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Cox Low-Income Internet: Making more families eligible for high-speed internet

$50/MONTH DISCOUNT ON ALL INTERNET: For a limited time only, EVERY internet service provider is now offering government-mandated discounts of up to $50 per month towards broadband service plus one-time discounts of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers. Enroll now to get these great benefits.

One high-speed internet plan for participants of SNAP, TANF and School Lunch programs. And another plan for residents of HUD-assisted housing with school age children.

Cox Communications is now offering two different plans that bring high-speed Internet to financially-struggling Americans. One is aimed at families that participate in SNAP, TANF and the National School Lunch Program. The other is aimed at residents of HUD-assisted housing with school-age children. And they both deliver high-speed Internet for just $9.95 per month.

Cox is one of the many cable television companies that participate in a program called Connect2Compete, a non-profit dedicated to bridging the Digital Divide between America’s rich and poor.

Cox program #1 – for families participating in SNAP, TANF and the National School Lunch Program

If you live in areas of the country served by Cox and you qualify under their rules, you can now get their Low-Income Internet for just $9.95 per month instead of the much higher subscription rates the company typically charges for its lowest cost introductory plan.

Not only does their Low-Income Internet cost just $9.95 a month, but it delivers a truly fast internet experience at 5 Mbps download speed. That’s enough to enjoy streaming movies.

Plus there’s no deposit required, contracts to sign, installation or modem rental fees and the price is guaranteed for 2 years.

But the benefits of Cox Low-Income Internet don’t stop there. Cox says that qualifying families will also be able to purchase a computer for under $150. (The price is actually $149.99, but they are technically correct that the price is “under $150″.) They charge no activation fees and require no additional equipment fees. And the icing on the cake? They also include the Norton Security Suite, which gives you professional online security, absolutely free. That’s great, because it usually costs $160 or more.

Do you qualify for Cox low-income internet?

You can qualify for the Low-Income Internet program if at least one student in your home qualifies for the National School Lunch program. You will prove your eligibility by telling them that you have a student in the home and by submitting evidence of participation in the school lunch program, or evidence of being on either Temporary Assistance for Needy Families (TANF) or Supplemental Nutrition Assistance Program (SNAP). Why do participation in SNAP or TANF work? Because being on either program qualifies a student for the National School Lunch program, and we suppose the internet provider understands that not everyone can find their National School Lunch enrollment paperwork.

A recent announcement by the company gave us the impression that simply being on SNAP or TANF, even without a child in school, would make someone eligible for their low-income internet program. But given Connect2Compete (everyoneon.org), where you sign up for the Cox program, will only enroll anyone in this program who has a child in school lunch, that’s apparently the rule.

A few restrictions do apply

Cox program #2 – for families living in HUD-assisted housing with school-age children

Cox Communications, one of the nation’s largest cable TV companies, working with the U.S. Department of Housing and Urban Development’s (HUD), is now offering low-cost internet to any HUD-assisted household with school-age children within Cox’s 18-state service area — including Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island, Virginia.

How low is the cost? You’ll get high-speed Internet access for the just $9.95 per month. It includes downloads speeds up to 10 Mbps, free in-home WiFi, free installation and free access to hundreds of thousands of WiFi hotspots across the country.

Just as in Cox’ other low-income program, families that qualify for the HUD-assisted program will also be able to purchase a computer for under $150. And they’ll pay no activation fees nor any additional equipment fees.

A few restrictions do apply

Although Cox has expanded the number of ways you can qualify for its low-income internet program, there are a couple restrictions of which you should be aware.

Restriction #1: You’re out of luck if you’ve been a Cox customer within the last three months. For example, if you’re a current Cox customer, the only way you can sign up for its low income internet plan is to cancel your service now and wait to sign up in 90 days. Frustrating, of course, but it may just be worth the wait.

Restriction #2: You’re out of luck if you have a Cox bill that’s more than 12 months overdue. That means you can’t sign up for the program unless you pay off that overdue bill or agree to a payment plan.

Restriction #3: Check your closet. You’re out of luck if you find any unreturned Cox cable equipment buried behind your mops and brooms. You’ll need to return that equipment before you can qualify for the low-cost internet plan.

Restriction #4: Obviously, you must live in an area served by Cox cable. According to our research, the company’s low-cost, high-speed internet service is available in 18 states and the District of Columbia. Those states are: Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island and Virginia.

Cable television franchises are bought, sold and traded like baseball cards, so if you don’t see your state on this list, you should still check with Cox just in case they’ve added service in another market since this article was posted.

How to order Cox low-income internet

You can’t just go to the Cox website to order the low-income plan. You have to begin at a special page at Connect2Compete’s website, or call their Connect2Compete hotline:

Web page: cox.com/aboutus/connect2compete.html
Phone: 855-222-3252

Cox Communications profile:

Cox, which was originally known as a newspaper publisher and decades later known for its chain of radio stations, was founded in Ohio back in the late 1800s. Cox jumped into the cable television industry in 1962 when it purchased a group of cable systems in Pennsylvania, California, Oregon and Washington.

With approximately 6.2 million total customers, Cox is the nation’s third largest cable and broadband company.

Cities in which Cox offers low-income internet

This may not be a comprehensive list, but it covers most of the cities, towns and metro areas in which Cox Low-Income Internet is available.

ARKANSAS – Alma, Barling, Bella Vista, Bentonville, Berryville, Booneville, Centerton, Charleston, Danville, Elkins, Eureka Springs, Farmington, Fayetteville, Fort Smith, Garfield, Gentry, Gravette, Green Forest, Greenwood, Harrison, Huntsville, Lavaca, Lincoln, Lowell, Mena, Mulberry, Ozark, Pea Ridge, Prairie Grove, Rogers, Siloam Springs, Springdale, Van Buren, Waldron, West Fork, Yellville

ARIZONA – Apache Junction, Avondale, Benson, Bisbee, Buckeye, Casa Grande, Cave Creek, Chandler, Coolidge, Douglas, El Mirage, Eloy, Florence, Fort Huachuca, Fountain Hills, Gilbert, Glendale, Gold Canyon, Goodyear, Green Valley, Hereford, Huachuca City, Laveen, Litchfield Park, Maricopa, Mesa, New River, Paradise Valley, Peoria, Phoenix, Queen Creek, Sahuarita, San Tan Valley, Scottsdale, Sierra Vista, Sun City, Sun City West, Surprise, Tempe, Tolleson, Tonopah, Tucson, Vail, Waddell, Wickenburg, Willcox, Wittmann, Youngtown

CALIFORNIA – Aliso Viejo, Alpine, Bonita, Bonsall, Camp Pendleton, Capistrano Beach, Cardiff By The Sea, Carlsbad, Carpinteria, Chula Vista, Corona Del Mar, Coronado, Costa Mesa, Dana Point, Del Mar, El Cajon, Encinitas, Escondido, Fallbrook, Foothill Ranch, Goleta, Harbor City, Imperial Beach, Irvine, Jamul, La Mesa, Ladera Ranch, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Elsinore, Lake Forest, Lakeside, Lemon Grove, Lomita, Mission Viejo, National City, Newport Beach, Newport Coast, Oceanside, Orange, Palos Verdes Peninsula, Poway, Ramona, Rancho Palos Verdes, Rancho Santa Fe, Rancho Santa Margarita, Redondo Beach, San Clemente, San Diego, San Juan Capistrano, San Marcos, San Pedro, San Ysidro, Santa Ana, Santa Barbara, Santee, Solana Beach, Spring Valley, Torrance, Trabuco Canyon, Tustin, Valley Center, Ventura, Vista, Wilmington

CONNECTICUT – Berlin, Broad Brook, Cheshire, East Granby, East Hartford, East Windsor, Ellington, Enfield, Glastonbury, Granby, Hamden, Hartford, Manchester, Meriden, Newington, Plainville, Plantsville, Portland, Prospect, Rocky Hill, CTSomers, CTSouth Glastonbury, South Windsor, Southington, Stafford Springs, Suffield, Tolland, Vernon Rockville, Wallingford, West Hartford, Wethersfield, Willington, Windsor Locks

FLORIDA – Alachua, Archer, Belleview, Bronson, Cantonment, Crestview, Defuniak Springs, Destin, Dunnellon, Fort Mc Coy, Fort Walton Beach, Freeport, Gainesville, Hawthorne, High Springs, Mary Esther, Melrose, Miramar Beach, Morriston, Newberry, Niceville, Ocala, Ocklawaha, Pensacola, Ponce De Leon, Reddick, Santa Rosa Beach, Shalimar, Silver Springs, Summerfield, Trenton, Williston

GEORGIA – Bonaire, Byron, Centerville, Forsyth, Fort Valley, Gordon, Gray, Hawkinsville, Kathleen, Lizella, Macon, Perry, Unadilla, Warner Robins

IOWA – Council Bluffs, Missouri Valley

IDAHO – Hailey, Ketchum, Rupert

ILLINOIS – Champaign, Mahomet, Monticello, Urbana

KANSAS – Andover, Arkansas City, Augusta, Chanute, Clay Center, Clearwater, Coffeyville, Columbus, Derby, Dodge City, El Dorado, Galena, Garden City, Goddard, Great Bend, Haysville, Hutchinson, Iola, Junction City, Larned, Lindsborg, Manhattan, Mcpherson, Mulvane, Newton, Pittsburg, Pratt, Rose Hill, Salina, Topeka, Valley Center, Wamego, Wichita, Winfield

LOUISIANA – Abbeville, Arnaudville, Baker, Baton Rouge, Belle Chasse, Belle Rose, Berwick, Breaux Bridge, Broussard, Brusly, Carencro, Chalmette, Church Point, Clinton, Crowley, Denham Springs, Des Allemands, Destrehan, Donaldsonville, Duson, Erath, Franklin, Geismar, Gonzales, Greenwell Springs, Gretna, Hahnville, Harvey, Jackson, Jeanerette, Kaplan, Kenner, La Place, Lafayette, Larose, Livingston, Lockport, Luling, Marrero, Maurice, Meraux, Metairie, Morgan City, New Iberia, New Orleans, Patterson, Pierre Part, Plaquemine, Port Allen, Prairieville, Raceland, Rayne, Saint Amant, Saint Bernard, Saint Gabriel, Saint Martinville, Saint Rose, Scott, Sunset, Thibodaux, Vacherie, Violet, Walker, Westwego, Youngsville, Zachary

MASSACHUSETTS – Monson

NEBRASKA – Bellevue, Bennington, Elkhorn, Gretna, La Vista, Omaha, Papillion

NEVADA – Boulder City, Henderson, Las Vegas, North Las Vegas

OHIO – Berea, Brecksville, Broadview Heights, Brookpark, Cleveland, Independence, Lakewood, North Olmsted, North Royalton, Olmsted Falls, Rocky River

OKLAHOMA – Bethany, Bixby, Broken Arrow, Catoosa, Choctaw, Claremore, Colcord, Collinsville, Coweta, Edmond, El Reno, Glenpool, Guthrie, Harrah, Haskell, Hominy, Jay, Jenks, Jones, Lexington, Mcloud, Meeker, Mounds, Muldrow, Mustang, Newalla, Noble, Norman, Oklahoma City, Owasso, Piedmont, Poteau, Roland, Sallisaw, Sand Springs, Sapulpa, Shawnee, Skiatook, Spencer, Sperry, Tulsa, Yukon

RHODE ISLAND – Barrington, Bristol, Central Falls, Charlestown, Chepachet, Coventry, Cranston, Cumberland, East Greenwich, East Providence, Exeter, Foster, Greenville, Harrisville, Hope Valley, Jamestown, Johnston, Kingston, Lincoln, Middletown, Narragansett, Newport, North Kingstown, North Providence, North Scituate, North Smithfield, Pascoag, Pawtucket, Portsmouth, Providence, Riverside, Rumford, Saunderstown, Smithfield, Tiverton, Wakefield, Warren, Warwick, West Greenwich, West Kingston, West Warwick, Westerly, Woonsocket

VIRGINIA – Alexandria, Annandale, Arlington, Blue Ridge, Boones Mill, Burke, Centreville, Chantilly, Chesapeake, Clifton, Fairfax, Fairfax Station, Falls Church, Fincastle, Floyd, Fort Belvoir, Fort Eustis, Fredericksburg, Gloucester, Goodview, Great Falls, Hampton, Hardy, Hayes, Herndon, King George, Lanexa, Lorton, McLean, Moneta, Newport News, Norfolk, Oakton, Poquoson, Portsmouth, Providence Forge, Quinton, Reston, Roanoke, Rocky Mount, Salem, Springfield, Stafford, Sterling, Suffolk, Toano, Troutville, Vienna, Vinton, Virginia Beach, West Point, Williamsburg, Yorktown

Recent Articles on Cox low-income Internet

cox low-income internet Cox Cable offering low-cost Internet to HUD-assisted families with children in 18 states - Cox Communications is now offering low-cost internet to any HUD-assisted household with school-age children within Cox’s 18-state service area -- including Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island, Virginia.
Cox Connect2Compete expands Cox Rocks: Cable company expands eligibility to SNAP & TANF, pledges $15 million to promote broadband adoption - Cox expands Connect2Compete eligibility to include SNAP and TANF, pledges $15 million to promote broadband adoption, and extends the program 24 months.

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Comments

  1. Olivia J Garcia says

    Who would I contact about missing payments on my account. Am on the program and they didn’t send in 2 months?

    Reply

    • CheapInternet.com Administrator says

      “We” don’t have any plans, Joseph. This is an independent informational website that has ZERO affiliation with any service provider.

      Reply

  3. Ashley says

    Hi I was wondering if I can get cox wifi service for my home? I have snap benefits I didn’t know if yall could help with that also

    Reply

    • CheapInternet.com Administrator says

      We’re not Cox, Ashley. This is an independent informational website that’s not affiliated with any internet service provider. You need to contact Cox at the number shown in the article above.

      Reply

    • CheapInternet.com Administrator says

      Sorry, Connie, but we are not Cox. This is an independent informational website. You need to contact Cox directly using the contact info in the article above.

      Reply

  6. Abdul Tahori says

    I came from Afghanistan as an immigrant and my two sons are still in school. I want to activate a low-cost internet.

    Reply

    • CheapInternet.com Administrator says

      This is an independent informational website, Abdul, so you cannot activate an account here. However, you can check out all the plans available in your state at this link:

      https://www.cheapinternet.com/states

      Find that plan that fits your needs best, then use the contact info we provide for each service provider, and sign up directly with that company.

      Reply

  8. julie allman says

    im disable and my husband has a defibulator he has to have the mega box. the internet in my area very stink if you check how many times i have called.. they said that you can help me with my bill.

    Reply

    • CheapInternet.com Administrator says

      We are not Cox, Julie. You need to contact that company’s customer service team directly using the contact info we provided on this page.

      Reply

  9. Arianna Rodriguez says

    I live in income based housing and am a student in school interested in the $9.99 internet.

    Reply

    • CheapInternet.com Administrator says

      We are not Cox, Ronnie. You need to use the contact info provided in the article above.

      Reply

    • CheapInternet.com Administrator says

      The article has a list of cities and states, but you should confirm with Cox customer service.

      Reply

  12. Elaine says

    You know if Cox has Existing customers that have been loyal to them. They should be rewarded for doing so in my opinion. You know there are other cable companies that are way cheaper then them. I mean you sing a contact and they reward yo by up the price after a year. This is laughable. It not the way to do business. Why not give the best price over time to get more people and keep more businesses promote more business in the end. I’m around a lot of people and they always Mention how high priced Cox is. This is not the word of mouth I think a company wants. Just an opinion.

    Reply

  14. Frank Vitkow says

    If you’re on Social security and you’re over65 years old, do you qualify for low cost internet for $ 9.95?

    Reply

    • Patti Cacioppo says

      We are on a very fixed income and struggle to keep cable but with rising costs, we are going to have to go to Hulu and sling. Can you help us. We are both over 75 and on SS.

      Reply

      • Patti cacioppo says

        We are struggling to keep cox services The changes are eating us up We are both over 75 and the service is our main entertainment as my husband is dealing with major heart health issues. A major attack with massive damage. Our daughter switched to Hulu and says she is saving lots of money. We have to consider changes but don’t really want to.

        Reply

      • CheapInternet.com Administrator says

        Unfortunately, you cannot switch directly from a regular paid account to a low-income account without a 90 days break in service. This is clearly one of the biggest flaws in all the low-income plans.

        Reply

      • CheapInternet.com Administrator says

        We’re not Cox, so we cannot take care of you, Mohammad. You’ll need to contact the company’s customer service team to enroll.

        Reply

  15. M N says

    It is a nightmare trying to deal with COX. I’ve been trying to get C2C for 6 weeks. No one in COX can sign you up over the phone. It all has to be done online. If you have questions no one online can answer them in chat or email. The only option is to call 866-961-**** Monday – Friday, 8:00 a.m. – 8:00 p.m. / Saturday, 9:00 a.m. – 6:00 p.m PST. I went on the c2c website, it said my address was not serviceable. I called, they said my address was serviceable but couldn’t sign me up over the phone. I was given the c2c number. They said my address was not serviceable. This goes around for 3 weeks until someone says, oh your address isn’t serviceable because the previous homeowner let their account go into collections. I said SHE DIED! I bought this house 3 years ago. It’s just been a cluster frack for months now. I hate cox. I hate them so much.

    Reply

  17. Jawandi White says

    I already have cox straight up internet. But having a hard time paying 50.00 each month how exactly do I sign up for the 995 for each month

    Reply

    • CheapInternet.com Administrator says

      Unfortunately, the company will not allow you to switch over without a 90 day break in service and without all past due bills being paid. Yes, we think that’s a bad decision that harms low-income customers, but that’s the way the rules are written.

      Reply

  20. Denice Bright says

    I do receive Foodstamps and I really need internet I did apply for it just haven’t heard anything from the company yet

    Reply

    • CheapInternet.com Administrator says

      Give them a call to speak to customer service and find out where your application stands, Denice.

      Reply

    • CheapInternet.com Administrator says

      No way for us to know, Denice. This is an independent informational website not affiliated with any of the low-income service providers.

      Reply

  23. Kevin Davis says

    We are low income, our children have been told to distance learning for the school year. We can not afford 9.95 a month, that’s food for our family. We receive SNAPS and TAFA, do you have any free internet for the children’s school?

    Reply

  24. fatimajolie says

    i want cox internet in my house one,of this day’s and if you are wondering about my writing i don’t know english.

    Reply

    • CheapInternet.com Administrator says

      There are no plans exclusively for seniors, but if you are low-income you will qualify for the low-income plans no matter what your age.

      Reply

  26. C says

    I am absolutely out of my whits. I need a low cost internet because of my income and for security. I just keep getting higher bills. I don’t want anything special. I just want a internet service that is 50.00 plus. I’m in the 60+ and my income is embarrassing. I have spoke to several people my age and they get a flat rate unlimited internet for 39.00

    Reply

  27. Hansen says

    I have two of my friends that receive Cox high speed internet for $39.00. I don’t know why this is not available to me. I’m very disappointed and hope you will provide me with the same.

    Reply

    • CheapInternet.com Administrator says

      We can’t provide you with anything except information, Hansen. We are not a service provider. But that $39 plan is very expensive compared to the plans we discuss in the article above.

      Reply

    • CheapInternet.com Administrator says

      We don’t know your situation so there’s no way for us to know, Grover. The ways to qualify are listed in the article. Check it out again.

      Reply

    • CheapInternet.com Administrator says

      Contact Cox customer service using the contact info we provide in the article above.

      Reply

  31. Cathy woodward says

    I am checking to see if i qualify for low income internet.
    I pay 600.00 a month for my apartment and i only get 800.00.a month S.S.I. and S.S.D.I
    And i get food stamps please contact me
    Thank you cathy Woodward

    Reply

  32. Rajeshwar Sinha says

    I am a disabled senior need Internet to watch TV. Could you help me please? I live in Hewlett, NY 11557.

    Reply

    • CheapInternet.com Administrator says

      That’s what this website is all about, Raj. Click around and you’ll learn everything you need to know.

      Reply

  33. Kimberly Spiva says

    I’m old and on SS and can barely pay the rent and car insurance and toiletries. I could really use wifi the internet to pay bills and do some work at home. I don’t know how to get with one of the programs. I live by myself and my children are grown. I’m single so it’s just me and my low income of 839.00 monthly. Please let me know if I’m eligible for any lie cost internet. I can’t really afford it but I really could benefit from it. I’m 55 single live alone no children in the house in on SSDI and my income is 839.00 monthly my rent is 650.00 monthly then insurance toiletries and that’s all she wrote. Please let me know if I can get low income internet or computer. My Gmail is **********@gmail.com. thank you sincerely Kimberly Dawn Spiva

    Reply

  35. Katherina Deshotel says

    I just called cox customer service for the internet that is 9.99 a month and was told that I don’t qualify because I don’t have school aged children in my home. I am on snap and I get ss disability. They wanted to charge me almost $100 for internet, why is this? I thought it was for low income families.

    Reply

  37. zuleyka says

    buenas tardes yo quiero r si puedo aprobvar para este programa q solo pagas 10 dolares akl mes e intentado entrar a est apagina pero creo q me sal ealgo mal con la direcciomn

    Reply

  38. MMustaqima zahid says

    Can i have internal on $9.95 sent I have a children and I study at home so I don’t have that much money. To use Wi-Fi

    Reply

  39. erasmo bersosa says

    i am disable vet on S S I low income would like to know if can qualify for cheap internet on S N A P program also

    Reply

  40. Kathy Hegna says

    Do you have internet low income in
    Washington I’m on low income and if
    Not can you provide me with someone who does Thankyou

    Reply

    • CheapInternet.com Administrator says

      That’s what this website is all about, Sian. Just click around and you will find all the info you need.

      Reply

  43. Kristina walker says

    So this is not the # I call to see if I can be aprove on this program for me being on Disability and medicate and goodstampd trying to get aprove for low costinternet

    Reply

    • CheapInternet.com Administrator says

      You are correct that this is not the place to enroll or get approved. You must contact the company’s customer service team directly.

      Reply

  44. Kristina walker says

    Seeing about connecting with Cox the plain for 9.99 I’m on disability , food stamps ,and on medicare trying to get aprove so I can receive service at my home thank you ,!

    Reply

    • CheapInternet.com Administrator says

      You need to contact Cox customer service directly, Kristina. This is an independent informational website, so you cannot enroll with us.

      Reply

    • CheapInternet.com Administrator says

      Disability by itself will not help you qualify for this plan, but there are other ways to qualify and they are spelled out in the article above.

      Reply

    • CheapInternet.com Administrator says

      Then you need to contact Cox directly, Kyra. This is an independent informational website that is NOT affiliated with Cox or any other service provider. You can find the Cox contact info in the article above.

      Reply

  50. Donna Rossi says

    I can’t believe I have to wait 90 days to get this discount. That is awful how you treat low income seniors

    Reply

    • CheapInternet.com Administrator says

      It’s not just seniors, Donna. The same 90 day waiting period applies to all customers.

      Reply

    • CheapInternet.com Administrator says

      That’s what this website is all about, Tamika. Just click around the major sections of the site from the navigation bar at the top of the page. You’ll find all the info you need.

      Reply

  52. Rigoberto Ayala says

    Can you please help me Get Low income internet for my 16 year old daughter who needs it mainly for school.. It is just me anx her in the household

    Reply

  53. Joy says

    My elderly/disabled grandmother currently has cox for her home phone and basic tv service. We help her pay her bills but they are still expensive. She does get food stamps. It would be helpful to have Internet in her house to handle some of her things for her would she qualify for any of these discounts. She’s never had internet access before. Also, I read about a discount for cable service for low income also how can she apply for that?

    Reply

  55. Amanda says

    So it’s been a year since I had the service same time last year I go threw hassle on phone with Cox so I go to store & pay off my out standing bill & paid for the equipment in full call the connect to compete for them to tell me once u lose the service never again cam u get it seriously really ur kidding me right now wat in the heck didn’t even put that in the fine print assholes

    Reply

  57. Debbie says

    I’m 64 years old and living on a very low income and I receive Medicaid. I guess that doesn’t qualify me for the low income internet.

    Reply

    • CheapInternet.com Administrator says

      Not for the Cox plan, but you need to check out all the other low-income plans to see if you are eligible for any of them. You can find info on each of the plans at this link:

      https://www.cheapinternet.com/low-income-internet

      Pay particular attention to PCs for People, a plan that has much looser eligibility requirements than the other plans.

      Reply

  58. Karen says

    Is there a program through Cox to purchase a computer for 149.99? I had read that somewhere but can’t find the site to order. My grandchildren just got the low income internet but they are also needing a computer to utilize for homework and projects.
    Thanks

    Reply

  60. Betty says

    We live is San Diego but we are moving to Utah. We have the discount cox internet here but we want to check if cox has service in Utah if not is there any discount internet provider?

    Reply

  61. Maria fuentes says

    I am on social security and medicare.and I am 65 years old I don’t receive snaps.why can’t I qualify?

    Reply

  62. ANNE SABETTA says

    Is there a program for low income housing for disabled families without children who are on section 8 apt ?

    Reply

  65. Jaimee says

    I am not a Senior Citizen but a 40 year old woman who can not and have not been able to work since 2009 due to declining health from a permanent disability. Sadly, the TV/internet is my only connection to the outside world. Not to mention the telephone; which is also connected to my burglar alarm. I am on a fixed income from the government What about helping people like me out?

    Reply

    • CheapInternet.com Administrator says

      The list we provide in the article should be considered a rough guideline to where Cox offers the program. In other words, those towns might be served by Cox. The only way to find out if service is available in your area is to call Cox customer service. The phone number can be found in the article above.

      Reply

  68. Wanda Banks says

    why is the Connect 2 Compete only for SNAP household with school age children ? have you ever considered that seniors receive SNAP also ..and that they use the internet and could use a discounted internet price because we all live on a fixed income…..CONSIDER THIS PROGRAM FOR SENIORS AGE 55 AND OLDER

    Reply

    • Joy Seely says

      I am a 80 year old senior with little income I am a member of SNAP why can’t I receive low income why can’t I receive help

      Reply

      • CheapInternet.com Administrator says

        It sounds as if you qualify for several of the plans, Joy, so we do not know why you can’t receive help. What have you been told by service providers?

        Reply

  69. Michael Helweg says

    COX cheap internet is a farce! I live in S.E. Las Vegas in a low income area. I have children who need internet just to do their homework. I meet or exceed all qualifications for this service EXCEPT: The apartment I live in is what is called a “Multi-Unit building” The only internet service available to us here is a barely usable wireless service which costs $13.00 a Week and cannot be used on more than one device. If you attempt to share it – it will not connect or disconnects. The speed is comparable to a 56k modem WHEN you can connect to it. Any other service is refused.
    This so-called Low income low cost internet does not exist!!!

    Reply

  70. pamela says

    I have a question ,i am a cox customer.i just heard about the cheap internet from a friend.Would i have to cancel with cox .and have a waiting period of so many months?i do get snap and have a son who is in school and receives free lunch at school.

    Reply

    • CheapInternet.com Administrator says

      Go back and check the article again, Pamela. There’s a 90-day period when you cannot have Cox. But that being the case, you might want to check out the PCs for People low-income internet plan. If it’s available in your area, you could move over to it immediately and not worry about the 90-day Cox black-out. Here’s where you can read more about PC4P:

      https://www.cheapinternet.com/low-income-internet

      Reply

  72. Gail Belanger says

    Will Cox help low income Seniors with the prices they pay on a fixed income in RI? Why does the cost go up yearly and the Social Security checks doesn’t make much difference, but the rent will go up for that 2% cost of living. I don’t think it’s right. Why do they not care about the elderly? Please tell me!

    Reply

  73. Israel says

    I need low income internet.I have link live in Chicago Illinois 60617.please help me thank you.I have a computer and lab top.

    Reply

  75. Jane says

    Thanks, Cox. I see you’ve joined the bunch of companies that make sure young people and their kids get all the breaks while casting the elderly aside.

    Reply

  76. Vickie says

    I do not understand why Cox doesn’t do this for the handicapped as well. I stay with my deceases mom and son. She is 89 and he is 26 and is handicapped (a victim of baby shake). I have called to try to enroll him on this program but he doesn’t qualify because he isn’t in school any longer. She has cable which cox chargers her so much she can’t add internet because of what they want to add it. I want to teach him things that are going to be necessary for him to survive later in life and the internet is going to be a necessary.

    Reply

  77. SILVIA SCHENHALS says

    I had to cancel my internet service with Cox, because of being on disability and SSA. And when I returned the modem to pay off the last month of service I asked Cox Costumer Services for a better price he told me “you can live without internet, you don’t need it, because you can’t afford it.” I walked out from there and I promised myself to never go back with such people!!!

    Reply

  79. Anna says

    Hello!
    I live in a suburb of Syracuse, NY which is considered Central NY. AT+T, Comcast, Cox do not offer low income internet in my area. I am a single 59 yr old, receive SNAP and Medicaid.
    Do you know what companies service my area with low cost internet?

    Reply

  80. melinda says

    Everytime I click on the web site to register it says web page cannot be found is there another way I can get to it

    Reply

  81. Julia says

    Hi. I do plan to check out the link you gave someone else below for more options, as that is what I’m looking for. I don’t live in HUD and I haven’t ever been signed up for food stamps. I’m on SSDI and a lower income tier for AHCCCS. I also receive the reduced energy costs for low income households from SRP. I currently have century link and have been for 10 years, even before they became CL, so I’m not eligible for anything with them.

    Do you have any suggestions? Thank you so much!

    Reply

  83. Patricia Burleson says

    My husband has been with cox for about 20 years. He is now decesed. My son and his 2 children live with me I am on disability. He gets food stamps , he does not have a job. Could I close my husbands account and get the 10 dollar Internet in my name or our sons name?

    Reply

    • CheapInternet.com Administrator says

      Under normal circumstances, you cannot go immediately from a paid account to a low-income internet account, Patricia. We can’t say this authoritatively, but you may be able to get around that limitation because of your husband’s death. Contact Cox customer service and speak to them about it.

      If they will not allow you to make the switch, check out all the other low-income internet plans to see if you qualify for one that is available in your area. You can see them all here:

      https://www.cheapinternet.com/low-income-internet

      Reply

  85. Sani says

    Is it for people with children? I don’t have kids but I live in affordable housing program. Am I qualified for low price internet?

    Reply

  89. David Lorince says

    (Help Please Urgent ) I live in rhode island and have a 16yr old son which my ex and myself have split visitations. We have absolutely no income and only receive snap assistance and liheap.whith this imternet cost effective which would be an excellent opportunity for the family to search forjobs, health care Dr appointments as well for my sons homwork while he is here. Can you please help ,e with this process and direct me towards the correct direction. Thank you Respectively David Lorince 401 481 **** email *******@yahoo.com and Heather Medeiros 401 345 **** **********@yahoo.com thank you.

    Reply

  92. Fran mound says

    I live in NYC. Am I able to get cheap internet. I asenior get snap. 74 yrs old

    My friend is on Medicaid. Can she get cox for herself.

    Reply

    • CheapInternet.com Administrator says

      No way for us to answer that question, Malcom, because we are not your service provider. Try calling 6-1-1 on your free government cell phone to speak to customer service.

      Reply

  95. Lisa Miller says

    I think just because you ve been a loyal cox customer for 7 years, and just found out about this program, shouldn;t mean you have to go without service for 3month to qualify. Whats the logic behind that?

    Reply

  98. Kara Heckard says

    Is this internet available in all areas of Topeka, Kansas, specifically the 66608? I have a family that is interested, but have been told by other low income internet providers that they don’t provide the service in their area. Can you please let me know if you provide service through out topeka.

    Reply

    • CheapInternet.com Administrator says

      There is now way for us to track down which plans are available at specific addresses, Kara, but you can plug in your zip code to find out what’s available at EveryoneOn.org.

      Reply

  100. michelle says

    its crazy to pay $160.00 a month or more for internet. its also crazy that medicaid doesnt qualify you for these discounts. so basically im really paying $220.00 a month for internet service which is crazy and stupid. i dont need any of cox in las vegas nevada services anymore.

    Reply

  101. Willie williams says

    Do you provide low income internet to seniors if so how do I qualify I’m a retired veteran an I need internet if you don’t could you tell me who do

    Reply

    • CheapInternet.com Administrator says

      We are not Cox, Willie. This is an independent informational website, not a low-income internet service provider.

      There are a number of low-income internet plans available, but none of them are specifically for seniors. Here’s where you can check them all out, but we’d recommend taking a close look at PCs for People. It may fit your needs:

      https://www.cheapinternet.com/low-income-internet

      Reply

  102. nick kelveris says

    on 12/14/17 i apply to centurylink for their basic internet, i am a low income senior citizen, and they turn me
    down. it turns they do not have this program anymore, they offer me a $45.00 a month rate. so please inform your readers.

    Reply

    • CheapInternet.com Administrator says

      We continue to get reports from readers that CenturyLink is no longer offering this service. However, CenturyLink has told us that this is not true. We’ll continue to investigate and let our readers know the facts as soon as we can ferret them out.

      Reply

  103. Cynthia stafford says

    So do you have to have children to get this price.We are in Hud-Vash but dont have kids.Is this price available to us also?

    Reply

  105. Alice Soles says

    Which plans are available in Tennessee for internet and cable i receive snap free lunches for my grandchildren and i live in hud so please send me the web site to sign up

    Reply

  106. Hosseinali Izadi says

    Hi I am living in Aliso Viejo, CA 92656 and I am student in college. I want internet cox for low income in my home. What do I do? pl send for me aplication or your form. thank you

    Reply

    • CheapInternet.com Administrator says

      We’re not Cox, Yavonne. This is an independent informational website. You need to contact Cox directly or check to see if you can find availability on its website.

      Reply

  110. April goss says

    I recently got approved for connect2compete from cox. After much back and forth I was told they have to mail the equipment for the internet since they discontinued carrying the model needed in stores. I’ve already turned off Att and now have no internet and have to wait 5 days.
    One of the store associates told me sites accessed are monitored and will discontinue service if we stream videos, Netflix, or access any social media. Is this true?

    Reply

    • CheapInternet.com Administrator says

      No, that is not true. Here’s what is true: Each of the plans listed under “Low-Income Internet” has a different method of determining how much internet you get. In most cases, you get a certain amount of internet each month at the highest-speed available in your area. Then you usually get unlimited internet at a greatly reduced speed. We can’t guarantee that every companie has this same business model, but most do.

      Reply

  111. Doris White says

    I just got service from cox 8 days ago… But I’m on the program mention… I had AT&T access program but the area I moved to don’t allow AT&T service…. As I said I just signed up for service 8 days ago n already received a 199.51 bill…. I went from paying 10.00 a month with AT&T to this and I’m mortified …. Is there anything u can advise

    Reply

    • CheapInternet.com Administrator says

      First, you need to speak to customer service immediately because it sounds as if you didn’t get signed up for the right Cox program. Ask to speak to a supervisor, because they usually have more leeway and power to make decisions.

      If that supervisor won’t/can’t help you, you always have the option of switching to a different low-income internet company. Here’s where you can find a list of all of them:

      https://www.cheapinternet.com/low-income-internet

      Check them all out carefully to find the ones for which you are eligible and the ones available in your area.

      Reply

  112. Sayed says

    My name is Sayed I am refugee liveing with low income I need internet for my home. my email is *******@gmail.com if you help me it will be your kindness.

    Thanks

    Reply

  115. Ana says

    If you are already on the cox low income can I still ask about the $149.99 computer that is available? I didn’t know about the computer until just now I’ve been having my cox low income internet for about 3 years.

    Reply

    • CheapInternet.com Administrator says

      Yes, you can, Ana. Here’s a link to a good source for low-cost computers:

      http://everyoneon.org

      Just plug in your zip code and EveryoneOn will tell you about all the services available in your area.

      Reply

    • CheapInternet.com Administrator says

      There are a number of low-income internet services available, Sherrie. We’re pretty sure that at least one of them will work for you. Here’s where you can find more info on those plans, a rough indication of where they are availalbe, eligibility requirements, contact info and more:

      https://www.cheapinternet.com/low-income-internet

      Reply

  118. Jennifer says

    My head is spinning. We live in rural Oklahoma ( about 5 miles east of Antlers, OK zip 74523)
    I cannot seem to find anyone who offers lower priced internet for low income families.
    Is it possible that there just isn’t anything out there for us?

    Reply

  119. Julie says

    I would like to kno if i qualify for low income internet service i live in eloy iam currently on disability n social security i am raising a 5yr old grsnddaughter who just started school

    Reply

  120. Sally Jenkins says

    I live in Barstow California 92311 and can’t get spectrum as I owe past due bill as previous customer. Please help me find and sign up for low income internet service for $10/ I have no income but have food stamps and medi cal and Tag Mobile government phone my phone number is 442 235 ****

    Reply

  121. Angela Hitsman says

    I’m trying to reschedule my internet installation with Cox connect 2 compete Service. I’m having a very hard time.

    Reply

  122. Crystal says

    Hi, i recently done an application online and realized after i submitted it that i had messed up, is there anyway i can access my application to fix it or is there a number i can call to get it fixed?

    Reply

    • CheapInternet.com Administrator says

      We’re not sure, Crystal. You should probably get in touch with Cox customer service to get an accurate answer.

      Reply

  123. amy mcginnis says

    im in need of internet but cant afford the high prices im on ssi n receive foodstamps n have a small son enrolled in school n im in need of internet

    Reply

    • CheapInternet.com Administrator says

      We’re not Cox, Vanessa. This is an independent informational website. You’ll need to contact the company directly.

      Reply

  125. Krystal says

    Hi I have 2 kids who live in my house. They are my sisters but my mom and I take care of them. They get the free food program at school. I am also on Medicaid. Do I qualify?

    Reply

    • CheapInternet.com Administrator says

      Yes. The children don’t need to be yours to qualify. The only requirement is that they live in your household.

      But before you decide to enroll with Cox, you owe it to yourself to check out all the other low-income plans that are available. Here’s where you can find them all:

      https://www.cheapinternet.com/low-income-internet

      Reply

  126. Athena Sutton says

    Hi im low income family w/ children. I live about 20 minute drive from the city of Chico, California. Up in the foothills in a place called Forest Ranch. Theres no gas station, or public transportation. Im having problems trying to find someone who can provide me service at a price i can afford. I cant afford these high dollar satalite companys who want 2 year contracts ,deposits,etc…Idont have cable of any kind .I dont even have a landline. AT&T provides wireless internet for every house around me.100 ft away and for some reason my house isnt on their map to get service. Comcast doesnt provide service up here either. Nor does xfinity. Now sprint cell service is known to work up here and my roomste got verizon phones and put me on his plan. They built a new tower up here 1 block away and it sucks sometimes. I need internet now but who can i call that i can afford??

    Reply

  127. Marie says

    Married, cable is under husband’s name. I have not had cable in my name for more than 5 years. Cable bill (strictly internet) is hurting the pocketbook. Can he cancel service and I put service in my name. We absolutely qualify, 5 kids in the home all in school, receive SNAP and on Section 8. Could that be a possibility?

    Reply

    • CheapInternet.com Administrator says

      It sounds as if that might work, but we are honestly not certain. It’s a pity if it won’t work because, as you say, you qualify. Give it a try. What do you have to lose?

      Reply

  128. Janiece Baker says

    I was already qualify and trying to find out how to get u the proof u need plz call me at 602-551-****

    Reply

    • CheapInternet.com Administrator says

      You don’t want us to call you, Janice, because we’re not Cox. You need to contact the company customer service team directly using the contact info we provide in the above article.

      Reply

  129. Renata E says

    HI. My Father is a senior citizen. He is getting food stamps. Can I enroll him in this program?

    Reply

    • CheapInternet.com Administrator says

      Read the eligibility rules a little closer, Renata. They say you must have a child in your home. We assume that”s not the case with a senior citizen (although it’s possible, we suppose, and we congratulate him if that’s the case).

      But there are other programs for which he is eligible IF they are available where he lives. Check out PCs for People, 4GCommunity, and Access from AT&T at the following link:

      https://www.cheapinternet.com/low-income-internet

      Reply

  130. Teresa C Misiaszek says

    I am searching for low income internet for poor Seniors. Senior need this just as much as people with children do. I need to find work to supplement the measley Social Security Check.

    Reply

  131. Teresa C Misiaszek says

    I am a very low income Senior. I need internet to find a job that subsidizes my meager social security check.

    I don’t understand why Cox does not have a plan for these people. It is not fair.

    Reply

    • CheapInternet.com Administrator says

      Yeah, it’s also a mystery to us why none of the low-income internet service providers don’t offer plans for needy seniors. However, there are some other plans you may qualify for, Teresa. Here’s where you can find them (pay particular attention to plans from PCs for People, 4GCommunity and maybe even AT&T):

      https://www.cheapinternet.com/low-income-internet

      Reply

    • CheapInternet.com Administrator says

      Check out a website called EveryoneOn.org. Plug in your zip code and you’ll find all the services available in your area.

      Reply

  134. Donald says

    I have a little sister on disability and she gets food stamps in section a do she qualify for the program

    Reply

    • CheapInternet.com Administrator says

      She may IF she’s a student. You didn’t say if she’s a student. But before you enroll in the Cox program, you owe it to yourself to check out all the other low-income internet plans, too. You may find one that offers more than Cox. Here’s a link that will take you to a page that gives you lots of detail:

      https://www.cheapinternet.com/low-income-internet

      Reply

        • CheapInternet.com Administrator says

          That’s a situation we’ve never run into, but we don’t think she will qualify because “kids” is defined as 18 or younger. But there are other plans you may qualify for and you should check them out — AT&T, PCs for People and 4GCommunity. Good luck.

          Here’s a link that will take you to all the low-income internet plans:

          https://www.cheapinternet.com/low-income-internet

          Reply

    • CheapInternet.com Administrator says

      Cox does not serve Texas, Julia, but other low-income internet companies do. Here’s a link to all those plans:

      https://www.cheapinternet.com/low-income-internet

      We’re pretty confident that one or more of those companies offer plans in your area. We’ve given a rough outline of each company’s coverage by state and town. Just look through each company listing to find those cities and contact info.

      Reply

  137. Linda Guthrie says

    We have an autistic grandson who needs the internet for school we are on social security and desperately need this.

    Reply

    • CheapInternet.com Administrator says

      A couple questions, Linda. Does your grandson live in your home? If not, you don’t qualify for this program. If he does live in your home, do you qualify for SNAP, TANF or the school lunch program? If not, you don’t qualify for this program. Are you a current Cox, customer? If so, you don’t qualify for this program. If you do qualify based on the above reasons, use the information we provided to contact Cox.

      If you don’t qualify, there may be a couple other programs that could help out. Check into PCs for People and 4GCommunity at the link below:

      https://www.cheapinternet.com/low-income-internet

      Reply

  140. Thomas says

    I want to know how do i purchase the laptop for 149.99. I have already been qualified and have services for the low income internet

    Reply

  141. Susyn Rasmussen says

    I wish they’d include low income seniors. HUD housing programs haven’t been open for over 10 years in this area.

    Reply

  142. Valery LaRochelle says

    live in CT, have low income due to my husband being the only with a job and its seasonal. I have disabilities that i”m trying to get ssi for. it is a long slow process that is leaving our family in the gutter. its hard because before we had kids i worked a job that was a combo…by day was a sales associate and at evening i worked in the night club at the same building. had problems with my narcolepsy then but didnt know that this was the cause of sleepiness and falling asleep at work or the overwellimg urge to sleep. I also suffer from depression, panic attacks and self harming behaviors. at this point in life i am trying to get help for my many issues. we have 2 boys which are expected to do things online, but we cant afford it. We would really like some help.

    Reply

  143. Dawn Ornelas says

    I was wondering if you have the low income internet available in Sacramento, California. We actually live in Citrus Heights which is a smaller City in Sacramento California.

    Reply

  145. Amanda says

    So from what I am seeing in Rhode Island the only option is cox and i would have to go without internet for 3 months just to qualify because there are no other providers to pick from in Tiverton unless you had dish or something? My son qualifies for free lunch, i have snap, medical, and hud housing..work 3 jobs as a single mom..there has to be another option I am just not seeing?

    Reply

  146. Cathleen Lee Bailey says

    I live in Santa ysabel, CA,
    In between valley center
    And ramona. I am a senior on the snap program and I have medicaid. I need a very low cost internet service. Please help

    Reply

  148. Francine Montgomery says

    I’ve called all 3 companies Cox, Comcast and AT&T and we’re not in a service area for any of these programs and if you look at the lists of service areas these are all really nice and expensive cities to live in, in California. They aren’t targeting true low income cities. It’s really sad how they get around this. Sorry Cox I think if I could afford to live in Laguna Beach I could afford high speed internet. What a joke thank for the links they were helpful but these companies are full of well you know what.

    Reply

  149. K campen says

    I think it really is unfair that if you’re currently a Cox customer, you aren’t qualified for the discount internet program. My fourteen year old granddaughter desperately needs this service. Her mother is a struggling single parent and though my granddaughter is enrolled in the student lunch assistance program, she does not qualify for your discount internet program because they currently have Cox cable services. Why is this so? Very discriminatory and unfair!!

    Reply

    • CheapInternet.com Administrator says

      It’s not “our” discount internet program, K. We’re and independent website and you should think of us as the information messenger, not the service provider. We completely agree that this is probably the worst part of all the low-income internet plans. We hope this oversight gets corrected soon.

      That being said, there may be other low-income internet plans available to you, your daughter and your granddaughter. Check them all out very carefully at the following link to find out (1) which ones you qualify for, and (2) Which ones are available in your area. Hopefully, you’ll find one that answers both those issues.

      https://www.cheapinternet.com/low-income-internet

      Pay particular attention to PCs for People and 4GCommunity.

      Reply

  151. Vincenza Mariani says

    Yes I live in Waterbury CT I receive food stamps and I’m on disability. My annual income is 15,560.00. I receive SSDisability I really need an affordable internet and a computer for 150.00

    Reply

  152. Rey says

    Can u confirm that the only city in MA Cox serves is Monson? And do u know if the enrollment Web page now reflects SNAP Eligibility? Thank u

    Reply

    • CheapInternet.com Administrator says

      You’re better off thinking of our list of cities and states as being generally correct, Rey. Cable companies win and lose municipal bids, trade territories with other cable companies, and buy and sell smaller cable companies all the time. For the latest, up-to-date info, your best bet is to contact Cox.

      Even if Cox is not available in your area, you have other options. Here’s where you can find a list of all the low-income internet plans available.

      https://www.cheapinternet.com/low-income-internet

      Pay particular attention to PCs for People and 4GCommunity.

      Reply

  153. Charles says

    We had have had this internet for a few years and cox told us that we have had it too long, and we had to get there interent for 65.00 dollars a month and I cannot afford that. My kids or 8, and 12. Is it a time limit with this program?

    Reply

    • CheapInternet.com Administrator says

      Cox has always said its price on this program was guaranteed for two years. You, Charles, have the unfortunate distinction of being the first reader who has reported having his prices raised. Please keep us updated.

      Keep in mind, however, that other programs are available. It’s possible that you qualify for one that’s available in your area. You can see all of them at the following link:

      https://www.cheapinternet.com/low-income-internet

      Pay particular attention to PCs for People and 4GCommunity. They are both great options if you live in an area covered by the Sprint national cell phone network.

      Reply

  155. Charlene Fitzgerald says

    I am on SSDI/ widows SS. I receive a small amount of food stamps. My grandson comes to my house Mon. – Fri. After school till his mother gets out of work. He has homework to do so internet is important. I live in Brockton MA. I just cannot afford the $80. For Comcast any longer so I have been seriously considering shutting of the basic cable/ internet. Is there a company that would supply me with low income internet and reception for my local TV channels?

    Reply

  156. Gene Hartman says

    I just want cable TV I’m on SSDI total disability for 25 years now live in Norman OK. Like to have some more channels to watch besides antenna tv

    Reply

    • CheapInternet.com Administrator says

      Sorry to be the bearers of bad news, Gene, but there are no low-income plans that offer cable TV.

      Reply

  157. Bob Smisek says

    Trying to get the low income internet for my daughter, a recent amputee that has not worked for the past 90 days. She does not qualify becasue she does not have children. What ca we do to help her?

    Reply

  158. laura says

    hello cox i spoke to someone about why cutting the internet because of the high rate. but they said they helping the student with Low income I am so surprise. Are they helping at all?

    Reply

  159. Brenda Yoder says

    Yes I have one, I recently got internet package and found your site way before they install it. The lady at Cox in Kansas told me they didn’t have the package off your site, and I’m on snap and now I cant get it cause of the rules of having it, i even tried to fax them the pages off the internet from this site. Can you do anything about it?

    Reply

  160. Amanda says

    Hey just want to say thank you guys! I was having trouble finding the info on low income internet, but your site gave me almost everything in one place. Awesome job on trying to help people out! My only question was how much internet did Cox give, but I read and went to their site and talked to a rep. You guys rock!

    Reply

    • CheapInternet.com Administrator says

      We rock. We’re rock stars. We’re cool. Thanks, Amanda. (We think you have us mistaken for someone else, but we appreciate the thought.)

      Reply

  162. M.J. says

    Hello, Cox, I’m JT and I am wondering why you do not have a program for low-income, disabled senior citizens. Many of your disabled seniors, including myself, cannot work and are on fixed Government incomes. I personally believe that gearing your program only towards low-income families with school age children is too limited and should include low-income disabled seniors.

    Reply

    • CheapInternet.com Administrator says

      First things first, MJ. We’re not Cox. We’re an independent website. But we completely agree with everything you said.

      Reply

  163. carol ismalun says

    Hi my name is carol ismalun and I was wondering if I might qualify for the program I do receive snap benefits I live in Fairfax county va and I’m planing on moving to a senior citizen residences between may & June. thank you ms ismalun

    Reply

    • CheapInternet.com Administrator says

      It’s impossible for us to track each of the programs down to the local level, Carol, but you can check out all the low-income internet plans at this link:

      https://www.cheapinternet.com/low-income-internet

      We know some of them are available in Virginia, but you can probably find out if they are available at your address or in your zip code by visiting the various companies websites. Most of their sites offer s function that allows you to plug in that address or zip to get an instant availability answer.

      Reply

  164. Carrie says

    Hi this Carrie Burgdorf my family and I live in Chester Illinois in the Randolph County Housing Authority and I was just wondering if we would qualify for this we receive SNAP and free lunches

    Reply

  165. Bruce Arthur says

    I live in mesa, az,,I’m 63 and have the paperwork from vocational rehab saying I’m disabled,,my income is 1800$, monthly,,,i’m ,below the poverty level,,do I qualify for low-income programs,,I’m still trying to use wifi to go back to school to qualify for disabled jobs..I have a spine injury,,I’m not in a wheelchair

    Reply

    • CheapInternet.com Administrator says

      Unfortunately, disability does not qualify you for any of the cheap internet plans, Bruce. And even more unfortunately, $1800 per month is not below the poverty line (unless there are several people in your household). Take a look at the PCs for People plan because it allows you to qualify with a higher income:

      https://www.cheapinternet.com

      Reply

  166. Rochelle williams says

    I am on a fix income .trying to find. Cheap wifi,cable service.
    I can afford. I do get food stamp,my grand. Son stay with me.and.I want to. Keep wifi in house for. His school work help. .

    Reply

  167. Sandy Hauser says

    My niece lives in Mathews County VA, right outside Gloucester County VA and has 3 children on FREE lunch and gets food stamps. Is this program offered in her area? She lives on Buckley Hall Road

    Reply

    • CheapInternet.com Administrator says

      It’s impossible for us to track availability down to the local level, Sandy. Just too many variables. But go to the following link to find a list of all the low-income internet programs available. We give rough indicators of which cities they’re available in, but for exact information you should visit each of the companies’ websites. Most of them allow you to plus in an address or zip code to check availability. Good luck.

      https://www.cheapinternet.com/low-income-internet

      Reply

    • CheapInternet.com Administrator says

      We think Wanda is asking “How can I buy a particular computer?” If so, you must go to the EveryoneOn.org website.

      Click on “What we do.”
      Then click on “Low-Cost Internet.”
      Then click on “Availability by State.”
      Then click on your state.

      You’ll be presented with a wide choice of cities where inexpensive computers are available.

      Reply

  169. Patti says

    I live in New Jersey. Having a hard time finding an Internet provider offering plans for low income families. Does anyone have suggestions?

    Reply

  170. Donna LeMonier says

    Really? I already have service so you cant help me get a cheaper deal? Wow!!! Another benefit for some but not for others. I pay $30.00 a month to have this service so I cant get a better deal and you help me save $20.00 a month? UNBELIEVABLE!!!!!!!!!!! Dont worry I do not expect a reply.

    Reply

    • CheapInternet.com Administrator says

      Donna, are you under the mistaken impression that this website is somehow affiliated with Cox Cable? We’re not. We’re an independent website that reports news and information about low-income internet plans.

      Reply

    • CheapInternet.com Administrator says

      C’mon, Loma, did you read the article? There’s a sub-head that says, “How to order…”

      Reply

    • CheapInternet.com Administrator says

      We can’t email you, Angelica, due to the sheer volume of comments and questions we get. So we hope you see this response.

      You need to apply using the information in this article.

      Reply

  173. Jens Larson says

    According to your article, “Cox says that qualifying families will also be able to purchase a computer for under $150.”

    I have called Cox customer service and Connect2Compete, and neither one seems to know anything about this. Can you refer me to a website or phone number that can explain how to apply for a computer as well as internet service?

    Thanks from Phoenix, AZ

    Phoenix, AZ

    Reply

    • CheapInternet.com Administrator says

      All these companies could do a better job of making it simple, Jens. Here’s what you do: Visit Connect2Compete.org and look up at the top of the homepage for EveryoneOn.org. Click on it and it will take you to a page that allows you to find all the offers in your area.

      For example, in our zip code it said, “We’ve found 3 Internet offers , 12 computer offers , and 5 computer training locations near you!” And showed us specifically what they are. Good luck.

      Reply

    • CheapInternet.com Administrator says

      All companies claim different speeds, David, and what they claim isn’t always what they deliver. On top of that, different neighborhoods also have different speeds. In other words, your best bet is to contact customer service by phone or in an online chat to see what they “promise.”

      Reply

    • CheapInternet.com Administrator says

      We do not have a fax number for Cox, but you can undoubtedly get it by calling the phone number shown in the above article.

      Reply

  178. Marie Tinker says

    How do pay my bill on the 16th of this month. My is Marie Tinker an i get da $9.95 internet cause my daughter Maryah gets free lunch. So do i pay on line or over the phone?

    Reply

    • CheapInternet.com Administrator says

      We don’t know who your service provider is nor what kind of plan you signed up for, Marie. You’ll need to contact your service provider’s customer service team in order to get the correct answer to your question.

      Reply

    • CheapInternet.com Administrator says

      We’re unable to accurately track where in program is available down to that level, Tanika. But here’s a complete list of all the low-income internet plans currently available. The lists of cities where they are available is comprehensive, but we don’t claim it is 100% accurate because things are constantly changing. We’d suggest that you use this list as a starting point, then contacting the companies for which you qualify to find out if they’re available in your zip code and address. Here’s that list:

      https://www.cheapinternet.com/low-income-internet

      Reply

    • CheapInternet.com Administrator says

      Are you sure Cox is the right plan for you, Christian? You should check out all the low-income plans available before you make that decision. They all offer different ways to qualify and are available in different parts of the country. We’d advise you to check them all out before you make a decision:

      https://www.cheapinternet.com/low-income-internet

      Reply

    • CheapInternet.com Administrator says

      There is not yet a widespread program for seniors, Natah. Comcast is conducting a pilot program in several markets around the country, but the results are not yet in. In the meantime, do you qualify for any of the low-income plans available? Here’s a list of all those programs. Check them all out very carefully to see if you qualify for any of them.

      https://www.cheapinternet.com/low-income-internet

      Reply

  186. Belvarie Varnado says

    What about the pilot program for low income seniors? I am moving into a HUD apartment and only make $1,000 a month.

    Reply

    • CheapInternet.com Administrator says

      Cox is not part of that pilot program. It is being conducted by Comcast. But stay tuned because we expect more plans for seniors to pop up soon.

      Reply

  187. Gabriela Miranda says

    I just got a letter from the Food Service Department, saying that my son is now elegible to recibe Free Meals at school.
    I would like to apply for the cheap cox internet. What do I have to do

    Sincerely…

    Reply

  188. Xantie bernal says

    Would I be able to get just the internet and computer since I’m a qualifying candidate I already have the cable from dish..

    Reply

  190. Debbie Lawless says

    Do you service 26726? I am trying to get service for my mother. But want to know if you provide service before seeing if she qualifies on her limited income.

    Reply

    • CheapInternet.com Administrator says

      This website is not affiliated with Cox, Debbie. You’ll need to contact Cox customer service to get your question answered.

      Reply

  192. Jennifer says

    Please send me application for the cox internet for 9.99 monthly om in ph arizoba my adre$ 353 ******** ph az 85009 thank u again my name is Jennifer mada thabk you

    Reply

    • CheapInternet.com Administrator says

      No one will send you an application, Jennifer. You need to apply online or by phone. You can find Cox’ contact info on this page.

      Reply

  193. Lewis Bishop says

    Hi my name is Luis Bishop and I’m trying to find out about Wi-Fi in my home through the snap program please call me or text me at 210-837-****

    Reply

    • CheapInternet.com Administrator says

      No one is going to call you as a result of leaving a comment on this website, Lewis. You need to contact Cox directly.

      Reply

    • CheapInternet.com Administrator says

      Yes. You qualify because your kids are no the school lunch program. In fact, you would qualify even if they weren’t on the school lunch program, but qualified for it.

      Reply

  196. Maria says

    I’m a bit peeved about Cox’s restrictions on the low income service. My family qualifies for the plan for families with children on SNAP, but we are automatically disqualified because we already have service through them. Cox is the ONLY provider in our area, so we’re basically screwed unless we can find a loophole. My question is, since the current account is in my husband’s name only, can we make this work by cancelling the account under his name and opening the new low income account under mine? I haven’t officially changed my last name yet so it may be unlikely to throw up a red flag due to having the same last name on top of it being the same address.

    Reply

    • CheapInternet.com Administrator says

      We hate to help you circumvent the rules, but it sounds like your plan may work, Maria. We would imagine that your husband would have to schedule service to be cancelled, let’s say, a week in advance, and you would need to schedule your Internet Essential service to begin the next day. Good luck. Please let us know if this devious plan is successful.

      Reply

  197. Michele C says

    We just became eligible as I became disabled. I think its ridiculous Cox restrictions which make our large family ineligble. How does this help families. I have a vision impaired child who really needs Internet access.

    Reply

  199. Suzanne Davies says

    Thank you for bridging the Digital Divide in education!!

    Are you aware of any programs for low income adults? Staying connected is vitally important to not dropping further behind as opportunities decrease.

    Your efforts are appreciated!

    Reply

  200. Vanessa says

    Hi, thank you for the hard work that you have done in this page, it’s very informative.

    Do you know of any internet Providers that officer the reduced pricing for home schooled children?

    Thank you in advance

    Reply

    • CheapInternet.com Administrator says

      Yes, indeed, we do, Vanessa. Take a look at our “Low-Income Internet” page. It will show you ALL the service providers. Comcastd definitely offers its Intetrnet Essesntials program to parochial and home-schooled children. We have not heard if the other companies make the same sort of offers, but we would not be surprised. In addition, PCs for People has much less restrictive income restrictions, so you may qualify for that plan. But do yourself a favor and check out all the programs.

      https://www.cheapinternet.com/low-income-internet

      Reply

  201. Kathy Hogan says

    I qualify for $10 internet but they don’t offer it where we live in Redondo Beach, Ca. 90270. How can we receive this, and what do I need to do?

    Reply

    • CheapInternet.com Administrator says

      Any computer will work. In fact, part of the program provides laptops, desktops and tablets for under $150.

      Reply

  203. Diane Ellis says

    We have been loyal customers of Cox for over 23 years, but are excluded from participating in this much needed discount for this same reason; otherwise we qualify. I understand I can cancel for 3 months and then apply. Don’t know what we can use for 3 months as children are in school this summer; AT&T does not participate in Virginia.

    This situation is just ironic. And unfortunate.

    Reply

    • CheapInternet.com Administrator says

      “Ironic and unfortunate.” We couldn’t have described it any better, Diane. It’s a flaw in the system that really needs to be addressed. Sorry you are one of those folks who fall between the cracks.

      Reply

  204. Jennifer Bennett says

    I am a 41year old female online student that is at the mercy of anyone willing to help me better my situation and life by furthering my education. I have encountered a substantial amount of setbacks since i started this journey of higher education. I thank you for your time and consideration.

    Reply

  205. STEPHEN AIKHOJE says

    I LIVE IN A HUD ASSISTED APARTMENT BUT I DON’T HAVE ANY CHILD IN SCHOOL, DO I QUALIFY FOR THIS SERVICE?

    Reply

    • CheapInternet.com Administrator says

      Unfortunately, you need children to qualify for the Cox program, Stephen. But there are other programs for which you may qualify. Go to the following page and check out the AT&T plan and the plan from PCs for People. You’ll need to live in an area covered by the AT&T or Sprint networks, but these are great plans:

      https://www.cheapinternet.com/low-income-internet/att-access

      Reply

  206. Karen says

    Cox Communications offers nothing for seniors but yet they offer students on Snap or in HUD housing free or reduced fees for internet and TV. I am willing to bet most of these students are NOT Americans or legal citizens! Many seniors living alone have only their TV and or internet to keep them company. Cox constantly raises their prices but seniors living on social security do not get cost of living or income increases yearly and if they do it’s very little 1 or 2%. Cox is too greedy to help them keep their service when it comes to …choosing between food, prescriptions, cable TV and or internet! Their cheapest internet is now $32.99 for a speed that’s slower than the old dial up connections! The cheapest cable TV line up consists of mostly channels that are of no interest to anyone, mostly community and a bunch of junk channels. They should give them good channels like… movies, history, discovery, and cable news, etc. HELP OUR SENIORS STAY CONNECTED!!!!

    Reply

  207. Chris says

    These low cost programs don’t exist. AT&T brags that they have service in my area. They don’t. Some of these websites have numbers that aren’t in service. I have 2 choices where I live. Time Warner who boasts $15/month. Then there is the hidden cost of $50-60 for the router plus taxes and fees. It aint $15. My second choice is some company called Frontier. They bought out Verizon. Who I had. Their cheapest internet is $35. Where do you apply for these programs. They talk a lot about them, but never quite tell you how to go about getting it. There is no such thing as low income internet or cable. It’s fake.

    Reply

    • CheapInternet.com Administrator says

      Blah-blah-blah, Chris. You don’t have a clue what you’re talking about. Moe than 2 million low-income Americans are being helped by Comcast’s Internet Essientials, the largest of the cheap Internet programs. Not all the programs are available in every area because none of the companies do business in every city and state.

      Reply

    • CheapInternet.com Administrator says

      Unfortunately, Tamara, we are not Cox cable and we cannot check the status of your application. But it’s probably no surprise that these things often get screwed up. Just today we checked the status of our internet account and they told us that hadn’t received the necessary paperwork despite the fact that we had already completed it and submitted it online. Sorry for all the words, but the short version is that you should send it in again and keep calling customer service.

      Reply

  210. DJ says

    To qualify, you have to have a child in school? Or can a person be disabled to be offered these products? And, is it just internet service? Or is TV programming offered too?

    Reply

    • CheapInternet.com Administrator says

      Unfortunately, you’re not going to like any of the answers to your questions. The Cox plan is limited to families with students who qualify for the National School Lunch Program, so being disabled will not make you eligible. And the service that is available is Internet only, not TV. However, many television shows are now available on the internet.

      Reply

    • CheapInternet.com Administrator says

      Understood, Latoya. Go to our home page and follow the instructions. Good luck.

      Reply

  213. DiaNE Pappas says

    I havery custody of my grandchild and we receive SNAP. I need to know if you offer the low price Internet I’m my area. My address is ****** Mechanicville, VA 23116. I also need to know if you offer the computer for 150.00

    Reply

  216. angel says

    How can I apply I really need this and I’m interested because I’m falling behind in school please if I can apply it would be great.

    Reply

  217. Loma prather says

    i am living off bare mim i make 1200 a month but internet to find second job so i serve how can i get the cheep inter net i need something as soon as bossible please send me info about it please and the fastes way to get it started

    Reply

  218. martha says

    if here it says I don’t have to pay for the equipment why I’m charged with a $9.99 each month and I was told that I can buy the equipment “modem” for 3 payments of 43.33 each month ? and what is the velocity that I have to receive with this low cost service? thank you

    Reply

  219. Nellie Darling says

    I am on social security, receiving SNAP and low income-subsidized rent. I am 63, and live in Las Vegas NV. Do I qualify for low income internet, if so with which company. Please send me the details. Thanks Nellie

    Reply

  220. kamaluddin says

    hi dear sir/madam
    i have applied for low income internet services like a month ago i filled the application sent it with the NSLP paper but yet doesn’t received the services i don’t know that what is the problem…

    Reply

  222. Tom Atkielski says

    I am a Senior Citizen, (Viet Nam era Vet also)with a MINIMUM SS monthly payment! I am also eligible for SNAP, but do not use it as we speak! I am in Fullerton Ca., and I would like to subscribe to your (Connect2Complete) Internet program for 9.95 a month! Do I have to write to (Everyoneon.org/cox/)?

    Reply

  226. Brandy says

    I recieve snap and my 12 year old gets free lunches…however I’ve been with Cox about7 years- never had their internet and don’t have computer at this time. Could my house holo qualify?

    Reply

  230. Ronda says

    I need cheap internet for my kids. They are homeschooled I live in the 45103 zip code please if you know anywhere to get it, I would very grateful!

    Reply

  232. Jaime Little says

    Very low income for five people living off SSD which isnt much but do with what we have plz contact me ASAP. Also my number is 270-844-**** Thank You and have a blessed day.

    Reply

  235. Holly solis says

    My 16 yr old son dropped out of school and we’ve both decided that online school is best for him. Please I need a break and internet asap. We also need a laptop. My children’s father went to prison last month. Its hard. Thank u

    Reply

  236. JENNY says

    I LIVE IN CALIFORNIA I CAN’T AFFORD INTERNET I’M ON PUBLIC ASSISTANCE. MY DAUGHTER NEEDS IT FOR SCHOOL. I CURRENTLY LOOKING FOR WORK I HAVE TO GO TO LIBRARY. I SEE SOME AREA IN CALIFORNIA GET THE LOW PRICES BUT I FEEL THOSE NEIGHBORHOODS ARE WELL OFF. THIS INTERNET SERVICE SHOULD HELP THE MOST NEEDY COMMUNITIES IN LOS ANGELES AND THE SURROUNDING NEIGHBORHOODS LIKE SOUTH GATE, HUNTINGTON PARK, COMPTON ECT.
    THANKS

    Reply

  237. Edward Baldonado says

    It all sounds great, but why should I cancel my service and then reapply to get the low income service for my kids. I’ve made the sacrifice az a single parent to get my kids the internet, now I’m going to be punished for my struggles? If I have the proof as a tanf recipient, why can’t I just get the low income service for my kids? It sounds like cox really isn’t into this offer for the less fortunate children, but only for themselves and their pockets! Thanks, but really? Makes no sense for the less fortunate to cancel current coverage, wit 90 days then reapply?

    Reply

  241. Lee Griffin says

    Please help me to get this or to get to the right person who can make human decisions becouse all they say is “is your child on the free lunch program” “NO SORRY YOUR NOT ELIGIBLE CLICK” ok well if there is a criteria other than that I fit. My daughter goes to pre school where they don’t have the free lunch yet. But I go to tech school full time for HVAC. I can’t work because I’m all by my self no one to watch stella only while I’m at school. I receive TANF. Also I get SNAP & MEDICADE INSURANCE. THE $300 I GET from tanf don’t even come close to passing my bills not even including my $450. So I call cox because I absolutely need internet for school. And my child watches it. When I set it up I told them that I wanted to apply for the reduced rate internet but was told that the sales couldn’t do it and for me to sign up and that she would change it later. All that got changed was my Bill from 40 to 60.because it wasn’t even good enough to stream a carbon for my daughter.. PLEASE HELP IM SINKING I HAVE UNTIL DEC WHEN I FINISH SCHOOL I CAN THEN START LOOKING FOR WORK. I’M ONE MONTH BEHIND ON MY COX BILL AND I’VE ONLY HAD IT FOR 2.5 MONTHS THANK YOU FOR ANY HELP YOU CAN GIVE US .
    SINCERELY LEE GRIFFIN

    Reply

  243. Kimberley Logan says

    I have social security disability–909 total– if I get food stamps my cash income is cut by 107.00 cash from ssi so then I can’t make the bills … so in my case i can’t afford food stamps !! I was able to stretch to pay the 20 internet only service and it was a big blessing to be in contact with family on line..I do not have a TV or cell phone but can watch youtube on line …and that has been really nice too….I am over 55 and disabled …my income is what it is.

    Reply

  244. Kimberley Logan says

    Dear Cox,

    Are there any low cost internet programs for people with disabilities over 55? I was on a 19.99 promotional the last 6 months, but now it is going up to 35.00 per month and I just can’t afford it. I had to request it be cancelled. my confirmation # is 39538124…Irvine CA.

    Reply

  245. Al says

    They have no one to talk to. and they don’t give the program to people on SNAP”. unfortunately, that is a lie, but maybe one day they will have it for people on nutrition assistance. What a bummer.

    Reply

  248. Patricia Font says

    We would like to enroll our son, who has Down’s Syndrome, to the Connect to Compete, to help get him receive internet service for Free or a low price. I did not see any where that we could fill out an application for this service with COX. Can someone PLEASE help us! Thank you!

    Reply

  249. Sharon Cunningham says

    I will be moving to Westminster village in Pensacola in sept. or oct. and need low cost internet, I am 71yrs. old and receive Snap and Medicaid. Do you have a plan for me?

    Reply

  250. Rukhsana irshad says

    My husband was has cox internet connection but now he disconnected , am I eligible to get the low income internet or I have to wait for 90days .

    Reply

  252. Dulce Mena says

    I didn’t see NJ . I receive TANF, SNAP and lunch program for my son which is special needs. I need internet right now to move somewhere where there is low income, subsidized or Section 8. I’m on a tight budget. Please answer me, i need internet ASAP. THANK YOU

    Reply

  253. katie says

    Why would you list Troutville, Va. as one of your eligible areas , and when I put in my zipcode of 24175 (Troutville, Va.) it tells me that this area is not served by Cox and to contact my local cable co. Just doesn’t make sense!!!

    Reply

  254. Brian Haire says

    Is there a cheap internet program for people who are disabled? Iam currently receiving SSI, any assistance would be most appreciated.

    Reply

  255. Alex says

    I’m eligible for this deal however I have one question. Will the wifi I purchase be protected to where a password is needed to access it? I don’t want people piggy backing off it.

    Reply

  257. Sharon A Moorman says

    I am a single mom getting foodstamp and low income. I was wondering if i can get low interney service

    Reply

  258. Jacque Tolleson says

    doing researc on the connect to compete for low income my confusion lies in wh it is extended to people with ou wi my readings and understanding is that it is extended to people of low income status who are on I personally receive SNAP benefit I have housin and I am also in like liheap through discount program for electric company Cox connect to compete becaus boots you ou if you say no you do not have a child in the lu if you say no you do not have a child in the lunch program so what is it and if we do who do we contact how do we get in where do we begi does anybody have an answe

    Reply

  259. Jacque Tolleson says

    reading and doing research on the con reading and doing research on the connect2compete I’ve just heard of I’ve just heard of it I’ve bee have bee I have been the rest of today on the phone trying to find out if indeed I do qualify without a child or not I do receive benefits through housing snap and my liheap and and getting nowhere fast who is the only provider in our area since t who is the only provider in our area since they own it other than the one they provide for other than the one they provide for the connect2compete does it does not let you throug then it does not let you through above it rather than saidonline for 2-3 days at a time trying to find out how to get i rather than set online for 2-3 days at a time trying to find out how to get in does anybody have an answe

    Reply

  260. Isabel says

    I dont have Internet cause its not in my price range I have 3 children and I only get tran for one and I can’t work cause I have canser and resently my children lost there father but I’m trying to keep this family together and trying very hard to get back on my feet but it would help a hole lot if I can get internet one less thing to worry about thank you.

    Reply

  261. Rudradev Sukhoo says

    I have three kids and my wife to provide for only one working,and I don t have internet service for my kids i can t afford that I am so happy to heard that there internet for low- income family. Thank you so much. Help

    Reply

  262. Mary says

    The mistreatment by Cox to their customers is pretty sad as evinced in these comments. If Nancy Clement can’t get a fair deal or even be heard by a Cox representative then what chance does anyone have? Something needs to be done about the lack of responses from the Internet Providers.

    Reply

  264. Nancy Clement says

    I’m a 65 year old senior, living on Social Security Retirement income, and still waiting for Cox Communications to offer reasonable prices for loyal, low income seniors. My bill has gone from $108. to $135 in 18 months for my bundle phone, internet, and tv. Tv is my only entertainment, internet is required for communications with doctors, family, bill paying, etc., and of course home telephone is necessary. I do have a Safelink cell phone that came with my Medicare/Medicaid insurance. I am a snap recipient. However, I dread having to call cox customer service to try to renegotiate my bill. It is ridiculous that private industry can take advantage of long time senior custiomers! FCC very slow in forcing any resolution to this problem.

    Reply

  266. Nancy Clement says

    I have been a loyal Cox communication customer in Nevada and California since 2011. I worked from home using the internet preferred connection for speed required by employer. I was told I was given promotional deals after 6 or 7 calls in which I receiving conflicting information regarding what I had agreed to! (I have documentation of dates, and names for all contacts!) Finally, the Loyalty Dept. in Arizona, attempted to streamline for me to fit my income. However, when I try to reach the same person now, no one calls me back or returns my emails.
    In Jan 2014 I retired and my income has been cut in half, living on social security retirement only. Cox continues to increase fees on the same service I have always had and I am up to $126. month for my basic phone, preferred internet (needed for bill pay, medical community contacts etc.) and Advanced TV, in order to get a certain 3 or 4 channels, like p.b.s. and history channel, you must get a package with hundreds of channels you do not want, but must pay for. Now in June and July my so called promotional discounts will expire, bill expected to reach $176. per month (same service I paid less than $100 for in 2013) and every email is answered by a different person, one offered $118. another $126. and no one could explain the differences. Also phone calls you are told something different by every one you talk to.
    Why is there nothing for seniors, long time customer rewards? Why are the “connect2compete” low income packages for people who have never been customers? Low income, is low income, regardless of age. The internet is as necessary as a power bill, and the State of NV helps with that when you are qualified. Why does private industry, who has a geographical area locked up, allowed to continue to unfairly treat their customers? They act like they’ve done me a favor all along. They never mentioned I would be expected to pay for the set top box, required to receive TV service. and after 2 yrs. they want to start charging me for that too. Signing a 2 year contract (with huge penalties if you cancel before 2 yrs. are up) is unrealistic for me. I want a month to month contract, as I have parents in California in their mid 80’s, one with Alzheimer’s Disease, and at any time I could be called upon to go to them on a more permanent basis to assist with activities of daily living. Why should I sign 2 years away, it’s blackmail, or you don’t have a way to negotiate lower rates… What a joke, this billion dollar communications organization can’t even get all their employee’s on the same page. I am so disgusted. What more shall I give up, my tv, my internet, my phone, at age 65, after 43 years in the work force, seems like punishment for being poor. My rent just went up as well, however Social Security’s cost of living was 1.7% ($16.00). The State of Nevada therefore reduce my snap benefits by $6.00. So between an anticipated $50 increase in cox bill and $30 increase on monthly apartment rental it comes to about $70. more than my annual income increase amounts to. I dare anyone working for cox to live on $880. per month. It’s true, I have spent the year applying for every possible program I qualify for. I am not a welfare recipient, I am a retiree, alone with no other source of income or support, attempting to get a little back from 43 years of paying taxes in this country! I’ve contact the FCC, to no avail. They refer me back to articles published 4 and 5 years ago, none of which pertain specifically to the issues I’ve raised. Do not write back with apologies, only with reasonable solutions, or do not bother me! nc

    Reply

  267. Christa says

    Our family meets the eligibility requirement for reduced cost school lunch- but my daughters charter school doesn’t not participate in this- or isn’t listed on the application drop down menu. Can I just complete the application with the school we are actually zoned for instead of where she attends, since she’s not actually receiving the assistance?

    Reply

  269. Sarah says

    Contacted essentials and was told not in my area. My neighbor has cox. No one can explain this. Why??? My town is listed yet no one can give me an answer.

    Reply

  271. joe nguyen says

    Hi I live in Hereford TX can u please who does provide Internet service I’m on disability and I have a daughter who gets free lunches but I can’t find anyone in your list that service my area…

    Reply

  272. carl crockett says

    I have two daughters, one is in college and the other is at home. We get food stamp and my daughter gets free lunch. we ordered service at our home but we just found out about this program.

    We were told about his program. please help us. both our daughters need internet.

    Reply

  274. Diana Berne says

    My son and I had been on SNAP since his father walked out on us without notice. When my son attempted to take a semester of college, he had signed up for five credit hours. We had no idea that this was one credit hour less than half-time to qualify to continue receiving benefits and he was also unable to continue classes due to a behavioral disability we lost our SNAP benefits.
    Diana

    Reply

  275. David says

    I am 48, an my wife is 33, I am still waiting to hear back from Soc. Sec. on my filing for disability. My wife, is disabled, an we are on SNAP… yet we do not have kids in our home. Is there any of the low income high speed internet (5Mb speed) programs even set up for those who do not have kids @ all.?? With trying to look through the basic descriptions of eligibility, it is difficult to actually tell if there are or not.

    Thank you,

    David

    Reply

  277. Mary Liebman says

    I’m not sure why some of you a re having difficulty signing up for the program. live in Oklahoma and went on the website connet2compete. I was asked a few simple questions pertaining to my grandchild that I am raising getting free lunch, and was given a ID#. From there I called the cox number associated with the program and gave the rep that number. Two days later they came and installed my service. And it was installed on a Sunday! For anyone in Oklahoma you can register then call 855-825-1466. You should have no problems! Thank You

    Reply

  278. Cheap Internet Administrator says

    We’ve updated the page to exclude SNAP and TANF as qualifying programs. The company’s press release (click here) was confusingly written, which made it sound like you could qualify with those and without a child in school. But what they were apparently trying to say was that SNAP and TANF could be used to prove that your child is in the school lunch program (since they two programs provide eligibility for a student to receive school lunch). Doesn’t make much sense, but that’s how we will interpret it.

    Reply

  279. James says

    I live in Woonsocket Rhode Island. I have called Cox many times & know one seems to know about anything related to qualifying for Low Income Internet related to SNAP. Our child is a home schooled. But we have SNAP & she would qualify for free lunch, if she went to school. Any help or knowledge who to contact would be greatly appreciated.

    Reply

  281. Lyricka Gates says

    Okay so i just now got off the phone with connect2compete..it took me several times of calling and waiting on holdbut when i finally got the supervisor on the phone he simply said to me that the expansion in aug 2014 was simply for families that were having trouble getting the proof that their child was recieving free lunch and that they now have the option of.showing proof in other ways,such as tanf or foodstamps,and that it means you MUST hsve a child in free lunch to be eligible. I know it doesnt make much sense to me either..it doesnt seem to me that he knew what he was talking about although i did try and read him various parts of this page and the link above, i don’t think he was listening to me AT ALL. So if anyone has any new ifo plz email me @ xxyneworleansgurl@gmail.com thanks

    Reply

    • Cheap Internet Administrator says

      Wow. That is discouraging. We will look further into it. Thank you so much for the update.

      Reply

  282. KF says

    The whole thing is poorly ran. You call C2C and cannot speak to a rep, you call Cox and they say you need to be approved through C2C. Hard to do when the only option of approval is free school lunch. I am in the SNAP program, a program listed as one of the excepted, and yet it is not an option when you call. So far, no one has been helpful.

    Reply

    • Cheap Internet Administrator says

      We are trying to tell Coonect2Compete now, but they are not very responsive. A very poorly run organization.

      Reply

    • Cheap Internet Administrator says

      How does the call go? Is there no option to get to a rep? Or is it the hold time? Have you tried pressing the 0 key?

      Reply

  284. Lynn says

    There are no customer service numbers for C2C so im lost on how to sign up for Cox low income internet through SNAP eligibility. I’ve called the number for C2C, i’ve called Cox & talked to a supervisor, & i’ve called the EBT office. So how do i sign up? Or a better question is when is the C2C website or phone number going to update their eligibility rules?

    Reply

  285. sharon walden says

    please i really need to sigh up for cheap internet and computer i receives snap please help cant find website that excepts cox

    Reply

  286. sharon walden says

    im very interested in the internet 9.95 we get snap i have a 17 yr old daughter i need yhthe internet please *** cambridge dr warner robins ga 31093

    Reply

  287. Lynn says

    I have called that number several times now & i never get the option to speak to a representative of C2C. They never ask if i’m qualifying through SNAP either, they just end the call when i say i have no children in the lunch program.

    Reply

  288. Lynn says

    I called Cox and they said i had to qualify through connect2compete website. However, on that website there is no option for qualifying through SNAP eligibility so i’m at a complete loss on how to sign up. Please help

    Reply

    • Cheap Internet Administrator says

      Connect2Compete needs to update their website to reflect Cox’s new eligibility options. Trying calling the phone number on the page (855-222-3252) and talk to a customer service rep. We’d like to hear back from you on what they say.

      Reply

    • Cheap Internet Administrator says

      Connect2Compete/EveryoneOn is very bad at documentation on their site, so we don’t know for sure. Give them a call and if the representative doesn’t understand Cox’s newly publicized expanded eligibility, refer them to this page and please let us know what they say.

      Reply

  290. jamie hubler says

    I have a question I’m trying to get low income family internet but when call number I get a couple if advertisements then it tells me to hang up n when I go to site if I don’t have kid who gets free lunches it won’t let me do anything else when it states can get it if you receive snap to! So how do I sign up

    Reply

  292. john says

    My abusive son took over my cox account an insisted it be put up to high speed so he could watch movies. Now he has gone out of state and left me to pay the bill. Cox is tricky I am an old man, 81, and have only $70 to pay all utilities after rent is paid with out help how do I afford internet? With son gone and a big bill and Cox wanting three month wait, I am stuck also the freedompop.com seems to be a hoax. As is so much of life.

    Reply

    • Cheap Internet Administrator says

      That’s a sad story, but we’re glad you son is gone. Hope he doesn’t come back. See if Internet Essentials or Internet Basics is available in your area — you could switch to either of them. And Freedompop isn’t a hoax, but you have to understand what you are getting and what your usage is like.

      Reply

  294. Jose Echeverry says

    My family and I qualifiy for and receive SNAP and Medicaid. Our daughter is disabled and qualifies for SSI. We are interested in free or very low cost internet services. Please advise what program we can apply for. Our area is Ronkonkoma, New York 11779.

    Reply

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