Internet Essentials: Another twist on low-cost broadband service for low-income Americans

Comcast, the cable TV giant, is the biggest name in the low-cost internet business with a program called Internet Essentials. If you live in areas of the country served by Comcast and you qualify, you can now get Internet Essentials for just $9.95 per month instead of the $40–60 (after teaser promotions) the company charges for its lowest cost basic plan. As of August 2014, over 1.4 million kids from 350,000 families now are online thanks to the wonderful program.

Consider this important statistic: Only 45% of families earning under $30,000 currently have broadband service in their homes. This puts those parents and their children at a huge disadvantage when it comes to finding and applying for jobs, communicating with doctors, completing homework and other everyday tasks that more affluent families take for granted.

Internet Essentials costs just $9.95 a month and delivers a blazing fast 5.0 Mbps download speed. Qualifying families will even be able to purchase a computer for only $149.99. There are no activation fees and no additional equipment fees. And for a limited time, through September 20, 2014, they are giving you the first six months free.

You also get the world famous Norton Security Suite which gives you professional online security. It’s a $160 value, but you get it absolutely free.

And finally, Internet Essentials gives you free parental control features to help protect your kids whether they’re doing their schoolwork or just playing on the internet.

How to qualify for Internet Essentials

To qualify for Internet Essentials and get a low-cost computer and high-speed internet access for just $9.95 per month, a family must have at least one child eligible to receive a reduced or free school lunch through the National School Lunch Program (NSLP) (recently broadened to include students in private schools, parochial schools and homeschooled students). If your child qualifies for the free lunch program but doesn’t yet participate, you’ll need to sign up.

There are two restrictions that you must be aware of:

  1. You cannot have been a Comcast internet subscriber in the last 90 days. If you want to get Internet Essentials, you are going to need to cancel (if you contract allows) your service and call Internet Essentials to sign up after three months.
  2. You cannot have a Comcast bills that is over 12 months past due. However, if you have an overdue bill from just within the last 12 months, Comcast has recently changed the rules and will accept you as an Internet Essentials customer, provided you agree to the payment plan they work up to pay off the late bills.
  3. You cannot have any unreturned equipment.

Of course, you have to be in an area served by Comcast, but you’ve got a good chance, since Internet Essentials is available in more than 4,000 school districts in 39 states plus the District of Columbia.

The states we show as having Comcast Cable available are: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and the District of Columbia (DC). If you don’t see your state on the list, you should still check with Comcast in case they’ve added service in a state since we wrote this.

Once enrolled, a customer will be able to continue receiving Internet Essentials service at the same low price as long as at least one child in their household continues to receive a reduced or free lunch under the National School Lunch Program.

Contact Information

Internet Essentials:
In Spanish: Internet Basico
Phone: 855-846-8376

Comcast profile:
Profile Page: Comcast Cable

Internet Essentials originated when Comcast acquired NBC. In order to win FCC approval, Comcast agreed to “increase broadband deployment in low income households” for three years.

Let’s hope the program ends up running a lot longer than that.

Cities and Towns with Internet Essentials

This is not an exhaustive list but shows most of the cities and towns where Comcast Internet Essentials is available.

Alabama: Bessemer, Birmingham, Dothan, Florence, Gadsden, Huntsville, Madison, Mobile, Tuscaloosa, Arkansas: Little Rock, North Little Rock, Arizona: Tucson, AZ

California: Alameda, Antioch, Berkeley, Carmichael, Chico, Citrus Heights, Clovis, Concord, Costa Mesa, Cupertino, Daly City, Davis, Elk Grove, Fairfield, Folsom, Fremont, Fresno, Hanford, Hayward, Livermore, Lodi, Los Angeles, Madera, Manteca, Merced, Milpitas, Modesto, Mountain View, Napa, Novato, Oakland, Palo Alto, Petaluma, Pittsburg, Pleasanton, Porterville, Rancho Cordova, Redwood City, Richmond, Roseville, Sacramento, Salinas, San Francisco, San José, San Leandro, San Mateo, San Pablo, San Rafael, San Ramon, Santa Barbara, Santa Clara, Santa Cruz, Santa Maria, Santa Rosa, South San Francisco, Stockton, Sunnyvale, Tracy, Tulare, Turlock, Union City, Vacaville, Vallejo, Visalia, Walnut Creek, Watsonville, Woodland, Yuba City

Colorado: Arvada, Aurora, Boulder, Brighton, Broomfield, Castle Rock, Colorado Springs, Denver, Englewood, Fort Collins, Greeley, Littleton, Longmont, Loveland, Parker, Pueblo

Connecticut: Bristol, Danbury, Hamden, Hartford, Manchester, Meriden, New Britain, New Haven, Waterbury, West Hartford

Delaware: Dover, New Castle, Newark, Wilmington

Florida: Apopka, Boca Raton, Boynton Beach, Bradenton, Brandon, Cape Coral, Clearwater, Clermont, Deland, Delray Beach, Deltona, Fort Lauderdale, Fort Myers, Fort Pierce, Gainesville, Hialeah, Hollywood, Homestead, Jacksonville, Jupiter, Kissimmee, Lake City, Lake Worth, Lakeland, Lehigh Acres, Miami, Miami Beach, Naples, North Port, Ocala, Opa Locka, Orange Park, Orlando, Palm Bay, Palm Beach Gardens, Panama City, Plant City, Pompano Beach, Port Charlotte, Port Saint Lucie, Punta Gorda, Riverview, Saint Augustine, Saint Cloud, Sanford, Sarasota, Stuart, Tallahassee, Tampa, Valrico, Venice, Vero Beach, West Palm Beach, Winter Haven, Winter Park

Georgia: Acworth, Alpharetta, Athens, Atlanta, Augusta, Brunswick, Buford, Canton, Carrollton, Cartersville, Conyers, Covington, Cumming, Dallas, Dalton, Decatur, Douglasville, Duluth, Fayetteville, Gainesville, Griffin, Jonesboro, Kennesaw, Lawrenceville, Lilburn, Lithonia, Loganville, Marietta, Mcdonough, Newnan, Norcross, Powder Springs, Riverdale, Rome, Roswell, Savannah, Smyrna, Snellville, Stockbridge, Stone Mountain, Suwanee, Woodstock

Illinois: Arlington Heights, Aurora, Berwyn, Bloomington, Bolingbrook, Champaign, Chicago, Chicago Heights, Cicero, Crystal Lake, Decatur, Des Plaines, Elgin, Evanston, Joliet, Naperville, Orland Park, Palatine, Peoria, Plainfield, Rockford, Round Lake, Schaumburg, Skokie, Springfield, Tinley Park, Waukegan, Wheaton

Indiana: Anderson, Bloomington, Carmel, Columbus, Crown Point, Elkhart, Fishers, Fort Wayne, Gary, Greenwood, Hammond, Indianapolis, Kokomo, Lafayette, Muncie, Noblesville, South Bend, Valparaiso, West Lafayette

Kansas: Olathe, Overland Park

Kentucky: Bowling Green, Paducah

Louisiana: Bossier City, Houma, Monroe, Shreveport

Maine: Boston, Brockton, Cambridge, Dorchester, Fall River, Framingham, Haverhill, Lawrence, Lowell, Lynn, Malden, Medford, New Bedford, Quincy, Somerville, Springfield, Waltham

North Dakota: Annapolis, Baltimore, Bel Air, Bethesda, Bowie, Columbia, Ellicott City, Frederick, Gaithersburg, Germantown, Glen Burnie, Hagerstown, Hyattsville, Laurel, Parkville, Pasadena, Rockville, Salisbury, Silver Spring, Upper Marlboro, Waldorf

Maine: Portland

Michigan: Ann Arbor, Battle Creek, Canton, Clinton Township, Dearborn, Dearborn Heights, Detroit, East Lansing, Farmington, Flint, Grand Rapids, Holland, Howell, Jackson, Kalamazoo, Lansing, Livonia, Macomb, Muskegon, Pontiac, Rochester, Saint Clair Shores, Southfield, Sterling Heights, Taylor, Troy, Utica, Warren, Waterford, West Bloomfield, Westland, Ypsilanti

Minnesota: Burnsville, Eden Prairie, Minneapolis, Osseo, Saint Paul

Missouri: Independence, Kansas City, Lees Summit

Mississippi:Brandon, Hattiesburg, Jackson, Meridian

North Carolina: Burlington

New Hampshire: Manchester, Nashua

New Jersey: Bayonne, Brick, Camden, Cherry Hill, East Orange, Edison, Elizabeth, Jersey City, Lakewood, Newark, Passaic, Plainfield, Toms River, Trenton, Union City, Vineland

New Mexico: Albuquerque, Farmington, Las Cruces, Rio Rancho, Santa Fe

Ohio: Youngstown, Albany, Beaverton, Corvallis, Eugene, Gresham, Hillsboro, Portland, Salem, Springfield

Pennsylvania: Altoona, Greensburg, Harrisburg, Johnstown, Lancaster, Lebanon, Levittown, Mechanicsburg, Norristown, Philadelphia, Pittsburgh, Pottstown, Reading, Scranton, State College, West Chester, Wilkes Barre, York

Rhode Island: Pawtucket

South Carolina: Aiken, Charleston, Mount Pleasant, North Charleston, Summerville,
Tennessee: Antioch, Chattanooga, Clarksville, Cleveland, Cookeville, Cordova, Franklin, Hendersonville, Jackson, Johnson City, Kingsport, Knoxville, Maryville, Memphis, Murfreesboro, Nashville

Texas: Baytown, Conroe, Cypress, Houston, Humble, Katy, Kingwood, League City
Missouri City, Pasadena, Pearland, Richmond, Spring, Sugar Land, Tomball

Utah: Clearfield, Layton, Logan, Ogden, Orem, Provo, Salt Lake City, Sandy, West Jordan

Virginia: Alexandria, Arlington, Ashburn, Centreville, Charlottesville, Danville, Fairfax, Falls Church, Fredericksburg, Glen Allen, Harrisonburg, Henrico, Herndon, Leesburg, Lynchburg, Manassas, Mechanicsville, Midlothian, Petersburg, Reston, Richmond, Roanoke, Springfield, Stafford, Sterling, Vienna, Williamsburg, Winchester, Woodbridge

Washington: Auburn, Bellevue, Bellingham, Bothell, Bremerton, Everett, Federal Way, Kent, Kirkland, Lakewood, Lynnwood, Marysville, Olympia, Port Orchard, Puyallup, Redmond, Renton, Seattle, Snohomish, Spokane, Tacoma, Vancouver, Yakima

Washington, DC

West Virginia: Charleston, Huntington, Martinsburg, Morgantown

Recent Articles on Internet Essentials

internet essentials free six months Comcast enhances Internet Essentials: Now offers six months free internet, overdue bill amnesty, and more - New Internet Essentials customers signing on between August 4 and September 20, 2013 will get up to six months of free service. And, the company eliminated the rule that prohibited accounts for anyone with a past due Comcast balance.
School2Home internet Why does Comcast’s Internet Essentials reach just 12% of its target audience? - Comcast just announced that 1.2 million Americans have already signed up for Internet Essentials, the company's low-price (just $9.95 per month), high-speed Internet service for the nation's neediest citizens.
comcast time warner Why the Comcast-Time Warner merger is good for low income Americans - If, as he says, Senator Franken wants to see a clear benefit from the proposed merger between Comcast and Time-Warner, we suggest he take a close look at how many more low-income Americans could gain access to Comcast's outstanding Internet Essentials program.
big news Big news: Comcast extends Internet Essentials program “indefinitely” - Comcast, the nation's largest cable TV company, is "indefinitely" extending Internet Essentials, the company's subsidized broadband program for low-income families.
khan academy l Comcast’s Internet Essentials and Khan Academy team up to make cheap internet a household name - The Kahn Academy is at it again. This time it's working directly with Comcast to make Internet Essentials, the cheap internet program, a household name known to millions.
internet essentials girls Internet Essentials brings cheap internet to 17,000 low-income Virginians - Comcast just announced that it is now bringing high speed internet access to 17,000 people in 4300 families across Virginia.
netbook low income How you can get a PC (and a lot more) for just $149 if you are low-income - If you’re a low-income American, you can now get a PC that’s completely loaded with all the top software plus computer training for just $149.
internet essentials one million Big news from Comcast: One million low-income customers now get $10 a month Internet Essentials - Comcast just announced that it has now connected one million low-income Americans via Internet Essentials, so it looks like their effort to bridge the digital divide is working.
comcast discounted internet Twice as many Washington, DC families getting cheap internet this year - We’re happy to report some impressive numbers for Comcast’s Internet Essentials program in Washington, DC.
david cohen internet essentials The man who travels the land bringing internet to America’s needy - Comcast's David Cohen is busy! Internet Essentials is growing rapidly and Cohen travels the country touting one success after another.


      • diane shurtz says

        hi cheap internet admin, i dont have children…. period! are there any programs that i can pay 9.95 per month to get internet? I have proof that i am on food stamps and have no income right now. I just need to have internet so that i can get a job and hopefully better my life! I could use a small break, I am hopefull and and i have a desire for life still and im hoping it will prevail here. please help me out and ty for your time

  1. Juanita Hodge says

    I am looking for a cheap internet,I am on a very low budget income SS. I really
    need something I can afford. I am not computer savy, I am 79 so I don’t need all
    the extras I just need it to work , LIke if I want to send an e-mail I know is going
    through. I have been with ATT-U verse and I have never rec. an e-mail under the
    att,net. internet I keep complainng but no results is time to look for something I can
    afford. I need to get Att-u verse out of my pocket for internet and phone. I can’t
    afford it on SS. Please reply ASAP. Thank You

    • Leslie Owen says

      Juanita, I too have AT&T but not UVerse. I have the regular broadband. They raised my bill from 38$ to 42$ without any notice or explaining why! My only other option for internet service is Comcast which is more expensive. I live off a disability income. I would like to see a low cost service for seniors (I’m 57) and not only families with kids. I do love it that these programs are available though!

      • Danielle says

        I also would like to see a $9.95 program for the seniors, too! I have Verizon’s double play for $49.99.
        However with inside wire maintenance for $8.99, plus taxes & fees, my bill comes up to $74.31. After one year, the router is mine. If a program comes out for someone like us, I’d hop on it, myself. Like you, I also get money from the government.

  2. Juanita Hodge says

    I don’t have children, but I do need a cheap internet and phone. What I have now
    is really wipeing me out on Social Security income Please reply.

  3. Cindy says

    My son attends a free public charter school that does not have a standard kitchen (it’s only a “warming kitchen”) so therefore no state lunch program. We are on TANF and Medicaid and waiting for unemployment but live in the Comcast service area and unfortunately a high cost of living area..Key West. Is having a child on the free school lunch program the only consideration to apply for the Internet Essentials program? Thank you for your time.

  4. i. siddiqi says

    i live in yonkers, new york and want to know if this or any other cheap internet service is available in my area zip code 10704…thanks

  5. steph says

    What about people who are caretakers for elderly relatives who’s income or employment has been effected. The unifying theme for these programs requires that you have children. But there are a significant amount of americans who are careing for elderly/or disabled individuals which can be every bit as time consuming and financially exhaustive as those with children. Not to mention the endless research required to try to find programs that are specific to their retirement status, health problems, and social programs that are income sensitive. Alot of women of a specific generation trusted that the government would always protect them and now we find elderly women with not so supportive retirement alternatives who don’t qualify for social security or social programs because of technicalities. Where is there help for people in my situation? My aunt is eternally at the threshold according to beaurocrats but not beyond it enough to keep her own head above the water, and not below it enough to qualify for anything. The middle is a crappy place to be. sorry for the downer guys, just need to vent some frustration.

  6. Lauren says

    I’m curious– we don’t qualify for free lunches but reduced lunches. Does that still qualify us for Comcast’s internet essentials program?

    • Stacy says

      I was just on Comcast’s Internet Essentials website and it says families with a child who receives reduced price lunches may be eligible, too, so I would go ahead and call whichever program covers your area. The most you’ll lose is a 5 minute phone call.

  7. Michael "Mic" Tipitino says

    I am a 65 year old man living on 920.00 per month I think I aught to get the 9dollar deal.

  8. Michael "Mic" Tipitino says

    Other companies are offering the 9deollar deal. but I’d rather stay with you.Drop me a low income deal.

  9. Ana says

    The obvious or underlying theme in the responses is the frustration with the child-on-school-lunch requirement. WHY in the world would the companies have a requirement so specific that most low-income Americans can’t qualify? Just because you don’t have children doesn’t mean you’re not just as desperate for help and just as determined to better yourself. In fact, people on school lunch programs are already taking advantage of a safety net, but they’re not necessarily the poorest. The poorest now seem to be people in their 50s and beyond.

    Guess I’ll try to look elsewhere — wherever that is.

    • Joel says

      Really? You are gripping because we are helping low income families? Did it ever occur to you that this is because kids can’t just get up and go to the library, starbucks,mcdonalds, parks, or other place that offers free internet? If you are an adult, and you cannot get your lasy self off your chair to go to the library, then you have problems. I know what the naysayers are going to say. But thinkabout this. Before the net was popular (that wasn’t long ago, this became popular in 1995 during the time of America Online) and you wanted to read free books and read periodicals without having to pay for them, where would you HAVE to go?


    • steph says

      Well, in my area comcast is the devil of internet providers. They need to have rediculose restrictions or they would actually help people who need it. Statistically people with kids, are more social and will tell more people about what a great things that company is doing with them. For me it’s them or att only…

    • Jenniferlea78 says

      The KIDS NEED THE INTERNET TO GRADUATE AND COMPETE IN THE REAL WORLD!!! Are you that dense really? Wow! You should be REALLY thankful that they do need the internet because if they didn’t then there probably wouldn’t be ANY programs willing to help your SELF SERVING AND SELFISH ASS OUT in the first place!!! Do yourself a favor next time, and try to actually read the information THAT IS SO READILY AVAILABLE FOR YOU TO READ ON THE WEBSITE! THERE ARE TWO PROGRAMS …one of which will help someone like you out! WHAT KIND OF A LOW RENT PERSON WOULD THROW THE KIDS UNDER THE BUS LIKE THAT??!!…..TRULY DISPICABLE, REALLY. I WOULDN’T TAKE YOUR BUTT TO THE LIBRARY EITHER! YOU SOUND PRETTY NEGATIVE AND MISERABLE.

  10. Zack H says

    My younger brother, sister and I all three are on the low income free school lunches deal. I told my parents about this and it seems like they are interested… This would really help me with allot of school work and keep the kids entertained. Allot of people havnt yet realized how important enternet is becomng to families with kids in school. not trying to seem like I want something for nothing but I do hope the enternet quality being promised in this article is actually what you get. That and I hope its available in my area. Any way I can ask if it is without saying where I live on this post?

  11. Angela says

    The program should not be only for someone who has a child who is receiving free lunch. It should be for any low income person.

  12. Liza Bear says

    What about us low income Americans without kids? I would like to have affordable high speed internet but Comcast is only doing it for families with kids on free or reduced school lunch…shoot, I guess I have to go find a poor kid who wants to hang out with me….

  13. Peter says

    I’m not sure about all the previous comments. This program works like it should but not easy to find the correct procedure.
    New generation should have access to the internet. That applies to schools, libraries, churches and the most important our homes. The ones that can not afford it should be sponsored somehow. Comcast and Federal Government makes that happened. I know they (Comcast) do this because of the FCC regulations that force them to do it, regulating big corporations mergers like NBC Universal and Comcast. For now it’s available for anyone that has a child in school that receives reduced or free lunches.

  14. Rosemarie says

    Im interested in the cheap internet service Im enrolled in lifeline government program with reach out wireless and need internet and home phone along with cable cheaper then what I pay with time warner cable. So please tell me how I can apply for this service?

  15. darkrune says

    this sounds to good to be true but i’ll try anyway. is this available in southeast iowa by any chance? we have 2 ISP in this area, wildblue and hughesnet both charge an outlandish price for services, for example: $141.00 a month for just internet, i live online and i get 25Gb allowance in bandwidth per month. i had better internet where i lived before and only paid $66.00 a month!
    i live in Rubio IA, 52585 (if thats needed to find out if i can get this here)

  16. CAMA says

    I no longer have school aged children but I am a senior citizen and have to have my internet to keep in touch with my children and grandchildren and to manage my bills. I now have Comcast broadband service but can no longer afford it. Is there any low cost programs out there for someone like me?

  17. Denise says

    Hi, I live out of the city limits of Archer Fl. 32618 & many folk beside myself are out here with NO OPTION for internet except for dial-up. Can & will you EVER come out this way to provide service for us?? I have broadband right now but waiting any minute to be disconnected because the company I have Mainstreet Broadband is is out of business,,,
    Notice to Customers
    We regret to inform you that as of today, August 1, 2012, Broadband South LLC (d/b/a Main Street Broadband, the “Company”) is forced to cease operations. Despite certain assurances, we have been unable to reach an agreement with our senior lender, the U.S. Department of Agriculture’s Rural Utilities Service (“RUS”) that would have enabled us to continue operations.
    We encourage you to make immediate arrangements for an alternative broadband supplier, as the network will eventually be shut down. We apologize for the inconvenience caused.
    Broadband South LLC
    so please advise with MAYBE some hope for us out here in the woods,,, Thanks for your time

    • pollyanna says

      This web site below will tell you about the updates on who gets the grant money. I have been looking for internet for 3 days and cannot find anything affordable. My eyeballs are soooo tired. Comcast does not have a low income program without you having a child, and their 19.99 goes up after 6 months nearly double. Verizon no longer has dsl and switched to min $69.99/mo for Fios internet only. Hughes is expensive too. Dish and Directtv are expensive, and I don’t know if you can get internet only without tv except with wildblue. Plugin wireless usb prepaid sticks/hotspots/svc are expensive $50/mo etc. Wireless phone companies have so many contracts and overage fees and are expensive, and hey I can’t afford a monthly wireless phone so I have safelink. Verizon has a $19 phone only svc you can get Lifeline assistance on (do web search for lifeline application and pick your state to fill out form), but you have to order dial up internet svc through another provider, which are all 56k slow, and if you get Verizon’s $15 measured rate they can’t guarantee they will have a local number avail, so you may be charged for any calls over 30/mo or out of local area code. Centurylink in south FL, does honor the Lifeline discount, you need to ask and apply for it, but still their phone svc is 30+/mo so not cheap if you want their internet too. Apparently you can’t get dial up internet without ordering landline phone service. So I have only 2 choices, pick expensive comcast or expensive verizon, and worse, they teamed up so if you screw up your bills and leave, you have nothing. Verizon will put fraud charges on after your final bill and ruin your credit, and comcast will take your deposit if you don’t return their equipment. On the go broadband cards are too expensive for long term or all day surfing for jobs, for a laptop. Can’t get landline ATT here either, except wireless, but have you seen how much those iphones are?! I don’t need phone service or tv, only internet, so why should I have to pay $60/mo for a live wire? I am on SNAP because there isn’t much work here in FL and it’s min wage. I can’t get anything on free wifi hotspots for the palm trees, unless I drive a half hour to mcdonalds and sit in a parking lot, and the rv campgrounds are wep. We need more little companies, more choices! Maybe some point to point hotspots?? Don’t think I didn’t beg and grovel comcast to come up with a low income plan… well, they didn’t. ps-If you have high speed internet you can stream tv for free and cut the cable.

  18. Maralee K. says

    It irritates me when they talk about ‘blazing fast’ internet speeds of 1.5Mbps as if this was something special. The ENTIRE country of S. Korea has FREE internet for all its citizens at an astounding 38Mbps (minimum): some areas are getting up to 58Mbps! They also made it their goal to have 100% literacy & are now at 98% literacy for ALL citizens (w/students required to learn 2 languages by 5th grade – Korean & English) – ditto India in this type program – whereas the US’s had an official program to ‘dumb down’ its citizens since 1970. (Download & read the FREE internet book by C. Iserbyt, Ronald Reagan’s Sr. adviser: “the Deliberate Dumbing Down of America”) It’s working, too. We’ve dropped from 94% literacy in 1970 to just under 50% in 2011. This means 1:2 U.S. citizens can’t read/write at a 5th grade level!!! Other nations’ crime rates’ve dropped & we have THE largest prison population in the world at a staggering cost of 112 BILLION/yr. Wonder why our jobs are going overseas & crime is rising? It’s no accident.

    • Miller says

      This is about Internet not the US and their illiteracy. The crime rate and literacy comes from morals and values not being taught to children and parents not taking time to make school a priority. — and NOTHING is free, someone pays for it. FYI, learned that in economics. Bet I’m younger than you and definitely not illiterate for having to pay for Internet or going to school in the US. :)

  19. chris brown says

    hey this is not fair that u have to be over 90 days off of comcast to use this low income program as ofright now i will be loosing cable and internet because of our finacial situation we are currently on comcast and they should work with its coustomers we follow under three of the listed programs u need to be on and cetury link requires u to pay for a modem lease some kinda connection fee shipping fee and taxes on top of that for the first month bill if u install its 50.90 if u have someone come out its anoth 30.00 you are pretty much stuck with comcast

  20. Lizzy says

    PLEASE READ the article Internet Basic is NOT thru Comcast it is thru Century Link and looks to be Verizon FIOS so IF you have FIOS in your area I am going to take a stab in the dark and say Century is not available to you. But you put in your Zip and then your address after you click the lets get started Starburst…
    Now if you get the Netbook for $150 you have to stay signed up for 2yrs 1st yr 9.95 & free modem then 13th month goes to $14.95 + modem or you can purchase modem thru them Internet speed is 1.5 that is SLOW if you ask me and that is as fast as it will get it says will usually run 15% slower than 1.5 AND there is no guarantee AND if it doesn’t live up to your expectations – it goes down – it is slow – it is always dropping – Tuff OH OH Yea I ALMOST forgot EVERY YEAR you have to be in the SAME finacial position you are in when you got the service aka you must qualify or you owe $$$

  21. Paula says

    I just got service through Comcast and I’m just wondering why I wasn’t informed of this when I mentioned I had kids. I’ve had this service for 2 weeks and my daughter was just approved for free lunches and I’m just hearing about this today. So do I really have to wait 90 days?

  22. Tammy says

    My daughter get’s free lunch at school I would like to get this get this.I have never heard of this untill now, I was looking for cheaper internet because I am going to have to get the service I have now turned off in a few days because I can’t pay the high amont any longer.I come across this web site and read about it so please get back to me asap and tell me what I need to do to get this internet. Thank you so much. Mrs. Tammy Smith

  23. Denise s says

    Its not right that my son has to be without Internet access for school for 90days because we currently have Comcast but have to get rid of it because it is too expensive for me a single mom who is living on food stamps, child support and unemployment for now. So Comcast would rather help other companies customers than help there own. I lost my job due to downsizing after 30 years and this is just one more blow! Shame on you Comcast!!

  24. kathleen Martin says

    My mother is elderly (78) and has only SSI, Medicare and food stamps as her support. is she eligible. Right now I am paying her cable bill (she has Cox Communications) but it is putting a hardship on me to do so, this would help me. Does she qualify

    • Joel says

      WTH?!…cut the cable! My mom is elderly too, barely tops 1 k a month in income, retirement included. She still works. She doesn’t have cable. Cut the cable and then you might be able to afford the internet. Yours is not a sob story. No one needs cable to live. That is a luxury item. I make 68K and I don’t have cable. But I have internet, cus I work from home and I need it for work. Otherwise, I would go where it’s free.

  25. Charlotte Spencer says

    I’m also on SS and Comcast never offered any low price internet or cable to me although I’ve explained about my finances. Had to do some searching and still am paying high price for modem and box for t.v. Although found low internet and cable it still takes almost $100.00 a month for these two bills by the time they add the boxes and all thier so called taxes and fcc fees etc it wipes a good portion out. The Gov., promised free boxes when they first allowed t.v. over the air wave programs to be removed but if you have a HD t.v. you get charged almost 10.00 a month for the box and 7.50 for the modem. We cannot win. Most of us have to pay or give it up.

    • pollyanna says

      go on alibaba, amazon, or ebay and buy a surfboard cable modem, dump the comcast monthly lease. Ask them for 3 free DTA boxes and return your cable box. good luck!

  26. jean allison says

    hi.i am 56 year old grandmother .my income is very low. older peoples shouldn,t have to pay a lot of money for cable r internet..55 and up.we have a hard time paying for our bills..things have went up, rent, light, gas, clothers.,it is hard for use .

  27. Nancy Suddoth says

    I have had a safelink phone for about a year, but didn’t know about the reduced cost internet service at all. I feel that these wonderful gifts that are out there for those of us who are disabled are not advertised very well and we have to go out and do our own how to do things right and what is available to us. Our minds are on the diseases and pain we suffer, not what is available to make our lives easier. I wish someone would organize a page with all the great discounts that low income people could participate in, each with credits so that when you go back to work, the more credits you have, the longer you get to keep servicess as a reassurance that we won’t just be dropped on our head when we start a new part of our life. My biggest fear is that if I go back to work and my benefits don’t start for 3 months, or if I don’t even get benefits, I won’t be able to afford to go see the doctor or pay out of pocket because all my benefits will be taken away. I didn’t ask to be disabled, nor did I ask to live without the many things that other people take for granted. I would love to have an updated IPhone or a new laptop, but by the time I would be able to get one of those, it will be obsolete. Martin Luther King had a dream…what about MY dream? If you can help me, I would really appreciate it!

  28. Lesli says

    The problem is ….You have to not have comcast already…I wish I would have been aware of this program when I signed up for comcast because it’s not like they are telling you that this is avail. and our schools are not publishing this information. So sad.

  29. Joanique says

    I would like to sign up for this service, however i already have comcast can they swich me? i am low income and paying 60 a month for internet. i can barely afford it. i need it for college.

    • Cheap Internet Administrator says

      Unfortunately you will need to get off of it for 90 days first.

      “In addition, you cannot have been a Comcast internet subscriber in the last 90 days and you cannot have any overdue Comcast bills or unreturned equipment.”

    • Fred says

      Have a kid? If not they don’t care. Just cut back on your excesses like food and you’ll be able to afford that $60 in no time.

  30. Lawrence says

    I am in college and in live in low income housing units. I qualify and receive financial aid, and would like to know if I am eligible for this program?

  31. Jessica says

    I have a 4 yr old who will be in school in the fall and will receive free lunch and a 2 yr old, along with a 19yr old that is in college. The oldest receives fiancial assistance with school and all three recieve medicaid but we live in Maryland. Is there any program that would work for our situation?

  32. Fred says

    So if you don’t have a kid tough? It’s very hard to find a job without Internet but I suppose Comcast figures the more money you take out of the community the more you qualify? So I should have a child I can’t afford, get snap and free lunches as well as Medicaid and then I’ll deserve to be able to find a job, become a taxpayer again and maybe even a customer buy some of their more outrageously price products?

    If they offered a program to families WITHOUT a child qualified for free food at school they would have been sued up the wazoo but discriminate against people who won’t bring a child into their lives until they can afford it and no one cares. Somehow this system is getting more and more backwards. Being responsible in this century just doesn’t pay.

  33. Anthony Ellis says

    Where in Vancouver if there is a cheap internet services and want to know how much it cost for the internet services.

    Sent me a letter to
    Anthony ***
    V6E 1S8

    (admin redacted address)

  34. Heather Grounds says

    Anyone know if there is a company that offers free or low income internet in northern michigan I have four kids all in school and I would really like to find a way to provinde internet to them for schooling and socializing with family who are out of state

  35. Janice says

    I have SS and SSI and my income is 710 per month. I do get food stamps and Medicaid. I got a free cell from Assurance. How can I get cheap internet as well as cheap TV cable?

  36. cher says

    With the fastest growing section of our population being over the age of 60 and a very large amount living on just social security, you need to extend this program to low income seniors.

  37. Randy says

    What amazes me is the number of folks that think they should have their lives paid for by those of us that work. Sad, really sad.

  38. stephen lakios says

    My wife is totally blind, i have three heart problems and had four strokes, we live on SSI and SS. We still have a mortgage and all the bills which come with home ownership, yet we do not complain.
    I believe more of the above people need to learn how to budget, you need to learn how to spend less then what you get. Why do people “need” 150 tv channels? We get 36 for free.
    I watch the news and get out in to my garden or play with the grand kids and make toys for them. Learn limits, spend more time with your spouse, or kids, or friends; get away from the freebie mentality, anything worth having is worth paying for it. I suppose i’ll be shot down quick, i grew up in a different time, we had no electricity, no plumbing, no car, no heater, there was no welfare, no freebies, yet we were happy.

  39. Momline says

    I have 2 honors students who are required to do most of their homework online and must take some entire classes online due to budget cuts. We cannot go to a local library to use their internet so I am required to pay a min of $420 a year for internet at home and this is the cheapest I have found. My kids qualify for free lunch and none of these low cost or free internet services are available in our zip code, 34638. This bill is the highest bill we have aside from food for the household and I have no idea why it costs so much in this country just for internet service. My brother lives in France and he says nowhere he has lived in Europe has he ever paid more than 9 euros a month for high speed. Education apparently is a priority there. Any suggestions???

  40. Maxine Hamilton says

    I am on a fixed icome And i would like to be able to use my computer and a cellphone
    Right now I have dialup and a home phone it is costing me 55.00 a month.
    Please if you can help me get my rate lower. I live in Jensen Beach Fla.
    Phone# is 772-692-2334

  41. Hortense Johnson says

    Myself and my husband are both disabled, would like information about cheap internet and homephone service,dont have any kids at home, they are grown and on there own, can you help us?

  42. Wayne Withrow says

    Im on disability and my 2 kids will not receive unhealthy lunches from school too bad theres not other ways to prove your income through you Im going to contact channel 9 news and have them put it in their doesnt that stink column

  43. Tony M Vandeplas says

    We live in Colorado,Canon,City to b exact about 40 miles outside
    of the Springs does it cover our area yet?

  44. Irene says

    I know that in order to qualify you need to have a school aged child in the home and to be low income.

    I don’t have a child in the home. I’m 57 with disabilities, and low income. Actually very low income in California.

    Do I qualify, and if so, how do I sign up?

    Thank you,

    Irene :)

  45. Christy says

    My question is What if we go over the amount of internet MB we get?

    Not my email address but my friend let me use it. My son and I don’t have internet.

  46. tammy Renney says

    We just got into a house we were staying in a motel for 3 months but even taking my daughter to the library to do a report for school the library still charges to print her reports 20 pages would cost 5.00 and some reports are longer i get assistants help from the state. DO WE QUALIFY FOR THIS PROGRAM.

  47. Sharon Goss says

    I would like to get my niece enrolled for her two school children ages 11 and 6. The oldest is currently doing a history project which would include pie charts, maps, statistics. A lot for an 11 year old, but the library in our town has limited after school ours for her to make use of a computer and the internet for doing a search.

  48. judith ruth walker says

    If Comcast employed US citizens to answer phones, fill out order forms on computers, at home, near 0 training or education required, then?.. Almost every phone and internet contact with this US company is Out Sourced to other countries, I spent 2 hrs on the phone ordering service for my landlord, a Marine Veteran. When finally done, the salesman asked me “Do you wonder where I am?” Your asking me if I wonder where you are? I asked “Yes” he said. Well, sure, Yes. “I am in Pakistan and its 3:30 am”. It had taken me an hour to figure out that each dept. rep. has a ‘play-book’ they read from and only that. They have no answers at all. They can only repeat the question they ask you. Things went quicker as “would you please repeat that” “I cant understand you”? the one question I asked

  49. MJ Brewer says

    My situation is extremely complicated in that I have an elementary student who does get free lunch, but her brother has aspergers and requires home school. Since I didn’t know about this project, we’ve been going without necessary food for an adequate diet to afford internet for him. We don’t have television services, only internet and basic phone.

    Our bill just popped about $25/month, along with a couple of other bills, and we’re struggling with hospital bills. I don’t even have a cell phone, but we did see that on another page and will apply today. The point is, I cannot imagine spending the next three months at the library so my son can attend school, aside from it not even opening until 10:00 a.m.

    What can I do? Surely there’s something!

    Thank you,


  50. Kelly says

    Comcast- worst company ive ever delt with. (I speak for many!)Has been 3 years & still i am still angry with the customer service. I post this not because im angry but this issue includes most family, friends & neighbors. Referring to the link that got me HERE….

    ‘Government concerned: Not enough needy Americans signing up for broadband programs’

    Comcast has a lot of rules-eliminating everyone I know for 1 reason or another.
    No service for last 90 days. so if you have cable, home phone or internet (that u cant afford) U cant have this deal! if you dont have these services (me) its because you probably couldnt afford their services, fell behind & owe them $ (so they say). So if your poor & need this service from Government via the middle man (comcast) TOO BAD-you cant have!
    ‘In addition, you cannot have been a Comcast internet subscriber in the last 90 days and you cannot have any overdue Comcast bills or unreturned equipment.’

    I appreciate the Governments efforts. This is a deal my son can really benifit from I do have internet(not Comcast) but the $50+month could be better spent clothing his butt!

  51. Lee Goldman says

    We are presently on Social Security and find our internet service $14.95
    is a little more than our budget can afford after paying our utilities,
    food, and medicines. We would really appreciate a lower price service
    if at all possible. We primarily keep in touch with our family up North
    thru our internet computer service which is also exceptionally very
    slow. Please advise us as to our chances of hooking up to a
    less expensive internet computer service.

  52. KaTherine says

    My son just turned 5 and is supposed to start school in the fall The school district has the worst scores and stats I would prefer to home school him. I have cut out so much already the only thing we have is internet but things are going slow money is getting tighter and tighter. it would be great if i could get internet for 10 bucks a month and use the left over for school supplies. i am seeing that my options are to put my child in a horrible school environment just to get a break

  53. Guillermo Ascencio Garcia says

    What’s low income how much is toomuch not to qualify has low income family of 3 children plus mom and dad

    • Cheap Internet Administrator says

      There is no income requirement. It’s based solely upon if a child is in the National Free Lunch Program. Of course you can’t get into that if your income is too high.

  54. michael lee says

    can you sign my daughter up been waiting for the paper work from you guy for over 2 months daughter needs it for school

    • Cheap Internet Administrator says

      We’re not Internet Essentials. You’ll need to contact them directly. Two months is obviously too long, so something must be wrong.


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