Internet Basics: A slightly different inexpensive internet plan
for low-income Americans

In these difficult economic times with so many people unemployed or employed only part time when they need fulltime jobs, CenturyLink Internet Basics is exactly what so many families and individuals need to help them search for and apply for jobs, to follow up on job applications, to find medical care and communicate with their doctors, to help their kids with their homework, and to help them with so many other tasks that can only be done on the internet.

If CenturyLink offers high-speed DSL internet service in your area, their Internet Basics 1.5 Mbps program for low income Americans is an excellent option for cheap broadband service.

First of all, let’s be clear that there are a few differences between the Internet Basics program and the program offered by the companies participating in the nationwide Connect to Compete program.

First, let’s cover the similarities:

Both programs offer high-speed Internet for just $9.95 a month. Both programs offer a personal computer for just $150. But, Internet Basics offers free introductory computer education classes while Connect to Compete customers pay a small $1 fee per class.

The Internet Basics computer also comes with a 30-day money-back satisfaction guarantee, 24/7 technical support, plus parental controls. You’ll even get your own customizable CenturyLink home page. So far, there’s no word on whether the Connect the Compete program offers these extras.

How to Qualify for Internet Basics

Now let’s get to the primary difference between the two programs: How to qualify.
First of all, it’s important to understand that the members of the Connect to Compete alliance are all cable television companies, but CenturyLink is primarily a telephone company that also offers television through DirecTV, a separate company.

CenturyLink agreed to offer the Internet Basic plan so that the Federal Communications Commission (FCC) would approve its 2011 purchase of Qwest Communications, another telephone company.

As a result of being a telephone company, CenturyLink’s Internet Basics program follows rules set up for another quasi-governmental program called Lifeline Assistance which offers discounted landline phone service and free government cell phones (link it) to the financially disadvantaged. The qualification guidelines for the two programs are identical.

In short, you probably qualify for the Internet Basics program if:

    (1) You also participate in other governmental assistance programs such as food stamps (SNAP), public housing assistance, Medicaid, Section 8 housing, Supplemental Security Income, various Home Energy Assistance Programs, National School Lunch and other programs. (Each state has it’s own programs list.)

Or…

    (2) Your household income is at or below 135% to 150% of the Federal Poverty Guidelines. (Note: It’s 135% in all states except Arizona, Florida, Michigan, Nevada, New Jersey, Ohio, Rhode Island and Texas, where it’s 150%.

In addition, Internet Basics is also available to families that qualify for the federal school-lunch program.

CenturyLink has agreed to offer the program for at least five years. There’s no guarantee that the program will continue beyond that timeframe, so we recommend that you apply as soon as possible to take advantage of this offer for as long as you possibly can.

Internet Basics is available in Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin and Wyoming.

For contact information, go to our CenturyLink internet page.
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{ 18 comments… read them below or add one }

Laural Bradshaw January 14, 2012 at 9:30 am

I just graduated this pass year and I can not a job . My story is that I both of my children are in college boy age 25 and a daughter 32 and they are all ways coming over to use the dail-up service we have and I am only living with friends and I do recieve food stamps. I was really looking for a job when I was diagnosed with fibermylga. So, I am now in the process of waiting for SSI or regular Social Security. I could use the high speed service, if I do quifiy. I wish to tell you thank you now.
Laural Bradshaw

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MKEgal March 3, 2012 at 11:47 am

Just a wild guess, but if you improved your English skills you’d probably be more marketable.
To see if you qualify, or to apply, follow the directions & link in the article. Leaving a message here won’t help.
Here’s where to get the PDF of the application for your state:
http://www.centurylink.com/home/internetbasics/

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Laural Bradshaw January 14, 2012 at 9:35 am

I live with friends now, so I would not become homeless. I just need to reach out to places for help.
Thank you, Laural Bradshaw

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YOLANDA LEE January 17, 2012 at 6:00 pm

I DONT SEE HOW TO APPLY

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Cheap Internet Administrator January 17, 2012 at 9:51 pm
francine January 17, 2012 at 9:51 pm

where do we go to apply?

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jacky January 24, 2012 at 5:09 pm

i dont understand if we need discounted internet and free cell phone how can we afford the $150 for a computer?

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Linda martin January 30, 2012 at 2:55 pm

I live in rhode island, my daughter just received her free cell. Can she buy a computer for $150? Thank you

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Cheap Internet Administrator January 31, 2012 at 1:15 pm

The two programs are separate.

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G N' R 4VR February 6, 2012 at 8:38 pm

Century Link makes you sign a 5 yr contract with a min of 2 yrs if you opt to get the computer as well, with no service quality guarntees!
Price goes up & equiptment charges incur after 1st yr. So you are unable to cancel agreements with out incurring an excess of fees, that by the way would be far less in the long-hall to save your cash and buy a computer from a company far more intersted in Customer Service & Satisfaction!

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Tammie February 19, 2012 at 9:34 pm

I currently have internet service with AT&T, will I qualify for service from Century Link?

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Tammie February 19, 2012 at 9:39 pm

I asked a question earlier, but I did not recieve a reply. I am really interested in this program.

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MKEgal March 3, 2012 at 11:49 am

Read the article, follow the links provided there & again in the comments section. The author of the article can’t tell you if you qualify or not.

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Rebecca Boyd March 13, 2012 at 12:13 pm

I am interested in finding out more about this low cost High speed Internet for the area of Reagan Tennessee 38368. The address is xxxx Highway 100, Reagan Tennessee. Rebecca xxxxxx is very disability and almost confined to a bed and a wheele chair. She needs the Internet and a computer in order to lear more about overcoming her illness and other health issues. Could you please write back to me and tell me if this is available in this area?
Thank you,

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tasharra passmore March 17, 2012 at 12:42 pm

how do the 150 for the computer works and the free cell phone to

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sheila fraser April 15, 2012 at 7:46 pm

How to apply? Do you need to buy compter too? Just got life line phone

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Barbara Blair April 19, 2012 at 6:31 pm

I am interested in the Internet Basics program, and life line cell phone.

Thank you in advance for your assistance.
B. Blair

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kweimer May 17, 2012 at 3:56 pm

I don’t get this. In California at least, if you sign up for $9.95 ($10 ??, I’m rounding….) with this plan, you have to lease a modem (relatively slow) which is “free” for the first year and $7.49 plus tax thereafter. If you’re wireless, which most people are, you’ll need a router (faster, depending on your location), which is NOT free for the first year and will cost $8.49 plus tax. Either way, its getting close to the $20 connection plans that are available through almost all commercial cable and phone providers. Offhand, what with tacking on the additional hardware lease cost, it doesn’t seem that the Internet Basics program is much more than a ploy. I haven’t checked the other programs carefully yet, but if the FTC allowed this one, I would read the remaining plans carefully.

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