primarily a telephone company that also offers television through DirecTV, a separate company.

CenturyLink agreed to offer the Internet Basics plan so that the Federal Communications Commission (FCC) would approve its 2011 purchase of Qwest Communications, another telephone company.

As a result of being a telephone company, CenturyLink’s Internet Basics program follows rules set up for another quasi-governmental program called Lifeline Assistance which offers discounted landline phone service and free government cell phones (link it) to the financially disadvantaged. The qualification guidelines for the two programs are identical.

In short, you probably qualify for the Internet Basics program if:

    (1) You also participate in other governmental assistance programs such as food stamps (SNAP), public housing assistance, Medicaid, Section 8 housing, Supplemental Security Income, various Home Energy Assistance Programs, National School Lunch and other programs. (Each state has it’s own programs list.)


    (2) Your household income is at or below 135% to 150% of the Federal Poverty Guidelines. (Note: It’s 135% in all states except Arizona, Florida, Michigan, Nevada, New Jersey, Ohio, Rhode Island and Texas, where it’s 150%.)
People in Household All states except:
1 $15,755 $17,505 $25,500 $20,423 For any size household:

Residents under 65 $23,265.00

Residents over 65 $27,142.50

2 $21,236 $23,595 $25,500 $27,528
3 $26,717 $29,685 $29,700 $34,633
4 $32,198 $35,775 $35,900 $41,738
5 $37,679 $41,865 $42,100 $48,843
6 $43,160 $47,955 $48,300 $55,948
7 $48,641 $54,045 $54,500 $55,948
8 $54,122 $60,135 $60,700 $63,053
For each additional person, add $5,481 $6,090 $6,200 $7,105

CenturyLink has agreed to offer the program for at least five years. There’s no guarantee that the program will continue beyond that timeframe, so we recommend that you apply as soon as possible to take advantage of this offer for as long as you possibly can.

Contact Information


Internet Basics Program:

CenturyLink profile:
Profile page: CenturyLink internet

Important note: you cannot have been a CenturyLink internet subscriber in the last 90 days and you cannot have any overdue CenturyLink bills or unreturned equipment. This is important to consider, because many Americans find themselves in the situation of already having more expensive, regularly-priced CenturyLink service and not being able to sign up for their Internet Basics program.

Where is Internet Basics Available?

Internet Basics is available in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin and Wyoming.

Internet Basic is available in the following cities and towns:

(Note, if you see your state but not your city or town, you should still call in case CenturyLink added service to your town after our list was created.)

Alabama: Anniston, Auburn, Birmingham, Cullman, Dothan, Enterprise, Jasper, Mobile, Opelika

Arkansas: Bentonville, Cabot, AR, Conway, El Dorado, Fayetteville, Fort Smith, Jacksonville, Jonesboro, Little Rock, North Little Rock, Paragould, Pine Bluff, Rogers, Russellville, Searcy, Sherwood, Springdale, Van Buren

Arizona: Apache Junction, Avondale, Buckeye, Casa Grande, Chandler, El Mirage, Flagstaff, Florence, Gilbert, Glendale, Goodyear, Laveen, Maricopa, Mesa, Peoria, Phoenix, Prescott, Prescott Valley, Queen Creek, San Tan Valley, Scottsdale, Sierra Vista, Sun City, Surprise, Tempe, Tucson, Yuma

Colorado: Arvada, Aurora, Boulder, Brighton, Broomfield, Castle Rock, Colorado Springs, Commerce City, Denver, Durango, Englewood, Fort Collins, Golden, Grand Junction, Greeley, Littleton, Longmont, Loveland, Montrose, Parker, Pueblo, Thornton, Westminster

Florida: Altamonte Springs, Apopka, Arcadia, Bonita Springs, Brooksville, Cape Coral, Casselberry, Clermont, Crestview, Dade City, Davenport, Deland, Deltona, Dunnellon, Englewood, Fort Myers, Fort Pierce, Fort Walton Beach, Haines City, Homestead, Inverness, Jacksonville, Kissimmee, Lake Mary, Lake Wales, Lakeland, Land O Lakes, Leesburg, Lehigh Acres, Longwood, Middleburg, Milton, Naples, New Smyrna Beach, North Fort Myers, North Port, Ocala, Ocoee, Okeechobee, Orlando, Oviedo, Panama City, Port Charlotte, Port Saint Lucie, Punta Gorda, Saint Cloud, Sanford, Sebring, Spring Hill, Tallahassee, The Villages, Wesley Chapel, Winter Garden, Winter Park, Winter Springs, Zephyrhills

Georgia: Hinesville, GA

Iowa: Ames, Ankeny, Bettendorf, Cedar Falls, Cedar Rapids, Council Bluffs, Davenport, Des Moines, Dubuque, Iowa City, Marion, Marshalltown, Sioux City, Urbandale, Waterloo, West Des Moines

Idaho: Boise, Caldwell, Idaho Falls, Lewiston, Meridian, Nampa, Pocatello, Rexburg, Twin Falls

Florida: Galesburg, IL, Pekin, IL, Rockford, IL, Anderson, Brownsburg, Columbus, Fishers, Fort Wayne, Franklin, Goshen, Greenfield, Greenwood, Indianapolis, Kokomo, La Porte, Lafayette, Marion, Mishawaka, Noblesville, South Bend, Warsaw, West Lafayette

Kansas: Hutchinson, Lawrence, Leavenworth, Manhattan, Olathe, Topeka

Louisiana: Alexandria, Denham Springs, Lafayette, Lake Charles, Opelousas, Ruston, Shreveport, Sulphur, West Monroe

Michigan: Davison, Grand Blanc, Holland, Hudsonville, Jackson, Midland, Monroe, Saginaw, Traverse City, Andover

Minnesota: MN, Anoka, Bemidji, Burnsville, Cottage Grove, Duluth, Eden Prairie, Elk River, Farmington, Hopkins, Inver Grove Heights, Lakeville, Mankato, Minneapolis, Moorhead, Osseo, Rochester, Saint Cloud, Saint Paul, Shakopee, Stillwater, Winona

Missouri: Blue Springs, Columbia, Independence, Jefferson City, Joplin, Kansas City, Lees Summit, Liberty, O Fallon, Rolla, Saint Charles, Saint Joseph, Saint Peters, Sedalia, Wentzville

Mississippi: Olive Branch, Southaven

Montana: Billings, Bozeman, Butte, Great Falls, Helena, Kalispell, Missoula

North Carolina: Apex, Asheboro, Burlington, Chapel Hill, Clayton, Durham, Elizabeth City, Fayetteville, Fuquay Varina, Garner, Goldsboro, Greensboro, Greenville, Henderson, Hickory, High Point, Hope Mills, Jacksonville, Kernersville, Kinston, Lenoir, Lexington, Lumberton, Morganton, Mount Airy, New Bern, Raeford, Raleigh, Reidsville, Rocky Mount, Sanford, Thomasville, Wake Forest, Wilson, Winston Salem

North Dakota: Bismarck, Fargo, Grand Forks

Nebraska: Bellevue, Grand Island, Kearney, Omaha, Papillion

New Jersey: Hillsborough, Morristown, Princeton, Somerset

New Mexico: Alamogordo, Albuquerque, Carlsbad, Clovis, Farmington, Las Cruces, Los Lunas, Rio Rancho, Roswell, Santa Fe

Nevada: Henderson, Las Vegas, North Las Vegas

Ohio: Alliance, Ashland, Ashtabula, Athens, Barberton, Bowling Green, Cincinnati, Columbus, Dayton, Delaware, Elyria, Findlay, Lebanon, Lima, Lorain, Loveland, Mansfield, Marion, Marysville, Mason, Medina, Middletown, Newark, Perrysburg, Pickerington, Ravenna, Reynoldsburg, Sylvania, Toledo, Troy, Warren, West Chester, Westerville, Westlake, Wooster, Xenia, Zanesville

Oregon: Albany, Beaverton, Bend, Corvallis, Eugene, Grants Pass, Gresham, Hillsboro, Klamath Falls, Lake Oswego, Mcminnville, Medford, Oregon City, Portland, Redmond, Roseburg, Salem, Springfield

Pennsylvania: Butler, Carlisle, Chambersburg, Hanover, Harrisburg, Lancaster, Lebanon, Mechanicsburg, New Castle

South Carolina: Beaufort, Greenwood, Orangeburg

South Dakota: Rapid City, Sioux Falls

Tennessee: Bristol, Chattanooga, Cleveland, Elizabethton, Greeneville, Johnson City, Kingsport, Ooltewah

Texas: Belton, College Station, Conroe, Copperas Cove, Corpus Christi, Corsicana, Denton, Fort Worth, Georgetown, Greenville, Houston, Humble, Huntsville, Killeen, Kingwood, Kyle, Longview, Magnolia, Montgomery, New Braunfels, Palestine, Round Rock, San Marcos, Seguin, Temple, Tyler, Waco, Weatherford

Utah: American Fork, Bountiful, Cedar City, Clearfield, Draper, Herriman, Kaysville, Layton, Lehi, Logan, Ogden, Orem, Pleasant Grove, Provo, Riverton, Roy, Saint George, Salt Lake City, Sandy, South Jordan, Spanish Fork, Tooele, West Jordan

Virginia: Charlottesville, Danville, Glen Allen, Lynchburg, Martinsville

Washington: Auburn, Battle Ground, Bellevue, Bellingham, Bonney Lake, Bothell, Bremerton, Edmonds, Federal Way, Gig Harbor, Issaquah, Kent, Kirkland, Lacey, Lakewood, Longview, Lynnwood, Maple Valley, Moses Lake, Olympia, Pasco, Port Angeles, Port Orchard, Pullman, Puyallup, Redmond, Renton, Sammamish, Seattle, Shelton, Spanaway, Spokane, Tacoma, Vancouver, Walla Walla, Yakima

Wisconsin: Appleton, Chippewa Falls, De Pere, Eau Claire, Fond Du Lac, Green Bay, Janesville, La Crosse, Madison, Manitowoc, Neenah, Oconomowoc, Oshkosh, Sun Prairie, Watertown, Waukesha

Wyoming: Casper, Cheyenne, Gillette, Laramie

Recent Articles we’ve published on Internet Basics

netbook low income How you can get a PC (and a lot more) for just $149 if you are low-income - If you’re a low-income American, you can now get a PC that’s completely loaded with all the top software plus computer training for just $149.
FCC logo Debate heats up: Are Internet Essentials and Internet Basics really just government programs? - There’s no doubt that both sides of the “Are Internet Essentials and Internet Basics government programs” question are firmly entrenched and unwilling to give an inch.
internet essentials vs internet basics Internet Basics vs Internet Essentials – what’s the difference? - Many readers ask us what the difference is between the two primary low-income cheap internet programs, Internet Basics and Internet Essentials. Here's all the details.
get internet without c2c How to get cheap internet even if you don’t qualify for Connect2Compete - Connect2Compete has worked out a deal with a company called Freedom Pop to offer a internet access to those people who can’t find affordable internet access anywhere else.


  1. Laural Bradshaw says

    I just graduated this pass year and I can not a job . My story is that I both of my children are in college boy age 25 and a daughter 32 and they are all ways coming over to use the dail-up service we have and I am only living with friends and I do recieve food stamps. I was really looking for a job when I was diagnosed with fibermylga. So, I am now in the process of waiting for SSI or regular Social Security. I could use the high speed service, if I do quifiy. I wish to tell you thank you now.
    Laural Bradshaw

      • John Dozier says

        MKEGAL Just a wild guess, but, if you were not so busy critiquing others English skills you might be a happier and more helpful individual. Just a wild guess mind you.

        • Bandit says

          What Laural Bradshaw wrote is a prime example of what our nation has become. It is not stated what or where she graduated from but this a fail by GED standards much less any college level. Piss poor grammar, spelling and lack of structure. People like her feel entitled to things whereas they deserve to function as a doorstop. These are the people that our hard earned tax dollars go to support. I can understand being dealt a bad hand but what separates the real from the fakes are the ones that make something of themselves.

          You whine that you can’t follow the damn directions when an article is a guideline. You want it handed to you on a silver platter, with a maid to spoon feed it to you. There are medical students that go to campus, Starbucks, and the library to use high speed Internet. Free. These same students work their asses off and sleep in the classrooms when Superstorm Sandy knocks out their power. They don’t gripe to their proffessor that they didn’t have a hot shower therefor they want an extension on their finals. Yet these students find a way to make it happen. It isn’t because they are grossly intelligent (some are) but they have drive and ambition to succeed where the others flounder. Bradshaw is snap shot of the nation – I can’t get no job, I be very edukated.

          You should be ashamed of your post Bradshaw.

          • RD says

            Bandit, thank you for the chuckle and for telling it like it is. It is sad, but too true.

            Of course is it isn’t just medical students, it is a lot of other types of students and adults too. Sometimes you need to think outside the box. At least people need to think and work more and to whine less.

          • Jennifer Cook says

            Bandit…you were extremely rude and condescending towards Miss Bradshaw. I read her post and thought she is working towards lifting her family up. Maybe some of the spelling errors were due to stress at the time, or she didn’t catch the misspelled words. It happens. I enjoy a well wrote sentence or paragraph however everyone makes miskes. It was a mistake for you to make harsh judge mental comments about her post. You should be ashamed of your post BANDIT.

          • steph says

            You know, English is often a confusing language. American English makes me down right nauseated. I am so sorry your grace. That we lowly peasants, who attended only the goverment sponcered secondary schools, are unable to please you with our gramer. Dear god, move out of the country you hateful pig.

          • Susie M says

            Ms. Laurel Bradshaw, congratulations on your recent graduation, it is not easy to go back to school when you have adult children, everything has changed so much since you were last there, I know. You have proven your perseverance already, the right job will not be far away.

            Such shameful attacks on someone who has put in the effort to go back to school as an adult is disgraceful, and you should be ashamed of yourselves!! Ms. Bradshaw has adult children in college, is living with friends, so is not a burden on the system. She has a very debilitating and painful condition that attacks all of the nervous systems in the body. It is highly probable that she also has very stiff fingers, and typing is painful for her. So what if she makes a few typos? Good grief! who are you to judge? This is NOT an English grammar classroom! Get over yourselves and stop being so pompous.

            I have impeccable English. I grew up in England. I was educated by nuns with a ferocious penchant for correct spelling and grammar. I am a Scrabble maven and proud of it. Despite all this, I also sometimes make typos that I do not spot until after I press ‘submit’, despite careful proof reading.

            I am also an American Citizen who used to work three jobs. I used to also be a foster parent, caring for some very disturbed kids; who through no fault of their own, had been neglected and moved through the system so much that their education had constantly been interrupted and suffered.

            Now at only fifty years of age, I also have the misfortune to find myself disabled and unable to work, and am totally broke and in debt from waiting for my share of SSDI that I have paid into for so many years. It is something that I know I should not be ashamed of, but thanks to the attitude of several such as those above, I am.

            I rarely leave the house because I cannot afford the gas to drive into town. Internet is my only contact with people, and it keeps my sanity. Unfortunately, it is expensive, and many of these options do not seem available in Vermont.

            It is a sad reflection on this society that people are so quick to be so nasty instead of reaching out a helping hand. Try just greeting a stranger with a smile, or helping an elderly person with something heavy. You will be amazed at how good you will feel after their gratitude. I may be on food stamps, but I can still search through the newspaper dumpster at the recycling center for the coupon inserts, get terrific deals, even on items I don’t use, and donate them to the food shelf.

            Hold your head up high Ms. Laurel Bradshaw! Thanking this site in advance of whether of not you are able to qualify for cheap internet, shows the utmost class! Do not let the likes of “Bandit” and “MKEgal”, who don’t even have the gumption to leave their real names, bring you down. they are the ones who should be ashamed of themselves, not you!

          • What if ? says

            Did your Mommy & Daddy pay for your way starting in elementary through High school? Or are you a foregner that had the government help you start up your liquor store?! You could probably run to family to get help or a loan for your new car or house. You make yourself out to ba a superman, why?!
            Let`s hope you don`t get into a accident that will cause you to retract your words!
            Your temper, discourse, & control shows your not educated enough to complain about disabled / handicapped people that are useing resources the government offers to all americans in need.
            “You” should be ashamed of “your” post!!

          • Rick says

            Who are u to A#* Bandit judge anyone, keep your opinion to your self you arrogant so and so. Didn’t your mother teach you any respect. You should be ashamed for your ignorance and rude behavior, Sorry your so much better than everyone else, get a life. People like you make the rest of us sick, get off your high horse you piece of garbage, feel free to stick it where the sun don’t shine !!!!!

          • sat says

            Correct your own English and content before you judge others. Most of the poor grammar, misspellings, and sentence structure that I hear are from the so-called educated, highly educated ( a phrase that is like nails on a chalkboard), and graduates of colleges. As a middle class person, you receive more entitlements- under euphemisms, so as not to offend your sensibilities-than any group: student loans, child care credits, weatherization and energy credits, parking subsidies, mortgtage interest deductions, property tax deductions and more. These are paid for by the poor and working poor who are not eligible or able to take advantage of them. The wealthy of course receive the most in terms of dollar amounts-this free phone and internet services were provided because the companies received what they wanted-government give backs, tax exemptions and so on, including tax breaks for the service-billions of dollars in the pockets of the rich, so do not act as if the poor, disabled, and elderly, are alone in getting entitlements. This notion is old, tired and erroneous..

          • luke says

            You scum bags make me sick if the shoe was on the other foot you would be crying too lose your job and let see how proud of yourself you are then.

            learn to love not hate otherwise this will be your fate.

        • DAVE says

          I agree with you… That was a pretty cold thing to say to someone who is asking for information to try to improve her own personal situation and to help send her children thru college…

          I worked in Customer Service and if we were caught disrespecting our customers like he did, we would have faced some sort of disciplinary action…

          He acts like he represents Customer Serves Us… So, my words to him is get another job… You don’t belong in Customer Service.

          And to you… I say, thanks for bringing that to his attention…

    • Ellie says

      I don’t know if you’ll see this because it’s been awhile since you posted this, but I hope you do. I also have Fibromyalgia and am on SSDI. If the people that critized you on here experience the intense bodily pain & muscle knots that we do, they’d be totally ashamed of their cruel, judgemental words. Don’t mind them honey. They’re just ignorant of how this condition affects a person. I hope the new year is just filled with unexpected blessings for you & your family. ;) P.S. hopefully those people will also learn how much happier THEY can be by encouraging people instead of criticizing them!!

    • sat says

      Do not feel disparaged. Most of the comments contain spelling errors, syntax errors, punctuation errors, and sentence structure defects. Despite the fact that so many feel so intelligent and educated, they are unaware of their lack of proper English skills. It is epidemic in this country. In reply to your uninformed detractors, I say correct your own English and content before you judge others. Most of the poor grammar, misspellings, and sentence structure that I hear are from the so-called educated, highly educated ( a phrase that is like nails on a chalkboard), and graduates of colleges. As a middle class person, you receive more entitlements- under euphemisms, so as not to offend your sensibilities-than any group: student loans, child care credits, weatherization and energy credits, parking subsidies, mortgtage interest deductions, property tax deductions and more. These are paid for by the poor and working poor who are not eligible or able to take advantage of them. The wealthy of course receive the most in terms of dollar amounts-the free phone and internet services were provided because the companies received what they wanted-government give backs, tax exemptions and so on; including tax breaks for the service-billions of dollars in the pockets of the rich, so do not act as if the poor, disabled, and elderly, are alone in getting entitlements. This notion is old, tired and erroneous..

      • says

        you obviously have time to write correctly, and yes Mr. President, you are congratulated for that, as for the rest of us, we are all striving to write better

  2. Laural Bradshaw says

    I live with friends now, so I would not become homeless. I just need to reach out to places for help.
    Thank you, Laural Bradshaw

    • says

      I have applied to many different places, it all depends where you think you belong, or what organization you have attached to, this will guide you in your job search, and if you are desperate, try a temp agency or state job search, these listings can be found in your state EDD agency or your local library.
      I myself am a small business owner. I have a mobile food vendor permit in California. It only takes a little bit of courage, effort, some help from others, and some motivation.

  3. Linda martin says

    I live in rhode island, my daughter just received her free cell. Can she buy a computer for $150? Thank you

  4. G N' R 4VR says

    Century Link makes you sign a 5 yr contract with a min of 2 yrs if you opt to get the computer as well, with no service quality guarntees!
    Price goes up & equiptment charges incur after 1st yr. So you are unable to cancel agreements with out incurring an excess of fees, that by the way would be far less in the long-hall to save your cash and buy a computer from a company far more intersted in Customer Service & Satisfaction!

    • MKEgal says

      Read the article, follow the links provided there & again in the comments section. The author of the article can’t tell you if you qualify or not.

      • Monica Jones says

        @ MKEgal, I think you and I, are the only ones that read the article, I think you have wasted your time sending them the link. People PLEASE READ ARTICLE!!!!

  5. Barbara Blair says

    I am interested in the Internet Basics program, and life line cell phone.

    Thank you in advance for your assistance.
    B. Blair

  6. kweimer says

    I don’t get this. In California at least, if you sign up for $9.95 ($10 ??, I’m rounding….) with this plan, you have to lease a modem (relatively slow) which is “free” for the first year and $7.49 plus tax thereafter. If you’re wireless, which most people are, you’ll need a router (faster, depending on your location), which is NOT free for the first year and will cost $8.49 plus tax. Either way, its getting close to the $20 connection plans that are available through almost all commercial cable and phone providers. Offhand, what with tacking on the additional hardware lease cost, it doesn’t seem that the Internet Basics program is much more than a ploy. I haven’t checked the other programs carefully yet, but if the FTC allowed this one, I would read the remaining plans carefully.

    • sue says

      YOU GOT IT!!!!!
      Tried Century Links low income internet service (internet basics) and immediately started receiving a bill for over $200. each month. First phone call I made, I asked for info on their internet basics program and was told $10.00 (rounded off) plus taxes and surcharges. I asked if there was any other costs associated w/ the service – they said no, we send you everything you need to get started w/ instructions how to hook it up. My first bill was well over $200. Second phone call I made, they told me they hooked me up wrong and it will be corrected – then they sent me another bill for over $200. Third phone call I made, I was told I should only send in $29. (my phone + internet – rounded off) and it will be corrected – then they sent me another bill for over $200. plus a threatening disconnect letter for my phone and internet, unless I paid the total amount by a certain date. Fourth phone call I made, I was told I owed that amount because they had to install it for me. I hooked everything up – they NEVER did ANYTHING to help me, including straighten out the mess they made of my account. After being thrown from one rep to another and speaking to a dozen different people (where no one had the same excuse), I told them to cancel my internet service and I was actively looking for another phone service as well. I walked away from the entire experience with the feeling of being scammed!!!

  7. AnnMarie Grosskreutz says

    I am a single mom, working part time and about to go to school in August. My monthly bills are more than my budget and I need internet for school. My internet, cable and phone my bill is about $150 a month. If anyone knows how to sign up for this program please get in touch with me.

  8. SCAM says

    Yes kweimer, this smells like ….. And you forgot the early termination fee which is $200.00. That being said, I’m pretty sure at&t and/or others offer something similar with no cancellation fee.

  9. WiloriaSolomon says

    I would like to receive low income internet services and also get you pc computer if possible. Thanks!

  10. Daniuta Lewis says

    I have been diagnosed with cancer and am unable to work. I have been struggling to get SSI and disability and the case is being worked on. I need internet that’s not $30 a month.

  11. breanna says

    My bf supports his 3 kids making 8$per hr..his kids are on free lunch and he recieves can we do this..we can’t afford internet but 10$ is reasonable please help.

  12. Janice says

    I tried to get my son the internet and a computer but couldn’t because wasn’t, in my area I,m so disappointed I,m a single mom and need the help

  13. John says

    Sorry, this is not cheap broadband or even broadband at all. Phone companies do not offer broadband. They offer dial-up. It would be a nice deal if this were a real offer, but so far it is all a bunch of garbage and lies.

    • Cheap Internet Administrator says

      John, you need to educate yourself before posting. Phone companies offer DSL, which is high-speed broadband. If you feel everything is a lie from these companies, contact the FCC. Of course, they are the ones who set up the programs so I doubt they will be receptive.

    • Steve Hamm says

      John, depending on where you live, you could be in a dial-up only area for Internet sevice. That would mean you live in a very rural area. Otherwse, what the administrator said is true. DSL (Digital Subscriber Line) is a broadband service offering speeds far in excess of dial-up. Also, unlike dial-up service, DSL also offers as both an Internet connection and a landline phone service.

      • JanH says

        I don’t have a landline phone – I have Magic Jack, which uses my internet connection.

        How would the internet work in my case? I am not wireless and have no desire to be.

    • Sandra says

      OK, that’s enough. You don’t even know what you’re talking about. I have DSL (ever heard of that? it is 1.5 mpb NOT “dial up”) and I have it through CenturyLink along with my landline phone service. Cable companies have tried to convince people that only they have “blindingly fast 1.5-3.0 mbp broad band” and “phone companies only have dial-up” but those are just advertising LIES every heard of those? I thought not. I can even stream movies and TV shows on what I have on CenturyLink. So get off your high horse and rationally check things out and know what you are talking about before you parrot any more trash to confuse the poor people trying to see how they can keep up in a rapidly changing digital world that is leaving them behind. Just FYI, I am a retired 72 year old low income senior who came here to see if I can lower my costs and can’t believe the harassment of the poor going on at this website. And yes, I can spell and type, but in 1995 when I was diagnosed with Fibromyalgia, I could hardly spell my own name correctly so everyone shut up about Laural Bradshaw’s comment. She can probably hardly stand to sit with her arms outstretched to type. And your brain can be so fogged people think you are mentally ill. It gets better but the first crash is pure hell.

    • me says

      How can I pay extra for phone line I Don’t Need when I apply for this program BECAUSE I HAVE NO MONEY LEFT OVER. I work odd jobs whenever I can with rod through femur and hip, Why is century make me pay extra for crud I don’t want! They say they have to do it this way, but really they have set it up in a way to trap people on purpose. If it made more money that way for them then I wouldn’t need to bundle by end of week.

      • Sandra says

        Sounds like Century Link did this for 4-5 years just to pacify the gov. and get permission to buy our wonderful old Qwest phone service. My DSL has gotten much slower since that sale. You’ll probably do better with the Cable offers, if they don’t make you also buy at least the basic Cable service.

        Truth is, the three Mega-Corporations that own ALL of the media and are buying up all the land-line companies are only in it for the money. They have no compassion and no community or national spirit so don’t expect any quarter from them. However, this attempt by the government to include people who are being by-passed by the digital age, especially students. If it doesn’t work well, it’s because they allowed the Corporations too much choice and didn’t add enough government regulation to the package. The FCC, just like the FDA, is a gov. watchdog committee full of former Corporate officers who are there to be sure the program funnels the funds from the public treasury to private corporate pockets with the least cost to them. How’s that privatization working for the citizens?

  14. Carla says

    Hello, I am a senior and on SS, so is my husband. We have a dialup Internet – very bad, slow connection, so I use the library computer in order to access my emails and check out various websites for my research on family genealogy and novel writing. We live in an area where there is no cable, no DSL, etc. Wireless service for Internet is available, but expensive at $50 a month or higher, depending on which service. We live in zip code 78653 (Texas). We are now in process filing for assistance. We are considering cancelling our land phone to save some on monthly bill of $49, as my husband has cellphone (thru Verizon) for $40 monthly. I use T-Mobile sidekick cell phone for text messaging only (I buy no contract card as needed, $10 a month). My deaf friends keep pressing me to get video talk device via web cam, but I would need much faster connection for that. Any chance of getting a better, much faster Internet but cheaply in our area???? Thanks

  15. Mike Baugh says

    Unbelievable. I do not see myself as a genius, but if some of you took the extra three minutes that it takes to actually read the words that are in the article instead of looking at the pictures, then going straight to the “comments” section you would have a lot less stress and more knowledge in your lives. I fail to see how this is difficult to grasp. Good luck out in the big bad world if you cannot take the time to read something instead of relying solely on someone else to work it out for you.

  16. Isaac says

    I was wondering when this article was posted. It also said they may only offer this for 5 years, so I was wondering if it was still running.

  17. Mina A. Mármol says

    I badly need cheap internet service, I live on very low income, I have proof. I cannot keep Time warner much longer, now, they are even charging for the modem $4.00 extra dollars. I juts learned about this program today, hope I can get it.

    • says

      netzero is dial up and centurylink is dsl. Dial up is the cheapest, dsl is a little bit more expensive, if you do not want lightning speed, go with either broadband or dial up. For those who do not know what broadband is, it is kinda like dial up but with a router, for example, I use my cell phone (a droid) hooked up to my computer using a usb cable and I get connected using a program called pdanet/foxfi22, if you type this into your google play/browser on your phone, you will find it, click to download and accept the agreement, it will then install your program on your phone, you will need it to be installed on your pc, so hook your phone up to your pc, choose the file, and install it.
      Its that simple
      I am not lying and it works for me…so anyways happy surfing everyone!

  18. me too says

    what they don’t tell you is if you are already a century link customer you don’t qualify for anything. isn’t that discrimination?

  19. "B" says

    Here is CenturyLink™ Internet Basics Disclaimer

    * CenturyLink Internet Basics Program is available to residential customers only who qualify based on meeting income level eligibility requirements, and requires remaining eligible for the entire offer period. Qualifying customers may keep the service under the program for a maximum of 60 months after service activation provided customer still qualifies at that time. Listed High-speed Internet rate of $9.95/mo. applies for first 12 months of service (after which the rate reverts to $14.95/mo. for the next 48 months of service), and requires a 12-month term agreement or 24-month term agreement (if purchasing Netbook). Listed rate applies to up to 1.5 Mbps High-speed Internet service. Customer must either lease a modem/router from CenturyLink (monthly lease charges are waived for the first 12 months of service; then rate reverts to standard lease rate in 13th month) or purchase a modem/router from CenturyLink for a one-time charge. In all instances, a one-time High-Speed Internet activation fee applies. A one-time professional installation charge (if selected by customer) and a one-time shipping and handling fee applies to purchased modems/routers. The first bill will include charges for the first full month of service billed in advance, prorated charges for service from the date of installation to bill date, and one-time charges and fees described above. An early termination fee will apply based on the applicable monthly recurring service fee multiplied by the number of months remaining in the minimum service period, up to $200. Connection speeds are based on sync rates. Download speeds will be up to 15% lower due to network requirements and may vary for reasons such as customer location, websites accessed, Internet congestion and customer equipment. General – Services and offers not available everywhere. CenturyLink may change or cancel services or substitute similar services at its sole discretion without notice. Offer, plans, and stated rates are subject to change and may vary by service area. Additional restrictions apply. Terms and Conditions – All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at Taxes, Fees, and Surcharges – Applicable taxes, fees, and surcharges include a carrier cost recovery surcharges, state and local fees that vary by area and certain in-state surcharges. Cost recovery fees are not taxes or government-required charges for use. Taxes, fees, and surcharges apply based on standard monthly, not promotional, rates. Netbook Offer – Netbook purchase must be paid in full to CenturyLink prior to shipment. One offer per qualifying CenturyLink Internet Basics Program customer and, if purchasing Netbook, customer must agree to a 24-month term agreement for residential High Speed Internet services. Shipping and handling fees, and applicable taxes will apply. All warranty and support for the Netbook and accompanying equipment will be covered by the manufacturer or other identified third party, not CenturyLink. CenturyLink is not responsible for lost or stolen Netbooks. Netbook includes Office 2010 Starter software only. Limited time offer. Additional restrictions may apply. © 2011 CenturyLink, Inc. All Rights Reserved. All other marks are trademarks of their respective owners.

  20. Leisha Allen says

    I feel like I’ve been royally screwed by Verizon. I signed up for a 4GLite device and was told the Internet service would cost me $50 per month for DSL. Well, today, I received an email from them saying that I’m over my usage limit and they want to charge me an additional $200 for this Month. First of all, when I signed up with them, they never told me there was a limit to my Internet usage per month. Right now I can’t afford this $200 they tacked onto my regular bill, so, I’m going to have to burn them on it. Luckily, I didn’t sign up for auto pay for billing, so, they can’t take it out of my account. There isn’t enough money in there to cover it anyway. Well, I’m going to either sign up for this cheaper service, or rely on free “Hot-Spots” in public to get Internet. Verizon Sucks!!!

    • says

      yeah me too, I got a home connect device contract signed and everything so now I am locked into a 2 yr agreement too and if I cancel they will charge me 200 dollars, geez! I wish I never got the stupid home connect device. But then again, the service is only 20 dollars a month.

  21. Melissa Quast says

    Century Link is full of it. Yes they do offer the program but they make it almost imposable to get. I met all their qualifications, but they told me that I had to pay a deposit, and install a second phone line which was going to cost $99 on top of the reg. deposit they had already given me. Century Link is only in it for themselves.

  22. Danielle McCullers says

    I’d just like to say that these programs are a God send for people that cannot afford high speed internet in general. I’m on dial-up now, and it’s driving me crazy! I’m on SSI, Sec,8, Medicaid, and food stamps. I’m going to give it a shot and see if I qualifly here in NY. Unfortunately, my daughter at the moment is living with her paternal aunt, so, I live all alone with my three cats. I’m pretty computer literate, and I use the computer to pay my bills, rent, communicate with my doctors, family, and friends. I have arthritis in my back and both hips, so, I’m very limited in my mobility, which is why I depend on the computer a great deal. It’s made my life easier where I don’t have to do too much traveling. I’m going to give it a shot and see if I qualify for Internet Basics. I know it probably doesn’t cover NYC, but, what do I have to lose? My work will get done quicker with broadband than on dial-up, so, I’m going to give it a shot. In any event, I submitted my email for updates if I don’t qualify for any of these programs. Thanks for putting the word out on these programs. I really appreciated it very much. Thank you.

  23. Fredrick L. Molden says

    I need internet service at home, because, even though it is convenient at times to go to the library, it isn’t always. I am on SSI and foodstamps, and need information on this service. Please contacy me & forward me further info on this.

  24. gedguy says

    i am looking for a cheap internet service. my brother got me an hdtv antenna and i now get about 40 hd channels for free. i have rabbit tv on the computer for movies. im going to get magic jack plus for the phone. my question is … do i have to have a phone line to get dsl? i will be shaving over two hundred dollars a month with the free hdtv and magic jack, but i need to get a cheap internet service which will stream videos well. any suggestions? thanks

  25. gedguy says

    some one asked how much it cost me to get the hdtv tv channels. my antenna cost $40 at walmart. the hdtv channels are free. my brother uses an old set of rabbit ears to get his hdtv. that’s a savings of $1495 a year.
    majic jack plus costs $70 for the unit. when you install it you get free phone service for one year. it costs $25 dollars to renew each year. that is a savings of over $990 a year.
    you have to have a router to use the service.
    the rabbit tv unit costs $10 at walmart.
    my initial investment will be $121 dollars…….. my savings will be approximately $200 a month. not too bad for a low income retiree.
    now if i can find some cheap dsl……hmmmmm.

  26. WantingCheaperInternet says

    I just called Centurylink about the 9.95/month internet service they “offer.” They offer this ONLY if you have not had internet service with them for the past 90 days, so you CANNOT use this Internet Basics program they “offer” to reduce your current expenses. I’m in an area where Centurylink is the only provider of phone service and for those living where cable isn’t installed, the only provider for wired internet service as well (it’s DSL). Seems they have put in “requirements” that don’t allow you to actually get this service anyway.

    I’m disappointed. I currently pay them 36.99 a month for internet service for what was supposed to be 24.99 a month for life. That 24.99 price ONLY is available if you have bundled internet service with other services they offer. Their web page doesn’t connect to the tabs or the buttons on the page either, so you can just “trust” what the rep says when you call in…

    So, Internet Basics that Centurylink agreed to provide so the FTC would allow them to buy out the old phone company here just isn’t available after all…

    • says

      I am not paid to make these comments, I am doing this to help people in my free time, so you can say I am a volunteer internet service director, there is a program called
      and yes, I have done my homework, and if you are wondering if I am qualified as a internet research provider… I almost have a masters in business administration.

  27. stephen lakios says

    I signed up with TWC here in Palmdale, Ca.
    I pay $19.95 a month; plus $3 a month for a modem, they gave me a free router for WIFI.
    I am online at 54mbs. I am satisfied with this setup and did not have to sign any contracts.
    We have a land-line with lifeline assistance, no cell phone. I tried a cell phone five years ago, but i could not hear the dam thing; no matter how loud people tried to talk. I could not dial it,( i was a carpenter, my fingers are big), i would press two or three numbered buttons at a time.
    What i need is a cell phone with big buttons and an extra loud setting for people with a hearing loss.

  28. says

    There is a lot of criticism going on by people in the same boat especially the comment about not being able to afford a PC if you cannot afford a phone but I have a system that has worked for me since becoming disabled, keep in mind I have no children at home so it is much easier.

    When I signed up for phone lifeline and LIHEAP electrical assistance I was broke but with each month that my electrical and phone were paid for or some help given.

    I put the cash aside equal to what I would have paid to help purchase my auto insurance; Yes put the money aside and forget it even if it means eating a can of beans or corn until my next month SS arrived so I was able to keep the car to go to the Dr and I got an insurance plan where I give the miles I drove to cut my auto insurance in half.

    With the high price of gas I simply quit driving except to the Dr and store when I cannot use my bicycle.

    Being broke means different things to different people but when you cut all you can without becoming a hermit and using will power with what little you have the dollars go further.

    The electrical assistance pays for my car insurance as I only drive about 100 miles a month, the phone help also adds up and can be used to purchase the discounted computer; I hope congress can realize how the poor can use the help to save them money and make our life a little easier and pray they do not cut Food Stamps on us.

    So much hate talk from many who do not understand.

    Take care and best wishes to all!

  29. JustMe says

    I’m amazed how ignorant and self righteous our society has become. A woman asks for helpyet she’s criticized? You don’t know her circumstances. Bandit, how do you know she never contributed or volunteered. She may ver well have done so, BEFORE her body gave out. So much hate and anger. Grow up! I get the whole lazy welfare families…generation after generation. I’m angry as well. People abuse the system. That said, there IS a system. The system is designed to help the needy. Is it abused. Yes. Instead of lashing out at OP, try your congressman. I hope you have paid your health/long term disability premiums. Gawd forbid you should become chronically ill!

  30. My2Cents says

    Bravo to all of you who stood up to the self righteous on this comment forum. To those of you who saw fit to criticize a woman asking for help…You should be ashamed. I raised three children.. two of them were very intelligent.. graduated high school in the top of their class, and went on to very reputable colleges, where they both continue make the deans list each semester. My third child was born with a slight learning disability, and struggles with certain subjects, the worst being English. While she tries hard and continues to improve, she does from time to time misspell words, or fail to put them in the proper grammatical form. There was a time when such things got under my skin, but life chose to knock me down a peg and give me first hand knowledge of how some people struggle with things that came easily to me… I pray that some of you never know how it feels to see someone you love dearly sit with head in hand and cry because some idiot chose to judge and condemn them without knowing anything about what made them the way they are .. but if you do ever experience that, then I hope you remember comments that you have made like the ones written here… and that you gain an understanding through it, and just maybe, become a better person.
    Ms Bradshaw, congratulations on your recent graduation.. Hold your head high and good luck in future endeavors

  31. Helen Joaquin says

    As someone who has worked with the Government providing services to those “allegedly in need” I can tell you that more often than not we are providing services to those that know how to WORK THE SYSTEM. The ones that do need it cannot get the services because they are utilized by those that are ABUSING the system. As a Medical Professional for more than 25+ years Fibromyalgia is painful but it is NOT LIFE THREATENING nor is it a HANDICAPPING illness. I work with a woman who is deemed “legally blind” another who has cerebral palsy and must use multiple devices that aide her speech mobility typing etc Society today has become one where everyone has there handout and expects everything to be given to them at a discount or for free or some form of government program We take care of everyone now Pretty soon every parking lot will be nothing but handicapped spaces how pathetic have things become Look at how many people are “riding in those da#$ scooters” at an outrageous price to the government for those. Every time you see one say to yourself “I paid for that” while you are on your way to work and they are lounging around. (I apologize for not being able use the comma key on the computer but one of my clients broke it today). I may seem cynical but after 35 years working within various government programs I have seen it all. The abuses that go on disgust me as a taxpayer and someone that tries to help the few that truly are needy. Then to hear people boo hoo and make more of a problem because they know that that is THE ONLY WAY they will get a “FREE CHECK” such as SSI/SSDI is even more disgusting. We are becoming a society of lazy sit on their asses with their hands out looking for as many ways to get something for NOTHING. They are too disabled to work but they can sit in front of a computer all day or play video games or text on the NEWEST smart phone. Funny they need all the government assistance there is but when you see them sitting in the waiting room they all have the newest phones their nails done name brand clothing their hair colored etc… and the parking lot is full of brand new cars etc… They dress better and have newer equipment than the employees serving them. I could continue on with more information but I am sure for the average citizen that reads the newspaper some of this information is not new. Just like the proliferation of the abuse of handicapped placards at some point someone needs to step in and place new rules because I know as someone that works with the handicapped that this is ONE AREA with OUTRAGEOUS ABUSE. Yes you can not tell if someone is handicapped by how they look but the proliferation of the number of placards does not coincide with the number of handicapped persons. The abuse is this area is terrible. I tell people that think it is funny or it must be a “luxury” to live in the body of someone that suffers from intractable pain 24/7 and can not do things unaided to trade places and then see if they still consider it a “luxury” to use a handicap placard.

  32. Bob says

    Does anyone have any idea if this service will one day be available in Massachusetts. I can’t find a way to contact them by e-mail.

    • Cheap Internet Administrator says

      At the top of the Internet Basics web page, in the top right, there is a link to Chat and to Email.

  33. Elaine says

    With all these programs and still nothing for the low income that don’t live in a city. I live in the country and can’t find a single provider to help me out. I would have to get internet through a dish or get a land line and hope for cheap dial up which would get costly to get a land line. I have 5 kids all in school and I am disabled on a fixed income. I receive food share and medical. But still no help for me. And every year the kids are to do research from a computer which means a trip into town to wait in line to get on the small library computer.

  34. Bilbo says

    So. I just wanted to comment that this program seems like it could work for a minority of people CL serves. As far as people coming for and deciding who is and isn’t disabled I wonder when they decided that so called abusers weren’t working stiffs? How exactly does having I-phone, nails, and colored hair qualify any of that which you speak of, as disabled? You seem to think because of these superficial qualifications you made up that people arn’t working and have abused the system . Please realize if you don’t have a medical license or even if you do, you can’t actually see anyones health history on their phone, nails, or hair color. It seems your are jealous and likely work in social services field, like myself, and become undone by being taken advantage of by the state or nonprofit /corp for whom you work. This is something that is systematic and turn people against others in effort to make “abusers” pay by taking away services. Something to think about is that every tax paper has given to these services and deciding “to much abuse” is happening doesn’t mean those tax dollars come back to you. I will

  35. aaron says

    My wife and I receive food stamps. She is also 19 and returned to high school to receive her diploma. We also qualify for the free lunch program. Most of her schooling is online so requires internet. Would we qualify for one of these services? If so how would we go about signing up?

  36. george kilton says

    This program looks like it is exactly what i’m looking for, BUT IT IS NOT OFFERED IN RHODE ISLAND!!!!! What gives?
    I also notice that it is not offered any where in New England!!!!! WHY NOT?

  37. Chylene Ramsey says

    Helen, do your clients a favor, and retire. You’re totally burned out. I was forced into resigning from the Postal Service, because I have bi-polar disorder, and I hate running into social workers like you who think I am scamming the system when I have done everything I can to get empluyed and retrained and have had no luck. I aced every test they ever gave me at those government “rehab” prgrams, and then they’d tell me I was “too unstable” to go through their prgrams. “I worked 18 years, served in two branced of the military and got 4 college degrees before I was ever diagnosed.” I told them. “So, how do you figure I’m ‘too unstable’ to learn how to type and fil out job applications?” They couldn’t answer. And YOU go try applying for the big scam that is SSI. My own money that I paid all my life into–I worked before the PO and had earned my full quarters–and I had to wait 1 1/2 while they messed around. The last interview, the guy gave me a fishy look and said he couldn’t see why I couldn’t work SOME kind of job. I told him, “Fine, mister. You get on that phone, you call someone who’s willing to hire a 45-year-old manic depressive, and ‘ll go right over and start working for ‘em right now. If you can’t, then shut the hell up and give me MY money.” He did. You know how much it was a month? $600. You try living on $600 a month if you think it’s some big scam to rip off the government when you got a president who’s got 32 million bucks socked away in a Swiss bank account that he’s ripped off people like me. I’ve been working on getting myself independent since I learned about e-commerce with an old laptop my ex gave me, and internet fees are about to devastate me. I am VERY grateful for ANY kind of break I can get on them. I want to be independent and earning my own way again; the government sure as hell didn’t give a flying f–k up to now.

  38. Susie says

    Hi I would like someone to help me.(I can’t read very good) I have a good cell phone but need cell phone service. I was with verizon but to high $200.. If you can help tell me about cell phone service, internet, & dish. And if verizon would have anything too. I am Disabled & low income family. Can you tell where I can get a cheap laptop too. Thank You!

  39. Terry says

    When I posted here earlier today that Century Link is not available in California, I based that on the Century Link map at . I just now searched online under the Century Link name to see if any other relevant information would come up, and it appears that they may have some offerings in California. However, their web site is not recognizing the zip code. I entered several other zip codes to see what would happen, and none are recognized. So again, that leads me to believe that they do not service this state.

  40. gimmeabreak says

    CenturyLink is a JOKE. Website not working correctly, so I called. Got transferred multiple times, finally got somebody who would actually talk to me. All of that trouble to find out my area, which is a major f***ing city, is not covered. So no low cost broadband for me because: no kids AND not in the coverage area for the programs that dont require households with a bunch of welfare brats crawling around.

    This website is so helpful…..

  41. says

    Small businesses do not make much when you live in a rural area like me, this week I only made less than 200 dollars, that is not rich, and I am not trying to be rude by giving people tips, its just that the guy on here that was criticizing someone about their disability really got to me, what type of person does that? I tend to get bipolar too and I have chronic back and side pain/arthritis, so mobility is difficult for me as well. I also would like to say that here in CA getting a job is just as hard as anywhere else. I did not know that the president got 32 million dollars from someone and stuck it in a Swiss bank, what, Obama did this, I am not sure if that is correct. And the people on here thinking someone is trying to scam someone else need to stop doing that, this is not a place to be attacking other people.

  42. diana szurek says

    I thought this was meant to help people that can,t afford high internet bills but from what I,ve read to be locked into 2 year contract and if you lose job ,unemployment whatever you get stuck with huge bill you can,t pay this turns out to be a scam an pack of shit to entise an hurt poor people more so disappointed we all thought our adult lives would turn out better than this ashamed of how this country is greedy politicians an banks wiping out our country Obama,s law takes affect july 1st all disability,ssi food stamps everything stop coming were going down and we put them there god protect us all it,s coming our country our people protect us all dear lord amen

  43. Bonnie Turner says

    I understand where Helen is coming from. I have been in and out of the welfare office in PA as I am disabled (physically) and my daughter is developmentally disabled. I look around while standing in line at a lot of the people and see the nice clothes and shoes, the painted nails, the fancy hairdos, the fancy cell phone – and the number of children they have. I also see a lot of people step outside to smoke – if you can afford cigarettes and a fancy cell phone, what are you doing at the welfare office. I have slowly been learning how to work the system. When I first had to apply for several programs for my daughter and later for me, I was very honest and forthcoming in filling out the applications. I had a rude awakening when I got turned down for some programs that I actually qualified for but got confused with the questions. The bad thing for me is that I had to “spend down” my emergency fund and any other savings I had. The other thing for me that I absolutely hated was the attitude of a lot of the employees – they make you feel awful and discouraged. (There is another word I wanted to put in here but I can’t think of it now – I often can’t bring forth the words that I need these days, which is really frustrating). I can’t help but think, if I get confused and don’t understand what they are asking of me how do others who aren’t as well educated as I am get through the system. I don’t mean this as a put-down of others who didn’t have the opportunities that I had. It wasn’t easy but I graduated from college and got a master’s degree. The master’s was when my husband was also in graduate school, I had one child and gave birth to a second child and was working full time. There is no way that I could do that now with the physical limitations I have.
    Reading through the comments on here to glean as much information as I can on the free or low-cost phone and internet, I’m not sure if these programs work and which one is the best plan for me. I have had Comcast bundled but it is just going up and up in price and I really must get the costs down. I am also a bit dismayed to find out that Comcast does have some low-cost programs which I was never told about even though I asked a number of times. I guess I just didn’t have the correct words to ask.

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