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Bright House Networks Low-Income Internet: Another great Connect2Compete partner
$50/MONTH DISCOUNT ON ALL INTERNET: For a limited time only, EVERY internet service provider is now offering government-mandated discounts of up to $50 per month towards broadband service plus one-time discounts of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers. Enroll now to get these great benefits.
Low-cost, high-speed service for families with children who qualify for the National School Lunch Program.
Bright House Networks is another member of Connect2Compete, the coalition of private companies and not-for-profit entities dedicated to reducing the Digital Divide that separates Americans into internet haves and internet have-nots.
If any child in your household is eligible for the National School Lunch Program and if you live in Alabama, California, Florida, Georgia, Indiana or Michigan, you may be able to get high-speed broadband internet access in your home for just $9.95 per month. The program is identical (with one exception) to Internet Essentials, the low-income, high-speed internet program offered across the country by Comcast, the nation’s largest cable TV company.
Cable television is regulated on a city-by-city basis and each cable company is granted a monopoly in each city it serves. Unfortunately, those monopolies mean that competition is severely restricted and most people’s choice of cable companies is limited to one. Not all cable companies participate in the outstanding Connect2Compete program, but if you’re lucky enough to live in an area served by Bright House, you may be able to sign up for the company’s low-income program.
Details: The Bright House low-income high-speed internet plan (and a cheap computer)
If you live in a city or town served by Bright House and at least one child in your household qualifies for the National School Lunch Program, you may be able to get their Low-Income Internet for just $9.95 per month. Isn’t that great? Many financially-struggling Americans just can’t afford the typical sky-high subscription rates most companies charge for their lowest cost introductory plans and now they won’t need to worry about it.
(For example, the their Lite Internet plan with speed of up to 1Mbps costs $19.95 per month with a 12-month contract plus a $4.00 modem fee.) But when you sign up for the Connect2Compete plan, you get exactly the same service for just $9.95 per month guaranteed for up to 24 months.
More than just low-cost internet access. Much more.
Because Bright House participates in the Connect2Compete coalition, it offers much more than just affordable internet access.
Qualifying families will also be able to buy a refurbished desktop or laptop computer for the bargain price of just $149.99. It comes with 17” LCD monitor, keyboard and mouse, with Windows 7 and Microsoft Office software, a Core 2 Duo 1.86-2GHz processor, 2GB memory, 80GB hard drive, DVD, Ethernet and free shipping for $149.99 plus tax.
You’ll also be eligible to get the added protection of the Norton Security Suite, which gives you top notch online security. That typically costs $160 or more, but it’s absolutely free as part of the company’s Connect2Compete plan. But that’s not all. You’ll also be given access to free digital training that helps you get the most out of your new computer and online resources.
And finally, they requires no deposits, no contracts, no installation fees and no modem rental fees.
Do you qualify for Bright House low-income internet?
Far less than half the American families living below the poverty level currently have high speed internet access at home. That Digital Divide makes it very difficult for them to find and apply for jobs, makes it almost impossible for them to stay in touch with medical professionals, and keeps their children from competing on a level playing field in school.
But you can qualify for the Bright House Low-Income Internet program if at least one child in your home qualifies for the National School Lunch Program. Please note that we didn’t say that child needs to currently participate in the program, because you qualify for the internet provider’s low-income internet plan if your child qualifies for the lunch program, even if they do not currently participate in it.
A few little snags that will make you ineligible
Connect2Compete and Bright House Networks want to make it simple for you to qualify for low-cost, high speed internet access. However, the program does have a few rules that can make you ineligible. Here’s are those restrictions:
Snag #1: You cannot participate in the Bright House Connect2Compete program if you’ve been a Bright House customer within the last three months. The theory, as we understand it, is that the company figures you shouldn’t get the cheap rate if you’ve been able to pay the regular price. If you’re currently a customer, the only way around that regulation would be to cancel your current service now and wait to sign up in 90 days. If you’re a former customer, you must still wait out the full 90 days from the time you cancelled your last contract.
Snag #2: You are not eligible for the Bright House Connect2Compete plan if you’re a current or former Bright House customer and you have bill that’s more than 12 months overdue. The only way to become eligible for the program is to pay off that overdue bill.
Snag #3: If you’re a former Bright House customer, if they have you on record for not returning cable equipment you once had. Check out your storage closet and return the equipment to restore your eligibility.
Snag #4: Obviously, you must live in an area served by Bright House cable. According to our research, the company’s low-cost, high-speed internet service is available in 6 states — Alabama, California, Florida, Georgia, Indiana and Michigan. See a full list of states and cities below.
The biggest snag of all
Most cable television companies that participate in the Connect2Compete program (like industry leader Comcast’s Internet Essentials, for example) allow customers to enroll in the program on a year round basis. Unfortunately, Bright House doesn’t.
Here’s how an email from the company explained the limited-time restriction to us: “We do participate in this particular program, however, it is only around September that we participate in it. This is a seasonal offer that we have which can only be requested from the middle of August to the middle of September, which is when most start up with school again for the year.”
We can understand the logic of offering a program aimed at school children to the beginning of the school year, but we also see the other side of the argument: Families fall into poverty every day of the year, and poverty-stricken families move from one school district to another every day of the year. So it’s horribly unfair to tell them they’d qualify for this program if only they had fallen into poverty sometime between the middle of August and the middle of September.
Unfortunately, what we (or you) feel about this very restrictive regulation is immaterial. The current rule says you can only sign up from mid-August to mid-September. And there’s nothing any of us can do about it. (Although it might help if enough of our readers called and emailed Bright House customer service to register their unhappiness about the situation.)
How to order Bright House low-income internet
Believe it or not, you can’t order their Low-Income Internet plan on the internet. A customer service rep told us, “This would be ordered via Bright House by calling 205-591-6880.”
(Yes, we find it extremely odd that you can’t order an internet plan online, but for some inexplicable reason, that’s the case.)
In fact, if you go to the Bright House website and search for the term “Connect2Compete,” you’ll find nothing. Absolutely nothing. Perhaps this is because the program is only offered seasonally (mid-August to mid-September). We just don’t know.
You two choices are simple:
Call Bright House at 205-591-6880 for more information when mid-August rolls around or go to Connect2Compete’s enrollment site, everyoneon.org. It won’t give you any Bright House-specific information, but it will give you more information on the Connect2Compete program in general.
And take it from us, it’s a great program that’s doing more than anything else to eliminate that Digital Divide that separates rich Americans from poor Americans.
Bright House Networks profile
The company was born in 2002 when cable giant Time-Warner Cable split with Advance Publications, its former cable partner in several regions across the country.
With approximately 2.5 million total customers in five states, the company says it is the nation’s sixth largest cable and broadband company. Other sources say it is the eighth largest with just over 2 million customers. Either way, Bright House is one of the industry’s largest providers.
In addition to digital cable, they also offers its customers other state-of-the-art services, including high-speed internet and home phone service and home security service.
Cities in which Bright House offers low-income internet
According to BroadbandNow.com, an outstanding website that covers everything its name implies, these are the cities, towns and metro areas in which Bright House Low-Income Internet is available.
CALIFORNIA – Arvin, Bakersfield, Buttonwillow, Caliente, Delano, Edison, Fellows, Frazier Park, Keene, Lamont, Lebec, Lost Hills, Maricopa, McFarland, McKittrick, Mojave, Pine Mountain Club, Rosamond, Shafter, Taft, Tehachapi, Tupman, Wasco, Weldon
FLORIDA – Alford, Altamonte Springs, Altha, Altoona, Anna Maria, Anthony, Apollo Beach, Apopka, Arcadia, Aripeka, Astatula, Astor, Auburndale, Avon Park, Babson Park, Baker, Balm, Bartow, Bay Pines, Belleair Beach, Belleview, Beverly Hills, Blountstown, Bonifay, Bowling Green, Bradenton, Bradenton Beach, Brandon, Bristol, Bronson, Brooksville, Bunnell, Bushnell, Campbellton, Cantonment, Cape Canaveral, Casselberry, Cedar Key, Center Hill, Century, Chattahoochee, Chiefland, Chipley, Christmas, Citra, Clearwater, Clearwater Beach, Clermont, Cocoa, Cocoa Beach, Coleman, Cortez, Cottondale, Crescent City, Crestview, Crystal Beach, Crystal River, Dade City, Davenport, Daytona Beach, De Leon Springs, Debary, Defuniak Springs, Deland, Deltona, Dover, Dundee, Dunedin, Dunnellon, Eagle Lake, Eastlake Weir, Edgewater, Eglin Afb, Ellenton, Eustis, Fellsmere, Flagler Beach, Floral City, Fort Mc Coy, Fort Meade, Fort Walton Beach, Freeport, Frostproof, Fruitland Park, Geneva, Gibsonton, Gotha, Graceville, Grand Island, Grant, Greensboro, Gretna, Groveland, Gulf Breeze, Gulf Hammock, Haines City, Hernando, Holder, Holiday, Holt, Homeland, Homosassa, Hosford, Howey In The Hills, Hudson, Hurlburt Field, Indialantic, Indian Lake Estates, Indian Rocks Beach, Inglis, Intercession City, Inverness, Jay, Kathleen, Kenansville, Kissimmee, Lady Lake, Lake Alfred, Lake Como, Lake Hamilton, Lake Helen, Lake Mary, Lake Panasoffkee, Lake Wales, Lakeland, Lakeshore, Land O Lakes, Largo, Laurel Hill, Lecanto, Leesburg, Lithia, Longwood, Lutz, Maitland, Malabar, Marianna, Mary Esther, Mascotte, McDavid, Melbourne, Melbourne Beach, Merritt Island, Micanopy, Milton, Mims, Molino, Montverde, Morriston, Mount Dora, Mulberry, Myakka City, Nalcrest, New Port Richey, New Smyrna Beach, Niceville, Nobleton, Nokomis, North Port, Oak Hill, Oakland, Ocala, Ocklawaha, Ocoee, Odessa, Okeechobee, Oldsmar, Ona, Orange City, Orlando, Ormond Beach, Osteen, Otter Creek, Oviedo, Oxford, Palm Bay, Palm Coast, Palm Harbor, Palmetto, Parrish, Patrick AFB, Pensacola, Pierson, Pinellas Park, Plant City, Polk City, Pomona Park, Ponce De Leon, Port Orange, Port Richey, Quincy, Reddick, River Ranch, Riverview, Rockledge, Ruskin, Safety Harbor, Saint Augustine, Saint Cloud, Saint Petersburg, San Antonio, Sanford, Sarasota, Satellite Beach, Satsuma, Sebastian, Seffner, Seminole, Seville, Shalimar, Silver Springs, Sorrento, Spring Hill, Summerfield, Sumterville, Sun City Center, Tampa, Tarpon Springs, Tavares, The Villages, Thonotosassa, Titusville, Umatilla, Valparaiso, Valrico, Venice, Vernon, Wauchula, Wausau, Waverly, Webster, Weirsdale, Welaka, Wesley Chapel, Westville, Wildwood, Williston, Wimauma, Windermere, Winter Garden, Winter Haven, Winter Park, Winter Springs, Zellwood, Zephyrhills
GEORGIA – Georgetown, Morris
INDIANA – Amo, Anderson, Arcadia, Atlanta, Avon, Beech Grove, Brazil, Brownsburg, Camby, Carmel, Cicero, Clayton, Coatesville, Colfax, Converse, Crawfordsville, Danville, Elwood, Fairmount, Farmersburg, Fishers, Fortville, Gas City, Greenfield, Indianapolis, Ingalls, Jamestown, Jonesboro, La Fontaine, Lapel, Lebanon, Lewis, Lizton, Marion, Markleville, Matthews, McCordsville, Monrovia, Mooresville, New Ross, Noblesville, North Salem, Pendleton, Pimento, Pittsboro, Plainfield, Prairie Creek, Riley, Sheridan, Shirley, Stilesville, Swayzee, Sweetser, Terre Haute, Thorntown, Upland, Van Buren, West Newton, Westfield, Whitestown, Wilkinson, Zionsville
MICHIGAN – Bloomfield Hills, Commerce Township, Detroit, Farmington, Franklin, Livonia, Milford, New Hudson, Northville, Novi, Plymouth, Redford, South Lyon, Southfield, Walled Lake, West Bloomfield, Wixom
Bright House is well aware that cable television franchises change hands every day. That’s why they recommend using their website’s zip search directory to find out if the offer service in your area.
Recent articles on Bright House Networks low-income Internet
Is there any help out there for home tv,cable n internet help for families with a retired 65 year old for the disabled that. It has been disabled since she was 18 and I was 31 and has and is enrolled and snap program and SSI benefits for Pennsylvania Western Pennsylvania to exact Titusville Pennsylvania please let me know ASAP I’m in desperate need
I live in a low cost government subsidie condo in Pompano Beach, Florida and have been looking for a company who will provide low-income internet to me. I am 84 And have no children in school- but am struggling so, and feel I could get a part time job to help with bills.
I have not been able to afford the Internet, and just recently this government subsidixed condo has provided wifi in one area of the condo. I must come downstairs to an area and sit at a bench with a iPad to look for a part time job, but know I can find some work if I had a computer. I have worked all my life, but lost my annuity with the economy crash in 2010. Please help me get into the low-income Internet for around 9.95, and also purchase a refurbished desktop or laptop. Thank you.
You can find all the local options for low-cost internet service and computers by visiting EveryoneOne.org and pluggin in your zip code. Good luck, Anita.
I am looking for internet for 10.00 to 15.00 a month, I live in Kentucky, I do get medicad, and I also get to draw a few food stamps. If anyone knows where, I can get internet please let me know. Thanks for your time.
This is so unreal. There is no free anything. Im a single mom of 5 children. I was told by a friend of mine to check this site out for free internet for my home because I can’t afford these over the top prices. This is crazy click on this link click on that link. Your links take me to no application for Low income help with internet. Its just link after link after link. You need to stop getting hopes up for people who really need it and can’t find your link.
Take a Valium, Sandra. There are no applications for any of the programs for one simple reason: This is an independent informational website that is not affiliated with any of the low-income internet plans. We provide all the contact information you need, so use it and stop complaining. Tens of thousands of readers have figured it out and enrolled in low-income internet plans thanks to this website.
There are a number of low-income internet plans, Danielle. You can find all the info about all the plans, where they’re available, and how to enroll at this link:
We think what you really need to do is to check out all the low-income internet plans to you can figure out which ones are available in your area and which ones you’re eligible for, Charity. Here’s where you can find all that info:
I called spectrum (bright house) and ask about desk top for $149.99 whitch I need it for my children for homework. The customer service representative informs me there is no deals until mid August!!
We are always shocked at how uninformed customer service reps are. It’s really surprising. Here’s where you can get the $150 computer. Just plug in your zip code:
I am a Brighthouse customer, I am permanently disabled and on a fixed Social Security income. I asked the Brighthouse representative when I signed up if there was any program that might help me and was told no, Brighthouse did not offer any such programs. I have asked the Brighthouse representatives every year and was told the same thing. Now I find I have been lied to on several occasions. I have been a good customer and have been lied to. I contacted Spectrum and was told they don’t offer any program either, and it didn’t matter because since I am a good paying Brighthouse customer I am not eligible for any new Spectrum offers or deals. I am so upset about being lied to for years that I think I will write to The Bakersfield Californian newspaper and tell them my story. Maybe write to the Newspaper of every town you do business with.
That’s a bad story, Kirk, but don’t blame us. We truly are just the messenger. We’re an independent, informational website, not a free government cell phone company.
We also urge you not to give up. There are a number of low-income internet plans available and you may qualify for one that’s available in your area. Check out all the plans at the following link — and pay particular attention to PCs for People and 4GCommunity.
omg you are so right they will not tell you about these services. I even had some reps tell me that they have no idea what im talking about, im like ok you work for a company and you only know that you offer high ass pricing instead of affordable internet
Also, one more thing this just burns me up, if someone has an outstanding bill well duh, they probably need some assistance. Who makes these rules? I don’t understand how these people sleep at night. I am sure these programs ain’t putting no hurtin on there gold lined pockets. Let people know that they offer these programs dont keep them a secret. I really don’t care for my provider never heard of them til I moved to the country. I dislike them even more now, due to their goofy rules.
That is the most stupitest, thing you cannot get low income internet of your an exsisting customer?? Why is that??? I am being penalized because I struggle to pay my bill each month. When you ask about lifeline phone and no mention from your provider that there’s lifeline internet. I am so angry because I am already ineligible. When I should be eligible, when I never even knew this exsisted. And you wonder why people do desperate measures. They need to fix that whole current customer thing, especially when there’s no competition out here in the boonies. I don’t see how they get by with this. SHAME ON THEM!!!!
We’re an independent website, Carmen, not Bright House. So we have no idea what happened to your application. You’ll need to contact Bright House customer service.
I’m way below poverty level and I don’t have my own transportation and I’m a grandmother of 7 and my grandkids could use the internet when they come here after school. I’m also on food stamps and don’t qualify. I draw $865 a month and I’m widowed. Still can’t get any help. Doesn’t sound to right to me
There are a couple low-income internet plans you probably qualify for, Theresa. The only question is whether they are available in your area. Here’s a link to our low-income internet page. Check them all out, but pay particular attention to PCs for People and 4GCommunity.
Brighthouse now Spectrum never gave me the rate they quoted me, left on modem rental fee after it was returned, then quoted me another rate and charged more again on bill. Since Spectrum, increased rate $10/mo after telling me rate would stay same for 1 year. Instead of giving loyal customers a break, they charge more give break only to new customers. They plan to increase rate by $10-$15/mo every year. They need a plan for Low Income adults without children for the long term. I have 25mbps and do not want 100mbps because I cannot pay another $10/mo, but they will not listen and want to take my landline phone away to make me pay for internet. They are running my household and lying to me from time I started, there is no other internet/phone in my area (the only other was DSL that disconnects 5 times a day).
I’m 83 year olds., longtime don’t make income tax, retired with my low income, don’t know much about internet, just use for email., don’t know how to apply on internet. Will you please send me application FORM. THANKS.
You cannot get that application from us, Hoa, because we are not Bright House. We are an independent website. Visit the Bright House website or contact its customer service team.
Bright House has been acquired by Charter Communications and Charter says it will participate. We’re surprised you got that answer. Here’s an article to tell you more:
We have a daughter with special needs Spectrum Autisum, ADD ADHD and ODD, any help would be appreciated. My name is Laura Odea-Denlar, 1632 Buckingham Ave, **********
We understand your need, Laura, because the comment moderator’s wife teaches autistic kids. We wish we had a specific way to help you, but we don’t. The best we can suggest is that you take a look at all the low-income Internet plans. We hope at least one of them will be available in your area and that you qualify for it. Check them all out.
i live in uniontown pa and i am a single mother of a daughter that will be 9. Alot of her school work requires the internet. Is there any where i can call for help for low income internet?
Thank you for your time
It depends on where you live (because none of the low-income Internet plans are offered nationally) and what the qualification requirements are, Ashly. Check out all the programs shown at this link. Maybe one of them will work for you and your daughter:
Contact Bright House directly, Thomas. You might also consider clicking on the “Low Income Internet” link at the top of this page. It will show you other alternatives.
Im trying to get internet where i live which is in the woods , where most providers dont cover the area except for hughs net which is costly for my family because we have very little income so we stuck without internet is there any way you help us resolve our issues because we do qualified for the low income program’s just cant get there services where we live…
Since you live in the woods and were with HughestNet we assume you’re talking about satellite service, not cable. Your choices are very limited if you are in a very rural area. Do you get any phone or internet signal where you live?
I have been w/ brighthouse for many years. I’ve lived in same apt. for 13 yrs. When I came here the apt. and brighthouse had a contract. We paid the office for brighthouse. They broke their contract ??? At that time I had to pay directly to brighthouse. I got behind and I’ve not been able to catch up. I’ve called them as often as necessary, I’ve paid at least 130. per mth thru 150. per mth. The more I paid, farther I got behind. I even dropped all but internet. I am a sixty yr. old female living on very low disability. I’m raising a distant relative and it has been difficult. As far as is child is concerned, it is NEEDED for graduation and especially college. As far as myself, it is my only intertainment. I can sacrifice, however it breaks ,my heart to cause the child to live w/o it and be in school. WHY didn’t BH inform me of this program before I got into this situation? I have no other service where I live. As of today (4/11/16), all of my services are being removed. I don’t know what to do , I’m literally in a worried panic. If BH would have told me of this early on, I could have prevented this. I have no choice now. I’ve always been a faithful custp,er bit BH has not helped me. It angers me and I’m worried. I guess I will have to leave to live with another person so he can do what he has to do. He does receive free lunches and all other placed have cooperated, now BH has all of these rules . I will pay the bill off . I will not have an every month bill building up anymore. Since I will no longer be here I pray he can get his own and pay in full monthly. If anyone out their needs help, allow it at a rate they can afford. I refuse to go another month w/o food just to pay so we will do what we have to do in order to get by. BH has not made it easier. If anything. it’s been the most anxiety I’ve felt in a long time. I’ve even tried dropping services, changing, etc. Nothing. Thanks for nothing.
Your story breaks our hearts, Patricia. There are so many people out there who have similar stories and one would think that the various cable and telephone companies would do more to accommodate them. Good luck. Please keep us posted on your progress.
We just moved into the State of FL and it seems that Bright House pricing is extremely high and can’t be compared with other States, it almost double charging for basic cable and internet and it does states that in order to get internet for low income, you must have a child that belongs into one of the programs but what about people that lost their jobs, no income and no kids involved, very discriminatory tactics. How come there are only two Cable Corporations in this state and we wonder why the prices are so outrageous. What options do we have as low income residents of Pasco County to get to at least basic internet, why so many restrictions placed upon families or singles without kids?
Your options are very limited, Elena, but there is hope. We are currently putting the finishing touches on an article that reports on a new company that offers exactly the kind of service you’re looking for. Keep checking back here frequently. The article should be up within a few days.
Cheapinternet.com Administrator just to let you know I have the low income internet from brighthouse and we watch Netflix & youtube on tv & tablet at the same time. Every now and then it buffers but it’s awesome!!
Why do people have to have children to need low income internet? That’s. ridiculous. One person I know lost her job after 12 years, has a mortgage. Paid high taxes as a single professional for all those years and is now waiting for unemployment. Unemployment will not cut it. Why do we reward those who error and punish those who do right? If she had a child she could get much aid from many sources. It was her high tax bracket that paid for the single moms. If a person looses their job and bottoms out they need the internet to help them. Shame on us.
I am a single mother of 4. And is a receiver of foodstamp benefits… I work part time with one child in a home school environment. So we need affordable internet service.
Brighthouse charges me $39 a month for 15mps and I have MajicJack telephone hooked to it for $35 a year. I stream tv and movies on Popcorn time for free.
No it is not good enough for some of the functions you mentioned… If your aim is to help low income individuals, why not give them at least the bare minimum as Alain Smithee suggested. You have to give consumers something to maintain consumer loyalty, what will happen with your product is that consumers will always be trying to find a better deal. Your business model lack sustainability measures. Stop jerking people around, $9.95 is a lot of money for some people. Your patrons will feel robbed when the thing they are paying for is no good enough to give them what they need. You give consumers the bare minimum you get: loyalty, more customers, free advertising (word of mouth), your business with grow faster and so much more. So stop using the term “low income” as a catch phrase, if you have not intention or truly helping them; it is wicked.
HI I AM COSTUMOR OF BRIGHT H. WITH CABLE INTERNETT AND PHONE, BUT I AM ON FIX INCOM AND I AM TRY TO BYE A OUTDOR ANTANNA, AND NOW I WAS SURF FOR A CHEEP PLECE FOR INTERNETT AND I CAME CROSS THIS. CAN YOU PLEASE GIVE ME SAME INFO. THANK YOU ANTIMO VIGLIOTTI
I called asking questions about the low income internet and I told the bright house man, We are struggling to pay the bills cause my husband is out of work and is still looking for work. I only work 10 months out of the year. Any way I talked to the bright house man on the phone and I told him all my personal business of why we can’t afford it, on top of me thinking about canceling my cable and phone just so I can afford for my daughter to do her online classes. The man proceeded to tell me that you need to be on free lunch to qualify. Which is no problem then he tells me since I have internet already that I won’t qualify. I said to him “well that just doesn’t sound right” he gives me this cocky laugh and says i’m sure if you ask you principle they will tell you the same and at that point he wasn’t nice or sincere he had an attitude like your screwed. So he wasn’t any help for me at all. Now I come on here to read he was kinda right about them not giving me the low income internet. he didn’t tell me I just need to not have an account with bright house for certain amount of time to qualify for it, so I’m screwed, my daughter can’t go without internet cause of her classes, I guess I’m losing my cable and phone service which was going to happen regardless but, still pay a high internet bill so my daughter can get an education. This sucks when you can’t afford it.
A 1-megabit connection is s-l-o-w-e-r than many WiFi connections.
If these companies truly wanted to help working poor families connect to the internet, they would offer a bare minimum of a 10-megabit connection so that it would support the video classes that many schools are now using to replace snow days.
Yes, it’s technically a bit slow. You would not want to watch movies with it. However, it’s certainly enough for video training, researching for homework and job hunting, reading websites and more. It’s ten bucks, which is still a bargain.
Erin Dahle says
Is there any help out there for home tv,cable n internet help for families with a retired 65 year old for the disabled that. It has been disabled since she was 18 and I was 31 and has and is enrolled and snap program and SSI benefits for Pennsylvania Western Pennsylvania to exact Titusville Pennsylvania please let me know ASAP I’m in desperate need
CheapInternet.com Administrator says
The eligibility rules vary from company to company and plan to plan, Erin. Here’s where you can find details about all the low-income internet plans:
https://www.cheapinternet.com/low-income-internet
Anita Martin says
I live in a low cost government subsidie condo in Pompano Beach, Florida and have been looking for a company who will provide low-income internet to me. I am 84 And have no children in school- but am struggling so, and feel I could get a part time job to help with bills.
I have not been able to afford the Internet, and just recently this government subsidixed condo has provided wifi in one area of the condo. I must come downstairs to an area and sit at a bench with a iPad to look for a part time job, but know I can find some work if I had a computer. I have worked all my life, but lost my annuity with the economy crash in 2010. Please help me get into the low-income Internet for around 9.95, and also purchase a refurbished desktop or laptop. Thank you.
CheapInternet.com Administrator says
You can find all the local options for low-cost internet service and computers by visiting EveryoneOne.org and pluggin in your zip code. Good luck, Anita.
Sonya Gammons says
I am looking for internet for 10.00 to 15.00 a month, I live in Kentucky, I do get medicad, and I also get to draw a few food stamps. If anyone knows where, I can get internet please let me know. Thanks for your time.
CheapInternet.com Administrator says
Check out the low-income internet plans in your state at this link:
https://www.cheapinternet.com/states
Gary Arnold says
Bright House available in Colorado?
CheapInternet.com Administrator says
The cities and states in which the company is available can be found above.
Tammy Edgerton says
Hi do u have internet for 30147
CheapInternet.com Administrator says
Visit EveryoneOn.org and plug in your zip code to find out what services are offered in your area.
judy says
do we get service in rogers arkansa 72758
breda gldfinger says
i am in MD and dont have children. where can i find affordable internet ?
CheapInternet.com Administrator says
Check out all the available plans at this link:
https://www.cheapinternet.com/low-income-internet
You can find out which plans are available in your area and which ones you qualify for.
Annie says
With Spectrum, it’s not a ‘snag’ it’s a scam. Try getting these rates.
Sandra Arizmendi says
This is so unreal. There is no free anything. Im a single mom of 5 children. I was told by a friend of mine to check this site out for free internet for my home because I can’t afford these over the top prices. This is crazy click on this link click on that link. Your links take me to no application for Low income help with internet. Its just link after link after link. You need to stop getting hopes up for people who really need it and can’t find your link.
CheapInternet.com Administrator says
Take a Valium, Sandra. There are no applications for any of the programs for one simple reason: This is an independent informational website that is not affiliated with any of the low-income internet plans. We provide all the contact information you need, so use it and stop complaining. Tens of thousands of readers have figured it out and enrolled in low-income internet plans thanks to this website.
Danielle Dupre says
I’m on SSI I can not afford high price internet service how do I get qualified
CheapInternet.com Administrator says
There are a number of low-income internet plans, Danielle. You can find all the info about all the plans, where they’re available, and how to enroll at this link:
https://www.cheapinternet.com/low-income-internet
Charity says
I would like to apply for Connect2Compete Program. Can that be done over the phone and if so, what number do i call? thanks
CheapInternet.com Administrator says
We think what you really need to do is to check out all the low-income internet plans to you can figure out which ones are available in your area and which ones you’re eligible for, Charity. Here’s where you can find all that info:
https://www.cheapinternet.com/low-income-internet
Taina says
Hello,
I called spectrum (bright house) and ask about desk top for $149.99 whitch I need it for my children for homework. The customer service representative informs me there is no deals until mid August!!
CheapInternet.com Administrator says
We are always shocked at how uninformed customer service reps are. It’s really surprising. Here’s where you can get the $150 computer. Just plug in your zip code:
http://everyoneon.org
Mohammad Heidari Zadeh says
Hi I want student plan discount for my home
CheapInternet.com Administrator says
Check out all the low-income internet plans to find out which ones you’re eligible for and which ones are available in your area. Here’s a link:
https://www.cheapinternet.com/low-income-internet
Kirk Lowe says
I am a Brighthouse customer, I am permanently disabled and on a fixed Social Security income. I asked the Brighthouse representative when I signed up if there was any program that might help me and was told no, Brighthouse did not offer any such programs. I have asked the Brighthouse representatives every year and was told the same thing. Now I find I have been lied to on several occasions. I have been a good customer and have been lied to. I contacted Spectrum and was told they don’t offer any program either, and it didn’t matter because since I am a good paying Brighthouse customer I am not eligible for any new Spectrum offers or deals. I am so upset about being lied to for years that I think I will write to The Bakersfield Californian newspaper and tell them my story. Maybe write to the Newspaper of every town you do business with.
CheapInternet.com Administrator says
That’s a bad story, Kirk, but don’t blame us. We truly are just the messenger. We’re an independent, informational website, not a free government cell phone company.
We also urge you not to give up. There are a number of low-income internet plans available and you may qualify for one that’s available in your area. Check out all the plans at the following link — and pay particular attention to PCs for People and 4GCommunity.
https://www.cheapinternet.com/low-income-internet
jonise says
omg you are so right they will not tell you about these services. I even had some reps tell me that they have no idea what im talking about, im like ok you work for a company and you only know that you offer high ass pricing instead of affordable internet
Cara says
Also, one more thing this just burns me up, if someone has an outstanding bill well duh, they probably need some assistance. Who makes these rules? I don’t understand how these people sleep at night. I am sure these programs ain’t putting no hurtin on there gold lined pockets. Let people know that they offer these programs dont keep them a secret. I really don’t care for my provider never heard of them til I moved to the country. I dislike them even more now, due to their goofy rules.
Cara says
That is the most stupitest, thing you cannot get low income internet of your an exsisting customer?? Why is that??? I am being penalized because I struggle to pay my bill each month. When you ask about lifeline phone and no mention from your provider that there’s lifeline internet. I am so angry because I am already ineligible. When I should be eligible, when I never even knew this exsisted. And you wonder why people do desperate measures. They need to fix that whole current customer thing, especially when there’s no competition out here in the boonies. I don’t see how they get by with this. SHAME ON THEM!!!!
CheapInternet.com Administrator says
We’re 100% in agreement, Cara. We do hope the FCC addresses this flaw soon.
Carmen Hansen says
What happened to my application, been over a month and not heard, this is the second application
CheapInternet.com Administrator says
We’re an independent website, Carmen, not Bright House. So we have no idea what happened to your application. You’ll need to contact Bright House customer service.
Theresa K. Glenn says
I’m way below poverty level and I don’t have my own transportation and I’m a grandmother of 7 and my grandkids could use the internet when they come here after school. I’m also on food stamps and don’t qualify. I draw $865 a month and I’m widowed. Still can’t get any help. Doesn’t sound to right to me
CheapInternet.com Administrator says
There are a couple low-income internet plans you probably qualify for, Theresa. The only question is whether they are available in your area. Here’s a link to our low-income internet page. Check them all out, but pay particular attention to PCs for People and 4GCommunity.
https://www.cheapinternet.com/low-income-internet
Anonymous says
Brighthouse now Spectrum never gave me the rate they quoted me, left on modem rental fee after it was returned, then quoted me another rate and charged more again on bill. Since Spectrum, increased rate $10/mo after telling me rate would stay same for 1 year. Instead of giving loyal customers a break, they charge more give break only to new customers. They plan to increase rate by $10-$15/mo every year. They need a plan for Low Income adults without children for the long term. I have 25mbps and do not want 100mbps because I cannot pay another $10/mo, but they will not listen and want to take my landline phone away to make me pay for internet. They are running my household and lying to me from time I started, there is no other internet/phone in my area (the only other was DSL that disconnects 5 times a day).
Hoa nguyen says
I’m 83 year olds., longtime don’t make income tax, retired with my low income, don’t know much about internet, just use for email., don’t know how to apply on internet. Will you please send me application FORM. THANKS.
CheapInternet.com Administrator says
See our answer to your other similar question, Hoa.
Hoa nguyen says
We need application FORM for ” Low-Income Internet” Please help us.
CheapInternet.com Administrator says
You cannot get that application from us, Hoa, because we are not Bright House. We are an independent website. Visit the Bright House website or contact its customer service team.
Tina says
Just called Brighthouse in Florida. Said they no longer participate in this program:(
CheapInternet.com Administrator says
Bright House has been acquired by Charter Communications and Charter says it will participate. We’re surprised you got that answer. Here’s an article to tell you more:
https://www.cheapinternet.com/november-2016-three-cable-companies-combine-for-low-cost-internet-program
Laura Odea-Denlar says
We have a daughter with special needs Spectrum Autisum, ADD ADHD and ODD, any help would be appreciated. My name is Laura Odea-Denlar, 1632 Buckingham Ave, **********
CheapInternet.com Administrator says
We understand your need, Laura, because the comment moderator’s wife teaches autistic kids. We wish we had a specific way to help you, but we don’t. The best we can suggest is that you take a look at all the low-income Internet plans. We hope at least one of them will be available in your area and that you qualify for it. Check them all out.
https://www.cheapinternet.com
Ashly says
i live in uniontown pa and i am a single mother of a daughter that will be 9. Alot of her school work requires the internet. Is there any where i can call for help for low income internet?
Thank you for your time
CheapInternet.com Administrator says
It depends on where you live (because none of the low-income Internet plans are offered nationally) and what the qualification requirements are, Ashly. Check out all the programs shown at this link. Maybe one of them will work for you and your daughter:
https://www.cheapinternet.com/low-income-internet
thomas c beard says
ineed wifi in my houses
CheapInternet.com Administrator says
Contact Bright House directly, Thomas. You might also consider clicking on the “Low Income Internet” link at the top of this page. It will show you other alternatives.
Anna Atwood says
Im trying to get internet where i live which is in the woods , where most providers dont cover the area except for hughs net which is costly for my family because we have very little income so we stuck without internet is there any way you help us resolve our issues because we do qualified for the low income program’s just cant get there services where we live…
CheapInternet.com Administrator says
Since you live in the woods and were with HughestNet we assume you’re talking about satellite service, not cable. Your choices are very limited if you are in a very rural area. Do you get any phone or internet signal where you live?
Patricia Schrider says
I have been w/ brighthouse for many years. I’ve lived in same apt. for 13 yrs. When I came here the apt. and brighthouse had a contract. We paid the office for brighthouse. They broke their contract ??? At that time I had to pay directly to brighthouse. I got behind and I’ve not been able to catch up. I’ve called them as often as necessary, I’ve paid at least 130. per mth thru 150. per mth. The more I paid, farther I got behind. I even dropped all but internet. I am a sixty yr. old female living on very low disability. I’m raising a distant relative and it has been difficult. As far as is child is concerned, it is NEEDED for graduation and especially college. As far as myself, it is my only intertainment. I can sacrifice, however it breaks ,my heart to cause the child to live w/o it and be in school. WHY didn’t BH inform me of this program before I got into this situation? I have no other service where I live. As of today (4/11/16), all of my services are being removed. I don’t know what to do , I’m literally in a worried panic. If BH would have told me of this early on, I could have prevented this. I have no choice now. I’ve always been a faithful custp,er bit BH has not helped me. It angers me and I’m worried. I guess I will have to leave to live with another person so he can do what he has to do. He does receive free lunches and all other placed have cooperated, now BH has all of these rules . I will pay the bill off . I will not have an every month bill building up anymore. Since I will no longer be here I pray he can get his own and pay in full monthly. If anyone out their needs help, allow it at a rate they can afford. I refuse to go another month w/o food just to pay so we will do what we have to do in order to get by. BH has not made it easier. If anything. it’s been the most anxiety I’ve felt in a long time. I’ve even tried dropping services, changing, etc. Nothing. Thanks for nothing.
CheapInternet.com Administrator says
Your story breaks our hearts, Patricia. There are so many people out there who have similar stories and one would think that the various cable and telephone companies would do more to accommodate them. Good luck. Please keep us posted on your progress.
Elena says
We just moved into the State of FL and it seems that Bright House pricing is extremely high and can’t be compared with other States, it almost double charging for basic cable and internet and it does states that in order to get internet for low income, you must have a child that belongs into one of the programs but what about people that lost their jobs, no income and no kids involved, very discriminatory tactics. How come there are only two Cable Corporations in this state and we wonder why the prices are so outrageous. What options do we have as low income residents of Pasco County to get to at least basic internet, why so many restrictions placed upon families or singles without kids?
CheapInternet.com Administrator says
Your options are very limited, Elena, but there is hope. We are currently putting the finishing touches on an article that reports on a new company that offers exactly the kind of service you’re looking for. Keep checking back here frequently. The article should be up within a few days.
Mandy Osorio says
Looking for cheap interest service low income assistance
Debra James says
Cheapinternet.com Administrator just to let you know I have the low income internet from brighthouse and we watch Netflix & youtube on tv & tablet at the same time. Every now and then it buffers but it’s awesome!!
joan berger says
Why do people have to have children to need low income internet? That’s. ridiculous. One person I know lost her job after 12 years, has a mortgage. Paid high taxes as a single professional for all those years and is now waiting for unemployment. Unemployment will not cut it. Why do we reward those who error and punish those who do right? If she had a child she could get much aid from many sources. It was her high tax bracket that paid for the single moms. If a person looses their job and bottoms out they need the internet to help them. Shame on us.
Lamika watkins says
I am a single mother of 4. And is a receiver of foodstamp benefits… I work part time with one child in a home school environment. So we need affordable internet service.
Beach Potato says
Brighthouse charges me $39 a month for 15mps and I have MajicJack telephone hooked to it for $35 a year. I stream tv and movies on Popcorn time for free.
Commentator says
No it is not good enough for some of the functions you mentioned… If your aim is to help low income individuals, why not give them at least the bare minimum as Alain Smithee suggested. You have to give consumers something to maintain consumer loyalty, what will happen with your product is that consumers will always be trying to find a better deal. Your business model lack sustainability measures. Stop jerking people around, $9.95 is a lot of money for some people. Your patrons will feel robbed when the thing they are paying for is no good enough to give them what they need. You give consumers the bare minimum you get: loyalty, more customers, free advertising (word of mouth), your business with grow faster and so much more. So stop using the term “low income” as a catch phrase, if you have not intention or truly helping them; it is wicked.
ANTIMO VIGLIOTTI says
HI I AM COSTUMOR OF BRIGHT H. WITH CABLE INTERNETT AND PHONE, BUT I AM ON FIX INCOM AND I AM TRY TO BYE A OUTDOR ANTANNA, AND NOW I WAS SURF FOR A CHEEP PLECE FOR INTERNETT AND I CAME CROSS THIS. CAN YOU PLEASE GIVE ME SAME INFO. THANK YOU ANTIMO VIGLIOTTI
Jason Chambers says
Clear internet is available for around 55 dollars,cheap and reliable.never had a problem.
Tina says
I called asking questions about the low income internet and I told the bright house man, We are struggling to pay the bills cause my husband is out of work and is still looking for work. I only work 10 months out of the year. Any way I talked to the bright house man on the phone and I told him all my personal business of why we can’t afford it, on top of me thinking about canceling my cable and phone just so I can afford for my daughter to do her online classes. The man proceeded to tell me that you need to be on free lunch to qualify. Which is no problem then he tells me since I have internet already that I won’t qualify. I said to him “well that just doesn’t sound right” he gives me this cocky laugh and says i’m sure if you ask you principle they will tell you the same and at that point he wasn’t nice or sincere he had an attitude like your screwed. So he wasn’t any help for me at all. Now I come on here to read he was kinda right about them not giving me the low income internet. he didn’t tell me I just need to not have an account with bright house for certain amount of time to qualify for it, so I’m screwed, my daughter can’t go without internet cause of her classes, I guess I’m losing my cable and phone service which was going to happen regardless but, still pay a high internet bill so my daughter can get an education. This sucks when you can’t afford it.
alain smithee says
A 1-megabit connection is s-l-o-w-e-r than many WiFi connections.
If these companies truly wanted to help working poor families connect to the internet, they would offer a bare minimum of a 10-megabit connection so that it would support the video classes that many schools are now using to replace snow days.
CheapInternet.com Administrator says
Yes, it’s technically a bit slow. You would not want to watch movies with it. However, it’s certainly enough for video training, researching for homework and job hunting, reading websites and more. It’s ten bucks, which is still a bargain.