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Internet Essentials: Another twist on low-cost broadband service for low-income Americans
$50/MONTH DISCOUNT ON ALL INTERNET: For a limited time only, EVERY internet service provider is now offering government-mandated discounts of up to $50 per month towards broadband service plus one-time discounts of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers. Enroll now to get these great benefits.
Comcast, the cable TV giant, is the biggest name in the low-cost internet business with a program called Internet Essentials. If you live in areas of the country served by Comcast and you qualify, you can now get Internet Essentials for just $9.95 per month instead of the $40–60 (after teaser promotions) the company charges for its lowest cost basic plan. As of August 2019, more than four million low-income Americans now are online thanks to the wonderful program.
Consider this important statistic: Only 45% of families earning under $30,000 currently have broadband service in their homes. This puts those parents and their children at a huge disadvantage when it comes to finding and applying for jobs, communicating with doctors, completing homework and other everyday tasks that more affluent families take for granted.
Internet Essentials costs just $9.95 a month and delivers a blazing fast 15 Mbps download speed. Qualifying families will even be able to purchase a computer for only $149.99. There is required. No credit check. No installation fees. No activation fees. And, believe it or not, there are no additional equipment fees, and your internet now comes with a wireless router.
You also get the world famous Norton Security Suite which gives you professional online security. It’s a $160 value, but you get it absolutely free.
And finally, Internet Essentials gives you free parental control features to help protect your kids whether they’re doing their schoolwork or just playing on the internet.
How to qualify for Internet Essentials
Let’s give Comcast some credit here — the company has consistently opened Internet Essentials to more and more low-income Americans.
Eligibility for the program was once restricted to people with at least one child who qualified for the National School Lunch Program, but that restriction is now a thing of the past and millions more are now eligible including:
People with disabilities
Seniors on Medicaid
All low-income adults (defined as 38% above the poverty line in your area)
If math is not your strong suit and you don’t know which side of the 38% you fall on, you can also qualify if you participate in any of these Federal assistance programs:
The National School Lunch Program (free and reduced-price school lunch)
Medicaid
Supplemental Nutrition Assistance Program (SNAP/food stamps)
HUD housing assistance and Section 8
Temporary Assistance for Needy Families (welfare)
Supplemental Security Income (Social Security)
Head Start or Early Head Start
Low Income Home Energy Assistance Program (LIHEAP)
Tribal assistance (including TTANF, FDPIR, etc)
WIC (Women, Infants, and Children)
VA pension (Yea, vets!)
A couple restrictions
Comcast has proven itself to be pretty generous with the Internet Essentials program, but there are three reasons the company might deny service to those who are otherwise eligible:
You cannot have been a Comcast internet subscriber in the last 90 days. If you want to get Internet Essentials, you are going to need to cancel (if you contract allows) your service and call Internet Essentials to sign up after three months.
You cannot have a Comcast bills that is over 12 months past due. However, if you have an overdue bill from just within the last 12 months, Comcast has recently changed the rules and will accept you as an Internet
Essentials customer, provided you agree to the payment plan they work up to pay off the late bills.
You cannot have any unreturned equipment.
Of course, you have to be in an area served by Comcast, but you’ve got a good chance, since Internet Essentials is available in more than 4,000 school districts in 39 states plus the District of Columbia.
The states we show as having Comcast Cable available are: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and the District of Columbia (DC). If you don’t see your state on the list, you should still check with Comcast in case they’ve added service in a state since we wrote this.
Once enrolled, a customer will be able to continue receiving Internet Essentials service at the same low price as long as at least one child in their household continues to qualify for a reduced or free lunch under the National School Lunch Program.
Internet Essentials originated when Comcast acquired NBC. In order to win FCC approval, Comcast agreed to “increase broadband deployment in low income households” for three years. In 2014 they said they would like to run the program “indefinitely.”
Let’s hope they keep to that plan.
If you aren’t able to get Internet Essentials in your area, or if you have trouble qualifying, take a look at our exhaustive list of low-income internet providers to find one that might be able to help you. And keep up with the latest developments on our news and blog page.
This is not an exhaustive list but shows most of the cities and towns where Comcast Internet Essentials is available.
Alabama: Bessemer, Birmingham, Dothan, Florence, Gadsden, Huntsville, Madison, Mobile, Tuscaloosa, Arkansas: Little Rock, North Little Rock, Arizona: Tucson, AZ
Arkansas: Little Rock, North Little Rock
Arizona: Tucson
California: Alameda, Antioch, Berkeley, Carmichael, Chico, Citrus Heights, Clovis, Concord, Costa Mesa, Cupertino, Daly City, Davis, Elk Grove, Fairfield, Folsom, Fremont, Fresno, Hanford, Hayward, Livermore, Lodi, Los Angeles, Madera, Manteca, Merced, Milpitas, Modesto, Mountain View, Napa, Novato, Oakland, Palo Alto, Petaluma, Pittsburgh, Pleasanton, Porterville, Rancho Cordova, Redwood City, Richmond, Roseville, Sacramento, Salinas, San Francisco, San José, San Leandro, San Mateo, San Pablo, San Rafael, San Ramon, Santa Barbara, Santa Clara, Santa Cruz, Santa Maria, Santa Rosa, South San Francisco, Stockton, Sunnyvale, Tracy, Tulare, Turlock, Union City, Vacaville, Vallejo, Visalia, Walnut Creek, Watsonville, Woodland, Yuba City
Colorado: Arvada, Aurora, Boulder, Brighton, Broomfield, Castle Rock, Colorado Springs, Denver, Englewood, Fort Collins, Greeley, Littleton, Longmont, Loveland, Parker, Pueblo
Connecticut: Bristol, Danbury, Hamden, Hartford, Manchester, Meriden, New Britain, New Haven, Waterbury, West Hartford
Delaware: Dover, New Castle, Newark, Wilmington
Florida: Apopka, Boca Raton, Boynton Beach, Bradenton, Brandon, Cape Coral, Clearwater, Clermont, Deland, Delray Beach, Deltona, Fort Lauderdale, Fort Myers, Fort Pierce, Gainesville, Hialeah, Hollywood, Homestead, Jacksonville, Jupiter, Kissimmee, Lake City, Lake Worth, Lakeland, Lehigh Acres, Miami, Miami Beach, Naples, North Port, Ocala, Opa Locka, Orange Park, Orlando, Palm Bay, Palm Beach Gardens, Panama City, Plant City, Pompano Beach, Port Charlotte, Port Saint Lucie, Punta Gorda, Riverview, Saint Augustine, Saint Cloud, Sanford, Sarasota, Stuart, Tallahassee, Tampa, Valrico, Venice, Vero Beach, West Palm Beach, Winter Haven, Winter Park
Illinois: Arlington Heights, Aurora, Berwyn, Bloomington, Bolingbrook, Champaign, Chicago, Chicago Heights, Cicero, Crystal Lake, Decatur, Des Plaines, Elgin, Evanston, Joliet, Naperville, Orland Park, Palatine, Peoria, Plainfield, Rockford, Round Lake, Schaumburg, Skokie, Springfield, Tinley Park, Waukegan, Wheaton
Indiana: Anderson, Bloomington, Carmel, Columbus, Crown Point, Elkhart, Fishers, Fort Wayne, Gary, Greenwood, Hammond, Indianapolis, Kokomo, Lafayette, Muncie, Noblesville, South Bend, Valparaiso, West Lafayette
Kansas: Olathe, Overland Park
Kentucky: Bowling Green, Paducah
Louisiana: Bossier City, Houma, Monroe, Shreveport
Maine: Portland
Massachusetts: Boston, Brockton, Cambridge, Dorchester, Fall River, Framingham, Haverhill, Lawrence, Lowell, Lynn, Malden, Medford, New Bedford, Quincy, Somerville, Springfield, Waltham
Michigan: Ann Arbor, Battle Creek, Canton, Clinton Township, Dearborn, Dearborn Heights, Detroit, East Lansing, Farmington, Flint, Grand Rapids, Holland, Howell, Jackson, Kalamazoo, Lansing, Livonia, Macomb, Muskegon, Pontiac, Rochester, Saint Clair Shores, Southfield, Sterling Heights, Taylor, Troy, Utica, Warren, Waterford, West Bloomfield, Westland, Ypsilanti
Minnesota: Burnsville, Eden Prairie, Minneapolis, Osseo, Saint Paul
Missouri: Independence, Kansas City, Lees Summit
Mississippi:Brandon, Hattiesburg, Jackson, Meridian
New York: Brewster, Carmel, Holmes, Hopewell Junction, Lagrangeville, Mahopac, Patterson, Pauling, Poughquag, Putnam Valley, Somersault, Stormville
New Jersey: Bayonne, Brick, Camden, Cherry Hill, East Orange, Edison, Elizabeth, Jersey City, Lakewood, Newark, Passaic, Plainfield, Toms River, Trenton, Union City, Vineland
New Mexico: Albuquerque, Farmington, Las Cruces, Rio Rancho, Santa Fe
Finally: HUD approves internet access program for low-income seniors-Seniors in all of Comcast's markets can now apply for the company's Internet Essentials program to obtain internet access for $9.95 per month. It's also offering technical training, digital literacy programs, and devices for senior citizens in those communities.
Huge Internet Essentials expansion: $10 per month plan now available to HUD families with no children-If there’s one complaint we hear most often here at CheapInternet.com, it is that none of the low-income Internet plans are available to families without children. Well, Comcast and its Internet Essentials program has taken a big step toward solving that problem. Comcast and the U.S. Department of Housing and Urban Development (otherwise known as […]
Comcast testing Internet Essentials program for low-income community college students in Colorado and Illinois-Until now, the Internet Essentials program has targeted low-income families with at least one student who qualifies for the National School Lunch Program. What’s always baffled us if that students’ eligibility was cut off the day they graduated from high school — just in time to cut them off from affordable internet as they go […]
i took over my father’s account after he passed, as i needed internet to handle the estate from his house.
I have now decided to move into the house and have not had comcast in my name. I qualify for the internet essentials but they are saying that I have been a customer and have to cancel and wait 3 months. Sounds like a load of it! Should I fight or just go back to books and jigsaws for 3 months?
Sounds to us like you should qualify under the circumstances. If the current account is in your father’s name and you can prove he passed away (for example, with a death certificate), seems fair to us. Call in again and ask to speak to a supervisor.
At this point in my life, I never thought I would have to have assistance. Even though I have a very minimal income from the Company I was forced to retire from, I have Lupus and I very rarely missed work, NO one at Comcast said that I might be able to qualify for a reduced rate from them. I also get a reduced amount of Social Security as I had to retire at the age of 62. I tried to get SSI, but was told and refused by SS and an attorney that Lupus was just a reason not to work. I was told by said attorney that I was lazy and go get a “REAL” job. I have worked since I was 15 and my last company for total of 23 years.
My HOA had always provided our Internet coverage and when they could not reach an agreement on terms, we had to find our own coverage. I waited almost another year before I got the VERY high priced TV and Internet coverage from Comcast. Since our houses were already wired for Comcast, I thought this would be a good idea and less cost. I must say I am very new to this “asking for help,” situation in my life. Thank you for the number to call and I will be doing so later on today.
Sorry to hear about your health problems, Wendellyn. We have a couple friends with lupus and it can be a terrible disease.
Unfortunately, once you have signed up with Comcast for a regular-priced plan, they will require you to go without internet for 90 days before you can enroll in their low-cost plan. Yes, it’s a crazy rule, but one that all the low-income service providers have.
You also might check out all the plans in your state (link below) to see if any of them are available in your area. If so, you might be able to switch over to one of them immediately. Here’s that link:
I m unemployed because of covid 19 the internet will provide the tools necessary for me to find employment before my benifits run out…..thanks Comcast your heaven senot during this pandemic
What kind of offer is Comcast offering that one must be disconnected if they are current customers and wait 3 months to be reconnected in order to be eligible? This is a evil way of being sure you will not be eligible (or go completely without ANY internet for 3 months) for many families who circumstances have changed in the past year or two.
The article said that “People with disabilities, Seniors on Medicaid, All low-income adults (defined as 38% above the poverty line in your area)” qualify for the plan.
I am a disabled (with muscular dystrophy), (not on Medicaid) low-income Senior (less than 38% level), and was told that I do not qualify for the plan.
Is the article inaccurate on those points?
Hmmmm. Interesting question, Motor. Comcast has widely advertised these eligibility rules for a long time, but now they do not show up on its website. We will investigate and report back.
Here is a list of ways you can be eligible (taken directly from the Internet Essentials website):
If a document has to be submitted for your application, please provide one (1) document from the list below:
MEDICAID: card or most recent eligibility letter for any member of your household.
Public housing assistance documentation such as your lease, housing assistance payment (HAP) contract, or eligibility documentation from HUD.
SNAP: letter indicating you are approved for Supplemental Nutrition Assistance Program benefits.
TANF: eligibility letter for Temporary Assistance for Needy Families.
SSI: eligibility letter for Supplemental Security Income.
NSLP/Head Start: copy of a letter indicating current participation in the National School Lunch Program or Head Start, with your child’s name, the school name, and the address of where you are requesting service.
LIHEAP: letter confirming your eligibility for Low Income Home Energy Assistance Program.
WIC: eligibility letter for the Women, Infants, and Children program.
FEDERAL PELL GRANT: (Colorado and Illinois only) documentation from your community college’s financial aid office.
VA PENSION: veterans pension eligibility determination letter from the Veterans Administration.
Tribal assistance eligibility letter, including TTANF, FDPIR, etc.
I am interested in the Internet Essentials plan. I am currently a recipient of Medicaid and 59 years of age. I was just furlowed from my job due to Convid-19 and need to apply for unemployment as this is a very unpredictable time in life. I have not had internet service with any company for over 2 years had to let go of it as I couldn’t afford it. I have a computer.
We are not a service provider, Anna. This is an independent informational website. You’ll need to contact Internet Essentials using the contact info we provide in the article.
I am interested in the Internet Essentials plan. I am currently a recipient of Medicaid and 59 years of age. I was just furlowed from my job due to Convid-19 and need to apply for unemployment as this is a very unpredictable time in life. I have not had internet service with any company for over 2 years had to let go of it as I couldn’t afford it.
Are you sure Internet Essentials is the correct plan for you, Anna? Before you decide, check out all the low-income plans to find the one that fits your needs best:
My grandson dose not live by with me but I keep him about all the time I’m disabled my self can I get this so my grandson can do school work cause school is closed for the rest of the year this is where I live.
You may qualify for yourself, but you cannot get the account in a minor’s name. Contact the company’s customer service team using the contact info we provide.
Hola yo llené la aplicación pero cuando puse mi dirección decía qué no está correcta si es mi dirección qué escribí necesito el internet para las tareas de la escuela
I had applied twice for Comcast essentials. Was placed on an over-affordable plan against my wishes by Xfinity employee after he requested I provide my mothers death certificate. As the plan became un-affordable and fell delinquent I reapplied for Essentials and was denied. After a few weeks we were facing eviction and homelessness. I am a Veteran on a partial disability with my disabled adult son and his 5 year old with whom he shares custody.
I was contacted by city services after my PG&E and Utilities were placed on a low-income status and was offered to have my Xfinity account restored at a lower rate and then eventually pay off the balance of the account to which I agreed. I was provided this install information – Your Installation Information Order Number:100149446690**** Installation Appointment: Tuesday, February 04, 1:00 pm – 3:00 pm Service Address: ********************* Questions about your installation? | Prepare for installation Here is a summary of your order Monthly Charges
Your Xfinity Plan
Performance Select Xfinity Flex Internet Performance Select | Download speeds up to 100 Mbps; Upload speeds up to 5 Mbps $34.99 / mo The offer is subject to the terms of your 12-month term agreement.
$110 Early Termination Fee applies.
Minimum Term Agreement Included Performance Select Internet Included Flex Streaming TV Box Rental Included Equipment & Services
Internet/Voice Equipment Rental $14.00 / mo Taxes, Surcharges & Fees
Estimated Taxes, and Government & Other Fees $0.55 / mo One-Time Charges
Payment Plans
Professional Installation $89.99 $15.00 per month for 6 months
and was asked to return any and all equipment the servgice technician didnt reecycle or reuse which I did the following morning.
After only 4 days of the account being reactivated Collections Agent Allyssa from Xfinity spoke harshly to me demeaned me, turned off the account while I was in the middle of checking and responding to my emails. She demanded $1000.00 stating that I never returned the equipment which I had, and attempted to provide the Tracking number and receipt information form the returned items. She was rude, abrasive and made false accusations for which I have suffered and feel violated by Xfinity as of now because immediatley after YOUR Organization reinstated the account with only just under $400.00 outstanding which I had discussed with a representative about getting that caught up as soon as HUD-VASH and Veterans Resources assisted me to get situated and back on our feet. A bill arrived shortly afterward for $1723. again claiming that i was at fault, cutoff my contract early (which was done on YOUR part) and that I maintained your equipment and had not turned it in which it was and I still possess the 3 receipts and confirmations.
As of today I still receive multiple daily emails advising me how to best utilize the Flex plan for which YOU had installed and also phone calls from your collections.
I have suffered some physical, emotional and mental crisis this last year and am unable to work at present and have a terminal illness that has limited my abilities and limited our income greatly. I have spoken to the BBB and other agencies about how to best resolve this issue as I do qualify for the Essentials plan which we were denied and I will pursue legal action to protect myself the onslaught of accusations and lies about the equipment and how we were misled and mistreated by your staff in regards to the program plan you suggested and then immediately turned off and took away from us and then began amassing fees and charges that were clearly in your error.
Please examine how to proceed forward and provide us the service and assistance that YOUR Customer Service and Essentials Program agents are capable of and withhold from the assault, insults and accusations from the Collections department.Please call me at 714-718-**** to resolve this and establish (re-establish) the Comcast Essentials…
That’s a bad story, Don, but PLEASE understands that this website is NOT affiliated with Internet Essentials nor with any other low-income service provider. This is an independent informational website. In other words, we have nothing to do with your service nor the problems with your service. Best of luck getting those issues solved.
Here’s what we’d suggest, Kat: Contact Internet Essentials customer service team and they can help you figure out if you’re eligible. It’s impossible for us to go into a lengthy discussion of eligibility rules here in the comments section.
It’s not “our” service, John. This is an independent informational website, NOT a low-income internet service provider. Contact the company directly using the contact info we provide above.
It’s either available in your area or it’s not, Hoagy. There’s no way to request it if the company doesn’t already offer cable in your area. Check out the list of states/cities at the bottom of the article above to see if it’s available in your area.
Is this considered “lifeline? Im trying to get the free phone/ minutes but cant because those programs say im ALREADY on lifeline thru Comcast paying $ 10.00 a month, I told them NO, Its just a program to help the elderly [ me ] a senior citizen special,, any ideas on that???
That is such a load of bull. Is Comcast pretending to offer this while actually not offering it in ost areas? I am in Portland, Oregon. You list Oregon on this page, but below where you list the cities, none are listed for Oregon!
Because I am moving within Portland to a different ZIP code, I attempted to apply twice. Apparently, comcast makes it LOOK as if they offer internetessentials, while telling people in a large metropolitan area, “It looks like you do not meet the eligibility criteria for Internet Essentials. ” OR “It looks like you are in an area not served” OR “It looks like you have already applies”.
That is underhanded of Comcast. Is it just barely on this side of the law?
Thanks, VJ. You have discovered an inconsistency in our list. We do, in fact, list Oregon up near the top of the page, but then we list no cities in the section of the page where they should be. We will look into this discrepancy and get back to you.
So u need a cable internet ready home to use the self install kit correct?? So what im asking is if my home has no xfinity cable hook up i would not be able to use this would i?
LOL all I wanted to know is what State/city/county for Internet Essentials. The web site does not off should have drop down box with state and city or county it would be perfect. Apply first only to see if your state offers this or unless they just want you information before saying (I think so)
This site is booked marked Thank you very much for the great information and in details where you not help but to understand.
The Comcast Internet Essentials website does not have a look up feature to determine if you are in their service area. You need to complete the online application and enter your street address. It will then respond if you are located in their service area or not.
If you are concerned about revealing your residence and name before you can determine if you are located in their service area, I can understand that. You are concerned about identity theft. But be aware, that names and addresses can easily be found online anyway. If you are paranoid about getting exposed, I would suggest never to go online at all.
I current have PCs for People wireless internet service at $135 per year. This offer would be cheaper than the Sprint service (which appears to max out at about 20 MB/second speed from my area). I know a Comcast branch office just down the road from my home. I wonder how this service will be installed? Same like running some kind of underground cable into the home that connects to a router device? If they have to dig and cut through parts of the house, that may not be a good thing. I will try to find out what exactly the installation service is involved with this company.
Hello
Thanks for the clarification. I looked over the Comcast site concerning wifi service and they use a router device to connect to their over the air signal. I have seen the Comcast Xfinity SSID listed on wireless network connection list box on the task bar of the browser. The connection is listed as unsecured(no security type listed). However, I could not connect to it and it sends me to a login screen for Xfinity Comcast portal to sign in after I try to go to any website.
I am looking for internet service for my two school aged kids. I am on a very low fixed income. we receive food stamps and badger care , but there aren’t any internet providers cheap enough. please help. It also states that the town that I live in is not eligible these services. Antigo WI is a smaller town with a lot of low income families that could benefit for this program.
There are other programs available and you should check them out to see if one of the others can provide you with cheap internet service, Melissa. Here’s where you can find them all:
Im on disability a fixed income.am looking for internet service thats affordable..im on housing an receive food stamps.but not much.can u please get back with me.Thank u
There are a number of plans available depending on where you live, Patricia. Here’s where you can find them and check the geographic availability and the eligibility requirements:
Every time i try to sign up for this they give me the runaround. My child is a pittsburgh public schools student. I reside in public housing and do not owe Comcast. Why am i having this problem?
Since we are not affiliated with Internet Essentials (nor any other cheap internet plan), there is no way for us to analyze what your problem is, Catrassa.
Comcast/X-finity Do you have low-cost internet for homeless college students available. Something similar to Wi-Fi on the go or hot-spot box? It would be a great help to students who don’t have a home to be able to have internet to plug into on the go. It would also help to offer something for the disadvantage youth who do not have internet and wish to attend college via internet classes. Just an Idea.
We’ve never been asked that question and we are not ashamed to admit that we know absolutely nothing about non-HUD subsidies. You’ll need to ask your question directly to the Internet Essentials customer service team, Katie.
I wanna sign up but i still have equipment n i have a balance so i s my balance $600 or will it be lowered after i return equipment then will i qualify for the program o would love to start some type of arrangements to pay the bill off can i still get approved
We’re not your service provider, Sandeka, so there is no way for us to know the details of your bill and what you owe. You need to speak to your service provider’s customer service team to get your questions answered.
It says for Internet essentials ” Comcast ” that you cannot have had service for the last the months. You would have to cancel and wait thee months. with no balance owing.
You are 100% correct, Jefferey. But one option to consider is switching to one of the other low-income internet plans immediately if they are available in Sandeka’s area.
Internet Essential lied about talking to me about a back bill that I owed years ago. Noone ever told me that. Now here I sit without cable that was cut off today without any warning. I’m pissed!!! As far as Im concerned they can come take the internet box back!!!
Our article clearly states that owing back payments to Comcast will disqualify you from the program. Perhaps you didn’t read it before you enrolled. Your next move is probably to see if any of the other low-income internet plans are available where you live. You can review them all to find the one that fits your needs best at this link:
Go to a library and use the internet there. I am sickened my bill is 10x this amount to pay for others hand me out. I only make $30k yr and work my butt off and others dont work and get more free stuff. Stop being controlled by the democrat slave master.
It’s all how you look at life, isn’t it? I explained to my Mother now that she is a senior citizen on very low income after paying taxes her whole life, and having a father, brothers, husband, and son who all did their duty to their country and served in every branch of the military, it’s more than ok for her to get her internet for $9.95 when I have to pay $60.00 for my college aged son to complete his school work. It’s more than OK. When life throws you a tough moment, I hope you’re not kicking people who are trying to help you. If you never need help or feel a need to help others, you’re doing something wrong. That’s the whole point of being here in the first place.
Hey I have move: my old address is ** ****** *** South Bay Florida on 12/28/2019 can turn my internet off? Can you send my bill to **** ******* **** Memphis Tennessee 38128
You need to check out ALL the low-income internet plans that are available, Britney. You may find one that fits your needs better than all the others. Here’s where you can find that info:
I am on a low income my income from SSN is 1240.00 per month. I do have a computer but! i can,t pay anymore 10.00per month for a internet service.Could you you help me get a internet service for 10.00 or 15.00 per month.I can,t pay anymore then that. And as you know most internet service co,. are40.00 to50.00 prr month. thank you,Ms Peggy Palacios.
We cannot possibly comprehend what life must have been like during and after those horrible fires. Our hearts go out to you. That being said, it’s very, very difficult for rural residents to get internet service under the best of circumstances. We wish we had some brilliant words of wisdom that would help you, but we do not. Best of luck, Theresa.
lsenn1o1@gmail.com live in Brundidge Alabama a senior aind need help with internet ihave to have a hearing impaired phone need wifi for my phone iget alittle over 15,ooo a year.
I need low-cost internet in Oklahoma City. I am almost 72, low-income limited to Social Security. I have no auto transportation, no driver’s license; I attempt to do volunteer activity which meets my health requirements. I started a free bicycle non-profit from my garage before I had to vacate my residence.
Well I just spent the last two hours navigating these web sites. It’s a wild goose chase that has ended with the realization that I don’t qualify for low cost internet because I don’t have a child at home who qualifies for the school lunch program and I’m not 65 years old. I am 57, unemployed, and my U/I benefits ran out a month ago. My internet bill is $75.00 per month which I can’t pay with 0 income, but how am I supposed to find a job without it?
Did you check out PCs for People, Michelle? Eligibility is income-based and the program allows a much higher income level than you might expect. Check it (and all the other low-income programs currently available) at this link:
Internet Essentials is 15Mbps, enough to do one bandwidth intensive thing at a time and several non intensive things at a time. So if you wanted to stream a movie in HD on a large screen tv you could, but couldn’t do anything else. But if you wanted to do your homework or work on a project online and your roommate wanted to stream video on phone then you could.
We would suggest that you check each of them out carefully to determine which one fits your needs best. Then enroll using the contact info we provide in each company’s listing.
Is Essentials available for low income. student attending college . and does receieve foodstamps. Im 48 going to college. I receive the Snap benefits . i dnt live in housing im not on any school lunch program and im not a senior citizen. So what program u have to offer for me for internet. For my studies.
You cannot apply here, Ikhlas, because this website is not operated by an low-income internet service provider. This is an independent informational website. You need to enroll directly with the service provider using the contact info we provide in the article.
We’re not sure where you got your information, Blah, but it’s incorrect. Internet Essentials is by far the largest of the low-income internet plans. Comcast has done a great job promoting it and it now serves millions of low-income Americans.
The problem may be the terminology you’re using. Internet Essentials is NOT a government assistance program. It is 100% sponsored by Comcast.
Thank you FCC for requiring Comcast to make cheap internet available as a condition for buying NBC. Thank you Comcast for extending your program beyond three years. We advance as a culture from the largess of big corporations. The poor are not as likely to suffer a decline in the quality of life and cause any further difficulties when they are given amenities at no great expense to big business. Abe Lincoln read law books by fireplace light. Comcast may be providing the same incentive by making internet available to the poor.
I am 63 with only unemployment benefits as income. When it runs out my income will be zero. Need internet to find work. Is there any cheap plan for me in California zip code 95242?I have a desktop computer already .
I previously called Internetessentials and was told that the cost of my internet would be reduced as I am considered a low-income senior citizen. However when I checked my Comcast website I found I was being billed @ my previous rate of $63. including tax. My account # is 8535 1141 6005 4538.
We think the customer service agent was incorrect. You cannot move directly from a full-price Comcast plan to the low-income Internet Essentials internet plan. You must have a break of 90 days in which you do not subscribe to IE. Yeah, that’s horribly inconvenient, but those are the rules.
The good news is that there may be other internet plans available during that gap or even from now on. Click through all the low-income service providers at this link to see which one fits your needs best:
I really am in need of affordable of Internet. I’m a senior Widow on social security. Please help. I like in Knoxville Tennessee. Please let me know if I’m eligible for low-income internet services. Thank you very much.
That’s impossible for us to answer, Starla, because we don’t know how much you make nor exactly where you live. But you can easily contact Internet Essentials (the contact info is in the article above) to ask if you qualify and if it’s available in your area.
If not, there are lots of other options for you to check out at this link:
Does this offer also apply to seniors with low income and are in HUD approved apartments. I see it is offered in my city and state but the information did not mention senior citizens.
I love. HUD approved apartment in Huntsville Alabama. 35801. U have no income and have just signed up for my disability wondering if I am approved for free internet and phone.
Have you checked to see in which states and cities Internet Essientials is available? Check this body of the article above. You should also check out all the other low-income internet plans to see if one of them fits your needs better than the others. Here’s where you can check them all out:
How ca I make my monthly payment online. I have not gotten my bill for February 2018. I just the ineyerne in February and I need to know when and to make payment
This is an independent informational website, Bashiru, NOT your service provider. You’ll need to contact its customer service team or visit its website to get your question answered.
I would like to apply because there is no internet in my area. I went to a meeting in my child schoo and they told me to apply because my 2 children need to do homework sometimes in the computer.
We assume you live in a rural area because you say that there is no internet in your area, Yane. But we would recommend that you check out every low-income internet service provider at this link. It may turn out that one or more of them are available in your area:
I have a myself, my son, my husband and my daughter who is a full-time student. My family all qualified for Medicaid. My husband had surgery and ran into complications. During that time because he missed over 90 days his job was terminated. Because of health and age, he can’t find a job.
The plans discussed on this website include only internet access, Carman. However, if you visit our other site, FreeGovernmentCellPhones.net, you can find out all about plans that offer cell phone, texting and limited internet service. There are NO plans that offer television.
There are a number of low-income internet plans available, Kathy. They each have different eligibility requirements. You should check them all out, but PCs for People is definitely one you should take a look at, because it sounds as if you would qualify for it:
The reason why i’m asking, is because my ex husband who is a cabinet maker (his own business) has recently gotten xfinity internet… i’m wondering how he qualified for this program if he has no kids that live with him, they live with me… so if I apply for this program, since I have a child that receives free lunches, will I get approved even tho he’s claiming to have our child ? Can we use the same child for this program but two different addresses ? Or ? How does this work??
Congratulations, Kathy. You have just asked a question we’ve never before received. It seems logical that both households should qualify, but we are not 100% sure. Contact customer service and ask them that question. The worst they can say is “No, only one household is eligible.” If that’s the case, you can then determine if you qualify for one of the other plans, such as PCs for People.
Hello just got off the phone with some gentleman named Earl saying after 3 years essentials does not apply WOW all I was trying to do was exchange my computer that is not right feel free to call or email me.
We need a bit of clarification, Sophie. Are you saying that your Internet Essentials contract was cancelled because three years is the limit? Or did we misinterpret your comment?
There are a number of low-income internet plans available, Cheynay. You should check them all out to find the one that fits your needs best before choosing a service provider. Here’s where you can check them all out:
Each low-income internet plan has different eligibility requirements, Linda. Check them all out at the following link to determine which plan fits your needs best (off the top of our heads, we’re going to guess that it’s PCs for People):
This is a load of hot air. Comcast holds seniors hostage to the contract and then 90 days without service. They demand their pound of flesh. This smarmy load you are dishing up is just plain bait and switch to those of us being held hostage by the comcast thieves.
I am dropping them like a hot potato. I will just have no phone, no internet or tv. But that means squat to you and comcast. There is no silver lining and your dumb statements mean zip.
I see special rates for students (in school), low income families (w/children), seniors (62-I think)…..
so do you have anything inexpensive for the in between people like me who are widowed, 59 years young, who needs internet for home; however, preferable not slow like I’m getting!
Not a big gamer, but need to keep up with the Jones’!!! Whoever the heck they are..lol
Thanks… {;0)-
You need to contact Internet Essentials using the contact info provided in the article, odrick. This is an independent informational website, not an internet service provider.
You should check out ALL the low-income plans available, Thomas, before you decide on a service provider. Here’s where you can get more info on all those plans:
I wish it had more to it & keep the price, I appreciate how use called to make sure everything was OK and to see if service was turned on. You guys are really fast on connecting your service with no issue. Thank you!
This website is not affiliated with Internet Essentials, Patrick. It is an independent informational website. You need to contact Internet Essentials by using the contact info you’ll find in the article above.
We are not an Internet service provider, Lisa. This is an independent informational website. You need to contact your chosen low-income internet service provider directly using the contact info we provide in each company’s listing.
However, are you sure that Internet Essentials is the right plan for you? We would recommend checking out ALL the plans before you decide on one. Here’s where you can see all the plans:
There are no programs aimed specifically at seniors on Social Security, Thomas, but there are a number of low-income plans you should check out. One more more of them may offer just what you need:
My social worker AND my CONNECTIONS counselor/worker at Mental Health Partners said I qualify for Internet Essentials. I am 56, disabled and on SSI and receive SNAP {food stamps} and Medicaid. I have been told I do no qualify by two of your operators, both of whom I barely understood!t, but my friend, who is as old as me, and on SSi, owns her own trailer, lives in Longmont, Co as I do, has Medicaid….SHE HAS INTERNET ESSENTIALS. WHY DO I NOT QUALIFY??
Go back and read the above article a little more closely, Deborah, and you can answer your own question. It says:
How to qualify for Internet Essentials
To qualify for Internet Essentials and get a low-cost computer and high-speed internet access for just $9.95 per month, a family must have at least one child eligible to receive a reduced or free school lunch through the National School Lunch Program (NSLP) (recently broadened to include students in private schools, parochial schools and homeschooled students). Schools designated at “Provision 2” automatically qualify all students.
Wrong! Internet Essentials is available to low income people on Medicaid, HUD housing and more. You need to comprehend before you tell people wrong information.
Are you sure that Internet Essentials is the best program for you, Kelley? Do yourself a favor and check out all the low-income internet plans very carefully before you enroll in one of them. Here’s where you can find info on all of them:
Hello my name is Lashona Lacy @ a friend of mine was telling me about a program where I can get a free computer in my apartment for low income ppl like me. I have one 1 child @ I don’t make a lot of money at all. I am n need of an computer for my child he is autistic @ it will help me to get teaching aids to better assist him at home. Please help me n this matter…. GOD BLESS YOU ALL .. SINCERELY URS LASHONA LACY… CONTACT ME AT 662 374 ****
I live in Boise idaho, I have food stamps and still cannot find a good price on internet. I can’t even afford TV let a lone Internet. Is there a deal for me?
I live in RI. In am disabled with a 9 year old. We are barely making it. I do not receive any child support from parents, they are both on SSI. I am only 59 soon to be 60 and will have to pay for medicare etc. I still have a mortgage. I live on 1797 a month and that is without medical payments soon…it will be two years in feb. I get 16 dollars in food stamps for my grandsonn and my mortgage is 800 a month. I still owe 72,000. I have internet in RI…it is awful, the price is almost 170 a month, that is internet and cable TV for my grandson. we have no extras. I have read about people who are disabled and on a fixed income who qualify for some assistance, different carrier, but not sure here in RI that is possible. if you do know, please help.
Here’s where you can find a complete list of all the low-income internet service providers, Karen. Check them all out carefully to see if you are eligible and if they are available in your area, because there are options to Internet Essentials:
My daughter started high school and everything is online and after my divorce 2 years ago I don’t havetelevision, let alone internet but I need to figure out how to get it for her so she doesn’t fall behind cuz absolutely everything seems to be being done online now.
Thank you
There are a number of low-income internet plans available, Deanna. Check them all out at this link to find out which ones your parents are eligible for and which ones are available where they live:
Hi my name, is, Audra and I live in, Jackson Michigan at Granada apartments. I, was, wondering about The internet cheap for low, income people
I’m not sure, which one would, I use because the apartment doesn’t have Comcast they have, a, blossum broadband. Can you please tell me, what the low income internet would be for Granada, apartments. Please, and thank you
We are unable to track availability down to the local level that way, Audra. All you can do is check with each of the companies listed at the following link to find out if any of them offer service in your area:
No way for us to troubleshoot your home internet service, Gurmeet. There could be a thousand reasons your home internet isn’t working. Contact your service provider’s customer service or tech suppor team.
You may qualify for a number of different programs, Dort. Here’s where you can find all the low-income programs, where they are available, and how to qualify.
I want to thank Internet essential ‘s for making it possible for my children to be able to access the internet my 3 kids are in high school and I am a sigLe mother raising my kids with no help at all..you have made a huge impact on my life…
I cannot find internet service for low income where i live. AT&T provides every house around me and for some reason my house isnt equipped makes no sense. they said i cant even get a phone thru them yet my neighbors 100 ft away have wireless and the other neighbors too, and i cant afford dish or hughes satellite either, can you please help me ? I live in FOREST RANCH CA,95942
That’s very odd, Athena. Here’s where you can find a complete list of low-income internet service providers. Hopefully, one of them will be able to help you out:
I’m 66 this month, been on SSI for the last 7 yrs. I have RA arthritis was diagnosed with worst than severe RA. I haven’t been on my meds.for around 2 yrs. It cost $4,700.00 a month for my 2 shots plus a couple every prescription meds. Then I have 4 over the counter too. I had to quite working in 2012 because I couldn’t pay my deductible so I couldn’t keep working, then I couldn’t afford the cobra to so my comment husband put me on his job insurance coverage but then he was fired 11/2 yrs later. He has a bad habit of drinking & running around with other woman that likes to to do it too. So I but in for disability which came in 5 months late. So then I had to wait 2 yrs to get Medicare & another 2 yrs to be considered very low income, 135% below. So I was in progress of trying to find a insurance company to cover part D, prescription & have my $4,700.00 a month for my 2 shots at a discount that I could afford to buy pay out of $1,100. income. Well that wasn’t possible. So in a yr I finally was able for Medical & extra help on prescriptions. Then I broke my little born in my lower left leg right above my ankle. That took 3 months to get back on my feet & now it’s to get my information out, test for TB, blood work. So I have to be on the websites of M&M to keep paper work filled out. So all I can afford is my Internet on my phone which is only 5″. I have tried to afford Internet to be able to us my laptop but haven’t. So then I hear about this program, so please help me. I have worked 50 yrs doing payrolls for 2 Citrus Companies. I sure would appreciate it to be able to see what I’m doing. I also got to have a cataract taken off & update my presentation glasses. Thanks if you’ll can really help me. I didn’t plan all those yrs to end up like this. Patricia Selph, nickname Patsy
Hi Patricia I completely understand how you feel for I’m disabled as well however much younger I know it’s a struggle to even live off of the low income Social Security and I do hope with the new programs available that this will be able to help you a little bit financially
first I would need to figure out where you live to find out the cable provider for you
Amazon is now offering Amazon Prime for low-income at a discounted price which includes their movies the TV that music as well as the Kindle library which is full of millions of books as well as groceries and Amazon Prime shipping and much more goodies I personally watch Amazon Prime and I do enjoy it thoroughly I just discovered that I have much more wide variety in my plan then what I even use currently
There also is a low income program that allows you to get a desktop or a laptop for about 150 that also goes through Amazon Prime which is connected with Google and then there is another company as well I just read all this information currently to find out my financial situation of what’s available to me
And also don’t forget that you may be eligible to receive a free government phone cell phone.
I hope at the information that I shared with you is very helpful and most of all I hope financially that it helps just a bit cuz I know the $20 or $40 can make a huge difference within the month I understand pain wise prescription wise Financial wise how you film please take care
May I have a phone number for someone to contact you about internet essentials in Pittsburgh PA? I do information and referral for TRPIL and interested in this info.
How Or Can You Requalify For Connect To Compete Of youR 2 Years Is up In August and I need to make.sure that I have something for my kids. Any help.would be appericated. I just need to know process. Also would like to find out about the low.income computers for sale. Please let me know asap.
Connect2Compete is now part of EveryoneOn.org, Tami. Go to that website and you can find all the information you need by putting your zip code in the box and clicking on the “Find Offers” button.
Amazon also has low income computers that are 150 also some companies just recertify your eligibility I would call customer service to reinsure that you’re reinstated for the following year depending on your cable company but also know with Amazon you can get Amazon Prime cable for only 1499 I believe so check into that for your kids and yourself
Most of these big Corporations don’t care about senior citizens they have to get their internet together with their cable TV or satellite package. All of the promises about low cost internet for seniors or low income households are just a bunch of talk.
That’s not true, Jack. You happened to leave your message on the Internet Essentials page. This company is already serving millions of low-income Americans.
My daughter is in SCC online public school. We need Internet for her and me. I have someone that has put it in for her put they keep complain. I’m disable and get food stamps. Can you help?
We’re not Internet Essentials, Barbara. We’re an independent informational website. There are a number of low-income internet plans available. You can find them all listed at the link below. And some of them do not require food stamps or any particular income level. Check them all out to find the one that works best for you:
1 Day left – PCs For People 10% off on it’s entire site – Deals run till 5/13/2017 at 11:59PM Central time.
New and existing PCs For People clients can purchase or renew internet subscriptions plans. Purchase Computers, Accessories, everything at 10% off Using the Coupon code – digitalinclusion10
Instead of placing strict limits on who’s eligible, PCs For People has broadened its eligibility requirements to make low-cost computers and high-speed Internet available to far more low-income Americans.
For example, Internet Essentials is available only to families with at least one student who qualifies for the National School Lunch Program, but PCs For People is available to anyone below the 200% of federal poverty guidelines or anyone currently enrolled in a approved government assistance programs. https://www.cheapinternet.com/low-income-internet/pcs-for-people/
See their Homepage Link in the above Link for more info.
This Internet setup runs on the Sprint National Network and is mobile in nature, which means you can use it at Home or on the Road, in your Cities Parks, a Neighbors Home, ect…
It is closely related like that of cell phones method used in a Towers reception in your neighborhoods to a device able to pull in that signal, except it’s for a data only signal, no calls function here. No hardwire connection is needed at all like in cable companies cable box and modems setups. One hardwired USB connection is possible and after that all the rest of Ten connections my use Wi-Fi to get the Sprint Internet Signal to them.
New Internet Customers can purchase a 4G LTE modem ($74.95) and a prepaid Internet subscription plan. Subscriptions start at $10 per month and can be purchased in 3 month, 6 month and 12 month increments.
3 month prepaid Internet subscription and a 4G LTE modem ($74.95) = $114.95 / then take 10% off with coupon code digitalinclusion10
6 month prepaid Internet subscription and a 4G LTE modem ($74.95) = $149.95 / then take 10% off with coupon code digitalinclusion10
12 month prepaid Internet subscription and a 4G LTE modem ($74.95) = $194.95 / then take 10% off with coupon code digitalinclusion10
*You must provide proof of eligibility and have it ready to upload at checkout. . .
*All specials are while supplies last and only valid for purchases through 5/13/2017 at 11:59PM Central time.
*You must provide new proof of eligibility once per year. Each account has a maximum of 15 months prepaid internet subscription possible. . .
Computers, Internet Subscription plans, Accessories, everything at 10% off using the coupon code – digitalinclusion10
Do You Want To Support a Company that has Done This?
[Comcast Paid Civil Rights Groups To Support Killing Broadband Privacy Rules]
For years, one of the greasier lobbying and PR tactics by the telecom industry has been the use of minority groups to parrot awful policy positions. Historically, such groups are happy to take financing from a company like Comcast, in exchange for repeating whatever talking point memos are thrust in their general direction, even if the policy being supported may dramatically hurt their constituents. This strategy has played a starring role in supporting anti-consumer mega-mergers, killing attempts to make the cable box market being more competitive, and efforts to eliminate net neutrality.
The goal is to provide an artificial wave of “support” for bad policies, used to then justify bad policy votes. And despite this being something the press has highlighted for the better part of several decades, the practice continues to work wonders. Heck, pretending to serve minority communities while effectively undermining them with bad internet policy is part of the reason Comcast now calls top lobbyist David Cohen the company’s Chief Diversity Officer – something the folks at Comcast hate when it’s out, by the way.
It’s noted how Congress voted to kill relatively modest, but necessary FCC privacy protections. You’d be hard pressed to find a single, financially-objective group or person that supports such a move. Even Donald Trump’s most obnoxious supporters were relatively disgusted by the vote. Yet this notes that groups like the League of United Latin American Citizens and the OCA (Asian Pacific American Advocates) breathlessly urged the FCC to kill the privacy rules, arguing that snoopvertising and data collection would be a great boon to low income families was told to the FCC that “many consumers, especially households with limited incomes, appreciate receiving relevant advertising that is keyed to their interests and provides them with discounts on the products and services they use.”
Of course, folks like Senator Ted Cruz then used this entirely-farmed support to insist there were “strenuous objections from throughout the internet community” at the creation of the rules, which simply wasn’t true. Most people understood that the rules were a direct response to some reckless and irresponsible privacy practices at major ISPs — ranging from charging consumers more to keep their data private, or using customers credit data to provide even worse customer support than they usually do.
Yes, what consumer (minority or otherwise) wants to pay significantly more money for absolutely no coherent reason?
This kind of co-opting still somehow doesn’t get much attention in the press lately or policy circles, so it continues to work wonders. And it will continue to work wonders as the administration shifts its gaze from gutting privacy protections to killing net neutrality.
Keep in mind, Debbie, that this website is NOT affiliated with any of the low-income internet plans. You can check them all out to find out which ones you’re eligible for and which ones are available in your area at this link:
Sorry, Lily, but we’re not Internet Essentials. We’re an independent informational website. You can find Internet Essentials’ contact info in the above article.
There are a number of low-income plans available in addition to Internet Essentials, Pedro. Check them all out to find out which ones you’re eligible for and which ones are available in your area. You can find them all at this link:
Check out all the low-income internet plans available at the following link, Grace. Not all of them will be available in Tulsa, and you won’t be eligible for most of them, but you may find some that work for you. Pay particular attention to PCs for People and 4GCommunity:
I am looking for low price internet for my mom, she is widow and currently 63, living by herself. Can you tell me know if there are any plans that she might eligible? Thanks.
You haven’t given us enough information to know if she’s eligible for any of the low-income internet plans, Vivian. But here’s where you can find a complete list of all the low-income plans, along with eligibility information, state-by-state availability, and contact info. Most people find they are eligible for at least one or two of the plans:
I am seeking internet service for my teenage daughter who is autistic. She plays certain internet typing skills games, which improves her typing skills as part of her routine. Also, we search occupational resources for her needs. This has motivated her despite her condition.
We provide complete information for each company listed — how to qualify, where it’s available, and company contact info. Check them all out to find (1) The ones you’re eligible for, and (2) the ones available in your area.
There are a number of plans that will help him, Latonya. You need to check them all out to figure out which ones you qualify for and which ones are available in your area. Here’s a link:
Check out all the low-income internet plans at the following link, Germanlee. We’re confident you’ll find one that’s available in your area and for which you’re eligible.
I attempted to sign up having a qualifying child, but because my area is governed by twc i couldn’t take advantage of a much needed program. Shame on the corrupt politicians that won’t fight this zoning monopoly .
Great articleon your part and on bbehalf of struggling Americans I thank you for the guidance.
LS.
Don’t give up yet, Lhoukwon, because you may have other options. Turns out that not all the low-income internet plans are cable-based. Check out two programs at the link below — PCs for People and 4GCommunity. They are available everywhere the Sprint national cell network is available. They cost a little more upfront, but save you money over time. We hope they’re available where you live.
We’re not Internet Essentials, Roger. We’re an independent website. So you will need to contact I.E. directly in order to enroll. The contact info can be found in the article above.
I understand that there are no low income cable TV offers. I have 2 questions. One, I’m on snap but live alone. Do I qualify for any low income Internet offers or is that only for kids? And two, if I was to get one of these low income Internet Deals, would I still be able to have Cable? Some are cable Internet, if not all, so would I either be able to keep the cable I have or order cable through the company that would be providing me the low income Internet for any low income Internet offers out there?
If Internet Essentials isn’t available in Allentown, then another similar program probably is. Check out all the other low-income internet plans at the link below. Check them all out to see which ones you’re eligible for and which ones are available in Allentown:
I paid yesterday $55.64 to activate our WiFi back and it still not activated and on yet. here’s my conformation #27985**** she had give me yesterday for paying.
We’re not your service provider, Cristina. We’re an independent website, so you won’t make any progress by giving us your confirmation number. You need to contact your service provider directly. But we can’t help but ask why you’re paying so much to activate your service. That number seems way out of line.
I have a complaint. I requested this program and unfortunately did have a past due bill from earlier in the year, maybe 6 if anything mo the ago, and was told collections canceled my set up for the day the guy was supposed to cone out, without even notifying me about the situation. Didn’t offer once about being able to set anything up for payment arrangement but still being able to have this program like advised in the paragraphs above. I’m very upset with Comcast and the employees that work there. Never again will I go with this company. AT&T has the same program, so I went with them instead! ?
Comcast followed the rules of the program, which state that you cannot enroll in Internet Essentials if you have an overdue Comcast bill. But shame on them for not notifying you and letting you sit there waiting for a service rep to arrive. We’re glad to hear that you found another low-income internet service provider you are happy with.
The company is currently conducting a test among community college students, but it has not yet been rolled out nationally. However, if you qualify for other reasons, you can still qualify.
You might also check out two other programs — PCs for People and 4GCommunity. They both have far broader ways to qualify. You can find more information at this link:
If you have an unpaid bill with comcast how do they expect you to pay it? they cut me off because I wanted what they are now offering a payment plan If you need this program it should be obvious that you cannot afford to pay the other bill
Hi I am currently using Comcast Internet Essentials. This isn’t a lifeline service is it? Can I get Safelink , or do I have to choose between discounted internet and free cell phone service?
No, Internet Essentials is not a Lifeline service. It is an independent low-income internet plan. You can now get bundled cell phone and internet service from Safelink for free, but the amount of internet usage permitted is very limited (500 MB per month).
But depending on where you live, you may be able to get free cell phone service from a Lifeline company like Safelink plus really inexpensive, unlimited internet from a company like PCs for People or 4GCommunity.
Here’s where you can find out more about PCs for People:
Funny you should mention that, Shelley, because we were just searching for that information the other day. Comcast doesn’t call out data limits on the Internet Essential website, so we had to really search to find out that you are limited to 300 GB per month. That should be enough for you to do almost anything you want to do, and as much as you want to do it, on the internet.
You need to enroll directly with the companies that offer plans for which you qualify, Jacquelin. You can find a complete list of all the low-income internet service providers here:
i just got off the phone with comcast , i was finishing my aopplication online when it popped up saying i was already a xfinity customer and to call their 180number. i called and was told it looked like a glitch as they could see i had no servvices but as the woman dug deeper she said there was a note from a different department and after talking to them she transferred me to them to have the situation taken care of.when they answered i was told very fast and very confusingly that i could be approved right now with no documents or proof because of a promotion in my area that id been selected for. he said in a thick and fast accented voice that i would get equipment in 3 to 5 days and i was to hook up and call 800 number and it would be activated. when i asked about internet speed he said 1mb something and 1mb upload and 1000mb per month. when i questioned if there was a limit to my internet use a month he faiultered and it was hard to get a straight answer, but when i cornered him about what would happen if i went over the 1000mbs or whatever there called he said i would be charged an extra $20 per gb or something and i said no, that i didnt see any of those details on this website when reading over the details and that i wanted to call arouynd he tried to get me to try it for one month first but i believe after reading this that i would not be able to sign up for another program probably if i did. i had explained to him prevviously that i have two fulltime high school aged college students that are also gamers. im very weary of the fact that they asked for ZERO DOCUMENTS OR PROOF OF LOW INCOME. NO PROOF EVEN THAT I WAS WHO I SAID I WAS OR LIVING WHERE I SAID I WAS
That’s so far from the actual Internet Essentials offer that it’s laughable, Heidi. Here’s an excerpt that describes the actual Internet Essentials offering:
The first new approach will offer multi-tier usage allowances that incrementally increase usage allotments for each tier of high-speed data service from the current threshold. Thus, we’d start with a 300 GB usage allotment for our Internet Essentials, Economy, and Performance Tiers, and then we would have increasing data allotments for each successive tier of high speed data service (e.g., Blast and Extreme). The very few customers who use more data at each tier can buy additional gigabytes in increments/blocks (e.g., $10 for 50 GB).
The second new approach will increase our data usage thresholds for all tiers to 300 GB per month and also offer additional gigabytes in increments/blocks (e.g., $10 per 50 GB).
I am a father and household for 5 dependent family members i leaved in Ashburn VA 20147 , my TV,Tel and Internet services was terminated due to unpaid amount , i am not in work for the last 5 months since July-14-2106 due to surgery operation on my left leg , our income a 6 members is about 1500/month, our monthly rent is $2113 , we are on SNAP , my 2 kids in free lunch and free breakfast with Loudoun county , without the internet and TV my Kids are suffering every day , please advice with your help urgently today on my email B.regards
It sounds as if you qualify for a number of the plans, but it will all depend on whether they are available in your area. Check them all out carefully.
I’m single but not working in this moment. I’m disabled. can I get the program Essentials for my house? My nephew is a high school student. didn’t have internet for more than two months
Disability is not something that qualifies you for the program, Arturo, but you may qualify for other programs or for other reasons. Does your nephew live in your household? Check out all the different low-income programs at the following link. Check them all out carefully to find one available in your area and ones for which you qualify:
I wanted to know about the computer for $150.00. I applied for the Access At&T but have not received a responce. When I called the 1800 number to ask about the computer the representative had no knowledge of the offer online. Please send me a link to the application for a computer for $150. To ********@gmail.com
We cannot respond by email due to the sheer number of comments and questions we get on a daily basis. But we can answer your question here. You can find a listing of where the $150 computers are available on a state-by-state basis at this link:
Comcast’s Internet Essentials is available for homeschoolers. But, of course, you must live in an area served by Comcast to make it happen. Here’s an article that tells you more:
I qualify on several different areas with the program but my home is tagged meaning I have to pay an old bill before I can get service. This is so misleading.
I have 1 high school student and i am in need of internet service so she doesnt have to always go to the library to finish some assignments. with my high rent and other bills i cannot afford full price internet
There are a number of low-income plans available, Victoria. All you need to do is check them all out to find the ones for which you qualify and which are available where you live. Here’s where you can find a list of all of them:
Hello my name is emma moxley i am in need of the service i havd 4 school size children that loves school and i would love this offer as tho im vary low income i barley have enough for bills sincerely Emma Moxley
Internet Essentials is a great program, Emma, but other low-income programs are also available. You owe it to yourself to check them all out. You may find one that works even better for your needs. Check them all out at the link below. They each have different eligibility requirements and are available in different parts of the country, but please look them all over:
I have been trying to get internet essentials for my granddaughter who is now in 4th grade. She is unable to do all her homework assignments for lack of not having access to the internet. She also need a computer and I have searched the internet for weeks with no results. We are almost in the middle of the school year and I am really concerned? Can someone please help us?
There are a number of plans available, Lorraine, but Comcast’s version is not available in New York and may never be. But we urge you to check out all the other programs to find one for which you qualify that is available in your area. Here’s where you can find a complete list of those low-income plans:
We are unable to verify availability down to the local level, Ms Ross. But there are a number of low-income plans available in addition to Internet Essentials. You owe it to yourself to check them all out. It’s just a matter of whether they are available in your area (all the low-income plans are regional). Here’s where you can find a complete list of those plans. Check them out carefully to find one that’s best for you. Good luck.
2. You cannot have a Comcast bills that is over 12 months past due. However, if you have an overdue bill from just within the last 12 months, Comcast has recently changed the rules and will accept you as an Internet Essentials customer, provided you agree to the payment plan they work up to pay off the late bills.
Am I interpreting the above information on your website correctly? I just called Comcast Internet Essentials which then directed me to the billing department so that I can initiate the payment plan and billing informed me that I must pay the entire past due bill off to them before I can initiate the essentials program. My bill is not more than 4 month old. Is there another department that I should call because Internet Essentials told me that they cannot setup the payment plan while having access to the Internet Essentials program. Thanks.
Here’s an article that tells you all about Comcast’s new program for senior citizens. It’s still pretty limited in where it’s available, so you may be out of luck.
But please check out all the low-income internet programs that are currently available in case you qualify for one of them. We don’t know where you live, but pay particular attention to the PCs for People program, which is available anywhere in Sprint’s national cell network:
You owe it to yourself to take a look at all the alternate low-income internet plans available just to make sure you get the one that’s best for you. Here’s where you can find out more about them:
I’m a low income families. I like to apply for INTERNET for $5. Or $9.95 monthly. I’m with disabilities check. Cause I’m disable as of 2004 to present. My daughter attend Four years in Kingwood High school. Her name is ****** Miranda. Please I like to purchase the computer for $139. I’m wanting to take classes on line. We get food stamps for each month.
Thank you
Esmeralda P Miranda
956-376-****
It sounds as if you qualify, Esmeralda, but you’re asking the wrong people. We’re an independent website, not a low-income internet service provider. Here’s where you can find out all about all the providers:
Good morning and thank you for the time you are taking to assist this family problem.
We have been approved for ESSENTIALS of COMCAST since December 5th of the year 2014, and after almost two (2) years we are still waiting to be connected with the internet service for our kids.
Every time that we call they give us many turns and buts like: (this it is not the department); (we call you in 24 to 48 hrs.) The connection will be made within the next 72 hrs.),
(A supervisor will communicate with you) (There is not supervisor today) etc, etc.
They promised us to send a technician to our home to do the installation more than 15 times and have me waiting for half day to one day and nobody show up and nobody took the time to cancel the appointment. NOTHING HAPPENed UNTIL TODAY AFTER CALLING SO MANY TIMES.
ESSENTIALS is a internet program that offer thru the schools and advertising a discount rate for the children in school and my children (3) students are going to the library at least three times a week to make their tasks and even so they are behind in their homework.
Teachers are sending notes because this reason.
COMCAST have sent us a series of invoices FOR SERVICE THAT WE NEVER HAD,
For this amounts (175.00, 204.00, 175.00 and but) to clarify these invoices for a service we have never received, I have had to use many hours, neglecting my work and obligations. WHO IS GOING TO PAY FOR MY TIME ON THIS ABUSIVE SITUATION?
The last time I called was the Friday 14 and we speak with an agent Connie and her answer was that she can offer me a new package for much more money instead of ESSENTIALS.
Please help our family, kids to be more explicit, and somehow intercede for us to solve this impasse and that the children can have this way access to the internet and to complete and to advance in their learning.
Waiting for your communication in the confidence that you will be making the difference on this ABUSIVE SITUATION.
Thank you again for your help,
Carlos Macedo
786/344-2244
9745 SW 56 St., Miami FL 33165
We really hate situations like this. We’ve been through them ourselves with a different company and it’s incredibly frustrating. There really is no perfect answer for you. In our case, we ended up finding the name of the president of the cable TV company and wrote him a letter just like the one you wrote to us. Within a few days we received a phone call from his assistant and within a few days technicians arrived at our house and installed the service we had been promised for three calendar years.
We could tell you to complain to the Better Business Bureau or to your state’s public utility commission, but we truly think the first thing you should do is to write that letter to the president fo Comcast and a copy to David L. Cohen, Comcast’s Senior Executive Vice President and the guy who runs Internet Essentials. (Sorry, but we don’t know the name of the President of Comcast). We bet you’ll get some action if you do as we say.
But we would love to have you follow up and leave another comment to let us and our readers know how this turns out.
I’m real happy that low-income families can get Internet Essentials so that they can keep up with our ever changing world. It has become a vital-essential tool.
The Rockford School District has Free lunches for EVERY student. So everyone in that district would quilify? Are the customers that are paying full price for the service taking the hit of that cost. I mean will we be paying more because the entire town gets it at low cost if they apply. I think it should be based on income for that situation. There can be a family that makes over 100k a year and it doesnt matter cause they get free lunch so they can take advantage of the program. I know several people that make good money and are taking advantage of the program just because they can. I think it sucks that they can do that. I would like to see a change.
Hi. My name is Larry Newland and I am currently an Xfinity/Comcast customer.I have no phone. My choice was no phone or no electricity. Easy decision. My income is $1,248.90 per month Social Security. I have no other income.
My Comcast account number is 8771 10 339 026****.
I will be 72 years old next month and can barely use this method of communicating with the world. My current bill is $133.65. It is supposed to increase by $40.01 in the future. I live alone with 2 dogs and am on State assistance and food stamps. Can you help me in any way to reduce my TV and internet bill? Illinois state assistance programs are reducing benefits and making it almost impossible to make ends meet. If you can it will be your good deed for the day.
The problem you face with Comcast is that no current customers are allowed to switch to the company’s low-income plan. Yeah, we know that sounds crazy, but it’s the way Internet Essentials and all the other programs work. That means you’ll need to go without internet for 60-90 days or find another one of the programs shown at the above link. Check them all out to see if you can find one that’s available in your area. Depending on your address, PCs for People might be a good alternative.
Finally, you are paying pretty high internet rates. You should call Comcast’s customer service and ask if they have a cheaper plan. It’s possible that you can reduce your bill considerably by going with fewer TV channels or slower internet speed or both.
Good luck, Larry. You’re exactly the kind of person these programs were intended for.
Rural people really do get the short end of the stick. It is, though, understandable on some level. Look at it this way: If a cable company lays a mile of cable in a densely populated city, they may sign up 5000 paying customers in that mile. But if they spend the same amount of money to lay a mile of cable in a rural area, they may get only five customers. It’s just not a profitable venture for them and the bottom line is that they area in business to make money.
All that doesn’t make your situation any more tolerable, though. Unfortunately, there’s really nothing we can suggest that may help. Good luck.
Your rules for low income recipients doesn’t make sense. I struggle each month to try and pay my Internet bill, but to get into your program I have to cancel my service for 3 months. My son needs Internet service and can’t go 3 months without it. I communicate with teachers, counselorso, Dr and so on. I’m unable to go 3 months without contacting his school. I pay 90.00 a month later most of the time because I can’t afford it. I don’t have cable, because I know my kids need Internet service for school and that’s more important. You really need to reconsider how low income can sign up without canceling for 3 months.
They’re not “our” rules, Billie Joy. They’re the rules the Federal Communications Commission set up for all the programs that were government-approved. We completely understand what you’re saying and it’s one of the fatal flaws in the program.
However, you might want to check out all the other plans that are available to see if you can qualify for one of them, which would allow you to leave your current service provider and get Internet immediately. Check them out.
How do I get the process started to utilize these services? I am a SNAP recipient and my daughter does qualify for the free lunch program. These resources are fundamental in the learning process in this day and age. Please inform me of the steps to take.
You get the same answer we just gave Grecia, Brandie. The first thing you need to do is determine if Internete Essentials is the best program for you and your daughter. There are a number of programs to choose from. Some are available in some parts of the country, others are available in other parts, and there are some overlaps. Each one has slightly different ways to qualify. So check them all out carefully:
The first thing you need to do, Grecia, is determine if Internete Essentials is the best program for you and your grandson. There are a number of programs to choose from. Some are available in some parts of the country, others are available in other parts, and there are some overlaps. Each one has slightly different ways to qualify. So check them all out carefully:
Sounds like he qualifies, George. Here’s a list of all the low-income service providers. Check it out to find the plan that works best for you in your area.
My young friend is a 7th grader at La Colina Jr High in Santa Barbara, CA. & on free/reduced lunch program. Her home has no internet & she will need it for school. I am trying to help her mother locate an affordable plan.
There are several plans available on this page that may help. Check them all out to find out how to qualify and where each plan is available. If you have questions, contact the companies directly. Good luck, Judy.
The internet essentials program is a great program, however since we have moved (2 years ago) to a different part of town we are no longer in a area thats serviced. I would like to know how we could convince Comcast to service this part of Albuquerque. I have 3 kids in school 2nd, 4th and 6th grades and my oldest daughter in her second year at UNM. I can’t express enough how hard it is not to have internet in our home. There is no way I can afford to put in a regular internet service so having Internet Essentials would be a huge blessing to me and my children. Any ideas or help would be greatly
Generally speaking, there’s no way to do what you’d like to do. Most cable companies are granted monopolies in limited areas. For example, if Comcast’s territory in your town extended just to your side of the street and Time Warner’s territory included the other side of the street, they still could not compete with each other. Because their territories are so restricted that one cannot cross the street into the other’s territory without violating the terms of their contracts with the municipality. Make sense?
frustrating spoke with maria at internet essentials i have qualified yet there is another form i must turn in, maria said she would send me that form, two weeks later no form. i called again spoke with Maria. she said she had the wrong address. Si i gave her the address again, two more weeks and nothing, called again guess who answered? yes Maria. once again she said she would send us the form. i said i have no confidence in you sending the form, give my my account number i will do it online! Maria said she could not do that! she can only send out the form.. i ask to speak with her supervisor, i spoke to Oscar, he gave me my account number and said forget the form just send us your daughter report card, and the reduced lunch document from the school. gave us a fax # to send it in. PLease beware with Maria she wont do what she says.
No one from Internet Essentials will call you as a result of a comment left on this website, Yaskara. You need to contact the company by phone or online.
Your internet essentials team needs to be trained on the rules. Private schooled and homeschooled children are not to be excluded. However your people are not aware and have put my niece at a disadvantage. Shame on you Comcast!
I have been with Comcast for a few years. I struggle with bills but the internet was always very important to my children’s learning and my own as I am in online college. I read on here that in order to have the 9.99 a month service, I have to not have internet for three months. I can not afford to not have internet services for that long. Is there any way that I can be eligible for this service without being without for that long.
Yeah, we completely understand what you’re saying, Katelyn. It’s a real flaw with the Internet Essentials program and many people find themselves in the same situation. Take a look at all the other programs that are available to see if you qualify for any of them. If any of them are available in your area, that would allow you to switch to another provider without any gap in service. Here’s the list:
My mom is low income an 72 yrs old on SSI an I was wondering if she qualifies for internet an a laptop?
Im on disability SSD an 52 yrs old low income.Do I qualify for a laptop an internet service?
Here an article that will tell you what you need to know. It reviews all the different low-income plans. Check them all out because they aren’t all the same and they aren’t all available everywhere.
Comcast, as always finds a way to screw both regular college students and those on disability, because we don’t need Internet? It’s bad enough that they screw people on basic cable prices, but then they leave one of the largest populations out. Seniors aren’t always the most interested in technology, but those on disability, who don’t want to live life that, might have higher aspirations, but having meger budgets makes that impossible especially if you’re single. You’re screwing up as always Comcast!
We know a lot of people absolutely hate Comcast, but we think they’ve done an admirable job of expanding access to low-income Internet. At least Comcast puts a lot of time, effort and money into its program, which is more than we can say for CenturyLink’s Internet Basics. Comcast has steadily expanded the groups that are eligible for Internet Essentials and we expect them to continue expanding it. Hopefully, it will soon include regular college students, the disabled, and even veterans.
Well i think it is unfair to disabled people, who have been paying the sky rocketing prices and told u cannot qualify because you have internet already, by the way i wasnt told the essentials was offered nor did they even meantion it, so i feel im being ripped off. Somethinv i will be taking up with my attorney general office. Immediatly. I intend to directly after reading this on filing that complaint, since ive just have internet the past 6 months. So someone should have said this was available and dicnt. Not to mention it is piss poor slow. You have to love how honest comcast is to its clients. This could have helped me a great deal.
We hear you, Elizabeth. It does seem unfair that a low-income Comcast customer can’t automatically switch over to the low-cost Internet Essentials page if they qualify for it. Unfortunately, Comcast requires that you cannot have been a customer for 90 days. We’re big fans of the Internet Essentials program, but this regulation is a big problem for a lot of customers.
I would like to apply for the internet essentials program. My daughter attends Richwoods High School in Peoria, IL, but if I have to cancel my current service for 3 months to qualify, she would not have access until around December when school starts here on August 17th, Also, as I am not working and have exhausted my unemployment, I will not be able to afford my current service, pay rent and utilities too. What other options do you have?
Here’s a list of all the current low-income options for you, Jennifer. Check them all out to see if you qualify for one of them that is available in your area. Good luck.
First question, Daniel: Are you sure Comcast Internet Essentials is the best program for your needs. We urge you to check out all the programs to find out which one you really want. Here’s where you can review them all:
I’M A 74 YEAR OLD WOMAN OF VERY LOW INCOME, THE PRICE I’M CHARGED FOR COMCAST BASIC TV AND INTERNET IS THE LOWEST PRICE I COULD FIND AND IT’S CAUSING ME TO GIVE UP THINGS LIKE FOOD. TO PAY FOR IT. I’M ALONE, HEAD OF HOUSEHOLD. I CALLED AND TRIED TO GET IT LOWERED , WAS TOLD THAT SAN JOSE DOES NOT OFFER SUCH REDUCED RATES AS OTHER CITIES?????? HOW CAN I GET A LOWERED BILL, A SENIOR DISCOUNT LIKE I DO ON MY UTILITIES. PLEASE LET ME KNOW WHO TO CONTACKT, THANK YOU
We think what Comcast meant, Rosalie, is that they will not allow a current customer to switch over to the low-priced, low-income Internet plan. Seems crazy, but those are the rules.
That being the case, you should check out the other low-income Internet plans to see if one of them will work for you. We’d urge you to check out PCs for People in particular. As long as San Jose is in Sprint’s national network (and it’s hard to imagine that a large, important city like San Jose wouldn’t be in the network), PCs for People would work for you. Here’s a link to our page that lists all the low-income plans:
Just wondering if the program for the low income internet is extended to a low income college student as well? My daughter will start Georgia northwestern in August and we really can’t afford to have internet right now since it’s more expensive.
There are currently a couple pilot programs for students (including college students), but none of the results are in yet, so none of them have been rolled out nationally yet.
If your daughter is living on-campus (which we assume most freshman do), she will undoubtedly find lots of free internet everywhere on campus — the library, the student union, cafeteria, dorms, etc.
If you daughter qualifies for the National School Lunch program, you qualify for Internet Essentials, Jessica. But you may qualify for other programs, too, and you should check them out before you choose a service provider. Here’s where you can read about all the programs:
Hi, I am Dequan, I live In San Fransisco, There are no good internet connections in my house, I would like to apply for the 9.9/month Internet , However I have no idea how to star apply, by the way, I believe I qualify for it, please tell me how to get star
You left this message on the Internet Essentials page. You can find contact information toward the bottom of the article. Contact Internet Essentials using that info.
However, there may be other plans for which you qualify, Dequan. Check out all the programs here:
Hello dear sir or madam…
My name is saleha patel. i live in chicago. i am alone here. i am international student. i would like to use the Internet. can u help me?
Based on our limited knowledge of your situation, Saleha, is sounds as if you would only qualify for the PCs for People program. But you should check out all the low-income Internet plans available on the following page:
Hello dear Sir and Madam !
My name is Mohammad Haroon and I live in Denver,Colorado our family is 4 people and we are low income families I would you like to use the internet which is 9. A month can you guys please help me
My Address is ******* Ave Unit 8-B6 Denver,Colorado
My phone…720-891-****
We’re glad that you qualify, Mohammad, and hope you receive the service you need. However, you can’t get it by leaving a comment at this website. You need to contact Internet Essentials by phone or online using the contact info found on this page.
However, are you sure that Internet Essentials is the right program for you? There are others that you should check on to make sure you’re getting a plan that works best for you. You can check out all the programs, including Internet Essentials, at this link:
I am as broke as any of my other fellow Americans , so how do I get this internet that is cheap enough for me to afford and how do I get one of those computers that are free or cheap. I need all the help I can get. Thank you Nevie Durant
Check them all out, because each program has different ways to qualify and is offered in different areas.
You second question was about “computers that are free or cheap.” We know of no programs in which the computers are free. However, almost all the plans you’ll read about in the above article offer computers for $150.
Hi my friend who is 82 years old live by herself an Social Security and medicare with only source of income being Social Security of ~1100/month she lives an one of the apartments at 10801 West Park Dr. Houston TX 77042. She is not on SNAP but on medicare, does she qualify for “Internet Essentials” program by Comcast, if yes then what will be the internet cost per month for her and what will be the speed she can get.
Unfortunately, your friend doesn’t qualify because she makes too much according to Federal Poverty Guidelines. However, there is another program for which she does qualify. You can read about it here:
Absolutely, Tylia. That’s That’s exactly what a wireless router does. Here’s how Wikipedia describes it:
“A wireless router is a device that performs the functions of a router and also includes the functions of a wireless access point. It is used to provide access to the Internet or a private computer network.”
I am 17 I am not in school . And my mother and I are in a low income home. I need Internet to get back into school so I can find a job and still be in school . I need to know if we would be still eligible .
First of all, good for you for wanting to get back into school, Jade.
Your question is one we’ve never been asked before. The Internet Essentials rules say at least on child in the household must be “eligible” for the National School Lunch Program. Since you’re not currently in school, we’re not sure if you are eligible based on your family income or ineligible because you’re currently not in school. The only way to answer that question would be to speak to the Comcast Internet Essential customer service team.
However, there are many other programs other than Internet Essentials for which you may qualify (if you live in the places where those programs are offered). Check them out here:
Audrey Goss Try this http://mediacomc2c.com/apply.aspx I have never tried it but I ran across it in one of my searches and it said if you have a child living with you that has reduced or free lunches you can get internet for $9.95 a month
Click on our “Low Income Internet” link at the top of the page. It will tell you about the program Lena suggested and many other inexpensive plans from different companies. They all have different ways to qualify and one of them may solve your problem.
cant get lower cost if your a customer already but your going broke tying to pay the bill as a veteran thats disabled i live on 1059 a month 10 dollars would be better than what im barely able to pay now
i would like to know how to get a better rate on internet service i have 2 grand children living in my home that are in grades 7th and 3rd and they use it for homework can you help me
We assume that you qualify, Audrey, but you should click on the “Low Income Internet” link at the top of this page. That’s a good place to start and hopefully find a program that is available where you live.
Comcast needs to make it available to all low income people not just ones with kids at home. They need to do like att and anyone who has someone in home that qualifies for snap (or Link) can get it.
I am 81 and live in a senior apartment, hud assisted, apartment. I only have an iPad which I love. None of my family live near me. They are in Calif., Florida, Missouri, Ohio, Virginia, and Maryland. I have 5 children all married, 25 grandchildren, all married but 5, 27 great grandchildren, one married and a great great grandchild. I pay almost $58.00 a month for the Internet. I need to get the price down. Is their a plan that can help me. I love the Internet to keep me in touch with my family. Thank you
It depends on where you live, Nancy. Click on the “Providers” link at the top of this page or on the “States” link. You’ll find info on which companies are offering which service in which parts of the country. Good luck. We hope you find a reasonably priced solution to your problem.
Thank you administrator for this valuable information! As a teacher, we are told to get the kids digitally ready but I teach in a Title I district where over 80% of our kids receive free or reduced lunch. I have shared this website with many of my parents and with my own social group.
Unfortunately, we don’t have the manpower required to help readers figure out which program is available in every community in America. It will require a little homework on your part, Joe Ann. Check out all the programs by clicking on the links at the top of this page. We hope you can find a plan that works for you.
I am single parent of two girls…5…and 1 1/2……at the end of a divorce….doing it on my own…self-employed…lawn work…..pay check to pay check…..could really use the net for looking for work….instead of going to the library….im a citizen…..if anymore info needed please contact email.
You should be proud of yourself, Orion. You are a great role model for your children and for everyone else in the country who is down and out.
To apply for the service, though, you must contact Internet Essentials directly by phone or online.
Good luck. Please keep us posted on your progress.
Hello My name is Atiya Saeed I turn in 66 . I am widow ihave no school child. I Want to take safelin labtp computer. And lo rate Internet service pls help me , I am citizen.
I live in ca. High desert area of hesperia.ca i have a 13 year old homeschooled. Can i gt this.. But i dont know if its comcast or charter. We have up here!
That is a complete and utter lie? 10$ a month is old news ….there now charging 10$ for every 50mbps u go over? And if u don’t have t.v.well ur screwed, they offer unlimited for an additional 35$ + the 10$ !….Liers robbing me blind. Leaving them asap
We have questions for you, Melissa. What triggered the increase in price? What did customer service say when you called to question your billing? Are you aware of the following Internet Essential Terms & Conditions? Do any of them apply in your case?
Here are the Terms & Conditions we were referring to. We found them on the Internet Essential website:
3. You will no longer be eligible to participate in the program if (i) you no longer have at least one child living in your household who is eligible to participate in the NSLP; (ii) you fail to maintain your Comcast account in good standing; (iii) Comcast ceases to provide the Covered Service to your location; or (iv) your account opened under the program is closed. A change in address may result in your account being closed, even if you continue to receive Comcast services at a different address. Program participation also may be terminated if the Covered Service is upgraded, altered or changed by you for any reason. If you are no longer eligible for the program, but continue to receive the Covered Service from Comcast, regular rates and any other applicable terms and conditions will apply to the Covered Service.
4. If you participate in the program, you will (i) receive the Covered Service for $9.95 per month (plus applicable taxes); (ii) have the one-time option to purchase a computing device for under $150.00 (plus applicable taxes)** while enrolled in the program; and (iii) have access to Web-based, print and classroom-based training programs at no additional cost. You also will not be charged standard installation, activation or equipment rental fees for the Covered Service. The price of the Covered Service is limited to a single outlet, basic modem and Wi-Fi router. Additional charges apply for custom installation, additional outlets for the Covered Service, other XFINITY services and service appointments.
My husband is retired and I am retired massage therapist, with very low income,need cheap high speed internet for more study about therapy through internet,we have no children please let me know whether we are able to get the cheap high speed internet
Please let me know how I can apply for cable, tablet, and internet. I am a senior and can not afford the high monthly cost. But would like to enjoy the privilege of having this offer. Please help me to get started?
Hello,I am 60 and disabled I would like to get information on this .I am drawing a ck each no. On the 3rd.I have my bills which leaves me with very little for the no. I pay rent,ele,water.and my cell so I have away to call if I need to.please if I could get this free or at a cheep price a mo. To come due on like the 3rd.of the mo. If you can contact me by phone it would be eazer because I can’t check my email at this time.my no.is 405-999-**** when you can tell me Ann told you to call so I know its you!!!thank you joel!!
i am living in fresno ca.. i am getting medical,,,wic,,,etc.. i wanna to get installed internet at my apptment.. can i apply for interrnet essential program or not
It such a lie. I call in to ask for low income Internet for 10 Mbps, they said they don,t have it in Los Angeles area even though I have a son who receives free lunch in school.
I am interested in this because I have a son who is in high school that receives reduced lunch how do i go about getting this because they gave him a laptop for his work but we don’t have Internet
Hi I am interested in low-income internet. I have two kids that qualify for school lunch.and I also need internet for my online schooling with united school of America.
I am 56 year old woman that got ran over by a van I fractured my back in several places I’m not able to work I ordered Comcast they tried to charge me 500.00 with installation really I’m waiting for my disability to kick in next month how do I get on this program
THIS IS CARLOS MACEDO AND I HAVE POSTED A COMMENT ON YOUR PAGE AND I CAN SEE THE ONLY RESPONSE IS THAT
“YOUR COMMENT IS VISIBLE ONLY TO YOU UNTIL WE APPROVE IT”
QUESTION: IS THERE ANYTHING TO APPROVE IN COMMENT LIKE THIS ON WERE YOU HAVE NOT BEING ABLE TO SOLVE A SITUATION CREATED BY YOUR COMPANY.
WE HAVE BEING BILL FOR SERVICE WE HAVE NEVER RECEIVED, PUT ON HOLD FOR SEVERAL TIMES INDEFINITELY, MAKE US TO GO TO YOUR OFFICE IN MIAMI FEW TIMES AND EACH OF THIS TIMES WE HAVE TO TAKE TIMO FROM WORK FROM 2 TO 4 HOURS.
:: WHAT IS TO BE APPROVE??? ”
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URGENTE URGENTE URGENTE
Our internet essentials was approve back in December 5th, 2014 and until this day Comcast was unable to do the installation on our home. We spoke to so many people that promise to set up a date for installation and ANYTHING HAS HAPPENED. IS THERE ANY PROBLEMS WITH COMCAST AND/OR ESSENTIAL THAT THEY DO NOT WANT TO ATTEND THIS PROGRAM OR IS IT A PROBLEM WHIT OUR FAMILY??????
i LIKE TO HEAR FROM A RESPONSABLE EMPLOYEE IF THIS IS GOING TO BE DONE OR THAT YOU DO NOT WANT OUR BUSINESS??????
PLEASE HAVE THE COURTESY OF RESPONDING TO THIS MAIL. 1/27/2016 at 08:21am
Carlos Macedo 786/344-****
WE HAVE (3) THREE KIDS GOING TO SCHOOL IN THE NEED OF THIS SERVICE, GIVE US AN ANSWER FOR THEM
I am a Time Warner customer, i have internet, but it costs around 30 to 40 per month, I am one of the seniors on fixed income. is Time Warner offering any thing like cheaper internet, I would hope so, but considering what i pay i don’t think they do, or at least they have never told anyone about this.
hello.my step daughter gets free lunch and her dad gets goverment assistance for her.she is in high school but i tried to see if her and her dad qualify but we are not able to get past the 1st qualifying page.
My husband and I have had your service for over 1 1/2 .We have custody of our 3 grandchildren. My 16 granddaughter uses the internet on a daily basis for school. We were told that we could get the Internet cheaper through comcast. I make under $30,000 a year and my grandchildren get free lunch. When my husband went to the office to ask the about it they responded that the child has to be in college. I read the information on line and says nothing to that affect. My granddaughter is high honors and intends to go to college .She works hard to keep up her grades and is Appling for scholarships but anything we could do to help her along the way would be awesome. I shall wait for a reply thank you for your time.
I’m really need a internet for my daugther she is going to college soon and she needs to fill up applications for collage and she is are unavailable to do it, sometimes she has to go @ the library late and she doesn’t have enough time. Pkease if you can help us . This is my num. 408.609.7665.
Also if you can provide a cable for low cost I will be happy I got 2 more little kids but unfortunately I don’t make enough money we received $50 for child support.
Thank you for reading my email
Sincerely
Claudia G.
My household is 2 (my husband and myself). My husband is unemployed due to medical problems. I am on Social Security disability. Our income is $1333.00 a month. Do we qualify for a low income internet program and how do I apply? He receives $64.00 a month for food stamps and he is under State run medical insurance. My income is fixed.
If you’re willing to jump through hurdles and deal with the poor customer service, then go for it. I qualify through my college and it took me over a week to even get my application in. The website is horrible and the pages go no where and the customer service is obviously in india and on my first three calls, they hung up on me after 15 mins and on the fourth call, the guy submitted my application which I cant check or find proof of because of the horrible website. At this point I don’t care if i get it or not only because dealing with Comcast customer service always throws me into a rage and I’m far from someone who gets upset easily. I probably just catch the bus down to school every time i have to get something done but I guess thats one of the pit falls of not able to spend an obscene amount of money for Comcast service.
I keep hearing about free internet for the elderly. Even low priced internet as it states in this article. I have been searching for a couple of months now and have been unable to find either. After reading this article I went to cox website and someone approached me via instant message. When I questioned about this Internet Essentials for my 80 year old mom they told me it was $39.99. When I mentioned this ad they had nothing to say about it but call customer service. I thought they were customer service? They gave me a 1-800 number to call but they are closed right now. My mom did tell me she previously called cox about cheap internet and they told her they did not have cheap internet. HELP!
I keep hearing about free internet for the elderly. Even low priced internet as it states in this article. I have been searching for a couple of months now and have been unable to find either. After reading this article I went to cox website and someone approached me via instant message. When I questioned about this Internet Essentials for my 80 year old mom they told me it was $39.99. When I mentioned this ad they had nothing to say about it but call customer service. I thought they were customer service? HELP!
i live in California 96086, siskiyou county on SSI, retired and am currently paying $25 a month for slow internet which i am going to have to give up as it is too much for me. I do not have cable or TV for the same reason
i got very confused on you website… can you tell me if there is a plan for me or if there will be one soon?
Hi, I have four kids. I need Internet Essentials from Comcast. My children need the Internet for homework, reading, ect. My income is low, so I think that this internet is pretty good, with a good monthly cost.
***** Milbrook RD, Philadelphia, PA 19154
I’m looking for internet essentials in my home for my daughter Carla LeAnn Freeman she is in High School and we need it so we can afford it for her work for school her high school is CEDARTOWN High and our address is ****** Aragon Ga 30104
I am an 85 yo senior. enrollment in the nj low income senior help programs, snap, utilty help, paad. I am in need for basic internet conectivity for a health an security camera placed in my home
For monitoring By my son.
Respectfully
Helene kohn
Care giver direct no. Stan kohn
boo hoo im single and cant handle my self, yall are a bunch of babies. this is for kids, but no lets make I about you. maybe if you stop spending your money on dumb shit you single folks could get what you really need. lames. good job Comcast
I totally agree with Bleu. They cater way too much to those kind of people.
Bleu says
November 6, 2015 at 8:59 am
Wow, what about those low income people without children, the disabled, or seniors. Everything is centered around families with children, there are other people too. Disappointed in Comcast, was looking into getting their internet service but will not even consider them now.
hi! I am mohammed zaman. i really need internet for my home work. but i don’t have enough money to pay 29.99 internet bill so i heard that there is internet service for student i really want to get that.. plzz help me.
@Bleu..so agree with you..what about the single men/woman, without kids that are trying to excel . this is technically discrimination!! unfortunately it applies to other aspects in life, including financial aid for students without children, we get little to no assistance. Then they wonder why people pop out babies and choose not to work ~.^…
Wow, what about those low income people without children, the disabled, or seniors. Everything is centered around families with children, there are other people too. Disappointed in Comcast, was looking into getting their internet service but will not even consider them now.
what happened to Cuthbert,ga and ft gaines ,ga?we can only get thru dish or etc,in areally dead zone, I am on fixed income and payin 59 mo for internet thru dish or go w/dial up, thru windstream,ALL I HEAR IS YOU ARE 8 MI FRM BX,
Okay if you are going to get this and you can get on internet on your phone or somewhere have them email you the application instead. You will get the email in a day then you can print the application at a library then scan it on your phone using an app/camera and then email it back to them they approved it in one day. Also do not wait for the start up package its nothing important you can make an appointment before you get it once you are approved. Oh and there is a start up fee of $30 if there’s not an existing wire already and if there is one and its very far from the location you have your computer you will have to buy a cable.
Why are low income seniors being discriminated against by requiring them to have a child in order to get Internet Essentials? Why is Verizon allowed to stop this from happening and bar all new companies from competing in the state of Virginia?
I am a retired disabled senior citizen. I would like to know more about your Internet Essentials program. Do I qualify? If so how do I apply? Thank you?
My family of three are on a low income. Our rent is most of my fiances check. I’m a stay at home mother. I need your help with getting wifi! Please send me an email were I can sign up please!
I am an 18 year old student and I go to college. We are a low income family and I need the internet in order to get through my classes am I eligible for internet essentials?
I’m on disability. A low income monthly. My house payment takes 3/4ths of my check. I have no WiFi. I’m so interested in your program. Did not know it existed. Can you you please email me w a link to sign up for your program. Thank you!
All this sounds great for low income families but what about low income seniors who no longer have school age children at home???? I’m inquiring for a 81 yr old friend on very limited income. I would love to get her on the internet. We live in central illinois. Any help for my friend? Thank you for your time. Linda
This is a joke the have given me the run around since march then they say im approved…only to wait for 2 weeks for no welcome kit…called back an supervisor said it was in the mail..waited a week an nothing called again an they say its pending…its too many companies an they could care less about how this process sucks…T mobile offers a 90$ Hotspot for 10$ so i recommend save yourself a headache an get a Hotspot this Internet Essentials sucks there customer services sucks
I would like to know if I qualify for your low income program for internet. I do not have a child in school. I live in Northport, NY. 11768. Please let me know if your company has internet service in my area for low income. Thank you, I look forward to hearing from you.
How do I sign up for this. Im a single mother of two kids in school. The age of them are five and eight years 9ld. And we leave off a check once a month of 440.00 thanks
i have a young adult (age 20, soon to be 21 in late Oct.) who has autism. He lives in a facility and spends as much time with me, his mother. Could I be eligible for this program ? I also receive food stamps for myself and have medi-cal from the state.
My services end Sept. 22, 2015 with Universe AT&T. Can you please help me to obtain low income internet services?
I would like to know if this offer is available where I live. (Keyser, WV 26726) I receive food stamps, live in low income housing and I am homeschooling my son.
My daughter get free launch we get food stamps and the only thing I receive is my social security disability I would like to know if we qualify for the $9.95 internet I live in Tampa, FL 33612
I am on a fixed income and taking care of a grandchild that gets food stamps. Am I qualified and to who with. My area code is 32626 in Florida. Thank You. Cheryl kellam
I live in Louisiana & on ss raising my 4 granchildren. We need home internet are there any companies that offer cheP r free in home internet without a phone line
I am writing for my daughter, ********, whose household of six qualifies for subsidized free lunch at ****** Academy in ********, CO, for her eldest son now entering there in first grade. The household also qualifies for Medicaid and Food Stamps and the family income satisfies Federal guidelines. Her school advertises COMCAST Internet Essentials for its students but her address just a block away does not come up on your application site so it shuts down the application process. How can someone get help when the online process breaks down? Is there a phone number she can use?
I have been trying to get form to download so that I can sign up to get the free lunches internet started at my home to no avail. Could you please send me one of those asap so I can get things documented. Thank Yo;u, Katie P.S. I wish that you; would get English speaking Americans to help in the customer service area….very very difficult to understand these global people
Yes, we understand that the FCC has changed the definition recently from 5 to 25. And the low-income American who is desperate for Internet access loses. 5 Mbps for for $10 a month is a Godsend for people who cannot afford more. We so disagree with the FCC, we published this article on the subject.
Why is this low income program ONLY FOR HOUSEHOLDS WITH CHILDREN? I’m too young to collect social security, but was laid off due to my age. My benefits have run out and I can’t seem to get a break! Isn’t there a program for folks like myself?
I am a senior, single, and living on $869. a month Social Security. I have been looking for work for over 2 years now, even though I’m 65. I cannot live on this income, and I am constantly trying to find ways to save $$. A friend told me that Comcast had a special program for low income people. I have no children, yet, I earn less than a living income.
Is there a program for me, that includes wireless, and phone? I have previously used wireless as a way to work from home, and my rural area requires that I have a phone that is not a cell phone.
Please contact me with ideas/solutions. Thanks. SAS
I live in saline county ar and am interested in how I can get cheap internet for 9.95 monthly I have two children in middle school that get free lunch and live in apartment thank you
I have had internet essential since April of 2015 this internet sevices was offer to me for the first 6 months free of charge I am without sevices because Comcast says I owe them money. I have call both office Comcast and Interne Essentia with no succes. Can someone please contact me 267-582-****
So I just tried to get Internet Essentials. I should qualify in every way. When I applied on the website I got a message with a phone number saying to call to verify my address because the website didn’t recognize my address. I called and spoke to someone who asked me for my address. Then he said that my address does not qualify. I’m not sure why…I live in low to moderate income housing. Very strange…
P.S. I’m also not happy that I had to enter my social security number in the application on the website.
Thank you so much for this wonderful help!
As a low income family, with a boy who will go to school in this September, I want to learn more about this.
Send me a petition to sign up about the Essential program. It sounds like it is only for individuals that just have children. In my eyes, and wallet, Comcast has overpriced a lot of their services, including the internt. I cannot afford to have internet. I think I should apply to all of us with low income and not just individuals with children. Please don’t get me wrong I love children and respect responsible parents! I just want to say that I am under the poverty level by close to 200%. I like having the internet and really need it cheaply. Living in CO. Thanks for your time!
Someway, somewhere, somehow our tax dollars to support this program.
Comcast is ripe for a Class Action Lawsuit to open this program up to low income people regardless of age. Let’s contact AARP and demand they file a class action lawsuit and sue the pants off these discriminatory bigots.
I am 19 years old and I recently had to move in with my grandmother because my mother passed. I was attending vDevry as a special Ed student but had to drop out because my mother is not here to get me there or help me with my registration. I was studying video game programming and I have a computer but I don’t have the Internet and I am unable to work in most places because of my special education status. I would appreciate getting Internet access so that I can practice.
I am retired and on a fixed income and live alone. I have no children eligible for a school lunch program.
However, the Internet is my communication with the outside world and while not disabled I am faced with rising prices and have to make sacrifices in order to balance my household budget.
I would like to know if I would be considered for “Internet Essentials”?
I am currently a subscriber for comcast. I husband just switched jobs which he got a major cut in pay and so now we have to cut out Internet. Do we still have to wait three months before we can qualify for comcasts internet essentials? Thanks!
I have 3 kids and get free lunch at school so i want to know can i get cheap internet for kids and family, how much income for whole family with 5 people to qualify to get this Internet , Thanks.
I am a low-income individual who is disabled. I have no young children who would qualify for school lunch. I would qualify for school lunch. As an adult student do I qualify for internet essentials?
That’s an interesting question. Are you saying that you are in a high school class, where you would qualify for the National School Lunch Program? It has to be high school or under. If you are, even though you don’t “have a child that qualifies for school lunch” it seems like you would be eligible. But we can’t say for sure. Please let us know if you are able to get it.
Single mom with low income. My children qualify for free lunches based on our income, but they do not attend public school; they go to private school on scholarship and aid. Can I qualify for Internet Essentials since my children would qualify for free lunch if they attended public school?
I am a 24-year-old Aspie who still lives with my mother, who turns off the internet every weeknight at 11:30 PM (12:30 AM during DST). My income is no greater than $7000 a year and I am unable to find a job. I came close once but put my college education, ongoing since fall of 2008, before that one opportunity because I thought it was just as important. My grades have been anything but poor.
I can understand my mother shutting the internet off that early on nights before I have class in the morning, but on those lonely nights that are followed by a morning of no classes I will need internet access for relaxing entertainment before I go to bed. I have been looking for free-to-cheap unlimited internet access for myself to use independently. So far, almost everything I Googled my place of residence (in Huntington Beach, CA) did not qualify for. Almost everything it did was too expensive. I took a look at the service mentioned in this article but it seems to think the applicants are parents with children which I am not. I cannot lie to them. I cannot pretend to be a parent. If I told my mom about this, it is likely she would say no or would try to control it when I am the one who rightfully owns and pays for the access.
How can I be independent when I can’t even afford an apartment. I can’t even find acceptable work around my school schedule (work that does not involve janitorial duties in which you have to mentally keep track of what you have cleaned and what you haven’t). What am I going to do?
Hi, I am an 18 year old student and senior in High School. I get reduced/free lunch at school because recently my parents had kicked me out with no reason. I am currently homeless, but working to get in an apartment. I have low income with my job, and I am currently in Welfare. I graduate at the end of the year, but still have plans to attend college after High School. I am having to support myself, and I need low-cost Internet for my school work and job. Will I be able to still qualify for this program, even though I am the student signing up, and even though I am graduating at the end of this school year but still having plans to continue my education? Would this program also let me have the ability to have a telephone/ home phone with this low-cost Internet program?
It would be greatly appreciated to know these things and help me with my plans to support myself, while continuing my education. If I do not qualify for this program, I would also appreciate other low-cost Internet programs that I could qualify for.
We’re sorry to hear of your situation. That’s a good question about if it has to be your parents signing up for Internet Essentials. We would think that you would be able to. If you have any problems try working with someone at your school, who often work directly with Internet Essentials and other companies.
You can also try Internet Basics (see here), which has other low-income requirements.
As for the phone, you can probably get a free phone from the government. (See here).
Im a single mom with a child with free lunches but they still wont let me have it unless i cancel my current internet for 3 months i can’t do that she has to have it for school work now. Is there any way to get around this?
I am disabled and get Food Stamps, would I be able to qualify without kids because I am a low income disabled person. If not why because I am in need to be able to connect with the internet and just because my kids are grown should not discriminate me.
Thank you
No, you will not be able to. It’s not discrimination, it’s simply the way the program works, meant to help kids in school. You can check other programs, including Internet Basics, which is created for low-income in general.
Hi. I’m a single mom of two. Very minimal income. My son was on reduced/free lunches when in regular school, but is in home school now. Can we qualify?
I can not afford high priced internet as my social security is only $697.00 per month beginning this new year of 2015. I would appreciate very much to be able to use Broadband at a lower cost than most companies want. I will be 74 years old this coming April.
Hi, my name is Katiana, and i am a single mom of 5. Which 2 of them are special needs and i wanted to have internet but can’t afford it . I am really interested in this program so please let me know how i can have internet or phone at home.
Yes it is, but you could possibly have some issues on High-Definition movies. The Internet Essentials download speed i 5.0 Megabits per second.
Below are the Internet download speed recommendations per stream for playing movies and TV shows through Netflix.
0.5 Megabits per second – Required broadband connection speed
1.5 Megabits per second – Recommended broadband connection speed
3.0 Megabits per second – Recommended for SD quality
5.0 Megabits per second – Recommended for HD quality
25 Megabits per second – Recommended for Ultra HD quality
Why doesn’t Comcast give a tinker’s dam (look it up) about OLDER AMERICANS?
My husband and I are both 56 years old, and he is disabled due to a heart attack and a stroke suffered while undergoing open heart surgery. My husband makes $1472 a month on SS Disability, and the only job I’ve been able to find after months of searching is a part-time graveyard shift at a local convenience store making just over minimum wage.
WE WOULD LIKE TO HAVE INTERNET TOO, but at our income level, we can afford neither TV nor internet service, and it would really help pass the time for my husband if he could watch TV or play online games. Most senior citizens in our area are in the same boat as are we, financially…. we gave this country the best years of our lives, and now we are forgotten, but I guess you folks at Comcast/Time Warner don’t care about that, do you, you stinking money-grubbing corporate pigs?
Have a nice day wallowing in your profits, and I hope your company ROTS.
There is no income requirement. It’s based solely upon if a child is in the National Free Lunch Program. Of course you can’t get into that if your income is too high.
My son just turned 5 and is supposed to start school in the fall The school district has the worst scores and stats I would prefer to home school him. I have cut out so much already the only thing we have is internet but things are going slow money is getting tighter and tighter. it would be great if i could get internet for 10 bucks a month and use the left over for school supplies. i am seeing that my options are to put my child in a horrible school environment just to get a break
We are presently on Social Security and find our internet service $14.95
is a little more than our budget can afford after paying our utilities,
food, and medicines. We would really appreciate a lower price service
if at all possible. We primarily keep in touch with our family up North
thru our internet computer service which is also exceptionally very
slow. Please advise us as to our chances of hooking up to a
less expensive internet computer service.
Comcast- worst company ive ever delt with. (I speak for many!)Has been 3 years & still i am still angry with the customer service. I post this not because im angry but this issue includes most family, friends & neighbors. Referring to the link that got me HERE….
‘Government concerned: Not enough needy Americans signing up for broadband programs’
Comcast has a lot of rules-eliminating everyone I know for 1 reason or another.
No service for last 90 days. so if you have cable, home phone or internet (that u cant afford) U cant have this deal! if you dont have these services (me) its because you probably couldnt afford their services, fell behind & owe them $ (so they say). So if your poor & need this service from Government via the middle man (comcast) TOO BAD-you cant have!
‘In addition, you cannot have been a Comcast internet subscriber in the last 90 days and you cannot have any overdue Comcast bills or unreturned equipment.’
I appreciate the Governments efforts. This is a deal my son can really benifit from I do have internet(not Comcast) but the $50+month could be better spent clothing his butt!
My situation is extremely complicated in that I have an elementary student who does get free lunch, but her brother has aspergers and requires home school. Since I didn’t know about this project, we’ve been going without necessary food for an adequate diet to afford internet for him. We don’t have television services, only internet and basic phone.
Our bill just popped about $25/month, along with a couple of other bills, and we’re struggling with hospital bills. I don’t even have a cell phone, but we did see that on another page and will apply today. The point is, I cannot imagine spending the next three months at the library so my son can attend school, aside from it not even opening until 10:00 a.m.
If Comcast employed US citizens to answer phones, fill out order forms on computers, at home, near 0 training or education required, then?.. Almost every phone and internet contact with this US company is Out Sourced to other countries, I spent 2 hrs on the phone ordering service for my landlord, a Marine Veteran. When finally done, the salesman asked me “Do you wonder where I am?” Your asking me if I wonder where you are? I asked “Yes” he said. Well, sure, Yes. “I am in Pakistan and its 3:30 am”. It had taken me an hour to figure out that each dept. rep. has a ‘play-book’ they read from and only that. They have no answers at all. They can only repeat the question they ask you. Things went quicker as “would you please repeat that” “I cant understand you”? the one question I asked
I would like to get my niece enrolled for her two school children ages 11 and 6. The oldest is currently doing a history project which would include pie charts, maps, statistics. A lot for an 11 year old, but the library in our town has limited after school ours for her to make use of a computer and the internet for doing a search.
We just got into a house we were staying in a motel for 3 months but even taking my daughter to the library to do a report for school the library still charges to print her reports 20 pages would cost 5.00 and some reports are longer i get assistants help from the state. DO WE QUALIFY FOR THIS PROGRAM.
Im on disability and my 2 kids will not receive unhealthy lunches from school too bad theres not other ways to prove your income through you Im going to contact channel 9 news and have them put it in their doesnt that stink column
Myself and my husband are both disabled, would like information about cheap internet and homephone service,dont have any kids at home, they are grown and on there own, can you help us?
I am on a fixed icome And i would like to be able to use my computer and a cellphone
Right now I have dialup and a home phone it is costing me 55.00 a month.
Please if you can help me get my rate lower. I live in Jensen Beach Fla.
Phone# is 772-692-2334
Thankyou
I have 2 honors students who are required to do most of their homework online and must take some entire classes online due to budget cuts. We cannot go to a local library to use their internet so I am required to pay a min of $420 a year for internet at home and this is the cheapest I have found. My kids qualify for free lunch and none of these low cost or free internet services are available in our zip code, 34638. This bill is the highest bill we have aside from food for the household and I have no idea why it costs so much in this country just for internet service. My brother lives in France and he says nowhere he has lived in Europe has he ever paid more than 9 euros a month for high speed. Education apparently is a priority there. Any suggestions???
My wife is totally blind, i have three heart problems and had four strokes, we live on SSI and SS. We still have a mortgage and all the bills which come with home ownership, yet we do not complain.
I believe more of the above people need to learn how to budget, you need to learn how to spend less then what you get. Why do people “need” 150 tv channels? We get 36 for free.
I watch the news and get out in to my garden or play with the grand kids and make toys for them. Learn limits, spend more time with your spouse, or kids, or friends; get away from the freebie mentality, anything worth having is worth paying for it. I suppose i’ll be shot down quick, i grew up in a different time, we had no electricity, no plumbing, no car, no heater, there was no welfare, no freebies, yet we were happy.
With the fastest growing section of our population being over the age of 60 and a very large amount living on just social security, you need to extend this program to low income seniors.
I have SS and SSI and my income is 710 per month. I do get food stamps and Medicaid. I got a free cell from Assurance. How can I get cheap internet as well as cheap TV cable?
Anyone know if there is a company that offers free or low income internet in northern michigan I have four kids all in school and I would really like to find a way to provinde internet to them for schooling and socializing with family who are out of state
So if you don’t have a kid tough? It’s very hard to find a job without Internet but I suppose Comcast figures the more money you take out of the community the more you qualify? So I should have a child I can’t afford, get snap and free lunches as well as Medicaid and then I’ll deserve to be able to find a job, become a taxpayer again and maybe even a customer buy some of their more outrageously price products?
If they offered a program to families WITHOUT a child qualified for free food at school they would have been sued up the wazoo but discriminate against people who won’t bring a child into their lives until they can afford it and no one cares. Somehow this system is getting more and more backwards. Being responsible in this century just doesn’t pay.
I have a 4 yr old who will be in school in the fall and will receive free lunch and a 2 yr old, along with a 19yr old that is in college. The oldest receives fiancial assistance with school and all three recieve medicaid but we live in Maryland. Is there any program that would work for our situation?
I am in college and in live in low income housing units. I qualify and receive financial aid, and would like to know if I am eligible for this program?
I would like to sign up for this service, however i already have comcast can they swich me? i am low income and paying 60 a month for internet. i can barely afford it. i need it for college.
Unfortunately you will need to get off of it for 90 days first.
“In addition, you cannot have been a Comcast internet subscriber in the last 90 days and you cannot have any overdue Comcast bills or unreturned equipment.”
The problem is ….You have to not have comcast already…I wish I would have been aware of this program when I signed up for comcast because it’s not like they are telling you that this is avail. and our schools are not publishing this information. So sad.
I have had a safelink phone for about a year, but didn’t know about the reduced cost internet service at all. I feel that these wonderful gifts that are out there for those of us who are disabled are not advertised very well and we have to go out and do our own how to do things right and what is available to us. Our minds are on the diseases and pain we suffer, not what is available to make our lives easier. I wish someone would organize a page with all the great discounts that low income people could participate in, each with credits so that when you go back to work, the more credits you have, the longer you get to keep servicess as a reassurance that we won’t just be dropped on our head when we start a new part of our life. My biggest fear is that if I go back to work and my benefits don’t start for 3 months, or if I don’t even get benefits, I won’t be able to afford to go see the doctor or pay out of pocket because all my benefits will be taken away. I didn’t ask to be disabled, nor did I ask to live without the many things that other people take for granted. I would love to have an updated IPhone or a new laptop, but by the time I would be able to get one of those, it will be obsolete. Martin Luther King had a dream…what about MY dream? If you can help me, I would really appreciate it!
hi.i am 56 year old grandmother .my income is very low. older peoples shouldn,t have to pay a lot of money for cable r internet..55 and up.we have a hard time paying for our bills..things have went up ..food, rent, light, gas, clothers.,it is hard for use .
I’m also on SS and Comcast never offered any low price internet or cable to me although I’ve explained about my finances. Had to do some searching and still am paying high price for modem and box for t.v. Although found low internet and cable it still takes almost $100.00 a month for these two bills by the time they add the boxes and all thier so called taxes and fcc fees etc it wipes a good portion out. The Gov., promised free boxes when they first allowed t.v. over the air wave programs to be removed but if you have a HD t.v. you get charged almost 10.00 a month for the box and 7.50 for the modem. We cannot win. Most of us have to pay or give it up.
go on alibaba, amazon, or ebay and buy a surfboard cable modem, dump the comcast monthly lease. Ask them for 3 free DTA boxes and return your cable box. good luck!
My mother is elderly (78) and has only SSI, Medicare and food stamps as her support. is she eligible. Right now I am paying her cable bill (she has Cox Communications) but it is putting a hardship on me to do so, this would help me. Does she qualify
WTH?!…cut the cable! My mom is elderly too, barely tops 1 k a month in income, retirement included. She still works. She doesn’t have cable. Cut the cable and then you might be able to afford the internet. Yours is not a sob story. No one needs cable to live. That is a luxury item. I make 68K and I don’t have cable. But I have internet, cus I work from home and I need it for work. Otherwise, I would go where it’s free.
Its not right that my son has to be without Internet access for school for 90days because we currently have Comcast but have to get rid of it because it is too expensive for me a single mom who is living on food stamps, child support and unemployment for now. So Comcast would rather help other companies customers than help there own. I lost my job due to downsizing after 30 years and this is just one more blow! Shame on you Comcast!!
My daughter get’s free lunch at school I would like to get this get this.I have never heard of this untill now, I was looking for cheaper internet because I am going to have to get the service I have now turned off in a few days because I can’t pay the high amont any longer.I come across this web site and read about it so please get back to me asap and tell me what I need to do to get this internet. Thank you so much. Mrs. Tammy Smith
I just got service through Comcast and I’m just wondering why I wasn’t informed of this when I mentioned I had kids. I’ve had this service for 2 weeks and my daughter was just approved for free lunches and I’m just hearing about this today. So do I really have to wait 90 days?
PLEASE READ the article Internet Basic is NOT thru Comcast it is thru Century Link and looks to be Verizon FIOS so IF you have FIOS in your area I am going to take a stab in the dark and say Century is not available to you. But you put in your Zip and then your address after you click the lets get started Starburst…
Now if you get the Netbook for $150 you have to stay signed up for 2yrs 1st yr 9.95 & free modem then 13th month goes to $14.95 + modem or you can purchase modem thru them Internet speed is 1.5 that is SLOW if you ask me and that is as fast as it will get it says will usually run 15% slower than 1.5 AND there is no guarantee AND if it doesn’t live up to your expectations – it goes down – it is slow – it is always dropping – Tuff OH OH Yea I ALMOST forgot EVERY YEAR you have to be in the SAME finacial position you are in when you got the service aka you must qualify or you owe $$$
hey this is not fair that u have to be over 90 days off of comcast to use this low income program as ofright now i will be loosing cable and internet because of our finacial situation we are currently on comcast and they should work with its coustomers we follow under three of the listed programs u need to be on and cetury link requires u to pay for a modem lease some kinda connection fee shipping fee and taxes on top of that for the first month bill if u install its 50.90 if u have someone come out its anoth 30.00 you are pretty much stuck with comcast
It irritates me when they talk about ‘blazing fast’ internet speeds of 1.5Mbps as if this was something special. The ENTIRE country of S. Korea has FREE internet for all its citizens at an astounding 38Mbps (minimum): some areas are getting up to 58Mbps! They also made it their goal to have 100% literacy & are now at 98% literacy for ALL citizens (w/students required to learn 2 languages by 5th grade – Korean & English) – ditto India in this type program – whereas the US’s had an official program to ‘dumb down’ its citizens since 1970. (Download & read the FREE internet book by C. Iserbyt, Ronald Reagan’s Sr. adviser: “the Deliberate Dumbing Down of America”) It’s working, too. We’ve dropped from 94% literacy in 1970 to just under 50% in 2011. This means 1:2 U.S. citizens can’t read/write at a 5th grade level!!! Other nations’ crime rates’ve dropped & we have THE largest prison population in the world at a staggering cost of 112 BILLION/yr. Wonder why our jobs are going overseas & crime is rising? It’s no accident.
This is about Internet not the US and their illiteracy. The crime rate and literacy comes from morals and values not being taught to children and parents not taking time to make school a priority. — and NOTHING is free, someone pays for it. FYI, learned that in economics. Bet I’m younger than you and definitely not illiterate for having to pay for Internet or going to school in the US. 🙂
Hi, I live out of the city limits of Archer Fl. 32618 & many folk beside myself are out here with NO OPTION for internet except for dial-up. Can & will you EVER come out this way to provide service for us?? I have broadband right now but waiting any minute to be disconnected because the company I have Mainstreet Broadband is is out of business,,,
Notice to Customers
We regret to inform you that as of today, August 1, 2012, Broadband South LLC (d/b/a Main Street Broadband, the “Company”) is forced to cease operations. Despite certain assurances, we have been unable to reach an agreement with our senior lender, the U.S. Department of Agriculture’s Rural Utilities Service (“RUS”) that would have enabled us to continue operations.
We encourage you to make immediate arrangements for an alternative broadband supplier, as the network will eventually be shut down. We apologize for the inconvenience caused.
Sincerely,
Broadband South LLC
so please advise with MAYBE some hope for us out here in the woods,,, Thanks for your time
This web site below will tell you about the updates on who gets the grant money. I have been looking for internet for 3 days and cannot find anything affordable. My eyeballs are soooo tired. Comcast does not have a low income program without you having a child, and their 19.99 goes up after 6 months nearly double. Verizon no longer has dsl and switched to min $69.99/mo for Fios internet only. Hughes is expensive too. Dish and Directtv are expensive, and I don’t know if you can get internet only without tv except with wildblue. Plugin wireless usb prepaid sticks/hotspots/svc are expensive $50/mo etc. Wireless phone companies have so many contracts and overage fees and are expensive, and hey I can’t afford a monthly wireless phone so I have safelink. Verizon has a $19 phone only svc you can get Lifeline assistance on (do web search for lifeline application and pick your state to fill out form), but you have to order dial up internet svc through another provider, which are all 56k slow, and if you get Verizon’s $15 measured rate they can’t guarantee they will have a local number avail, so you may be charged for any calls over 30/mo or out of local area code. Centurylink in south FL, does honor the Lifeline discount, you need to ask and apply for it, but still their phone svc is 30+/mo so not cheap if you want their internet too. Apparently you can’t get dial up internet without ordering landline phone service. So I have only 2 choices, pick expensive comcast or expensive verizon, and worse, they teamed up so if you screw up your bills and leave, you have nothing. Verizon will put fraud charges on after your final bill and ruin your credit, and comcast will take your deposit if you don’t return their equipment. On the go broadband cards are too expensive for long term or all day surfing for jobs, for a laptop. Can’t get landline ATT here either, except wireless, but have you seen how much those iphones are?! I don’t need phone service or tv, only internet, so why should I have to pay $60/mo for a live wire? I am on SNAP because there isn’t much work here in FL and it’s min wage. I can’t get anything on free wifi hotspots for the palm trees, unless I drive a half hour to mcdonalds and sit in a parking lot, and the rv campgrounds are wep. We need more little companies, more choices! Maybe some point to point hotspots?? Don’t think I didn’t beg and grovel comcast to come up with a low income plan… well, they didn’t. ps-If you have high speed internet you can stream tv for free and cut the cable.
I no longer have school aged children but I am a senior citizen and have to have my internet to keep in touch with my children and grandchildren and to manage my bills. I now have Comcast broadband service but can no longer afford it. Is there any low cost programs out there for someone like me?
this sounds to good to be true but i’ll try anyway. is this available in southeast iowa by any chance? we have 2 ISP in this area, wildblue and hughesnet both charge an outlandish price for services, for example: $141.00 a month for just internet, i live online and i get 25Gb allowance in bandwidth per month. i had better internet where i lived before and only paid $66.00 a month!
i live in Rubio IA, 52585 (if thats needed to find out if i can get this here)
Im interested in the cheap internet service Im enrolled in lifeline government program with reach out wireless and need internet and home phone along with cable cheaper then what I pay with time warner cable. So please tell me how I can apply for this service?
I’m not sure about all the previous comments. This program works like it should but not easy to find the correct procedure.
New generation should have access to the internet. That applies to schools, libraries, churches and the most important our homes. The ones that can not afford it should be sponsored somehow. Comcast and Federal Government makes that happened. I know they (Comcast) do this because of the FCC regulations that force them to do it, regulating big corporations mergers like NBC Universal and Comcast. For now it’s available for anyone that has a child in school that receives reduced or free lunches.
What about us low income Americans without kids? I would like to have affordable high speed internet but Comcast is only doing it for families with kids on free or reduced school lunch…shoot, I guess I have to go find a poor kid who wants to hang out with me….
My younger brother, sister and I all three are on the low income free school lunches deal. I told my parents about this and it seems like they are interested… This would really help me with allot of school work and keep the kids entertained. Allot of people havnt yet realized how important enternet is becomng to families with kids in school. not trying to seem like I want something for nothing but I do hope the enternet quality being promised in this article is actually what you get. That and I hope its available in my area. Any way I can ask if it is without saying where I live on this post?
The obvious or underlying theme in the responses is the frustration with the child-on-school-lunch requirement. WHY in the world would the companies have a requirement so specific that most low-income Americans can’t qualify? Just because you don’t have children doesn’t mean you’re not just as desperate for help and just as determined to better yourself. In fact, people on school lunch programs are already taking advantage of a safety net, but they’re not necessarily the poorest. The poorest now seem to be people in their 50s and beyond.
Guess I’ll try to look elsewhere — wherever that is.
Really? You are gripping because we are helping low income families? Did it ever occur to you that this is because kids can’t just get up and go to the library, starbucks,mcdonalds, parks, or other place that offers free internet? If you are an adult, and you cannot get your lasy self off your chair to go to the library, then you have problems. I know what the naysayers are going to say. But thinkabout this. Before the net was popular (that wasn’t long ago, this became popular in 1995 during the time of America Online) and you wanted to read free books and read periodicals without having to pay for them, where would you HAVE to go?
Well, in my area comcast is the devil of internet providers. They need to have rediculose restrictions or they would actually help people who need it. Statistically people with kids, are more social and will tell more people about what a great things that company is doing with them. For me it’s them or att only…
The KIDS NEED THE INTERNET TO GRADUATE AND COMPETE IN THE REAL WORLD!!! Are you that dense really? Wow! You should be REALLY thankful that they do need the internet because if they didn’t then there probably wouldn’t be ANY programs willing to help your SELF SERVING AND SELFISH ASS OUT in the first place!!! Do yourself a favor next time, and try to actually read the information THAT IS SO READILY AVAILABLE FOR YOU TO READ ON THE WEBSITE! THERE ARE TWO PROGRAMS …one of which will help someone like you out! WHAT KIND OF A LOW RENT PERSON WOULD THROW THE KIDS UNDER THE BUS LIKE THAT??!!…..TRULY DISPICABLE, REALLY. I WOULDN’T TAKE YOUR BUTT TO THE LIBRARY EITHER! YOU SOUND PRETTY NEGATIVE AND MISERABLE.
I was just on Comcast’s Internet Essentials website and it says families with a child who receives reduced price lunches may be eligible, too, so I would go ahead and call whichever program covers your area. The most you’ll lose is a 5 minute phone call.
What about people who are caretakers for elderly relatives who’s income or employment has been effected. The unifying theme for these programs requires that you have children. But there are a significant amount of americans who are careing for elderly/or disabled individuals which can be every bit as time consuming and financially exhaustive as those with children. Not to mention the endless research required to try to find programs that are specific to their retirement status, health problems, and social programs that are income sensitive. Alot of women of a specific generation trusted that the government would always protect them and now we find elderly women with not so supportive retirement alternatives who don’t qualify for social security or social programs because of technicalities. Where is there help for people in my situation? My aunt is eternally at the threshold according to beaurocrats but not beyond it enough to keep her own head above the water, and not below it enough to qualify for anything. The middle is a crappy place to be. sorry for the downer guys, just need to vent some frustration.
My son attends a free public charter school that does not have a standard kitchen (it’s only a “warming kitchen”) so therefore no state lunch program. We are on TANF and Medicaid and waiting for unemployment but live in the Comcast service area and unfortunately a high cost of living area..Key West. Is having a child on the free school lunch program the only consideration to apply for the Internet Essentials program? Thank you for your time.
I am looking for a cheap internet,I am on a very low budget income SS. I really
need something I can afford. I am not computer savy, I am 79 so I don’t need all
the extras I just need it to work , LIke if I want to send an e-mail I know is going
through. I have been with ATT-U verse and I have never rec. an e-mail under the
att,net. internet I keep complainng but no results is time to look for something I can
afford. I need to get Att-u verse out of my pocket for internet and phone. I can’t
afford it on SS. Please reply ASAP. Thank You
Juanita, I too have AT&T but not UVerse. I have the regular broadband. They raised my bill from 38$ to 42$ without any notice or explaining why! My only other option for internet service is Comcast which is more expensive. I live off a disability income. I would like to see a low cost service for seniors (I’m 57) and not only families with kids. I do love it that these programs are available though!
I also would like to see a $9.95 program for the seniors, too! I have Verizon’s double play for $49.99.
However with inside wire maintenance for $8.99, plus taxes & fees, my bill comes up to $74.31. After one year, the router is mine. If a program comes out for someone like us, I’d hop on it, myself. Like you, I also get money from the government.
hi cheap internet admin, i dont have children…. period! are there any programs that i can pay 9.95 per month to get internet? I have proof that i am on food stamps and have no income right now. I just need to have internet so that i can get a job and hopefully better my life! I could use a small break, I am hopefull and and i have a desire for life still and im hoping it will prevail here. please help me out and ty for your time
[…] may already have read about another similarly priced option from Comcast called “Internet Essentials.” The two programs sound nearly identical — broadband for ten bucks a month and a netbook for […]
Internet Essentials expands again: Now available to all low-income Americans, the disabled, and seniors on Medicaid - Comcast has once again proved its commitment to low-income Americans by opening up its Internet Essentials program to ALL low-income Americans, people with disabilities and seniors on Medicaid.
Comcast’s Internet Essentials program now helping four million low-income Americans - One million households, four million customers. No matter how much some community advocates complain, Internet Essentials program is a huge success, and no other low-income internet plans come anywhere close to those numbers.
Warp speed, Mr. Sulu: Comcast increases speed for Internet Essentials customers - Comcast’s low-income Internet Essentials plan are about to an very early Christmas present. The company is increasing their internet speeds by 50%.
Huge Internet Essentials expansion: $10 per month plan now available to HUD families with no children - If there’s one complaint we hear most often here at CheapInternet.com, it is that none of the low-income Internet plans are available to families without children. Well, Comcast and its Internet Essentials program has taken a big step toward solving that problem. Comcast and the U.S. Department of Housing and Urban Development (otherwise known as […]
More good news for America’s poor: Comcast bringing cheap internet to public housing residents - Comcast just announced that it has begun rolling out its low-income, high-speed Internet Essentials plan to residents of public housing.
Comcast testing Internet Essentials program for low-income community college students in Colorado and Illinois - Until now, the Internet Essentials program has targeted low-income families with at least one student who qualifies for the National School Lunch Program. What’s always baffled us if that students’ eligibility was cut off the day they graduated from high school — just in time to cut them off from affordable internet as they go […]
Great news for America’s senior citizens: Internet Essentials conducting pilot program for seniors - If everything goes well, Comcast will begin offering high-speed Internet for just $9.95 per month to senior citizens across the country. Eligible seniors will also be offered Internet-ready computers for just $150.
It’s about time: Comcast develops pilot program to bring high-speed internet to low-income seniors - Comcast is addressing one of the Internet Essential program's biggest shortcomings by conducting a pilot program designed to bring Internet Essentials to low-income senior citizens.
Twice as nice: Comcast doubles the speed of low-income Internet Essentials program - Internet Essentials has made their outstanding program even better by doubling its speed from 5 Megabytes per second to 10 Mbps., and giving customers a free wireless router.
duffy dennis says
i took over my father’s account after he passed, as i needed internet to handle the estate from his house.
I have now decided to move into the house and have not had comcast in my name. I qualify for the internet essentials but they are saying that I have been a customer and have to cancel and wait 3 months. Sounds like a load of it! Should I fight or just go back to books and jigsaws for 3 months?
CheapInternet.com Administrator says
Sounds to us like you should qualify under the circumstances. If the current account is in your father’s name and you can prove he passed away (for example, with a death certificate), seems fair to us. Call in again and ask to speak to a supervisor.
Wendellyn Plummer says
At this point in my life, I never thought I would have to have assistance. Even though I have a very minimal income from the Company I was forced to retire from, I have Lupus and I very rarely missed work, NO one at Comcast said that I might be able to qualify for a reduced rate from them. I also get a reduced amount of Social Security as I had to retire at the age of 62. I tried to get SSI, but was told and refused by SS and an attorney that Lupus was just a reason not to work. I was told by said attorney that I was lazy and go get a “REAL” job. I have worked since I was 15 and my last company for total of 23 years.
My HOA had always provided our Internet coverage and when they could not reach an agreement on terms, we had to find our own coverage. I waited almost another year before I got the VERY high priced TV and Internet coverage from Comcast. Since our houses were already wired for Comcast, I thought this would be a good idea and less cost. I must say I am very new to this “asking for help,” situation in my life. Thank you for the number to call and I will be doing so later on today.
CheapInternet.com Administrator says
Sorry to hear about your health problems, Wendellyn. We have a couple friends with lupus and it can be a terrible disease.
Unfortunately, once you have signed up with Comcast for a regular-priced plan, they will require you to go without internet for 90 days before you can enroll in their low-cost plan. Yes, it’s a crazy rule, but one that all the low-income service providers have.
You also might check out all the plans in your state (link below) to see if any of them are available in your area. If so, you might be able to switch over to one of them immediately. Here’s that link:
https://www.cheapinternet.com/states
Marlan Jenkins says
I m unemployed because of covid 19 the internet will provide the tools necessary for me to find employment before my benifits run out…..thanks Comcast your heaven senot during this pandemic
CheapInternet.com Administrator says
We’re not Comcast, Marlan, so we cannot enroll you. You need to call that company’s customer service team at the number we provide above.
Judi says
What kind of offer is Comcast offering that one must be disconnected if they are current customers and wait 3 months to be reconnected in order to be eligible? This is a evil way of being sure you will not be eligible (or go completely without ANY internet for 3 months) for many families who circumstances have changed in the past year or two.
Motorcityrich says
The article said that “People with disabilities, Seniors on Medicaid, All low-income adults (defined as 38% above the poverty line in your area)” qualify for the plan.
I am a disabled (with muscular dystrophy), (not on Medicaid) low-income Senior (less than 38% level), and was told that I do not qualify for the plan.
Is the article inaccurate on those points?
CheapInternet.com Administrator says
Hmmmm. Interesting question, Motor. Comcast has widely advertised these eligibility rules for a long time, but now they do not show up on its website. We will investigate and report back.
Motorcityrich says
Thank you! I am interested in what you you can find on this.
CheapInternet.com Administrator says
Here is a list of ways you can be eligible (taken directly from the Internet Essentials website):
If a document has to be submitted for your application, please provide one (1) document from the list below:
MEDICAID: card or most recent eligibility letter for any member of your household.
Public housing assistance documentation such as your lease, housing assistance payment (HAP) contract, or eligibility documentation from HUD.
SNAP: letter indicating you are approved for Supplemental Nutrition Assistance Program benefits.
TANF: eligibility letter for Temporary Assistance for Needy Families.
SSI: eligibility letter for Supplemental Security Income.
NSLP/Head Start: copy of a letter indicating current participation in the National School Lunch Program or Head Start, with your child’s name, the school name, and the address of where you are requesting service.
LIHEAP: letter confirming your eligibility for Low Income Home Energy Assistance Program.
WIC: eligibility letter for the Women, Infants, and Children program.
FEDERAL PELL GRANT: (Colorado and Illinois only) documentation from your community college’s financial aid office.
VA PENSION: veterans pension eligibility determination letter from the Veterans Administration.
Tribal assistance eligibility letter, including TTANF, FDPIR, etc.
Anna Pacheco says
I am interested in the Internet Essentials plan. I am currently a recipient of Medicaid and 59 years of age. I was just furlowed from my job due to Convid-19 and need to apply for unemployment as this is a very unpredictable time in life. I have not had internet service with any company for over 2 years had to let go of it as I couldn’t afford it. I have a computer.
CheapInternet.com Administrator says
We are not a service provider, Anna. This is an independent informational website. You’ll need to contact Internet Essentials using the contact info we provide in the article.
Anna Pacheco says
I am interested in the Internet Essentials plan. I am currently a recipient of Medicaid and 59 years of age. I was just furlowed from my job due to Convid-19 and need to apply for unemployment as this is a very unpredictable time in life. I have not had internet service with any company for over 2 years had to let go of it as I couldn’t afford it.
CheapInternet.com Administrator says
Are you sure Internet Essentials is the correct plan for you, Anna? Before you decide, check out all the low-income plans to find the one that fits your needs best:
https://www.cheapinternet.com/low-income-internet
Bobbie Thomas says
My grandson dose not live by with me but I keep him about all the time I’m disabled my self can I get this so my grandson can do school work cause school is closed for the rest of the year this is where I live.
CheapInternet.com Administrator says
You may qualify for yourself, but you cannot get the account in a minor’s name. Contact the company’s customer service team using the contact info we provide.
Claudia urquilla says
Hola yo llené la aplicación pero cuando puse mi dirección decía qué no está correcta si es mi dirección qué escribí necesito el internet para las tareas de la escuela
CheapInternet.com Administrator says
No habla espanol, Claudia.
Don Jordan says
I had applied twice for Comcast essentials. Was placed on an over-affordable plan against my wishes by Xfinity employee after he requested I provide my mothers death certificate. As the plan became un-affordable and fell delinquent I reapplied for Essentials and was denied. After a few weeks we were facing eviction and homelessness. I am a Veteran on a partial disability with my disabled adult son and his 5 year old with whom he shares custody.
I was contacted by city services after my PG&E and Utilities were placed on a low-income status and was offered to have my Xfinity account restored at a lower rate and then eventually pay off the balance of the account to which I agreed. I was provided this install information – Your Installation Information Order Number:100149446690**** Installation Appointment: Tuesday, February 04, 1:00 pm – 3:00 pm Service Address: ********************* Questions about your installation? | Prepare for installation Here is a summary of your order Monthly Charges
Your Xfinity Plan
Performance Select Xfinity Flex Internet Performance Select | Download speeds up to 100 Mbps; Upload speeds up to 5 Mbps $34.99 / mo The offer is subject to the terms of your 12-month term agreement.
$110 Early Termination Fee applies.
Minimum Term Agreement Included Performance Select Internet Included Flex Streaming TV Box Rental Included Equipment & Services
Internet/Voice Equipment Rental $14.00 / mo Taxes, Surcharges & Fees
Estimated Taxes, and Government & Other Fees $0.55 / mo One-Time Charges
Payment Plans
Professional Installation $89.99 $15.00 per month for 6 months
and was asked to return any and all equipment the servgice technician didnt reecycle or reuse which I did the following morning.
After only 4 days of the account being reactivated Collections Agent Allyssa from Xfinity spoke harshly to me demeaned me, turned off the account while I was in the middle of checking and responding to my emails. She demanded $1000.00 stating that I never returned the equipment which I had, and attempted to provide the Tracking number and receipt information form the returned items. She was rude, abrasive and made false accusations for which I have suffered and feel violated by Xfinity as of now because immediatley after YOUR Organization reinstated the account with only just under $400.00 outstanding which I had discussed with a representative about getting that caught up as soon as HUD-VASH and Veterans Resources assisted me to get situated and back on our feet. A bill arrived shortly afterward for $1723. again claiming that i was at fault, cutoff my contract early (which was done on YOUR part) and that I maintained your equipment and had not turned it in which it was and I still possess the 3 receipts and confirmations.
As of today I still receive multiple daily emails advising me how to best utilize the Flex plan for which YOU had installed and also phone calls from your collections.
I have suffered some physical, emotional and mental crisis this last year and am unable to work at present and have a terminal illness that has limited my abilities and limited our income greatly. I have spoken to the BBB and other agencies about how to best resolve this issue as I do qualify for the Essentials plan which we were denied and I will pursue legal action to protect myself the onslaught of accusations and lies about the equipment and how we were misled and mistreated by your staff in regards to the program plan you suggested and then immediately turned off and took away from us and then began amassing fees and charges that were clearly in your error.
Please examine how to proceed forward and provide us the service and assistance that YOUR Customer Service and Essentials Program agents are capable of and withhold from the assault, insults and accusations from the Collections department.Please call me at 714-718-**** to resolve this and establish (re-establish) the Comcast Essentials…
Respectfully,
Don Jordan
CheapInternet.com Administrator says
That’s a bad story, Don, but PLEASE understands that this website is NOT affiliated with Internet Essentials nor with any other low-income service provider. This is an independent informational website. In other words, we have nothing to do with your service nor the problems with your service. Best of luck getting those issues solved.
Kat wilson says
I am 69 years old and receive and live solely on monthly social security benefits, which is no more than $21,000 per year.
I would like to know if I qualify for any of these programs, it is a little confusing to determine if I do.
I am presently with Spectrum and my monthly bill is approximately $85. I have to cancel, unfortunately.
Thank you for any help!
CheapInternet.com Administrator says
Here’s what we’d suggest, Kat: Contact Internet Essentials customer service team and they can help you figure out if you’re eligible. It’s impossible for us to go into a lengthy discussion of eligibility rules here in the comments section.
john deppe says
Am interested in your9.95 service
CheapInternet.com Administrator says
It’s not “our” service, John. This is an independent informational website, NOT a low-income internet service provider. Contact the company directly using the contact info we provide above.
Hoagy says
is there a way to ask for comcast Int essentials for Ellensburg Wa.98926 ?
CheapInternet.com Administrator says
It’s either available in your area or it’s not, Hoagy. There’s no way to request it if the company doesn’t already offer cable in your area. Check out the list of states/cities at the bottom of the article above to see if it’s available in your area.
TONY MARTIN says
Is this considered “lifeline? Im trying to get the free phone/ minutes but cant because those programs say im ALREADY on lifeline thru Comcast paying $ 10.00 a month, I told them NO, Its just a program to help the elderly [ me ] a senior citizen special,, any ideas on that???
TONY MARTIN says
Sorry, update, meant to add, im paying $ 10.00 a month for INTERNET,,,
CheapInternet.com Administrator says
Comcast Internet Essentials is completely unrelated to the Lifeline free government cell phone program.
CheapInternet.com Administrator says
No, these plans are NOT Lifeline. None of the low-income internet plans are connected to Lifeline.
Colette Okelley says
I would like to have the $10 internet package please
CheapInternet.com Administrator says
Do you qualify? Have you enrolled? You can find all the info you need in the article on this page.
VJ says
That is such a load of bull. Is Comcast pretending to offer this while actually not offering it in ost areas? I am in Portland, Oregon. You list Oregon on this page, but below where you list the cities, none are listed for Oregon!
Because I am moving within Portland to a different ZIP code, I attempted to apply twice. Apparently, comcast makes it LOOK as if they offer internetessentials, while telling people in a large metropolitan area, “It looks like you do not meet the eligibility criteria for Internet Essentials. ” OR “It looks like you are in an area not served” OR “It looks like you have already applies”.
That is underhanded of Comcast. Is it just barely on this side of the law?
CheapInternet.com Administrator says
Thanks, VJ. You have discovered an inconsistency in our list. We do, in fact, list Oregon up near the top of the page, but then we list no cities in the section of the page where they should be. We will look into this discrepancy and get back to you.
Francheska says
I need cheap internet for 2 kids in school
CheapInternet.com Administrator says
Here’s where you can check out ALL the low-income internet plans to find the one that fits your needs best (and is available where you live):
https://www.cheapinternet.com/low-income-internet
James says
So u need a cable internet ready home to use the self install kit correct?? So what im asking is if my home has no xfinity cable hook up i would not be able to use this would i?
CheapInternet.com Administrator says
Yes, you must be cable-ready. The problem many rural customers face is that cable does not come to their house.
JK says
LOL all I wanted to know is what State/city/county for Internet Essentials. The web site does not off should have drop down box with state and city or county it would be perfect. Apply first only to see if your state offers this or unless they just want you information before saying (I think so)
This site is booked marked Thank you very much for the great information and in details where you not help but to understand.
CheapInternet.com Administrator says
Huh?
Henry says
The Comcast Internet Essentials website does not have a look up feature to determine if you are in their service area. You need to complete the online application and enter your street address. It will then respond if you are located in their service area or not.
If you are concerned about revealing your residence and name before you can determine if you are located in their service area, I can understand that. You are concerned about identity theft. But be aware, that names and addresses can easily be found online anyway. If you are paranoid about getting exposed, I would suggest never to go online at all.
Henry says
I current have PCs for People wireless internet service at $135 per year. This offer would be cheaper than the Sprint service (which appears to max out at about 20 MB/second speed from my area). I know a Comcast branch office just down the road from my home. I wonder how this service will be installed? Same like running some kind of underground cable into the home that connects to a router device? If they have to dig and cut through parts of the house, that may not be a good thing. I will try to find out what exactly the installation service is involved with this company.
CheapInternet.com Administrator says
No, they don’t have to dig anything up, Henry.
Henry says
Hello
Thanks for the clarification. I looked over the Comcast site concerning wifi service and they use a router device to connect to their over the air signal. I have seen the Comcast Xfinity SSID listed on wireless network connection list box on the task bar of the browser. The connection is listed as unsecured(no security type listed). However, I could not connect to it and it sends me to a login screen for Xfinity Comcast portal to sign in after I try to go to any website.
melissa nichols says
I am looking for internet service for my two school aged kids. I am on a very low fixed income. we receive food stamps and badger care , but there aren’t any internet providers cheap enough. please help. It also states that the town that I live in is not eligible these services. Antigo WI is a smaller town with a lot of low income families that could benefit for this program.
CheapInternet.com Administrator says
There are other programs available and you should check them out to see if one of the others can provide you with cheap internet service, Melissa. Here’s where you can find them all:
https://www.cheapinternet.com/low-income-internet
Patricia Rios says
Im on disability a fixed income.am looking for internet service thats affordable..im on housing an receive food stamps.but not much.can u please get back with me.Thank u
CheapInternet.com Administrator says
There are a number of plans available depending on where you live, Patricia. Here’s where you can find them and check the geographic availability and the eligibility requirements:
https://www.cheapinternet.com/low-income-internet
Imelda Diaz says
I need to help My son do his homework and I need low income internet
CheapInternet.com Administrator says
Here’s where you can find all the low-income internet plans. Check them all out to find out what’s available in your area:
https://www.cheapinternet.com/low-income-internet
Briaunna Jackson says
I would like low income internet please
CheapInternet.com Administrator says
Check out all the low-income internet plans available at this link:
https://www.cheapinternet.com/low-income-internet
Catrassa Fuller says
Every time i try to sign up for this they give me the runaround. My child is a pittsburgh public schools student. I reside in public housing and do not owe Comcast. Why am i having this problem?
CheapInternet.com Administrator says
Since we are not affiliated with Internet Essentials (nor any other cheap internet plan), there is no way for us to analyze what your problem is, Catrassa.
Esperanza Rosas says
Comcast/X-finity Do you have low-cost internet for homeless college students available. Something similar to Wi-Fi on the go or hot-spot box? It would be a great help to students who don’t have a home to be able to have internet to plug into on the go. It would also help to offer something for the disadvantage youth who do not have internet and wish to attend college via internet classes. Just an Idea.
CheapInternet.com Administrator says
Let’s hope Comcast execs see your suggestion here, Esperanza.
Cynthia D'Amico says
Im intrested in this internet how do i get it going
CheapInternet.com Administrator says
Check out ALL the low-income internet plans at this link to find the ones that fit your needs best, Cynthia:
https://www.cheapinternet.com/low-income-internet
Katie says
What if you receive a subsidy but it is technically not a HUD subsidy? Are people who receive assistance for housing still eligible?
CheapInternet.com Administrator says
We’ve never been asked that question and we are not ashamed to admit that we know absolutely nothing about non-HUD subsidies. You’ll need to ask your question directly to the Internet Essentials customer service team, Katie.
william shirley says
With school out my grandchildren (3) are on internet and using more data is their a plan to add low cost data for a couple of months?
CheapInternet.com Administrator says
Contact customer service using the contact info we provide in the article above, William.
Sandeka says
I wanna sign up but i still have equipment n i have a balance so i s my balance $600 or will it be lowered after i return equipment then will i qualify for the program o would love to start some type of arrangements to pay the bill off can i still get approved
CheapInternet.com Administrator says
We’re not your service provider, Sandeka, so there is no way for us to know the details of your bill and what you owe. You need to speak to your service provider’s customer service team to get your questions answered.
Jefferey R Mattos says
It says for Internet essentials ” Comcast ” that you cannot have had service for the last the months. You would have to cancel and wait thee months. with no balance owing.
CheapInternet.com Administrator says
You are 100% correct, Jefferey. But one option to consider is switching to one of the other low-income internet plans immediately if they are available in Sandeka’s area.
Marsha Coleman says
Internet Essential lied about talking to me about a back bill that I owed years ago. Noone ever told me that. Now here I sit without cable that was cut off today without any warning. I’m pissed!!! As far as Im concerned they can come take the internet box back!!!
CheapInternet.com Administrator says
Our article clearly states that owing back payments to Comcast will disqualify you from the program. Perhaps you didn’t read it before you enrolled. Your next move is probably to see if any of the other low-income internet plans are available where you live. You can review them all to find the one that fits your needs best at this link:
https://www.cheapinternet.com/low-income-internet
Terrie allman says
Can I get a home phone hooked up too?
CheapInternet.com Administrator says
Lifeline offers discounted home landlines, but they are not free.
Sharyn Chambers says
I needed Internet service
CheapInternet.com Administrator says
Then you need to enroll, Sharyn.
Justin Timer says
Go to a library and use the internet there. I am sickened my bill is 10x this amount to pay for others hand me out. I only make $30k yr and work my butt off and others dont work and get more free stuff. Stop being controlled by the democrat slave master.
Yaux says
It’s all how you look at life, isn’t it? I explained to my Mother now that she is a senior citizen on very low income after paying taxes her whole life, and having a father, brothers, husband, and son who all did their duty to their country and served in every branch of the military, it’s more than ok for her to get her internet for $9.95 when I have to pay $60.00 for my college aged son to complete his school work. It’s more than OK. When life throws you a tough moment, I hope you’re not kicking people who are trying to help you. If you never need help or feel a need to help others, you’re doing something wrong. That’s the whole point of being here in the first place.
Jahaira Rivera says
I would like to get your services for my young kid who goes to private school.
CheapInternet.com Administrator says
You can check out all the low-income internet plans available to find the one that fits your needs best at this link:
https://www.cheapinternet.com/low-income-internet
Anthony Mann says
Hey I have move: my old address is ** ****** *** South Bay Florida on 12/28/2019 can turn my internet off? Can you send my bill to **** ******* **** Memphis Tennessee 38128
CheapInternet.com Administrator says
No, we cannot do that because we are not your service provider. Get in touch with its customer service team.
Britney Hawkins says
I’m starting g online school and I can’t started without internet
CheapInternet.com Administrator says
You need to check out ALL the low-income internet plans that are available, Britney. You may find one that fits your needs better than all the others. Here’s where you can find that info:
https://www.cheapinternet.com/low-income-internet
Peggy Palacios says
I am on a low income my income from SSN is 1240.00 per month. I do have a computer but! i can,t pay anymore 10.00per month for a internet service.Could you you help me get a internet service for 10.00 or 15.00 per month.I can,t pay anymore then that. And as you know most internet service co,. are40.00 to50.00 prr month. thank you,Ms Peggy Palacios.
CheapInternet.com Administrator says
Check out all the low-income internet plans to find out which one might fit your needs best. Here’s a link:
https://www.cheapinternet.com/low-income-internet
rosemary reyes says
I HAVE ONE GRANDCHILD AND I NEED TO HELP HIM FIND THINGS HE NEEDS FOR SCHOO L
CheapInternet.com Administrator says
Check out ALL the low-income internet plans available at this link:
https://www.cheapinternet.com/low-income-internet
Check them all out closely to make sure you find the one that fits your needs best.
Kathy George says
I’m raising two grandchildren and I need internet immediately for schoolwork on snow days!
CheapInternet.com Administrator says
There are a number of plans you should check out to find the one that fits your needs best. You can find them all here:
https://www.cheapinternet.com/low-income-internet
Theresa Curtis says
i need internet ASAP for kids to do their homework after the CampFire…Please help–i can’t figure out to get internet up here!
CheapInternet.com Administrator says
We cannot possibly comprehend what life must have been like during and after those horrible fires. Our hearts go out to you. That being said, it’s very, very difficult for rural residents to get internet service under the best of circumstances. We wish we had some brilliant words of wisdom that would help you, but we do not. Best of luck, Theresa.
Poli McNellis says
How to apply
CheapInternet.com Administrator says
The article tells you everything you need to know, Poli.
CheapInternet.com Administrator says
The article on this page tells you everything you need to know, Poli.
ANNIE SENN phone 3342681646 says
lsenn1o1@gmail.com live in Brundidge Alabama a senior aind need help with internet ihave to have a hearing impaired phone need wifi for my phone iget alittle over 15,ooo a year.
Richard Geary says
I need low-cost internet in Oklahoma City. I am almost 72, low-income limited to Social Security. I have no auto transportation, no driver’s license; I attempt to do volunteer activity which meets my health requirements. I started a free bicycle non-profit from my garage before I had to vacate my residence.
Terry Diggs says
I live I. Redding CA. I am on had and am disabled with M.s. My finances are very limited and would like to get low Income internet.
Michelle says
Well I just spent the last two hours navigating these web sites. It’s a wild goose chase that has ended with the realization that I don’t qualify for low cost internet because I don’t have a child at home who qualifies for the school lunch program and I’m not 65 years old. I am 57, unemployed, and my U/I benefits ran out a month ago. My internet bill is $75.00 per month which I can’t pay with 0 income, but how am I supposed to find a job without it?
CheapInternet.com Administrator says
Did you check out PCs for People, Michelle? Eligibility is income-based and the program allows a much higher income level than you might expect. Check it (and all the other low-income programs currently available) at this link:
https://www.cheapinternet.com/low-income-internet
Anon3321 says
Internet Essentials is 15Mbps, enough to do one bandwidth intensive thing at a time and several non intensive things at a time. So if you wanted to stream a movie in HD on a large screen tv you could, but couldn’t do anything else. But if you wanted to do your homework or work on a project online and your roommate wanted to stream video on phone then you could.
Olajumoke says
How do i apply for comcast internet?
CheapInternet.com Administrator says
All the low-income internet plans are listed and explained in detail at this link:
https://www.cheapinternet.com/low-income-internet
We would suggest that you check each of them out carefully to determine which one fits your needs best. Then enroll using the contact info we provide in each company’s listing.
David dwight says
I only Internet for a home computer. I am new to Internet.
CheapInternet.com Administrator says
Check out all the low-income internet plans available to make sure you find the one that fits your needs best, David. You can find them all here:
https://www.cheapinternet.com/low-income-internet
Ashley says
I can’t finish my online application. IT KEEPS SAYING ERROR AND MY ADDRESS ISN’T RITE
CheapInternet.com Administrator says
Does it say “Your address isn’t rite” or “Your address isn’t right?”
If we were you, we could use the information we provide to contact Internet Essentials customer service to see if they can resolve the issue.
Rachel Smith says
I got one kid and I get ssi and Social Security disability can I get Internet for a low-cost
CheapInternet.com Administrator says
Check out all the low-income internet plans to find the ones for which you are available. There may be more than one:
https://www.cheapinternet.com/low-income-internet
CheapInternet.com Administrator says
Puede verificar todas las formas de calificar en este artículo:
https://www.cheapinternet.com/low-income-internet
Kathy Claudon says
Can basic cable tv be received at low cost for 5 kids who qualify for funded school lunch program?
CheapInternet.com Administrator says
Sorry, Kathy, but cable TV is not part of any of the low-income internet plans.
Delilah Gonzales says
Is Essentials available for low income. student attending college . and does receieve foodstamps. Im 48 going to college. I receive the Snap benefits . i dnt live in housing im not on any school lunch program and im not a senior citizen. So what program u have to offer for me for internet. For my studies.
CheapInternet.com Administrator says
Here’s where you can find ALL the low-income internet plans, Delilah. Check them all out carefully to find the one that fits your needs best:
https://www.cheapinternet.com/low-income-internet
Ikhlas aljassem says
Hi my name is ikhlas mom sara ahmed is 6th and lara ahmed is 4th and jana ahmed is 2nd pleas I need internet four school Ihave ssi and low income .
CheapInternet.com Administrator says
You cannot apply here, Ikhlas, because this website is not operated by an low-income internet service provider. This is an independent informational website. You need to enroll directly with the service provider using the contact info we provide in the article.
Blah says
Comcast is bullshiting. They say no snap or govt assistance program is available.
CheapInternet.com Administrator says
We’re not sure where you got your information, Blah, but it’s incorrect. Internet Essentials is by far the largest of the low-income internet plans. Comcast has done a great job promoting it and it now serves millions of low-income Americans.
The problem may be the terminology you’re using. Internet Essentials is NOT a government assistance program. It is 100% sponsored by Comcast.
Larry Faso says
Thank you FCC for requiring Comcast to make cheap internet available as a condition for buying NBC. Thank you Comcast for extending your program beyond three years. We advance as a culture from the largess of big corporations. The poor are not as likely to suffer a decline in the quality of life and cause any further difficulties when they are given amenities at no great expense to big business. Abe Lincoln read law books by fireplace light. Comcast may be providing the same incentive by making internet available to the poor.
Melanie diamond says
I am 63 with only unemployment benefits as income. When it runs out my income will be zero. Need internet to find work. Is there any cheap plan for me in California zip code 95242?I have a desktop computer already .
CheapInternet.com Administrator says
We can’t track availability down to the zip code level, Melanie, but you can check out all the low-income internet plans available at this link:
https://www.cheapinternet.com/low-income-internet
Gerda Latham says
I previously called Internetessentials and was told that the cost of my internet would be reduced as I am considered a low-income senior citizen. However when I checked my Comcast website I found I was being billed @ my previous rate of $63. including tax. My account # is 8535 1141 6005 4538.
CheapInternet.com Administrator says
We think the customer service agent was incorrect. You cannot move directly from a full-price Comcast plan to the low-income Internet Essentials internet plan. You must have a break of 90 days in which you do not subscribe to IE. Yeah, that’s horribly inconvenient, but those are the rules.
The good news is that there may be other internet plans available during that gap or even from now on. Click through all the low-income service providers at this link to see which one fits your needs best:
https://www.cheapinternet.com/low-income-internet
Starla Grilley says
I really am in need of affordable of Internet. I’m a senior Widow on social security. Please help. I like in Knoxville Tennessee. Please let me know if I’m eligible for low-income internet services. Thank you very much.
CheapInternet.com Administrator says
That’s impossible for us to answer, Starla, because we don’t know how much you make nor exactly where you live. But you can easily contact Internet Essentials (the contact info is in the article above) to ask if you qualify and if it’s available in your area.
If not, there are lots of other options for you to check out at this link:
https://www.cheapinternet.com/low-income-internet
In fact, you should click through all of them prior to enrolling in any plan. You may find one that fits your needs better than the others.
Jackie says
Does this offer also apply to seniors with low income and are in HUD approved apartments. I see it is offered in my city and state but the information did not mention senior citizens.
Tammy Faust says
I love. HUD approved apartment in Huntsville Alabama. 35801. U have no income and have just signed up for my disability wondering if I am approved for free internet and phone.
CheapInternet.com Administrator says
Have you checked to see in which states and cities Internet Essientials is available? Check this body of the article above. You should also check out all the other low-income internet plans to see if one of them fits your needs better than the others. Here’s where you can check them all out:
https://www.cheapinternet.com/low-income-internet
Mary says
Please let us know if you were successful in obtaining HUD living WIFI service. We all need info and feedback. Thanks!
Brolly says
Iam applying for wifi 4 students
CheapInternet.com Administrator says
Good luck.
Bashiru Eletu says
How ca I make my monthly payment online. I have not gotten my bill for February 2018. I just the ineyerne in February and I need to know when and to make payment
CheapInternet.com Administrator says
This is an independent informational website, Bashiru, NOT your service provider. You’ll need to contact its customer service team or visit its website to get your question answered.
Yane says
I would like to apply because there is no internet in my area. I went to a meeting in my child schoo and they told me to apply because my 2 children need to do homework sometimes in the computer.
CheapInternet.com Administrator says
We assume you live in a rural area because you say that there is no internet in your area, Yane. But we would recommend that you check out every low-income internet service provider at this link. It may turn out that one or more of them are available in your area:
https://www.cheapinternet.com/low-income-internet
Carman says
I have a myself, my son, my husband and my daughter who is a full-time student. My family all qualified for Medicaid. My husband had surgery and ran into complications. During that time because he missed over 90 days his job was terminated. Because of health and age, he can’t find a job.
Does this include phone and TV?
How long does it take to get the service?
CheapInternet.com Administrator says
The plans discussed on this website include only internet access, Carman. However, if you visit our other site, FreeGovernmentCellPhones.net, you can find out all about plans that offer cell phone, texting and limited internet service. There are NO plans that offer television.
Kathy says
How does a 35 year old with no children that are in school, yet, and that is not low-income, qualify for internet essentials through xfinity??
CheapInternet.com Administrator says
There are a number of low-income internet plans available, Kathy. They each have different eligibility requirements. You should check them all out, but PCs for People is definitely one you should take a look at, because it sounds as if you would qualify for it:
https://www.cheapinternet.com/low-income-internet
Kathy says
The reason why i’m asking, is because my ex husband who is a cabinet maker (his own business) has recently gotten xfinity internet… i’m wondering how he qualified for this program if he has no kids that live with him, they live with me… so if I apply for this program, since I have a child that receives free lunches, will I get approved even tho he’s claiming to have our child ? Can we use the same child for this program but two different addresses ? Or ? How does this work??
CheapInternet.com Administrator says
Congratulations, Kathy. You have just asked a question we’ve never before received. It seems logical that both households should qualify, but we are not 100% sure. Contact customer service and ask them that question. The worst they can say is “No, only one household is eligible.” If that’s the case, you can then determine if you qualify for one of the other plans, such as PCs for People.
Sophie says
Hello just got off the phone with some gentleman named Earl saying after 3 years essentials does not apply WOW all I was trying to do was exchange my computer that is not right feel free to call or email me.
CheapInternet.com Administrator says
We need a bit of clarification, Sophie. Are you saying that your Internet Essentials contract was cancelled because three years is the limit? Or did we misinterpret your comment?
Cheynay Meriwether says
I’m on ssi because I ha e juvenile rheumatoid arthritis seizures and neuropathy. Can’t work. Need to be able to get a Hold of people and email doctor
CheapInternet.com Administrator says
There are a number of low-income internet plans available, Cheynay. You should check them all out to find the one that fits your needs best before choosing a service provider. Here’s where you can check them all out:
https://www.cheapinternet.com/low-income-internet
Sophie says
Good luck with that they should have gaven you or sold one of those things you connect to computer it does it all you talk and it does the typing
Linda S Stevenson says
Is being on disability low income enough for a low cost internet program
CheapInternet.com Administrator says
Each low-income internet plan has different eligibility requirements, Linda. Check them all out at the following link to determine which plan fits your needs best (off the top of our heads, we’re going to guess that it’s PCs for People):
https://www.cheapinternet.com/low-income-internet
Noreen says
This is a load of hot air. Comcast holds seniors hostage to the contract and then 90 days without service. They demand their pound of flesh. This smarmy load you are dishing up is just plain bait and switch to those of us being held hostage by the comcast thieves.
I am dropping them like a hot potato. I will just have no phone, no internet or tv. But that means squat to you and comcast. There is no silver lining and your dumb statements mean zip.
CheapInternet.com Administrator says
Thank you for you kind thoughts, Noreen. We’re sure all our readers appreciate your thoughtful, reasoned opinion.
"B" says
I see special rates for students (in school), low income families (w/children), seniors (62-I think)…..
so do you have anything inexpensive for the in between people like me who are widowed, 59 years young, who needs internet for home; however, preferable not slow like I’m getting!
Not a big gamer, but need to keep up with the Jones’!!! Whoever the heck they are..lol
Thanks… {;0)-
CheapInternet.com Administrator says
Have you checked out all the low-income internet plans currently available? If not, here’s where you can find them:
https://www.cheapinternet.com/low-income-internet
Pay particular attention to PCs for People. If it’s available where you live, it may be exactly what you’re looking for.
odrick sylne says
Good morning please .I need internet essentials for my daughter.
CheapInternet.com Administrator says
You need to contact Internet Essentials using the contact info provided in the article, odrick. This is an independent informational website, not an internet service provider.
Thomas Pittman says
I want to get internet for low income seniors
CheapInternet.com Administrator says
You should check out ALL the low-income plans available, Thomas, before you decide on a service provider. Here’s where you can get more info on all those plans:
https://www.cheapinternet.com/low-income-internet
Yesnenia says
I wish it had more to it & keep the price, I appreciate how use called to make sure everything was OK and to see if service was turned on. You guys are really fast on connecting your service with no issue. Thank you!
PATRICK Russell says
Am I in an available area for low income internet..have 4 children in school and definitely qualified your requirements.
I live in Henderson,NV.89015
CheapInternet.com Administrator says
This website is not affiliated with Internet Essentials, Patrick. It is an independent informational website. You need to contact Internet Essentials by using the contact info you’ll find in the article above.
Shyla Channell says
Would like to receive Internet for my child. He qualifies
CheapInternet.com Administrator says
You need to check out all the low-income internet plans before you sign up with anyone, Shula. Here’s where you can find them:
https://www.cheapinternet.com/low-income-internet
Lisa Perry says
Would like to get internet essentials connected in my home…I have a student that qualifies. He attends school at Riverside intermediate Plymouth, IN.
My name is Lisa Perry. Please contact me or call 574-343-***.
CheapInternet.com Administrator says
We are not an Internet service provider, Lisa. This is an independent informational website. You need to contact your chosen low-income internet service provider directly using the contact info we provide in each company’s listing.
However, are you sure that Internet Essentials is the right plan for you? We would recommend checking out ALL the plans before you decide on one. Here’s where you can see all the plans:
https://www.cheapinternet.com/low-income-internet
thomas hunnicutt says
Is their a program for seniors living on S.S.?
CheapInternet.com Administrator says
There are no programs aimed specifically at seniors on Social Security, Thomas, but there are a number of low-income plans you should check out. One more more of them may offer just what you need:
https://www.cheapinternet.com/low-income-internet
Deborah O'Brien says
My social worker AND my CONNECTIONS counselor/worker at Mental Health Partners said I qualify for Internet Essentials. I am 56, disabled and on SSI and receive SNAP {food stamps} and Medicaid. I have been told I do no qualify by two of your operators, both of whom I barely understood!t, but my friend, who is as old as me, and on SSi, owns her own trailer, lives in Longmont, Co as I do, has Medicaid….SHE HAS INTERNET ESSENTIALS. WHY DO I NOT QUALIFY??
CheapInternet.com Administrator says
Go back and read the above article a little more closely, Deborah, and you can answer your own question. It says:
Noreen says
Wrong! Internet Essentials is available to low income people on Medicaid, HUD housing and more. You need to comprehend before you tell people wrong information.
Kelley says
I would like to apply I am a single mother trying provide my son with internet.
CheapInternet.com Administrator says
Are you sure that Internet Essentials is the best program for you, Kelley? Do yourself a favor and check out all the low-income internet plans very carefully before you enroll in one of them. Here’s where you can find info on all of them:
https://www.cheapinternet.com/low-income-internet
Charles says
I have no children, not I’m I a senior citizen(65) but I’m on SS DISABILITY, RECEIVING Medicaid, LHEAP, LIFELINE. I still can’t get low cost Internet
CheapInternet.com Administrator says
Have you checked into ALL the low-income internet plans, Charles? Make sure you’ve looked into them all by visiting this link:
https://www.cheapinternet.com/low-income-internet
Pay particular attention to PCs for People and 4GCommunity.
susan lapp says
I NEED TO GET INTERNET SERVICE FOR MY CHILDERN AND CAN NOT FIND A PROVIDER WE ARE LOW INCOME THANK YOU
CheapInternet.com Administrator says
Check out all the low-income plans at the following link, Susan:
https://www.cheapinternet.com/low-income-internet
Check them all out closely to find the ones you qualify for and the ones available in your area. We’re confident at least one will fit your needs.
Lashona Lacy says
Hello my name is Lashona Lacy @ a friend of mine was telling me about a program where I can get a free computer in my apartment for low income ppl like me. I have one 1 child @ I don’t make a lot of money at all. I am n need of an computer for my child he is autistic @ it will help me to get teaching aids to better assist him at home. Please help me n this matter…. GOD BLESS YOU ALL .. SINCERELY URS LASHONA LACY… CONTACT ME AT 662 374 ****
CheapInternet.com Administrator says
You can quickly find out what kind of computers and services are availalbe in your zip code by visiting EveryoneOne.org.
Bobbi says
I live in Boise idaho, I have food stamps and still cannot find a good price on internet. I can’t even afford TV let a lone Internet. Is there a deal for me?
CheapInternet.com Administrator says
Here’s where you can find all the low-income internet plans, Bobbi. Unfortunately, there are no low-income cable TV plans.
https://www.cheapinternet.com/low-income-internet
karen McNally says
I live in RI. In am disabled with a 9 year old. We are barely making it. I do not receive any child support from parents, they are both on SSI. I am only 59 soon to be 60 and will have to pay for medicare etc. I still have a mortgage. I live on 1797 a month and that is without medical payments soon…it will be two years in feb. I get 16 dollars in food stamps for my grandsonn and my mortgage is 800 a month. I still owe 72,000. I have internet in RI…it is awful, the price is almost 170 a month, that is internet and cable TV for my grandson. we have no extras. I have read about people who are disabled and on a fixed income who qualify for some assistance, different carrier, but not sure here in RI that is possible. if you do know, please help.
CheapInternet.com Administrator says
Here’s where you can find a complete list of all the low-income internet service providers, Karen. Check them all out carefully to see if you are eligible and if they are available in your area, because there are options to Internet Essentials:
https://www.cheapinternet.com/low-income-internet
Deanna Auersch says
My daughter started high school and everything is online and after my divorce 2 years ago I don’t havetelevision, let alone internet but I need to figure out how to get it for her so she doesn’t fall behind cuz absolutely everything seems to be being done online now.
Thank you
CheapInternet.com Administrator says
There are a number of low-income internet plans available, Deanna. Check them all out at this link to find out which ones your parents are eligible for and which ones are available where they live:
https://www.cheapinternet.com/low-income-internet
audra says
Hi my name, is, Audra and I live in, Jackson Michigan at Granada apartments. I, was, wondering about The internet cheap for low, income people
I’m not sure, which one would, I use because the apartment doesn’t have Comcast they have, a, blossum broadband. Can you please tell me, what the low income internet would be for Granada, apartments. Please, and thank you
CheapInternet.com Administrator says
We are unable to track availability down to the local level that way, Audra. All you can do is check with each of the companies listed at the following link to find out if any of them offer service in your area:
https://www.cheapinternet.com/low-income-internet
gurmeet singh says
i have problem with internet at my home its not working
CheapInternet.com Administrator says
No way for us to troubleshoot your home internet service, Gurmeet. There could be a thousand reasons your home internet isn’t working. Contact your service provider’s customer service or tech suppor team.
Dort Frantzley says
I need student internet please
CheapInternet.com Administrator says
You may qualify for a number of different programs, Dort. Here’s where you can find all the low-income programs, where they are available, and how to qualify.
https://www.cheapinternet.com/low-income-internet
gurmeet singh says
its student internet
Cathy says
I want to thank Internet essential ‘s for making it possible for my children to be able to access the internet my 3 kids are in high school and I am a sigLe mother raising my kids with no help at all..you have made a huge impact on my life…
CheapInternet.com Administrator says
Very nice to hear compliments for the program, Cathy.
Tineca D. Jolly says
I would like some information. I have a 13 and 4 year old who are both on the school lunch program. Thank you.
CheapInternet.com Administrator says
There are a number of low-income internet plans available, Tineca. You can get info on all of them at this link:
https://www.cheapinternet.com/low-income-internet
DAVID SCHULTZ says
I HAVE 13 YEAR OLD SON WHOM USE THE INTERNET FOR SCHOOL. I AM INTERESTED IN THE INTERNET ESSENTIALS PROGRAM 786-262-****
Athena Sutton says
I cannot find internet service for low income where i live. AT&T provides every house around me and for some reason my house isnt equipped makes no sense. they said i cant even get a phone thru them yet my neighbors 100 ft away have wireless and the other neighbors too, and i cant afford dish or hughes satellite either, can you please help me ? I live in FOREST RANCH CA,95942
CheapInternet.com Administrator says
That’s very odd, Athena. Here’s where you can find a complete list of low-income internet service providers. Hopefully, one of them will be able to help you out:
https://www.cheapinternet.com/low-income-internet
Shawn says
Is it possible to get the internet essentials in New Castle, Indiana?
CheapInternet.com Administrator says
You can check out all the low-income internet plans, where they’re available, and find their contact info at this link:
https://www.cheapinternet.com/low-income-internet
elsaid hassaballa says
I have received my internet essential and do not know where I find the network passwored ?please contact to my email address.com
CheapInternet.com Administrator says
We’re not Internet Essentials, Elsaid. This is an independent informational website. You need to contact Internet Essentials customer service.
Patricia Selph says
I’m 66 this month, been on SSI for the last 7 yrs. I have RA arthritis was diagnosed with worst than severe RA. I haven’t been on my meds.for around 2 yrs. It cost $4,700.00 a month for my 2 shots plus a couple every prescription meds. Then I have 4 over the counter too. I had to quite working in 2012 because I couldn’t pay my deductible so I couldn’t keep working, then I couldn’t afford the cobra to so my comment husband put me on his job insurance coverage but then he was fired 11/2 yrs later. He has a bad habit of drinking & running around with other woman that likes to to do it too. So I but in for disability which came in 5 months late. So then I had to wait 2 yrs to get Medicare & another 2 yrs to be considered very low income, 135% below. So I was in progress of trying to find a insurance company to cover part D, prescription & have my $4,700.00 a month for my 2 shots at a discount that I could afford to buy pay out of $1,100. income. Well that wasn’t possible. So in a yr I finally was able for Medical & extra help on prescriptions. Then I broke my little born in my lower left leg right above my ankle. That took 3 months to get back on my feet & now it’s to get my information out, test for TB, blood work. So I have to be on the websites of M&M to keep paper work filled out. So all I can afford is my Internet on my phone which is only 5″. I have tried to afford Internet to be able to us my laptop but haven’t. So then I hear about this program, so please help me. I have worked 50 yrs doing payrolls for 2 Citrus Companies. I sure would appreciate it to be able to see what I’m doing. I also got to have a cataract taken off & update my presentation glasses. Thanks if you’ll can really help me. I didn’t plan all those yrs to end up like this. Patricia Selph, nickname Patsy
CheapInternet.com Administrator says
See our response to your other comment on our Internet Basics page, Patsy.
Mic says
Hi Patricia I completely understand how you feel for I’m disabled as well however much younger I know it’s a struggle to even live off of the low income Social Security and I do hope with the new programs available that this will be able to help you a little bit financially
first I would need to figure out where you live to find out the cable provider for you
Amazon is now offering Amazon Prime for low-income at a discounted price which includes their movies the TV that music as well as the Kindle library which is full of millions of books as well as groceries and Amazon Prime shipping and much more goodies I personally watch Amazon Prime and I do enjoy it thoroughly I just discovered that I have much more wide variety in my plan then what I even use currently
There also is a low income program that allows you to get a desktop or a laptop for about 150 that also goes through Amazon Prime which is connected with Google and then there is another company as well I just read all this information currently to find out my financial situation of what’s available to me
And also don’t forget that you may be eligible to receive a free government phone cell phone.
I hope at the information that I shared with you is very helpful and most of all I hope financially that it helps just a bit cuz I know the $20 or $40 can make a huge difference within the month I understand pain wise prescription wise Financial wise how you film please take care
CheapInternet.com Administrator says
Here’s one of our recent articles that tells you more about the Amazon Prime plan:
https://www.cheapinternet.com/want-discounted-streaming-tv-heres-a-way-to-get-it
Christine Sheppard says
May I have a phone number for someone to contact you about internet essentials in Pittsburgh PA? I do information and referral for TRPIL and interested in this info.
CheapInternet.com Administrator says
The number you need is right there in the article above, Christine.
Tami Halstead says
How Or Can You Requalify For Connect To Compete Of youR 2 Years Is up In August and I need to make.sure that I have something for my kids. Any help.would be appericated. I just need to know process. Also would like to find out about the low.income computers for sale. Please let me know asap.
Tami
CheapInternet.com Administrator says
Connect2Compete is now part of EveryoneOn.org, Tami. Go to that website and you can find all the information you need by putting your zip code in the box and clicking on the “Find Offers” button.
Mic says
Amazon also has low income computers that are 150 also some companies just recertify your eligibility I would call customer service to reinsure that you’re reinstated for the following year depending on your cable company but also know with Amazon you can get Amazon Prime cable for only 1499 I believe so check into that for your kids and yourself
Jack Ellis says
Most of these big Corporations don’t care about senior citizens they have to get their internet together with their cable TV or satellite package. All of the promises about low cost internet for seniors or low income households are just a bunch of talk.
CheapInternet.com Administrator says
That’s not true, Jack. You happened to leave your message on the Internet Essentials page. This company is already serving millions of low-income Americans.
elsaid hassaballa says
please send me application to apply for 9.5 dollar fast internet by mail
CheapInternet.com Administrator says
That’s not the way it works, Elsaid. You must enroll with the company using the contact information we provide. Give it a try.
Barbara Thompkins says
My daughter is in SCC online public school. We need Internet for her and me. I have someone that has put it in for her put they keep complain. I’m disable and get food stamps. Can you help?
CheapInternet.com Administrator says
We’re not Internet Essentials, Barbara. We’re an independent informational website. There are a number of low-income internet plans available. You can find them all listed at the link below. And some of them do not require food stamps or any particular income level. Check them all out to find the one that works best for you:
https://www.cheapinternet.com/low-income-internet
Steve says
1 Day left – PCs For People 10% off on it’s entire site – Deals run till 5/13/2017 at 11:59PM Central time.
New and existing PCs For People clients can purchase or renew internet subscriptions plans. Purchase Computers, Accessories, everything at 10% off Using the Coupon code – digitalinclusion10
Instead of placing strict limits on who’s eligible, PCs For People has broadened its eligibility requirements to make low-cost computers and high-speed Internet available to far more low-income Americans.
For example, Internet Essentials is available only to families with at least one student who qualifies for the National School Lunch Program, but PCs For People is available to anyone below the 200% of federal poverty guidelines or anyone currently enrolled in a approved government assistance programs.
https://www.cheapinternet.com/low-income-internet/pcs-for-people/
See their Homepage Link in the above Link for more info.
This Internet setup runs on the Sprint National Network and is mobile in nature, which means you can use it at Home or on the Road, in your Cities Parks, a Neighbors Home, ect…
It is closely related like that of cell phones method used in a Towers reception in your neighborhoods to a device able to pull in that signal, except it’s for a data only signal, no calls function here. No hardwire connection is needed at all like in cable companies cable box and modems setups. One hardwired USB connection is possible and after that all the rest of Ten connections my use Wi-Fi to get the Sprint Internet Signal to them.
New Internet Customers can purchase a 4G LTE modem ($74.95) and a prepaid Internet subscription plan. Subscriptions start at $10 per month and can be purchased in 3 month, 6 month and 12 month increments.
3 month prepaid Internet subscription and a 4G LTE modem ($74.95) = $114.95 / then take 10% off with coupon code digitalinclusion10
6 month prepaid Internet subscription and a 4G LTE modem ($74.95) = $149.95 / then take 10% off with coupon code digitalinclusion10
12 month prepaid Internet subscription and a 4G LTE modem ($74.95) = $194.95 / then take 10% off with coupon code digitalinclusion10
*You must provide proof of eligibility and have it ready to upload at checkout. . .
*All specials are while supplies last and only valid for purchases through 5/13/2017 at 11:59PM Central time.
*You must provide new proof of eligibility once per year. Each account has a maximum of 15 months prepaid internet subscription possible. . .
Computers, Internet Subscription plans, Accessories, everything at 10% off using the coupon code – digitalinclusion10
Do You Want To Support a Company that has Done This?
[Comcast Paid Civil Rights Groups To Support Killing Broadband Privacy Rules]
For years, one of the greasier lobbying and PR tactics by the telecom industry has been the use of minority groups to parrot awful policy positions. Historically, such groups are happy to take financing from a company like Comcast, in exchange for repeating whatever talking point memos are thrust in their general direction, even if the policy being supported may dramatically hurt their constituents. This strategy has played a starring role in supporting anti-consumer mega-mergers, killing attempts to make the cable box market being more competitive, and efforts to eliminate net neutrality.
The goal is to provide an artificial wave of “support” for bad policies, used to then justify bad policy votes. And despite this being something the press has highlighted for the better part of several decades, the practice continues to work wonders. Heck, pretending to serve minority communities while effectively undermining them with bad internet policy is part of the reason Comcast now calls top lobbyist David Cohen the company’s Chief Diversity Officer – something the folks at Comcast hate when it’s out, by the way.
It’s noted how Congress voted to kill relatively modest, but necessary FCC privacy protections. You’d be hard pressed to find a single, financially-objective group or person that supports such a move. Even Donald Trump’s most obnoxious supporters were relatively disgusted by the vote. Yet this notes that groups like the League of United Latin American Citizens and the OCA (Asian Pacific American Advocates) breathlessly urged the FCC to kill the privacy rules, arguing that snoopvertising and data collection would be a great boon to low income families was told to the FCC that “many consumers, especially households with limited incomes, appreciate receiving relevant advertising that is keyed to their interests and provides them with discounts on the products and services they use.”
Of course, folks like Senator Ted Cruz then used this entirely-farmed support to insist there were “strenuous objections from throughout the internet community” at the creation of the rules, which simply wasn’t true. Most people understood that the rules were a direct response to some reckless and irresponsible privacy practices at major ISPs — ranging from charging consumers more to keep their data private, or using customers credit data to provide even worse customer support than they usually do.
Yes, what consumer (minority or otherwise) wants to pay significantly more money for absolutely no coherent reason?
This kind of co-opting still somehow doesn’t get much attention in the press lately or policy circles, so it continues to work wonders. And it will continue to work wonders as the administration shifts its gaze from gutting privacy protections to killing net neutrality.
FYI, Steve
Mal says
I just wanted to say that I think you are awesome for compiling this information.
CheapInternet.com Administrator says
It’s always nice to be appreciated. Thanks, Mal.
Debbie Oliver says
Im a disabled senior living in Sherman Oaks, CA. Ive been trying to find low cost internet service. Can your company assist me?
CheapInternet.com Administrator says
Keep in mind, Debbie, that this website is NOT affiliated with any of the low-income internet plans. You can check them all out to find out which ones you’re eligible for and which ones are available in your area at this link:
https://www.cheapinternet.com/low-income-internet
Felix Vazqez says
I wish to thank Internet Essentials for providing my sister with Internet. Now we can set up her appointments.
CheapInternet.com Administrator says
Glad to hear you’re happy with your service, Felix.
Lily Nguyen says
Yes I like the internet service for my pc laptop not my phone because I already have it. Please get back to me. Lily Nguyen
CheapInternet.com Administrator says
Sorry, Lily, but we’re not Internet Essentials. We’re an independent informational website. You can find Internet Essentials’ contact info in the above article.
Pedro says
I am deaf and want to have high speed internet in my home to be able to purchase a computer
CheapInternet.com Administrator says
There are a number of low-income plans available in addition to Internet Essentials, Pedro. Check them all out to find out which ones you’re eligible for and which ones are available in your area. You can find them all at this link:
https://www.cheapinternet.com/low-income-internet
Grace smith says
I have a 14 year old son that is home schooled because of seuizers and would love to have the inter package
CheapInternet.com Administrator says
Check out all the low-income internet plans available at the following link, Grace. Not all of them will be available in Tulsa, and you won’t be eligible for most of them, but you may find some that work for you. Pay particular attention to PCs for People and 4GCommunity:
https://www.cheapinternet.com/low-income-internet
Vivian says
I am looking for low price internet for my mom, she is widow and currently 63, living by herself. Can you tell me know if there are any plans that she might eligible? Thanks.
CheapInternet.com Administrator says
You haven’t given us enough information to know if she’s eligible for any of the low-income internet plans, Vivian. But here’s where you can find a complete list of all the low-income plans, along with eligibility information, state-by-state availability, and contact info. Most people find they are eligible for at least one or two of the plans:
https://www.cheapinternet.com/low-income-internet
Imani Moye says
I am seeking internet service for my teenage daughter who is autistic. She plays certain internet typing skills games, which improves her typing skills as part of her routine. Also, we search occupational resources for her needs. This has motivated her despite her condition.
CheapInternet.com Administrator says
There are a number of low-income internet plans available, Imani. You can check them all out at this link:
https://www.cheapinternet.com/low-income-internet
We provide complete information for each company listed — how to qualify, where it’s available, and company contact info. Check them all out to find (1) The ones you’re eligible for, and (2) the ones available in your area.
KATE says
HOW TO APPLY??? WHERE IS A LINK???
CheapInternet.com Administrator says
Contact info can be found in the above article, Kate.
Latonya foster says
My son Robert foster is 11 and he have problem with homework sometime. he really need intenet to help him out with his homework assignment
CheapInternet.com Administrator says
There are a number of plans that will help him, Latonya. You need to check them all out to figure out which ones you qualify for and which ones are available in your area. Here’s a link:
https://www.cheapinternet.com/low-income-internet
germanlee rodriguez says
my child really needs internet @ home for homework assignments i would appreciate the services
CheapInternet.com Administrator says
Check out all the low-income internet plans at the following link, Germanlee. We’re confident you’ll find one that’s available in your area and for which you’re eligible.
https://www.cheapinternet.com/low-income-internet
Lhoukwon says
I attempted to sign up having a qualifying child, but because my area is governed by twc i couldn’t take advantage of a much needed program. Shame on the corrupt politicians that won’t fight this zoning monopoly .
Great articleon your part and on bbehalf of struggling Americans I thank you for the guidance.
LS.
CheapInternet.com Administrator says
Don’t give up yet, Lhoukwon, because you may have other options. Turns out that not all the low-income internet plans are cable-based. Check out two programs at the link below — PCs for People and 4GCommunity. They are available everywhere the Sprint national cell network is available. They cost a little more upfront, but save you money over time. We hope they’re available where you live.
https://www.cheapinternet.com/low-income-internet
Roger Gorske says
I would like to get your Internet I have 3 kids 2 are in school.thanks .
CheapInternet.com Administrator says
We’re not Internet Essentials, Roger. We’re an independent website. So you will need to contact I.E. directly in order to enroll. The contact info can be found in the article above.
Rey says
I understand that there are no low income cable TV offers. I have 2 questions. One, I’m on snap but live alone. Do I qualify for any low income Internet offers or is that only for kids? And two, if I was to get one of these low income Internet Deals, would I still be able to have Cable? Some are cable Internet, if not all, so would I either be able to keep the cable I have or order cable through the company that would be providing me the low income Internet for any low income Internet offers out there?
CheapInternet.com Administrator says
You should check out all the low-income programs, Rey. We provide an analysis of each of them at this link:
https://www.cheapinternet.com/low-income-internet
Two in particular, because they are not cable-based and offer broader eligibility requirements: PCs for People and 4GCommunity.
Socorro Briseno says
I will like to get new service for home school
CheapInternet.com Administrator says
You need to apply using the contact info we’ve provided on this page, Socorro.
Richard gillett says
I didn’t see Horton Michigan listed. Is it available there?
CheapInternet.com Administrator says
We’re unable to track availability down to the local level, Richard. But you can contact Internet Essentials to find out the answer to that question.
If Internet Essentials isn’t available, there are lots of other low-income internet plans that may be. You can check them all out here:
https://www.cheapinternet.com/low-income-internet
Kenya Rembert says
When do you think this program be available in allentown, Pennsylvania I’m moving from New Jersey I already have it here
CheapInternet.com Administrator says
If Internet Essentials isn’t available in Allentown, then another similar program probably is. Check out all the other low-income internet plans at the link below. Check them all out to see which ones you’re eligible for and which ones are available in Allentown:
https://www.cheapinternet.com/low-income-internet
Margie Bellhouse says
I was informed of a single parent aid that sold computers for 150$. Do you know the name
CheapInternet.com Administrator says
Glad to help, Margie. You can find all the info you need at this website:
http://everyoneon.org
Cristina Montes says
I paid yesterday $55.64 to activate our WiFi back and it still not activated and on yet. here’s my conformation #27985**** she had give me yesterday for paying.
CheapInternet.com Administrator says
We’re not your service provider, Cristina. We’re an independent website, so you won’t make any progress by giving us your confirmation number. You need to contact your service provider directly. But we can’t help but ask why you’re paying so much to activate your service. That number seems way out of line.
Socorro Pena says
How can I sign up for the Internet Essentials Program? I have 3 children who both qualify for the reduced lunch program.
CheapInternet.com Administrator says
We provided all the contact info you need in the above article, Socorro.
Unknown says
I have a complaint. I requested this program and unfortunately did have a past due bill from earlier in the year, maybe 6 if anything mo the ago, and was told collections canceled my set up for the day the guy was supposed to cone out, without even notifying me about the situation. Didn’t offer once about being able to set anything up for payment arrangement but still being able to have this program like advised in the paragraphs above. I’m very upset with Comcast and the employees that work there. Never again will I go with this company. AT&T has the same program, so I went with them instead! ?
CheapInternet.com Administrator says
Comcast followed the rules of the program, which state that you cannot enroll in Internet Essentials if you have an overdue Comcast bill. But shame on them for not notifying you and letting you sit there waiting for a service rep to arrive. We’re glad to hear that you found another low-income internet service provider you are happy with.
Denise Bruns says
Is this program for students in college
CheapInternet.com Administrator says
The company is currently conducting a test among community college students, but it has not yet been rolled out nationally. However, if you qualify for other reasons, you can still qualify.
You might also check out two other programs — PCs for People and 4GCommunity. They both have far broader ways to qualify. You can find more information at this link:
https://www.cheapinternet.com/low-income-internet
brian grant says
If you have an unpaid bill with comcast how do they expect you to pay it? they cut me off because I wanted what they are now offering a payment plan If you need this program it should be obvious that you cannot afford to pay the other bill
matt says
Hi I am currently using Comcast Internet Essentials. This isn’t a lifeline service is it? Can I get Safelink , or do I have to choose between discounted internet and free cell phone service?
CheapInternet.com Administrator says
No, Internet Essentials is not a Lifeline service. It is an independent low-income internet plan. You can now get bundled cell phone and internet service from Safelink for free, but the amount of internet usage permitted is very limited (500 MB per month).
But depending on where you live, you may be able to get free cell phone service from a Lifeline company like Safelink plus really inexpensive, unlimited internet from a company like PCs for People or 4GCommunity.
Here’s where you can find out more about PCs for People:
https://www.cheapinternet.com/low-income-internet
Here’s where you can find out more about 4GCommunity:
https://www.cheapinternet.com/low-cost-internet-service
Shelley Krill says
Is there a data usage limit on the low income internet
CheapInternet.com Administrator says
Funny you should mention that, Shelley, because we were just searching for that information the other day. Comcast doesn’t call out data limits on the Internet Essential website, so we had to really search to find out that you are limited to 300 GB per month. That should be enough for you to do almost anything you want to do, and as much as you want to do it, on the internet.
Jacquelin.espinoza juarez says
I am interested in internet fore low income students
CheapInternet.com Administrator says
You need to enroll directly with the companies that offer plans for which you qualify, Jacquelin. You can find a complete list of all the low-income internet service providers here:
https://www.cheapinternet.com/low-income-internet
Heidi Bryan says
i just got off the phone with comcast , i was finishing my aopplication online when it popped up saying i was already a xfinity customer and to call their 180number. i called and was told it looked like a glitch as they could see i had no servvices but as the woman dug deeper she said there was a note from a different department and after talking to them she transferred me to them to have the situation taken care of.when they answered i was told very fast and very confusingly that i could be approved right now with no documents or proof because of a promotion in my area that id been selected for. he said in a thick and fast accented voice that i would get equipment in 3 to 5 days and i was to hook up and call 800 number and it would be activated. when i asked about internet speed he said 1mb something and 1mb upload and 1000mb per month. when i questioned if there was a limit to my internet use a month he faiultered and it was hard to get a straight answer, but when i cornered him about what would happen if i went over the 1000mbs or whatever there called he said i would be charged an extra $20 per gb or something and i said no, that i didnt see any of those details on this website when reading over the details and that i wanted to call arouynd he tried to get me to try it for one month first but i believe after reading this that i would not be able to sign up for another program probably if i did. i had explained to him prevviously that i have two fulltime high school aged college students that are also gamers. im very weary of the fact that they asked for ZERO DOCUMENTS OR PROOF OF LOW INCOME. NO PROOF EVEN THAT I WAS WHO I SAID I WAS OR LIVING WHERE I SAID I WAS
CheapInternet.com Administrator says
That’s so far from the actual Internet Essentials offer that it’s laughable, Heidi. Here’s an excerpt that describes the actual Internet Essentials offering:
The first new approach will offer multi-tier usage allowances that incrementally increase usage allotments for each tier of high-speed data service from the current threshold. Thus, we’d start with a 300 GB usage allotment for our Internet Essentials, Economy, and Performance Tiers, and then we would have increasing data allotments for each successive tier of high speed data service (e.g., Blast and Extreme). The very few customers who use more data at each tier can buy additional gigabytes in increments/blocks (e.g., $10 for 50 GB).
The second new approach will increase our data usage thresholds for all tiers to 300 GB per month and also offer additional gigabytes in increments/blocks (e.g., $10 per 50 GB).
Khalid Ahmed says
I am a father and household for 5 dependent family members i leaved in Ashburn VA 20147 , my TV,Tel and Internet services was terminated due to unpaid amount , i am not in work for the last 5 months since July-14-2106 due to surgery operation on my left leg , our income a 6 members is about 1500/month, our monthly rent is $2113 , we are on SNAP , my 2 kids in free lunch and free breakfast with Loudoun county , without the internet and TV my Kids are suffering every day , please advice with your help urgently today on my email B.regards
CheapInternet.com Administrator says
First of all, Internet Essentials may be one of several choices available in your area. Check out all the low-income plans at this link:
https://www.cheapinternet.com/low-income-internet
It sounds as if you qualify for a number of the plans, but it will all depend on whether they are available in your area. Check them all out carefully.
ARTURO REYES says
I’m single but not working in this moment. I’m disabled. can I get the program Essentials for my house? My nephew is a high school student. didn’t have internet for more than two months
CheapInternet.com Administrator says
Disability is not something that qualifies you for the program, Arturo, but you may qualify for other programs or for other reasons. Does your nephew live in your household? Check out all the different low-income programs at the following link. Check them all out carefully to find one available in your area and ones for which you qualify:
https://www.cheapinternet.com/low-income-internet
Claudia macias says
I wanted to know about the computer for $150.00. I applied for the Access At&T but have not received a responce. When I called the 1800 number to ask about the computer the representative had no knowledge of the offer online. Please send me a link to the application for a computer for $150. To ********@gmail.com
CheapInternet.com Administrator says
We cannot respond by email due to the sheer number of comments and questions we get on a daily basis. But we can answer your question here. You can find a listing of where the $150 computers are available on a state-by-state basis at this link:
http://everyoneon.org/where-do-we-have-offers/
Steve Mathias says
Do you know if there is a program currently in place for homeschooled students?
Thank you
CheapInternet.com Administrator says
Comcast’s Internet Essentials is available for homeschoolers. But, of course, you must live in an area served by Comcast to make it happen. Here’s an article that tells you more:
https://www.cheapinternet.com/internet-essentials-makes-major-expansion
You might also take a look at PCs for People at the following link. This program has much more lenient eligibility rules:
https://www.cheapinternet.com/low-income-internet
MICHELLE IVY says
I qualify on several different areas with the program but my home is tagged meaning I have to pay an old bill before I can get service. This is so misleading.
CheapInternet.com Administrator says
Clear something up for us, michelle: Is the old bill yours or was it run up by a previous resident of the house?
Elizabeth says
Go figure I have been approved into the program connect to compete and have no one who can service my area
CheapInternet.com Administrator says
Do you live in a rural area, Elizabeth?
victoria winters says
I have 1 high school student and i am in need of internet service so she doesnt have to always go to the library to finish some assignments. with my high rent and other bills i cannot afford full price internet
CheapInternet.com Administrator says
There are a number of low-income plans available, Victoria. All you need to do is check them all out to find the ones for which you qualify and which are available where you live. Here’s where you can find a list of all of them:
https://www.cheapinternet.com/low-income-internet
Emma Moxley says
Hello my name is emma moxley i am in need of the service i havd 4 school size children that loves school and i would love this offer as tho im vary low income i barley have enough for bills sincerely Emma Moxley
CheapInternet.com Administrator says
Internet Essentials is a great program, Emma, but other low-income programs are also available. You owe it to yourself to check them all out. You may find one that works even better for your needs. Check them all out at the link below. They each have different eligibility requirements and are available in different parts of the country, but please look them all over:
https://www.cheapinternet.com/low-income-internet
Lorraine Bass says
I have been trying to get internet essentials for my granddaughter who is now in 4th grade. She is unable to do all her homework assignments for lack of not having access to the internet. She also need a computer and I have searched the internet for weeks with no results. We are almost in the middle of the school year and I am really concerned? Can someone please help us?
Concerned Grand Parent,
CheapInternet.com Administrator says
There are a number of plans available, Lorraine, but Comcast’s version is not available in New York and may never be. But we urge you to check out all the other programs to find one for which you qualify that is available in your area. Here’s where you can find a complete list of those low-income plans:
https://www.cheapinternet.com/low-income-internet
MsRoss says
Do they provide service in the area of Bryan/College Station Tx?
CheapInternet.com Administrator says
We are unable to verify availability down to the local level, Ms Ross. But there are a number of low-income plans available in addition to Internet Essentials. You owe it to yourself to check them all out. It’s just a matter of whether they are available in your area (all the low-income plans are regional). Here’s where you can find a complete list of those plans. Check them out carefully to find one that’s best for you. Good luck.
https://www.cheapinternet.com/low-income-internet
Kandy G. says
2. You cannot have a Comcast bills that is over 12 months past due. However, if you have an overdue bill from just within the last 12 months, Comcast has recently changed the rules and will accept you as an Internet Essentials customer, provided you agree to the payment plan they work up to pay off the late bills.
Am I interpreting the above information on your website correctly? I just called Comcast Internet Essentials which then directed me to the billing department so that I can initiate the payment plan and billing informed me that I must pay the entire past due bill off to them before I can initiate the essentials program. My bill is not more than 4 month old. Is there another department that I should call because Internet Essentials told me that they cannot setup the payment plan while having access to the Internet Essentials program. Thanks.
CheapInternet.com Administrator says
We understand the regulations exactly as they were explained to you by Comcast’s billing department, Kandy.
Gussie McFarland says
I am 75 years young. Would like to know if you provide a low priced internet for senior citizens. I have no landline phone and cable.
CheapInternet.com Administrator says
Here’s an article that tells you all about Comcast’s new program for senior citizens. It’s still pretty limited in where it’s available, so you may be out of luck.
https://www.cheapinternet.com/hud-approves-internet-essentials-program-for-low-income-seniors
But please check out all the low-income internet programs that are currently available in case you qualify for one of them. We don’t know where you live, but pay particular attention to the PCs for People program, which is available anywhere in Sprint’s national cell network:
https://www.cheapinternet.com/low-income-internet
Karen Michalski-Karney says
Do you know of any programs for individuals with disabilities who are not elderly? Thanks for any info!
CheapInternet.com Administrator says
Unfortunately, we have never found the kind of program you describe.
Hilda Beck says
Do you have to be om Social Services to qualify?
CheapInternet.com Administrator says
The article has all the information you need, Hilda.
Karmella says
I do not have a school aged child but I am on the snap program and lowincome income do i still qualify I really need it
CheapInternet.com Administrator says
You owe it to yourself to take a look at all the alternate low-income internet plans available just to make sure you get the one that’s best for you. Here’s where you can find out more about them:
https://www.cheapinternet.com/low-income-internet
Esmeralda Miranda says
I’m a low income families. I like to apply for INTERNET for $5. Or $9.95 monthly. I’m with disabilities check. Cause I’m disable as of 2004 to present. My daughter attend Four years in Kingwood High school. Her name is ****** Miranda. Please I like to purchase the computer for $139. I’m wanting to take classes on line. We get food stamps for each month.
Thank you
Esmeralda P Miranda
956-376-****
CheapInternet.com Administrator says
It sounds as if you qualify, Esmeralda, but you’re asking the wrong people. We’re an independent website, not a low-income internet service provider. Here’s where you can find out all about all the providers:
https://www.cheapinternet.com/low-income-internet
Carlos Macedo says
Good morning and thank you for the time you are taking to assist this family problem.
We have been approved for ESSENTIALS of COMCAST since December 5th of the year 2014, and after almost two (2) years we are still waiting to be connected with the internet service for our kids.
Every time that we call they give us many turns and buts like: (this it is not the department); (we call you in 24 to 48 hrs.) The connection will be made within the next 72 hrs.),
(A supervisor will communicate with you) (There is not supervisor today) etc, etc.
They promised us to send a technician to our home to do the installation more than 15 times and have me waiting for half day to one day and nobody show up and nobody took the time to cancel the appointment. NOTHING HAPPENed UNTIL TODAY AFTER CALLING SO MANY TIMES.
ESSENTIALS is a internet program that offer thru the schools and advertising a discount rate for the children in school and my children (3) students are going to the library at least three times a week to make their tasks and even so they are behind in their homework.
Teachers are sending notes because this reason.
COMCAST have sent us a series of invoices FOR SERVICE THAT WE NEVER HAD,
For this amounts (175.00, 204.00, 175.00 and but) to clarify these invoices for a service we have never received, I have had to use many hours, neglecting my work and obligations. WHO IS GOING TO PAY FOR MY TIME ON THIS ABUSIVE SITUATION?
The last time I called was the Friday 14 and we speak with an agent Connie and her answer was that she can offer me a new package for much more money instead of ESSENTIALS.
Please help our family, kids to be more explicit, and somehow intercede for us to solve this impasse and that the children can have this way access to the internet and to complete and to advance in their learning.
Waiting for your communication in the confidence that you will be making the difference on this ABUSIVE SITUATION.
Thank you again for your help,
Carlos Macedo
786/344-2244
9745 SW 56 St., Miami FL 33165
CheapInternet.com Administrator says
We really hate situations like this. We’ve been through them ourselves with a different company and it’s incredibly frustrating. There really is no perfect answer for you. In our case, we ended up finding the name of the president of the cable TV company and wrote him a letter just like the one you wrote to us. Within a few days we received a phone call from his assistant and within a few days technicians arrived at our house and installed the service we had been promised for three calendar years.
We could tell you to complain to the Better Business Bureau or to your state’s public utility commission, but we truly think the first thing you should do is to write that letter to the president fo Comcast and a copy to David L. Cohen, Comcast’s Senior Executive Vice President and the guy who runs Internet Essentials. (Sorry, but we don’t know the name of the President of Comcast). We bet you’ll get some action if you do as we say.
But we would love to have you follow up and leave another comment to let us and our readers know how this turns out.
Ardine Hockaday says
I’m real happy that low-income families can get Internet Essentials so that they can keep up with our ever changing world. It has become a vital-essential tool.
CheapInternet.com Administrator says
And we’re happy that we can help so many needy families get the internet service they so desperately need.
sarah says
The Rockford School District has Free lunches for EVERY student. So everyone in that district would quilify? Are the customers that are paying full price for the service taking the hit of that cost. I mean will we be paying more because the entire town gets it at low cost if they apply. I think it should be based on income for that situation. There can be a family that makes over 100k a year and it doesnt matter cause they get free lunch so they can take advantage of the program. I know several people that make good money and are taking advantage of the program just because they can. I think it sucks that they can do that. I would like to see a change.
Donna says
want to see if I can get this
CheapInternet.com Administrator says
You need to apply, Donna. You can’t get it unless you apply.
Larry Newland says
Hi. My name is Larry Newland and I am currently an Xfinity/Comcast customer.I have no phone. My choice was no phone or no electricity. Easy decision. My income is $1,248.90 per month Social Security. I have no other income.
My Comcast account number is 8771 10 339 026****.
I will be 72 years old next month and can barely use this method of communicating with the world. My current bill is $133.65. It is supposed to increase by $40.01 in the future. I live alone with 2 dogs and am on State assistance and food stamps. Can you help me in any way to reduce my TV and internet bill? Illinois state assistance programs are reducing benefits and making it almost impossible to make ends meet. If you can it will be your good deed for the day.
CheapInternet.com Administrator says
First of all, Larry, here’s where you can find a complete list of all the low-income plans available.
https://www.cheapinternet.com/low-income-internet
The problem you face with Comcast is that no current customers are allowed to switch to the company’s low-income plan. Yeah, we know that sounds crazy, but it’s the way Internet Essentials and all the other programs work. That means you’ll need to go without internet for 60-90 days or find another one of the programs shown at the above link. Check them all out to see if you can find one that’s available in your area. Depending on your address, PCs for People might be a good alternative.
Finally, you are paying pretty high internet rates. You should call Comcast’s customer service and ask if they have a cheaper plan. It’s possible that you can reduce your bill considerably by going with fewer TV channels or slower internet speed or both.
Good luck, Larry. You’re exactly the kind of person these programs were intended for.
Sotirakis says
How about cheap internet for is rural people. We need it more to stay connected to the rest the world and no one provided for low income families.
CheapInternet.com Administrator says
Rural people really do get the short end of the stick. It is, though, understandable on some level. Look at it this way: If a cable company lays a mile of cable in a densely populated city, they may sign up 5000 paying customers in that mile. But if they spend the same amount of money to lay a mile of cable in a rural area, they may get only five customers. It’s just not a profitable venture for them and the bottom line is that they area in business to make money.
All that doesn’t make your situation any more tolerable, though. Unfortunately, there’s really nothing we can suggest that may help. Good luck.
Billie Jo Gilroy says
Your rules for low income recipients doesn’t make sense. I struggle each month to try and pay my Internet bill, but to get into your program I have to cancel my service for 3 months. My son needs Internet service and can’t go 3 months without it. I communicate with teachers, counselorso, Dr and so on. I’m unable to go 3 months without contacting his school. I pay 90.00 a month later most of the time because I can’t afford it. I don’t have cable, because I know my kids need Internet service for school and that’s more important. You really need to reconsider how low income can sign up without canceling for 3 months.
CheapInternet.com Administrator says
They’re not “our” rules, Billie Joy. They’re the rules the Federal Communications Commission set up for all the programs that were government-approved. We completely understand what you’re saying and it’s one of the fatal flaws in the program.
However, you might want to check out all the other plans that are available to see if you can qualify for one of them, which would allow you to leave your current service provider and get Internet immediately. Check them out.
https://www.cheapinternet.com/low-income-internet
Brandie Stovall says
How do I get the process started to utilize these services? I am a SNAP recipient and my daughter does qualify for the free lunch program. These resources are fundamental in the learning process in this day and age. Please inform me of the steps to take.
CheapInternet.com Administrator says
You get the same answer we just gave Grecia, Brandie. The first thing you need to do is determine if Internete Essentials is the best program for you and your daughter. There are a number of programs to choose from. Some are available in some parts of the country, others are available in other parts, and there are some overlaps. Each one has slightly different ways to qualify. So check them all out carefully:
https://www.cheapinternet.com/low-income-internet
Grecia weiss says
My grandson Josh is in 8 grade and don’t have internet..he lives in orlando fl.orange county..zip code 32810.. Mailand oaks apartments…
CheapInternet.com Administrator says
The first thing you need to do, Grecia, is determine if Internete Essentials is the best program for you and your grandson. There are a number of programs to choose from. Some are available in some parts of the country, others are available in other parts, and there are some overlaps. Each one has slightly different ways to qualify. So check them all out carefully:
https://www.cheapinternet.com/low-income-internet
george clopton/Kiyun willis says
my nephew is in 7th grader kippasced middle school chicago ill and gets free Reduced lunch program. He has no home internet
CheapInternet.com Administrator says
Sounds like he qualifies, George. Here’s a list of all the low-income service providers. Check it out to find the plan that works best for you in your area.
https://www.cheapinternet.com/low-income-internet
Judy Cota says
My young friend is a 7th grader at La Colina Jr High in Santa Barbara, CA. & on free/reduced lunch program. Her home has no internet & she will need it for school. I am trying to help her mother locate an affordable plan.
CheapInternet.com Administrator says
There are several plans available on this page that may help. Check them all out to find out how to qualify and where each plan is available. If you have questions, contact the companies directly. Good luck, Judy.
https://www.cheapinternet.com/low-income-internet
Sandra Anaya says
The internet essentials program is a great program, however since we have moved (2 years ago) to a different part of town we are no longer in a area thats serviced. I would like to know how we could convince Comcast to service this part of Albuquerque. I have 3 kids in school 2nd, 4th and 6th grades and my oldest daughter in her second year at UNM. I can’t express enough how hard it is not to have internet in our home. There is no way I can afford to put in a regular internet service so having Internet Essentials would be a huge blessing to me and my children. Any ideas or help would be greatly
CheapInternet.com Administrator says
Generally speaking, there’s no way to do what you’d like to do. Most cable companies are granted monopolies in limited areas. For example, if Comcast’s territory in your town extended just to your side of the street and Time Warner’s territory included the other side of the street, they still could not compete with each other. Because their territories are so restricted that one cannot cross the street into the other’s territory without violating the terms of their contracts with the municipality. Make sense?
Terri Tangalin says
frustrating spoke with maria at internet essentials i have qualified yet there is another form i must turn in, maria said she would send me that form, two weeks later no form. i called again spoke with Maria. she said she had the wrong address. Si i gave her the address again, two more weeks and nothing, called again guess who answered? yes Maria. once again she said she would send us the form. i said i have no confidence in you sending the form, give my my account number i will do it online! Maria said she could not do that! she can only send out the form.. i ask to speak with her supervisor, i spoke to Oscar, he gave me my account number and said forget the form just send us your daughter report card, and the reduced lunch document from the school. gave us a fax # to send it in. PLease beware with Maria she wont do what she says.
CheapInternet.com Administrator says
Hey, Terri, everybody knows that Maria chick is nothing but trouble.
Yaskara says
Please call me 571-213-****
CheapInternet.com Administrator says
No one from Internet Essentials will call you as a result of a comment left on this website, Yaskara. You need to contact the company by phone or online.
Lisa says
Your internet essentials team needs to be trained on the rules. Private schooled and homeschooled children are not to be excluded. However your people are not aware and have put my niece at a disadvantage. Shame on you Comcast!
CheapInternet.com Administrator says
You are absolutely right, Lisa, except that they’re not “our” people. Your comment is aimed at Comcast. We covered that story here:
https://www.cheapinternet.com/internet-essentials-makes-major-expansion
Katelyn Cardoza says
I have been with Comcast for a few years. I struggle with bills but the internet was always very important to my children’s learning and my own as I am in online college. I read on here that in order to have the 9.99 a month service, I have to not have internet for three months. I can not afford to not have internet services for that long. Is there any way that I can be eligible for this service without being without for that long.
CheapInternet.com Administrator says
Yeah, we completely understand what you’re saying, Katelyn. It’s a real flaw with the Internet Essentials program and many people find themselves in the same situation. Take a look at all the other programs that are available to see if you qualify for any of them. If any of them are available in your area, that would allow you to switch to another provider without any gap in service. Here’s the list:
https://www.cheapinternet.com/low-income-internet
Arnold Roberts says
My mom is low income an 72 yrs old on SSI an I was wondering if she qualifies for internet an a laptop?
Im on disability SSD an 52 yrs old low income.Do I qualify for a laptop an internet service?
CheapInternet.com Administrator says
Here an article that will tell you what you need to know. It reviews all the different low-income plans. Check them all out because they aren’t all the same and they aren’t all available everywhere.
https://www.cheapinternet.com/low-income-internet
Good luck to you and your mom.
Kay Madrid says
Comcast, as always finds a way to screw both regular college students and those on disability, because we don’t need Internet? It’s bad enough that they screw people on basic cable prices, but then they leave one of the largest populations out. Seniors aren’t always the most interested in technology, but those on disability, who don’t want to live life that, might have higher aspirations, but having meger budgets makes that impossible especially if you’re single. You’re screwing up as always Comcast!
CheapInternet.com Administrator says
We know a lot of people absolutely hate Comcast, but we think they’ve done an admirable job of expanding access to low-income Internet. At least Comcast puts a lot of time, effort and money into its program, which is more than we can say for CenturyLink’s Internet Basics. Comcast has steadily expanded the groups that are eligible for Internet Essentials and we expect them to continue expanding it. Hopefully, it will soon include regular college students, the disabled, and even veterans.
elizabeth chud says
Well i think it is unfair to disabled people, who have been paying the sky rocketing prices and told u cannot qualify because you have internet already, by the way i wasnt told the essentials was offered nor did they even meantion it, so i feel im being ripped off. Somethinv i will be taking up with my attorney general office. Immediatly. I intend to directly after reading this on filing that complaint, since ive just have internet the past 6 months. So someone should have said this was available and dicnt. Not to mention it is piss poor slow. You have to love how honest comcast is to its clients. This could have helped me a great deal.
CheapInternet.com Administrator says
We hear you, Elizabeth. It does seem unfair that a low-income Comcast customer can’t automatically switch over to the low-cost Internet Essentials page if they qualify for it. Unfortunately, Comcast requires that you cannot have been a customer for 90 days. We’re big fans of the Internet Essentials program, but this regulation is a big problem for a lot of customers.
Jennifer Clayborn says
I would like to apply for the internet essentials program. My daughter attends Richwoods High School in Peoria, IL, but if I have to cancel my current service for 3 months to qualify, she would not have access until around December when school starts here on August 17th, Also, as I am not working and have exhausted my unemployment, I will not be able to afford my current service, pay rent and utilities too. What other options do you have?
CheapInternet.com Administrator says
Here’s a list of all the current low-income options for you, Jennifer. Check them all out to see if you qualify for one of them that is available in your area. Good luck.
https://www.cheapinternet.com/low-income-internet
Daniel Mangpu says
I have 3 kids student, and i want to apply for comcast internet.
CheapInternet.com Administrator says
First question, Daniel: Are you sure Comcast Internet Essentials is the best program for your needs. We urge you to check out all the programs to find out which one you really want. Here’s where you can review them all:
https://www.cheapinternet.com/low-income-internet
ROSALIE WRIGHT says
I’M A 74 YEAR OLD WOMAN OF VERY LOW INCOME, THE PRICE I’M CHARGED FOR COMCAST BASIC TV AND INTERNET IS THE LOWEST PRICE I COULD FIND AND IT’S CAUSING ME TO GIVE UP THINGS LIKE FOOD. TO PAY FOR IT. I’M ALONE, HEAD OF HOUSEHOLD. I CALLED AND TRIED TO GET IT LOWERED , WAS TOLD THAT SAN JOSE DOES NOT OFFER SUCH REDUCED RATES AS OTHER CITIES?????? HOW CAN I GET A LOWERED BILL, A SENIOR DISCOUNT LIKE I DO ON MY UTILITIES. PLEASE LET ME KNOW WHO TO CONTACKT, THANK YOU
CheapInternet.com Administrator says
We think what Comcast meant, Rosalie, is that they will not allow a current customer to switch over to the low-priced, low-income Internet plan. Seems crazy, but those are the rules.
That being the case, you should check out the other low-income Internet plans to see if one of them will work for you. We’d urge you to check out PCs for People in particular. As long as San Jose is in Sprint’s national network (and it’s hard to imagine that a large, important city like San Jose wouldn’t be in the network), PCs for People would work for you. Here’s a link to our page that lists all the low-income plans:
https://www.cheapinternet.com/low-income-internet
Good luck, Rosalie.
Rebecca Leal says
Just wondering if the program for the low income internet is extended to a low income college student as well? My daughter will start Georgia northwestern in August and we really can’t afford to have internet right now since it’s more expensive.
CheapInternet.com Administrator says
There are currently a couple pilot programs for students (including college students), but none of the results are in yet, so none of them have been rolled out nationally yet.
CheapInternet.com Administrator says
If your daughter is living on-campus (which we assume most freshman do), she will undoubtedly find lots of free internet everywhere on campus — the library, the student union, cafeteria, dorms, etc.
jessica craig says
I have a daughter who is in school 4th grade 9 years old. I am a single mother and I am making 17,000 a year.
CheapInternet.com Administrator says
If you daughter qualifies for the National School Lunch program, you qualify for Internet Essentials, Jessica. But you may qualify for other programs, too, and you should check them out before you choose a service provider. Here’s where you can read about all the programs:
https://www.cheapinternet.com/low-income-internet
Dequan says
Hi, I am Dequan, I live In San Fransisco, There are no good internet connections in my house, I would like to apply for the 9.9/month Internet , However I have no idea how to star apply, by the way, I believe I qualify for it, please tell me how to get star
CheapInternet.com Administrator says
You left this message on the Internet Essentials page. You can find contact information toward the bottom of the article. Contact Internet Essentials using that info.
However, there may be other plans for which you qualify, Dequan. Check out all the programs here:
https://www.cheapinternet.com/low-income-internet
Saleha says
Hello dear sir or madam…
My name is saleha patel. i live in chicago. i am alone here. i am international student. i would like to use the Internet. can u help me?
CheapInternet.com Administrator says
Based on our limited knowledge of your situation, Saleha, is sounds as if you would only qualify for the PCs for People program. But you should check out all the low-income Internet plans available on the following page:
https://www.cheapinternet.com/low-income-internet
Mohammad Haroon says
Hello dear Sir and Madam !
My name is Mohammad Haroon and I live in Denver,Colorado our family is 4 people and we are low income families I would you like to use the internet which is 9. A month can you guys please help me
My Address is ******* Ave Unit 8-B6 Denver,Colorado
My phone…720-891-****
CheapInternet.com Administrator says
We’re glad that you qualify, Mohammad, and hope you receive the service you need. However, you can’t get it by leaving a comment at this website. You need to contact Internet Essentials by phone or online using the contact info found on this page.
However, are you sure that Internet Essentials is the right program for you? There are others that you should check on to make sure you’re getting a plan that works best for you. You can check out all the programs, including Internet Essentials, at this link:
https://www.cheapinternet.com/low-income-internet
cynthia adam says
what about us older folks on ssdi
CheapInternet.com Administrator says
You should check all the programs shown on the link below, just in case you qualify for any of them and if you live in an area where they are offered:
https://www.cheapinternet.com/low-income-internet
Nevie Durant says
I am as broke as any of my other fellow Americans , so how do I get this internet that is cheap enough for me to afford and how do I get one of those computers that are free or cheap. I need all the help I can get. Thank you Nevie Durant
CheapInternet.com Administrator says
There are numerous programs available, Nevie. You need to read about them all in this article:
https://www.cheapinternet.com
Check them all out, because each program has different ways to qualify and is offered in different areas.
You second question was about “computers that are free or cheap.” We know of no programs in which the computers are free. However, almost all the plans you’ll read about in the above article offer computers for $150.
Onkara says
Hi my friend who is 82 years old live by herself an Social Security and medicare with only source of income being Social Security of ~1100/month she lives an one of the apartments at 10801 West Park Dr. Houston TX 77042. She is not on SNAP but on medicare, does she qualify for “Internet Essentials” program by Comcast, if yes then what will be the internet cost per month for her and what will be the speed she can get.
CheapInternet.com Administrator says
Unfortunately, your friend doesn’t qualify because she makes too much according to Federal Poverty Guidelines. However, there is another program for which she does qualify. You can read about it here:
https://www.cheapinternet.com/low-income-internet/pcs-for-people
Tylia says
Does the wireless router that comes with this program have wifi capability?
CheapInternet.com Administrator says
Absolutely, Tylia. That’s That’s exactly what a wireless router does. Here’s how Wikipedia describes it:
“A wireless router is a device that performs the functions of a router and also includes the functions of a wireless access point. It is used to provide access to the Internet or a private computer network.”
Jade says
I am 17 I am not in school . And my mother and I are in a low income home. I need Internet to get back into school so I can find a job and still be in school . I need to know if we would be still eligible .
CheapInternet.com Administrator says
First of all, good for you for wanting to get back into school, Jade.
Your question is one we’ve never been asked before. The Internet Essentials rules say at least on child in the household must be “eligible” for the National School Lunch Program. Since you’re not currently in school, we’re not sure if you are eligible based on your family income or ineligible because you’re currently not in school. The only way to answer that question would be to speak to the Comcast Internet Essential customer service team.
However, there are many other programs other than Internet Essentials for which you may qualify (if you live in the places where those programs are offered). Check them out here:
https://www.cheapinternet.com/low-income-internet
Good luck. We hope you can qualify for one of the programs, Jade, because getting back into school is so important for your future.
Lena says
Audrey Goss Try this http://mediacomc2c.com/apply.aspx I have never tried it but I ran across it in one of my searches and it said if you have a child living with you that has reduced or free lunches you can get internet for $9.95 a month
CheapInternet.com Administrator says
Click on our “Low Income Internet” link at the top of the page. It will tell you about the program Lena suggested and many other inexpensive plans from different companies. They all have different ways to qualify and one of them may solve your problem.
kevin waite says
cant get lower cost if your a customer already but your going broke tying to pay the bill as a veteran thats disabled i live on 1059 a month 10 dollars would be better than what im barely able to pay now
audrey goss says
i would like to know how to get a better rate on internet service i have 2 grand children living in my home that are in grades 7th and 3rd and they use it for homework can you help me
CheapInternet.com Administrator says
We assume that you qualify, Audrey, but you should click on the “Low Income Internet” link at the top of this page. That’s a good place to start and hopefully find a program that is available where you live.
Lemon says
Comcast needs to make it available to all low income people not just ones with kids at home. They need to do like att and anyone who has someone in home that qualifies for snap (or Link) can get it.
Howard Morris says
Need government phone internet access..
CheapInternet.com Administrator says
If you qualify, apply for it.
Nancy Pewton says
I am 81 and live in a senior apartment, hud assisted, apartment. I only have an iPad which I love. None of my family live near me. They are in Calif., Florida, Missouri, Ohio, Virginia, and Maryland. I have 5 children all married, 25 grandchildren, all married but 5, 27 great grandchildren, one married and a great great grandchild. I pay almost $58.00 a month for the Internet. I need to get the price down. Is their a plan that can help me. I love the Internet to keep me in touch with my family. Thank you
CheapInternet.com Administrator says
It depends on where you live, Nancy. Click on the “Providers” link at the top of this page or on the “States” link. You’ll find info on which companies are offering which service in which parts of the country. Good luck. We hope you find a reasonably priced solution to your problem.
Ladda Hawkins says
Thank you administrator for this valuable information! As a teacher, we are told to get the kids digitally ready but I teach in a Title I district where over 80% of our kids receive free or reduced lunch. I have shared this website with many of my parents and with my own social group.
CheapInternet.com Administrator says
Thanks for your kind words, Ladda, and thanks again for sharing FreeGovernmentCellPhones.net with your friends. We appreciate it.
Joe Ann Davis says
What do you have in Kerrville tx / for low income consumers
CheapInternet.com Administrator says
Unfortunately, we don’t have the manpower required to help readers figure out which program is available in every community in America. It will require a little homework on your part, Joe Ann. Check out all the programs by clicking on the links at the top of this page. We hope you can find a plan that works for you.
orion rabon says
I am single parent of two girls…5…and 1 1/2……at the end of a divorce….doing it on my own…self-employed…lawn work…..pay check to pay check…..could really use the net for looking for work….instead of going to the library….im a citizen…..if anymore info needed please contact email.
CheapInternet.com Administrator says
You should be proud of yourself, Orion. You are a great role model for your children and for everyone else in the country who is down and out.
To apply for the service, though, you must contact Internet Essentials directly by phone or online.
Good luck. Please keep us posted on your progress.
Atiya saee says
Hello My name is Atiya Saeed I turn in 66 . I am widow ihave no school child. I Want to take safelin labtp computer. And lo rate Internet service pls help me , I am citizen.
CheapInternet.com Administrator says
This program is currently being tested in a pilot program, Atiya, so it may be some extended period of time before it’s widely available. Perhaps you should look into the program we wrote about in this article to find out if you’re eligible:
https://www.cheapinternet.com/pcs-for-people-best-internet-plan-for-low-income-americans
Melissa says
I live in ca. High desert area of hesperia.ca i have a 13 year old homeschooled. Can i gt this.. But i dont know if its comcast or charter. We have up here!
CheapInternet.com Administrator says
Comcast offers its Internet Essentials plan to home schoolers. The first thing you need to do is figure out if Comcast serves your area.
qwuanna says
Live alone on very low income no kids am i eligible
CheapInternet.com Administrator says
At this point, no, but check back here at CheapInternet.com soon because new plans are popping up all the time.
Melissa says
That is a complete and utter lie? 10$ a month is old news ….there now charging 10$ for every 50mbps u go over? And if u don’t have t.v.well ur screwed, they offer unlimited for an additional 35$ + the 10$ !….Liers robbing me blind. Leaving them asap
CheapInternet.com Administrator says
We have questions for you, Melissa. What triggered the increase in price? What did customer service say when you called to question your billing? Are you aware of the following Internet Essential Terms & Conditions? Do any of them apply in your case?
Here are the Terms & Conditions we were referring to. We found them on the Internet Essential website:
3. You will no longer be eligible to participate in the program if (i) you no longer have at least one child living in your household who is eligible to participate in the NSLP; (ii) you fail to maintain your Comcast account in good standing; (iii) Comcast ceases to provide the Covered Service to your location; or (iv) your account opened under the program is closed. A change in address may result in your account being closed, even if you continue to receive Comcast services at a different address. Program participation also may be terminated if the Covered Service is upgraded, altered or changed by you for any reason. If you are no longer eligible for the program, but continue to receive the Covered Service from Comcast, regular rates and any other applicable terms and conditions will apply to the Covered Service.
4. If you participate in the program, you will (i) receive the Covered Service for $9.95 per month (plus applicable taxes); (ii) have the one-time option to purchase a computing device for under $150.00 (plus applicable taxes)** while enrolled in the program; and (iii) have access to Web-based, print and classroom-based training programs at no additional cost. You also will not be charged standard installation, activation or equipment rental fees for the Covered Service. The price of the Covered Service is limited to a single outlet, basic modem and Wi-Fi router. Additional charges apply for custom installation, additional outlets for the Covered Service, other XFINITY services and service appointments.
RUMA DAS says
My husband is retired and I am retired massage therapist, with very low income,need cheap high speed internet for more study about therapy through internet,we have no children please let me know whether we are able to get the cheap high speed internet
April Bates says
I want to know more about this program to convince my parents to get this. Does this offer extend to Belen NM.
Harriet A. Brooks says
Please let me know how I can apply for cable, tablet, and internet. I am a senior and can not afford the high monthly cost. But would like to enjoy the privilege of having this offer. Please help me to get started?
David Lopez says
I was interested in your xfinity internet for my kids they do get free lunch at school.so how does this apply to me ? Thank u in advance
Ajohnae' Moorman says
I’m a college student who needs internet for a very cheap price because i have a bunch of work that cause for me to use the internet. please help me.
dan says
Missprint- in Cities and Towns with Internet Essentials. Ohio should be Oregon since those towns are here in oergon state.
Joel north Sr. says
Hello,I am 60 and disabled I would like to get information on this .I am drawing a ck each no. On the 3rd.I have my bills which leaves me with very little for the no. I pay rent,ele,water.and my cell so I have away to call if I need to.please if I could get this free or at a cheep price a mo. To come due on like the 3rd.of the mo. If you can contact me by phone it would be eazer because I can’t check my email at this time.my no.is 405-999-**** when you can tell me Ann told you to call so I know its you!!!thank you joel!!
kiran says
hi,,
i am living in fresno ca.. i am getting medical,,,wic,,,etc.. i wanna to get installed internet at my apptment.. can i apply for interrnet essential program or not
Cdy says
It such a lie. I call in to ask for low income Internet for 10 Mbps, they said they don,t have it in Los Angeles area even though I have a son who receives free lunch in school.
Stephanie madrigal says
I would love this for me my son
Crystal says
I’m interested in the free internet service. I have a son that recieves free lunch
ms lovett says
I am interested in this because I have a son who is in high school that receives reduced lunch how do i go about getting this because they gave him a laptop for his work but we don’t have Internet
Virginia says
Hi I am interested in low-income internet. I have two kids that qualify for school lunch.and I also need internet for my online schooling with united school of America.
Julie says
I am 56 year old woman that got ran over by a van I fractured my back in several places I’m not able to work I ordered Comcast they tried to charge me 500.00 with installation really I’m waiting for my disability to kick in next month how do I get on this program
Carlos Macedo says
THIS IS CARLOS MACEDO AND I HAVE POSTED A COMMENT ON YOUR PAGE AND I CAN SEE THE ONLY RESPONSE IS THAT
“YOUR COMMENT IS VISIBLE ONLY TO YOU UNTIL WE APPROVE IT”
QUESTION: IS THERE ANYTHING TO APPROVE IN COMMENT LIKE THIS ON WERE YOU HAVE NOT BEING ABLE TO SOLVE A SITUATION CREATED BY YOUR COMPANY.
WE HAVE BEING BILL FOR SERVICE WE HAVE NEVER RECEIVED, PUT ON HOLD FOR SEVERAL TIMES INDEFINITELY, MAKE US TO GO TO YOUR OFFICE IN MIAMI FEW TIMES AND EACH OF THIS TIMES WE HAVE TO TAKE TIMO FROM WORK FROM 2 TO 4 HOURS.
:: WHAT IS TO BE APPROVE??? ”
KINDLY RESPONSE TO OUR INQUIRY
CheapInternet.com Administrator says
The reason for moderation is to delete spammers’ comments before posting, to delete inane or irrelevant comments before posting, and to redact comments in which people post private information such as phone numbers, home addresses, social security numbers, etc (yours had your phone number, so it’s a good thing it was moderated).
It takes up to one day for comments to be released from moderations.
Carlos Macedo says
URGENTE URGENTE URGENTE
Our internet essentials was approve back in December 5th, 2014 and until this day Comcast was unable to do the installation on our home. We spoke to so many people that promise to set up a date for installation and ANYTHING HAS HAPPENED. IS THERE ANY PROBLEMS WITH COMCAST AND/OR ESSENTIAL THAT THEY DO NOT WANT TO ATTEND THIS PROGRAM OR IS IT A PROBLEM WHIT OUR FAMILY??????
i LIKE TO HEAR FROM A RESPONSABLE EMPLOYEE IF THIS IS GOING TO BE DONE OR THAT YOU DO NOT WANT OUR BUSINESS??????
PLEASE HAVE THE COURTESY OF RESPONDING TO THIS MAIL. 1/27/2016 at 08:21am
Carlos Macedo 786/344-****
WE HAVE (3) THREE KIDS GOING TO SCHOOL IN THE NEED OF THIS SERVICE, GIVE US AN ANSWER FOR THEM
nellyda says
I am trying to find out about the internet service you guys have I have two girls of school one in the middle school and one in elementary school
Bonnie Malone says
I am a Time Warner customer, i have internet, but it costs around 30 to 40 per month, I am one of the seniors on fixed income. is Time Warner offering any thing like cheaper internet, I would hope so, but considering what i pay i don’t think they do, or at least they have never told anyone about this.
Mariah says
I live in Arlington Tx and would like to know if we get Comcast in our area? Zipcode 76001
jerilyn says
hello.my step daughter gets free lunch and her dad gets goverment assistance for her.she is in high school but i tried to see if her and her dad qualify but we are not able to get past the 1st qualifying page.
thu thi pham says
internet basic and internet essentials for senior
MaryEllen says
My husband and I have had your service for over 1 1/2 .We have custody of our 3 grandchildren. My 16 granddaughter uses the internet on a daily basis for school. We were told that we could get the Internet cheaper through comcast. I make under $30,000 a year and my grandchildren get free lunch. When my husband went to the office to ask the about it they responded that the child has to be in college. I read the information on line and says nothing to that affect. My granddaughter is high honors and intends to go to college .She works hard to keep up her grades and is Appling for scholarships but anything we could do to help her along the way would be awesome. I shall wait for a reply thank you for your time.
Kenneth says
Do you have wi fi for people on disability . if so how much
Malynda Walker says
I would like more information on your subsidized internet please
I am a single mother whose children need it to do school work
Thank you
Malynda W
Claudia D. Garcia says
I’m really need a internet for my daugther she is going to college soon and she needs to fill up applications for collage and she is are unavailable to do it, sometimes she has to go @ the library late and she doesn’t have enough time. Pkease if you can help us . This is my num. 408.609.7665.
Also if you can provide a cable for low cost I will be happy I got 2 more little kids but unfortunately I don’t make enough money we received $50 for child support.
Thank you for reading my email
Sincerely
Claudia G.
juanita castaneda says
Im a senior and have 44 yr old daughter with psychophrenia we need a high speed internet we live very fix income please help us
Peggy Jimenez says
My household is 2 (my husband and myself). My husband is unemployed due to medical problems. I am on Social Security disability. Our income is $1333.00 a month. Do we qualify for a low income internet program and how do I apply? He receives $64.00 a month for food stamps and he is under State run medical insurance. My income is fixed.
Ty Zecha says
If you’re willing to jump through hurdles and deal with the poor customer service, then go for it. I qualify through my college and it took me over a week to even get my application in. The website is horrible and the pages go no where and the customer service is obviously in india and on my first three calls, they hung up on me after 15 mins and on the fourth call, the guy submitted my application which I cant check or find proof of because of the horrible website. At this point I don’t care if i get it or not only because dealing with Comcast customer service always throws me into a rage and I’m far from someone who gets upset easily. I probably just catch the bus down to school every time i have to get something done but I guess thats one of the pit falls of not able to spend an obscene amount of money for Comcast service.
JJ says
I keep hearing about free internet for the elderly. Even low priced internet as it states in this article. I have been searching for a couple of months now and have been unable to find either. After reading this article I went to cox website and someone approached me via instant message. When I questioned about this Internet Essentials for my 80 year old mom they told me it was $39.99. When I mentioned this ad they had nothing to say about it but call customer service. I thought they were customer service? They gave me a 1-800 number to call but they are closed right now. My mom did tell me she previously called cox about cheap internet and they told her they did not have cheap internet. HELP!
JJ says
I keep hearing about free internet for the elderly. Even low priced internet as it states in this article. I have been searching for a couple of months now and have been unable to find either. After reading this article I went to cox website and someone approached me via instant message. When I questioned about this Internet Essentials for my 80 year old mom they told me it was $39.99. When I mentioned this ad they had nothing to say about it but call customer service. I thought they were customer service? HELP!
chris grace says
i live in California 96086, siskiyou county on SSI, retired and am currently paying $25 a month for slow internet which i am going to have to give up as it is too much for me. I do not have cable or TV for the same reason
i got very confused on you website… can you tell me if there is a plan for me or if there will be one soon?
thanks so much
Mae says
Hi there I’m just looking for Internet for my son who is autistic and loves to watch his moves online
julisa cervantes says
Looking for internet for my kids..
Mohamed kotb says
Hi, I have four kids. I need Internet Essentials from Comcast. My children need the Internet for homework, reading, ect. My income is low, so I think that this internet is pretty good, with a good monthly cost.
***** Milbrook RD, Philadelphia, PA 19154
Sherry Freeman says
I’m looking for internet essentials in my home for my daughter Carla LeAnn Freeman she is in High School and we need it so we can afford it for her work for school her high school is CEDARTOWN High and our address is ****** Aragon Ga 30104
helene kohn says
I am an 85 yo senior. enrollment in the nj low income senior help programs, snap, utilty help, paad. I am in need for basic internet conectivity for a health an security camera placed in my home
For monitoring By my son.
Respectfully
Helene kohn
Care giver direct no. Stan kohn
Abiral says
What happened if we doesn’t get free lunch and how to connect
paul lopez says
boo hoo im single and cant handle my self, yall are a bunch of babies. this is for kids, but no lets make I about you. maybe if you stop spending your money on dumb shit you single folks could get what you really need. lames. good job Comcast
Maggie says
Plz i need to get cheap internet to keep my work nd my sons grades to get better….
Sarai Garcia says
Can immigrant students be able to apply to essential internet.
Mary SMith says
I totally agree with Bleu. They cater way too much to those kind of people.
Bleu says
November 6, 2015 at 8:59 am
Wow, what about those low income people without children, the disabled, or seniors. Everything is centered around families with children, there are other people too. Disappointed in Comcast, was looking into getting their internet service but will not even consider them now.
Jane buys says
For the 4 th time trying to get low income int. Never get a answer
mohammed zaman says
hi! I am mohammed zaman. i really need internet for my home work. but i don’t have enough money to pay 29.99 internet bill so i heard that there is internet service for student i really want to get that.. plzz help me.
mohammed zaman
rhythym&blues says
@Bleu..so agree with you..what about the single men/woman, without kids that are trying to excel . this is technically discrimination!! unfortunately it applies to other aspects in life, including financial aid for students without children, we get little to no assistance. Then they wonder why people pop out babies and choose not to work ~.^…
Bleu says
Wow, what about those low income people without children, the disabled, or seniors. Everything is centered around families with children, there are other people too. Disappointed in Comcast, was looking into getting their internet service but will not even consider them now.
daphne curry says
MY ZIP CODE IS 39851
daphne curry says
what happened to Cuthbert,ga and ft gaines ,ga?we can only get thru dish or etc,in areally dead zone, I am on fixed income and payin 59 mo for internet thru dish or go w/dial up, thru windstream,ALL I HEAR IS YOU ARE 8 MI FRM BX,
ashley yost says
How do I see if my family qualifies for a computer and this internet. Please email me and let me know what I need to do. Thank you
Amber Wodarz says
Hello I am looking for low income internet. I live in Crosby mn 56441. Is there any that I can sign up for? Let meknow Thanks!
priscilla. ziats says
Iam interrested in ur internet! i live in lincoln pk mi. n have 3 children in the school system . i need help with the internet please help!
Lisa says
I can’t fine a low income disabled internet ,,,,we have Suddenlink can’t afford that, can anyone help me. My zip code is 71360
Karen says
I live in Brown county Texas. My husband and I are disabled and low income. What kind of cheap internet is there for us. Please email me.
krista says
Im interested in the internet essentials program, how do i get started?
Jamie says
Okay if you are going to get this and you can get on internet on your phone or somewhere have them email you the application instead. You will get the email in a day then you can print the application at a library then scan it on your phone using an app/camera and then email it back to them they approved it in one day. Also do not wait for the start up package its nothing important you can make an appointment before you get it once you are approved. Oh and there is a start up fee of $30 if there’s not an existing wire already and if there is one and its very far from the location you have your computer you will have to buy a cable.
Marysue Hall says
Why are low income seniors being discriminated against by requiring them to have a child in order to get Internet Essentials? Why is Verizon allowed to stop this from happening and bar all new companies from competing in the state of Virginia?
Sabrina powell says
Interested in seeing if my family can get internet have government assistants
Susan Jones says
I am a retired disabled senior citizen. I would like to know more about your Internet Essentials program. Do I qualify? If so how do I apply? Thank you?
Viktoria ubil says
My family of three are on a low income. Our rent is most of my fiances check. I’m a stay at home mother. I need your help with getting wifi! Please send me an email were I can sign up please!
Catrice Williams says
I am an 18 year old student and I go to college. We are a low income family and I need the internet in order to get through my classes am I eligible for internet essentials?
Angelia says
I’m on disability. A low income monthly. My house payment takes 3/4ths of my check. I have no WiFi. I’m so interested in your program. Did not know it existed. Can you you please email me w a link to sign up for your program. Thank you!
Melissa Gaya says
Im interested in affordable internet for my kids. Thank you
Linda says
All this sounds great for low income families but what about low income seniors who no longer have school age children at home???? I’m inquiring for a 81 yr old friend on very limited income. I would love to get her on the internet. We live in central illinois. Any help for my friend? Thank you for your time. Linda
lorie dickinson says
I was very disapointed to learn that there are no lower cost offers for seniors, and the disabled, being both it leaves me with no options.
Mad parent says
This is a joke the have given me the run around since march then they say im approved…only to wait for 2 weeks for no welcome kit…called back an supervisor said it was in the mail..waited a week an nothing called again an they say its pending…its too many companies an they could care less about how this process sucks…T mobile offers a 90$ Hotspot for 10$ so i recommend save yourself a headache an get a Hotspot this Internet Essentials sucks there customer services sucks
annette zavala says
yes can you send me information on this i have 2 kids in school that get reduced meals
Adriana says
how do I apply
Selma says
I would like to know if I qualify for your low income program for internet. I do not have a child in school. I live in Northport, NY. 11768. Please let me know if your company has internet service in my area for low income. Thank you, I look forward to hearing from you.
kimrie says
How do I sign up for this. Im a single mother of two kids in school. The age of them are five and eight years 9ld. And we leave off a check once a month of 440.00 thanks
JOSE Bonilla says
I nedd internet mi chek is only $831. at moth from s.ocial cecurity
Christine Hurst says
i have a young adult (age 20, soon to be 21 in late Oct.) who has autism. He lives in a facility and spends as much time with me, his mother. Could I be eligible for this program ? I also receive food stamps for myself and have medi-cal from the state.
My services end Sept. 22, 2015 with Universe AT&T. Can you please help me to obtain low income internet services?
Christine Hurst
619-608-****
Jennifer Brashear says
I would like to know if this offer is available where I live. (Keyser, WV 26726) I receive food stamps, live in low income housing and I am homeschooling my son.
Paula Archila says
My daughter get free launch we get food stamps and the only thing I receive is my social security disability I would like to know if we qualify for the $9.95 internet I live in Tampa, FL 33612
Cheryk Kellam says
I am on a fixed income and taking care of a grandchild that gets food stamps. Am I qualified and to who with. My area code is 32626 in Florida. Thank You. Cheryl kellam
PASQUALE colasante says
I get ssi and food stamps can i get a computer for 149.00 and internet for 9.95. I live in philadelphia pa.
pam fontenot says
I live in Louisiana & on ss raising my 4 granchildren. We need home internet are there any companies that offer cheP r free in home internet without a phone line
Robert Roth-Nelson says
I am writing for my daughter, ********, whose household of six qualifies for subsidized free lunch at ****** Academy in ********, CO, for her eldest son now entering there in first grade. The household also qualifies for Medicaid and Food Stamps and the family income satisfies Federal guidelines. Her school advertises COMCAST Internet Essentials for its students but her address just a block away does not come up on your application site so it shuts down the application process. How can someone get help when the online process breaks down? Is there a phone number she can use?
RJWORSTALL says
Yea, Comcast you are doing good. Why not TN where you have taken all of to the cleaners and we can not afford Internet with Comcast any more.
Knarik says
Hi . I would like to know how can I apply for this program. having internet for 9.95 each month for qualified families?
katie sheets says
I have been trying to get form to download so that I can sign up to get the free lunches internet started at my home to no avail. Could you please send me one of those asap so I can get things documented. Thank Yo;u, Katie P.S. I wish that you; would get English speaking Americans to help in the customer service area….very very difficult to understand these global people
Josh Miller says
Note to the writers, 5 Mbps download IS NOT BROADBAND!
The minimum broadband download speeds now begin at 25Mbps.
CheapInternet.com Administrator says
Yes, we understand that the FCC has changed the definition recently from 5 to 25. And the low-income American who is desperate for Internet access loses. 5 Mbps for for $10 a month is a Godsend for people who cannot afford more. We so disagree with the FCC, we published this article on the subject.
https://www.cheapinternet.com/idiocy-fcc-mandates-higher-broadband-speeds
Luanne says
Why is this low income program ONLY FOR HOUSEHOLDS WITH CHILDREN? I’m too young to collect social security, but was laid off due to my age. My benefits have run out and I can’t seem to get a break! Isn’t there a program for folks like myself?
Salomea Swaim says
I am a senior, single, and living on $869. a month Social Security. I have been looking for work for over 2 years now, even though I’m 65. I cannot live on this income, and I am constantly trying to find ways to save $$. A friend told me that Comcast had a special program for low income people. I have no children, yet, I earn less than a living income.
Is there a program for me, that includes wireless, and phone? I have previously used wireless as a way to work from home, and my rural area requires that I have a phone that is not a cell phone.
Please contact me with ideas/solutions. Thanks. SAS
Donna Freeman says
I live in saline county ar and am interested in how I can get cheap internet for 9.95 monthly I have two children in middle school that get free lunch and live in apartment thank you
Lorraine Eakins says
I have had internet essential since April of 2015 this internet sevices was offer to me for the first 6 months free of charge I am without sevices because Comcast says I owe them money. I have call both office Comcast and Interne Essentia with no succes. Can someone please contact me 267-582-****
Nancy says
So I just tried to get Internet Essentials. I should qualify in every way. When I applied on the website I got a message with a phone number saying to call to verify my address because the website didn’t recognize my address. I called and spoke to someone who asked me for my address. Then he said that my address does not qualify. I’m not sure why…I live in low to moderate income housing. Very strange…
P.S. I’m also not happy that I had to enter my social security number in the application on the website.
Florin says
I need cheap internet for my kids
s . Haggerty says
What about low income families where children are grown and gone ? As long as we meet income guidelines , we should still qualify.
QIANG ZHOU says
Thank you so much for this wonderful help!
As a low income family, with a boy who will go to school in this September, I want to learn more about this.
linda sagahon says
Send me a petition to sign up about the Essential program. It sounds like it is only for individuals that just have children. In my eyes, and wallet, Comcast has overpriced a lot of their services, including the internt. I cannot afford to have internet. I think I should apply to all of us with low income and not just individuals with children. Please don’t get me wrong I love children and respect responsible parents! I just want to say that I am under the poverty level by close to 200%. I like having the internet and really need it cheaply. Living in CO. Thanks for your time!
Richard Price says
Sign up info please
CheapInternet.com Administrator says
Click Here for Internet Essentials sign up info.
Rebecca Owens says
How do I sign up for low cost internet. Page talks a good talk but have yet found out to sign up, what’s up with that??
CheapInternet.com Administrator says
That contact information for Internet Essentials is in the article above.
Age Discrimation says
Dear Old People (LOL) ,
Someway, somewhere, somehow our tax dollars to support this program.
Comcast is ripe for a Class Action Lawsuit to open this program up to low income people regardless of age. Let’s contact AARP and demand they file a class action lawsuit and sue the pants off these discriminatory bigots.
Stand up. Fight Back…this is total B.S.!
Rashad Chandler says
I am 19 years old and I recently had to move in with my grandmother because my mother passed. I was attending vDevry as a special Ed student but had to drop out because my mother is not here to get me there or help me with my registration. I was studying video game programming and I have a computer but I don’t have the Internet and I am unable to work in most places because of my special education status. I would appreciate getting Internet access so that I can practice.
Thank you
Rashad
John Vickers says
I am retired and on a fixed income and live alone. I have no children eligible for a school lunch program.
However, the Internet is my communication with the outside world and while not disabled I am faced with rising prices and have to make sacrifices in order to balance my household budget.
I would like to know if I would be considered for “Internet Essentials”?
CheapInternet.com Administrator says
No, we’re sorry but you don’t qualify for Internet Essentials.
Roger says
Where would I get proof National School Lunch Program
Becca says
I am currently a subscriber for comcast. I husband just switched jobs which he got a major cut in pay and so now we have to cut out Internet. Do we still have to wait three months before we can qualify for comcasts internet essentials? Thanks!
Lisa Hansen says
I can not afford high price internet. I would appreciate very much to be able to get Internet Essentials at a lower cost $9.95 in Vallejo.
Thank you, Lisa Hansen
thang says
I have 3 kids and get free lunch at school so i want to know can i get cheap internet for kids and family, how much income for whole family with 5 people to qualify to get this Internet , Thanks.
kathe says
I am a low-income individual who is disabled. I have no young children who would qualify for school lunch. I would qualify for school lunch. As an adult student do I qualify for internet essentials?
CheapInternet.com Administrator says
That’s an interesting question. Are you saying that you are in a high school class, where you would qualify for the National School Lunch Program? It has to be high school or under. If you are, even though you don’t “have a child that qualifies for school lunch” it seems like you would be eligible. But we can’t say for sure. Please let us know if you are able to get it.
Sarah says
Single mom with low income. My children qualify for free lunches based on our income, but they do not attend public school; they go to private school on scholarship and aid. Can I qualify for Internet Essentials since my children would qualify for free lunch if they attended public school?
CheapInternet.com Administrator says
Yes, they don’t need to be in school lunch, just have to be eligible for it.
Matthew O. says
I am a 24-year-old Aspie who still lives with my mother, who turns off the internet every weeknight at 11:30 PM (12:30 AM during DST). My income is no greater than $7000 a year and I am unable to find a job. I came close once but put my college education, ongoing since fall of 2008, before that one opportunity because I thought it was just as important. My grades have been anything but poor.
I can understand my mother shutting the internet off that early on nights before I have class in the morning, but on those lonely nights that are followed by a morning of no classes I will need internet access for relaxing entertainment before I go to bed. I have been looking for free-to-cheap unlimited internet access for myself to use independently. So far, almost everything I Googled my place of residence (in Huntington Beach, CA) did not qualify for. Almost everything it did was too expensive. I took a look at the service mentioned in this article but it seems to think the applicants are parents with children which I am not. I cannot lie to them. I cannot pretend to be a parent. If I told my mom about this, it is likely she would say no or would try to control it when I am the one who rightfully owns and pays for the access.
How can I be independent when I can’t even afford an apartment. I can’t even find acceptable work around my school schedule (work that does not involve janitorial duties in which you have to mentally keep track of what you have cleaned and what you haven’t). What am I going to do?
Angelica says
Hi, I am an 18 year old student and senior in High School. I get reduced/free lunch at school because recently my parents had kicked me out with no reason. I am currently homeless, but working to get in an apartment. I have low income with my job, and I am currently in Welfare. I graduate at the end of the year, but still have plans to attend college after High School. I am having to support myself, and I need low-cost Internet for my school work and job. Will I be able to still qualify for this program, even though I am the student signing up, and even though I am graduating at the end of this school year but still having plans to continue my education? Would this program also let me have the ability to have a telephone/ home phone with this low-cost Internet program?
It would be greatly appreciated to know these things and help me with my plans to support myself, while continuing my education. If I do not qualify for this program, I would also appreciate other low-cost Internet programs that I could qualify for.
Please and Thank You,
Angelica
CheapInternet.com Administrator says
We’re sorry to hear of your situation. That’s a good question about if it has to be your parents signing up for Internet Essentials. We would think that you would be able to. If you have any problems try working with someone at your school, who often work directly with Internet Essentials and other companies.
You can also try Internet Basics (see here), which has other low-income requirements.
As for the phone, you can probably get a free phone from the government. (See here).
Gathala says
My grandchildren recieve free lunch, but we have been told there is no internet available in our area. How do find out?
CheapInternet.com Administrator says
You go to the Internet Essentials website (info above) and check your zip code. Or give them a call.
Sonia says
Hello, I just qualified for internet essentials and my questions is do you have to have a home phone in order for you to connect?
CheapInternet.com Administrator says
No phone is required.
Carlos says
Will, I with SSI income quaify for a low income internet service?
J says
Im a single mom with a child with free lunches but they still wont let me have it unless i cancel my current internet for 3 months i can’t do that she has to have it for school work now. Is there any way to get around this?
CheapInternet.com Administrator says
No way around it, it’s a hard and fast rule.
J Delacruz says
I am disabled and get Food Stamps, would I be able to qualify without kids because I am a low income disabled person. If not why because I am in need to be able to connect with the internet and just because my kids are grown should not discriminate me.
Thank you
CheapInternet.com Administrator says
No, you will not be able to. It’s not discrimination, it’s simply the way the program works, meant to help kids in school. You can check other programs, including Internet Basics, which is created for low-income in general.
https://www.cheapinternet.com/get-help
HNS says
Hi. I’m a single mom of two. Very minimal income. My son was on reduced/free lunches when in regular school, but is in home school now. Can we qualify?
Wanda Torres says
I can not afford high priced internet as my social security is only $697.00 per month beginning this new year of 2015. I would appreciate very much to be able to use Broadband at a lower cost than most companies want. I will be 74 years old this coming April.
Sincerely,
W. Torres
olga says
I’m a
Low income senior with food. Stamps. I receive 793.00 mo need low cost internet. Please reply. Thanks
CheapInternet.com Administrator says
Go to our help page: https://www.cheapinternet.com/get-help
Bryan Jarrie says
I live off of $79/month but I don’t have any kids. Can I still qualify for the plan?
CheapInternet.com Administrator says
No, sorry, you need the kids and in school lunch.
Katiana Gedin says
Hi, my name is Katiana, and i am a single mom of 5. Which 2 of them are special needs and i wanted to have internet but can’t afford it . I am really interested in this program so please let me know how i can have internet or phone at home.
CheapInternet.com Administrator says
If any of your kids is in school on school lunch program, you can get Internet Essentials, described above.
kathy says
I want to know if the internet speed offered by Comcast in internet essentials is good for streaming movies like on Netflix
CheapInternet.com Administrator says
Yes it is, but you could possibly have some issues on High-Definition movies. The Internet Essentials download speed i 5.0 Megabits per second.
Below are the Internet download speed recommendations per stream for playing movies and TV shows through Netflix.
0.5 Megabits per second – Required broadband connection speed
1.5 Megabits per second – Recommended broadband connection speed
3.0 Megabits per second – Recommended for SD quality
5.0 Megabits per second – Recommended for HD quality
25 Megabits per second – Recommended for Ultra HD quality
yesenia says
please help me get internet for my kids please…. 917 870 **** yesenia
rachel stateler says
Hi my name is Rachel and i live in Pocahontas Illinois i was wondering if we got Comcast where i live.
Cynthia Gee says
Dear “Cheap Internet Administrator”,
Why doesn’t Comcast give a tinker’s dam (look it up) about OLDER AMERICANS?
My husband and I are both 56 years old, and he is disabled due to a heart attack and a stroke suffered while undergoing open heart surgery. My husband makes $1472 a month on SS Disability, and the only job I’ve been able to find after months of searching is a part-time graveyard shift at a local convenience store making just over minimum wage.
WE WOULD LIKE TO HAVE INTERNET TOO, but at our income level, we can afford neither TV nor internet service, and it would really help pass the time for my husband if he could watch TV or play online games. Most senior citizens in our area are in the same boat as are we, financially…. we gave this country the best years of our lives, and now we are forgotten, but I guess you folks at Comcast/Time Warner don’t care about that, do you, you stinking money-grubbing corporate pigs?
Have a nice day wallowing in your profits, and I hope your company ROTS.
michael lee says
can you sign my daughter up been waiting for the paper work from you guy for over 2 months now.my daughter needs it for school
Cheap Internet Administrator says
We’re not Internet Essentials. You’ll need to contact them directly. Two months is obviously too long, so something must be wrong.
Guillermo Ascencio Garcia says
notebook is too expensive isn’t it?
Cheap Internet Administrator says
We wouldn’t say so.
Guillermo Ascencio Garcia says
What’s low income how much is toomuch not to qualify has low income family of 3 children plus mom and dad
Cheap Internet Administrator says
There is no income requirement. It’s based solely upon if a child is in the National Free Lunch Program. Of course you can’t get into that if your income is too high.
KaTherine says
My son just turned 5 and is supposed to start school in the fall The school district has the worst scores and stats I would prefer to home school him. I have cut out so much already the only thing we have is internet but things are going slow money is getting tighter and tighter. it would be great if i could get internet for 10 bucks a month and use the left over for school supplies. i am seeing that my options are to put my child in a horrible school environment just to get a break
Lee Goldman says
We are presently on Social Security and find our internet service $14.95
is a little more than our budget can afford after paying our utilities,
food, and medicines. We would really appreciate a lower price service
if at all possible. We primarily keep in touch with our family up North
thru our internet computer service which is also exceptionally very
slow. Please advise us as to our chances of hooking up to a
less expensive internet computer service.
Kelly says
Comcast- worst company ive ever delt with. (I speak for many!)Has been 3 years & still i am still angry with the customer service. I post this not because im angry but this issue includes most family, friends & neighbors. Referring to the link that got me HERE….
‘Government concerned: Not enough needy Americans signing up for broadband programs’
Comcast has a lot of rules-eliminating everyone I know for 1 reason or another.
No service for last 90 days. so if you have cable, home phone or internet (that u cant afford) U cant have this deal! if you dont have these services (me) its because you probably couldnt afford their services, fell behind & owe them $ (so they say). So if your poor & need this service from Government via the middle man (comcast) TOO BAD-you cant have!
‘In addition, you cannot have been a Comcast internet subscriber in the last 90 days and you cannot have any overdue Comcast bills or unreturned equipment.’
I appreciate the Governments efforts. This is a deal my son can really benifit from I do have internet(not Comcast) but the $50+month could be better spent clothing his butt!
MJ Brewer says
My situation is extremely complicated in that I have an elementary student who does get free lunch, but her brother has aspergers and requires home school. Since I didn’t know about this project, we’ve been going without necessary food for an adequate diet to afford internet for him. We don’t have television services, only internet and basic phone.
Our bill just popped about $25/month, along with a couple of other bills, and we’re struggling with hospital bills. I don’t even have a cell phone, but we did see that on another page and will apply today. The point is, I cannot imagine spending the next three months at the library so my son can attend school, aside from it not even opening until 10:00 a.m.
What can I do? Surely there’s something!
Thank you,
MJ
judith ruth walker says
If Comcast employed US citizens to answer phones, fill out order forms on computers, at home, near 0 training or education required, then?.. Almost every phone and internet contact with this US company is Out Sourced to other countries, I spent 2 hrs on the phone ordering service for my landlord, a Marine Veteran. When finally done, the salesman asked me “Do you wonder where I am?” Your asking me if I wonder where you are? I asked “Yes” he said. Well, sure, Yes. “I am in Pakistan and its 3:30 am”. It had taken me an hour to figure out that each dept. rep. has a ‘play-book’ they read from and only that. They have no answers at all. They can only repeat the question they ask you. Things went quicker as “would you please repeat that” “I cant understand you”? the one question I asked
SCHELA says
I am interested in the internet basics with CenturyLink, how can I go about doing that please.
Cheap Internet Administrator says
https://www.cheapinternet.com/low-income-internet/internet-basics
Sharon Goss says
I would like to get my niece enrolled for her two school children ages 11 and 6. The oldest is currently doing a history project which would include pie charts, maps, statistics. A lot for an 11 year old, but the library in our town has limited after school ours for her to make use of a computer and the internet for doing a search.
Cheap Internet Administrator says
Give it a shot. Try signing up on their website. Good luck.
Andrew says
I can’t sign up also. is this web site really real?
Thanks and best regards
Cheap Internet Administrator says
Yes, we’re for real. Just follow the instructions.
Help: https://www.cheapinternet.com/get-help
jay says
the whole fact that you said “fo real” makes me doubt this
Melissa Thompson says
I cant sign up. Everytime i click on the cheap internet it brings me back to same page
tammy Renney says
We just got into a house we were staying in a motel for 3 months but even taking my daughter to the library to do a report for school the library still charges to print her reports 20 pages would cost 5.00 and some reports are longer i get assistants help from the state. DO WE QUALIFY FOR THIS PROGRAM.
t. says
people without children also need low cost internet and have been adversely effected by the economy–
Christy says
My question is What if we go over the amount of internet MB we get?
Not my email address but my friend let me use it. My son and I don’t have internet.
Cheap Internet Administrator says
Internet Essentials doesn’t have a (practical) limit.
Irene says
Hello,
I know that in order to qualify you need to have a school aged child in the home and to be low income.
I don’t have a child in the home. I’m 57 with disabilities, and low income. Actually very low income in California.
Do I qualify, and if so, how do I sign up?
Thank you,
Irene 🙂
Cheap Internet Administrator says
Try this Irene:
https://www.cheapinternet.com/low-income-internet/internet-basics
beverly says
can u help us my daughter home schools and we need internet access
Tony M Vandeplas says
We live in Colorado,Canon,City to b exact about 40 miles outside
of the Springs does it cover our area yet?
Cheap Internet Administrator says
You have to contact them to find out.
Wayne Withrow says
Im on disability and my 2 kids will not receive unhealthy lunches from school too bad theres not other ways to prove your income through you Im going to contact channel 9 news and have them put it in their doesnt that stink column
Cheap Internet Administrator says
Have Channel 9 contact us if they need any further information.
Fran says
I’m a 63 year old low income senior. Why are people over 60 excluded?
Cheap Internet Administrator says
It’s not seniors over 60. It’s anyone that is not in school on the school lunch program. That’s simply who it is designed for.
You can see if you can get on Internet Basics, which is completely on need:
https://www.cheapinternet.com/low-income-internet/internet-basics
If that doesn’t work, there are some good deal with this company, even free:
https://www.cheapinternet.com/freedompop-home-internet
Good luck.
Hortense Johnson says
Myself and my husband are both disabled, would like information about cheap internet and homephone service,dont have any kids at home, they are grown and on there own, can you help us?
Maxine Hamilton says
I am on a fixed icome And i would like to be able to use my computer and a cellphone
Right now I have dialup and a home phone it is costing me 55.00 a month.
Please if you can help me get my rate lower. I live in Jensen Beach Fla.
Phone# is 772-692-2334
Thankyou
Momline says
I have 2 honors students who are required to do most of their homework online and must take some entire classes online due to budget cuts. We cannot go to a local library to use their internet so I am required to pay a min of $420 a year for internet at home and this is the cheapest I have found. My kids qualify for free lunch and none of these low cost or free internet services are available in our zip code, 34638. This bill is the highest bill we have aside from food for the household and I have no idea why it costs so much in this country just for internet service. My brother lives in France and he says nowhere he has lived in Europe has he ever paid more than 9 euros a month for high speed. Education apparently is a priority there. Any suggestions???
stephen lakios says
My wife is totally blind, i have three heart problems and had four strokes, we live on SSI and SS. We still have a mortgage and all the bills which come with home ownership, yet we do not complain.
I believe more of the above people need to learn how to budget, you need to learn how to spend less then what you get. Why do people “need” 150 tv channels? We get 36 for free.
I watch the news and get out in to my garden or play with the grand kids and make toys for them. Learn limits, spend more time with your spouse, or kids, or friends; get away from the freebie mentality, anything worth having is worth paying for it. I suppose i’ll be shot down quick, i grew up in a different time, we had no electricity, no plumbing, no car, no heater, there was no welfare, no freebies, yet we were happy.
jeandeux says
so i guess if you are poor and have no kids you are screwed
Samantha Moulton says
I would like to register
Randy says
What amazes me is the number of folks that think they should have their lives paid for by those of us that work. Sad, really sad.
cher says
With the fastest growing section of our population being over the age of 60 and a very large amount living on just social security, you need to extend this program to low income seniors.
Linda Lewkowski says
How do I apply for free internet?
Janice says
I have SS and SSI and my income is 710 per month. I do get food stamps and Medicaid. I got a free cell from Assurance. How can I get cheap internet as well as cheap TV cable?
Heather Grounds says
Anyone know if there is a company that offers free or low income internet in northern michigan I have four kids all in school and I would really like to find a way to provinde internet to them for schooling and socializing with family who are out of state
tina glenn says
were do I sign up for internet essential program
Cheap Internet Administrator says
All contact information for the program is in the article above.
Anthony Ellis says
Where in Vancouver if there is a cheap internet services and want to know how much it cost for the internet services.
Sent me a letter to
Anthony ***
*********
V6E 1S8
(admin redacted address)
Cheap Internet Administrator says
No government subsidized internet in Canada?
Laura says
How do I apply for it?
Cheap Internet Administrator says
All the contact info is in the article above.
Fred says
So if you don’t have a kid tough? It’s very hard to find a job without Internet but I suppose Comcast figures the more money you take out of the community the more you qualify? So I should have a child I can’t afford, get snap and free lunches as well as Medicaid and then I’ll deserve to be able to find a job, become a taxpayer again and maybe even a customer buy some of their more outrageously price products?
If they offered a program to families WITHOUT a child qualified for free food at school they would have been sued up the wazoo but discriminate against people who won’t bring a child into their lives until they can afford it and no one cares. Somehow this system is getting more and more backwards. Being responsible in this century just doesn’t pay.
Shane says
I live in gatesville texas do y’all cover my area?
Jessica says
I have a 4 yr old who will be in school in the fall and will receive free lunch and a 2 yr old, along with a 19yr old that is in college. The oldest receives fiancial assistance with school and all three recieve medicaid but we live in Maryland. Is there any program that would work for our situation?
Cheap Internet Administrator says
Won’t this program, Internet Essentials, work for you?
connietta says
I have free lunches for my children and would like to know how to apply. Internet and computer.
Cheap Internet Administrator says
Please read this page.
Lawrence says
I am in college and in live in low income housing units. I qualify and receive financial aid, and would like to know if I am eligible for this program?
Joanique says
I would like to sign up for this service, however i already have comcast can they swich me? i am low income and paying 60 a month for internet. i can barely afford it. i need it for college.
Cheap Internet Administrator says
Unfortunately you will need to get off of it for 90 days first.
“In addition, you cannot have been a Comcast internet subscriber in the last 90 days and you cannot have any overdue Comcast bills or unreturned equipment.”
Fred says
Have a kid? If not they don’t care. Just cut back on your excesses like food and you’ll be able to afford that $60 in no time.
Lesli says
The problem is ….You have to not have comcast already…I wish I would have been aware of this program when I signed up for comcast because it’s not like they are telling you that this is avail. and our schools are not publishing this information. So sad.
Nancy Suddoth says
I have had a safelink phone for about a year, but didn’t know about the reduced cost internet service at all. I feel that these wonderful gifts that are out there for those of us who are disabled are not advertised very well and we have to go out and do our own how to do things right and what is available to us. Our minds are on the diseases and pain we suffer, not what is available to make our lives easier. I wish someone would organize a page with all the great discounts that low income people could participate in, each with credits so that when you go back to work, the more credits you have, the longer you get to keep servicess as a reassurance that we won’t just be dropped on our head when we start a new part of our life. My biggest fear is that if I go back to work and my benefits don’t start for 3 months, or if I don’t even get benefits, I won’t be able to afford to go see the doctor or pay out of pocket because all my benefits will be taken away. I didn’t ask to be disabled, nor did I ask to live without the many things that other people take for granted. I would love to have an updated IPhone or a new laptop, but by the time I would be able to get one of those, it will be obsolete. Martin Luther King had a dream…what about MY dream? If you can help me, I would really appreciate it!
jean allison says
hi.i am 56 year old grandmother .my income is very low. older peoples shouldn,t have to pay a lot of money for cable r internet..55 and up.we have a hard time paying for our bills..things have went up ..food, rent, light, gas, clothers.,it is hard for use .
Charlotte Spencer says
I’m also on SS and Comcast never offered any low price internet or cable to me although I’ve explained about my finances. Had to do some searching and still am paying high price for modem and box for t.v. Although found low internet and cable it still takes almost $100.00 a month for these two bills by the time they add the boxes and all thier so called taxes and fcc fees etc it wipes a good portion out. The Gov., promised free boxes when they first allowed t.v. over the air wave programs to be removed but if you have a HD t.v. you get charged almost 10.00 a month for the box and 7.50 for the modem. We cannot win. Most of us have to pay or give it up.
pollyanna says
go on alibaba, amazon, or ebay and buy a surfboard cable modem, dump the comcast monthly lease. Ask them for 3 free DTA boxes and return your cable box. good luck!
Punkinpete says
I agree with Mojo. I work and work and GET NOTHING FREE! I make enough money to get by but can’t afford a cell phone!
kathleen Martin says
My mother is elderly (78) and has only SSI, Medicare and food stamps as her support. is she eligible. Right now I am paying her cable bill (she has Cox Communications) but it is putting a hardship on me to do so, this would help me. Does she qualify
Joel says
WTH?!…cut the cable! My mom is elderly too, barely tops 1 k a month in income, retirement included. She still works. She doesn’t have cable. Cut the cable and then you might be able to afford the internet. Yours is not a sob story. No one needs cable to live. That is a luxury item. I make 68K and I don’t have cable. But I have internet, cus I work from home and I need it for work. Otherwise, I would go where it’s free.
Jaspher says
How can I apply ?
Cheap Internet Administrator says
Contact information is on the page.
Joyce McClurg says
What Page? To apply? Cable serv. and free internset?
Andi says
Do you have a similar option like this but for cable tv service? Thanks.
Denise s says
Its not right that my son has to be without Internet access for school for 90days because we currently have Comcast but have to get rid of it because it is too expensive for me a single mom who is living on food stamps, child support and unemployment for now. So Comcast would rather help other companies customers than help there own. I lost my job due to downsizing after 30 years and this is just one more blow! Shame on you Comcast!!
Cheap Internet Administrator says
We agree!
Tammy says
My daughter get’s free lunch at school I would like to get this get this.I have never heard of this untill now, I was looking for cheaper internet because I am going to have to get the service I have now turned off in a few days because I can’t pay the high amont any longer.I come across this web site and read about it so please get back to me asap and tell me what I need to do to get this internet. Thank you so much. Mrs. Tammy Smith
Paula says
I just got service through Comcast and I’m just wondering why I wasn’t informed of this when I mentioned I had kids. I’ve had this service for 2 weeks and my daughter was just approved for free lunches and I’m just hearing about this today. So do I really have to wait 90 days?
Lizzy says
PLEASE READ the article Internet Basic is NOT thru Comcast it is thru Century Link and looks to be Verizon FIOS so IF you have FIOS in your area I am going to take a stab in the dark and say Century is not available to you. But you put in your Zip and then your address after you click the lets get started Starburst…
Now if you get the Netbook for $150 you have to stay signed up for 2yrs 1st yr 9.95 & free modem then 13th month goes to $14.95 + modem or you can purchase modem thru them Internet speed is 1.5 that is SLOW if you ask me and that is as fast as it will get it says will usually run 15% slower than 1.5 AND there is no guarantee AND if it doesn’t live up to your expectations – it goes down – it is slow – it is always dropping – Tuff OH OH Yea I ALMOST forgot EVERY YEAR you have to be in the SAME finacial position you are in when you got the service aka you must qualify or you owe $$$
chris brown says
hey this is not fair that u have to be over 90 days off of comcast to use this low income program as ofright now i will be loosing cable and internet because of our finacial situation we are currently on comcast and they should work with its coustomers we follow under three of the listed programs u need to be on and cetury link requires u to pay for a modem lease some kinda connection fee shipping fee and taxes on top of that for the first month bill if u install its 50.90 if u have someone come out its anoth 30.00 you are pretty much stuck with comcast
Maralee K. says
It irritates me when they talk about ‘blazing fast’ internet speeds of 1.5Mbps as if this was something special. The ENTIRE country of S. Korea has FREE internet for all its citizens at an astounding 38Mbps (minimum): some areas are getting up to 58Mbps! They also made it their goal to have 100% literacy & are now at 98% literacy for ALL citizens (w/students required to learn 2 languages by 5th grade – Korean & English) – ditto India in this type program – whereas the US’s had an official program to ‘dumb down’ its citizens since 1970. (Download & read the FREE internet book by C. Iserbyt, Ronald Reagan’s Sr. adviser: “the Deliberate Dumbing Down of America”) It’s working, too. We’ve dropped from 94% literacy in 1970 to just under 50% in 2011. This means 1:2 U.S. citizens can’t read/write at a 5th grade level!!! Other nations’ crime rates’ve dropped & we have THE largest prison population in the world at a staggering cost of 112 BILLION/yr. Wonder why our jobs are going overseas & crime is rising? It’s no accident.
Miller says
This is about Internet not the US and their illiteracy. The crime rate and literacy comes from morals and values not being taught to children and parents not taking time to make school a priority. — and NOTHING is free, someone pays for it. FYI, learned that in economics. Bet I’m younger than you and definitely not illiterate for having to pay for Internet or going to school in the US. 🙂
chris brown says
pretty shur it comes from property taxes or what ever fee they have to pay in their country every year
Denise says
Hi, I live out of the city limits of Archer Fl. 32618 & many folk beside myself are out here with NO OPTION for internet except for dial-up. Can & will you EVER come out this way to provide service for us?? I have broadband right now but waiting any minute to be disconnected because the company I have Mainstreet Broadband is is out of business,,,
Notice to Customers
We regret to inform you that as of today, August 1, 2012, Broadband South LLC (d/b/a Main Street Broadband, the “Company”) is forced to cease operations. Despite certain assurances, we have been unable to reach an agreement with our senior lender, the U.S. Department of Agriculture’s Rural Utilities Service (“RUS”) that would have enabled us to continue operations.
We encourage you to make immediate arrangements for an alternative broadband supplier, as the network will eventually be shut down. We apologize for the inconvenience caused.
Sincerely,
Broadband South LLC
so please advise with MAYBE some hope for us out here in the woods,,, Thanks for your time
pollyanna says
This web site below will tell you about the updates on who gets the grant money. I have been looking for internet for 3 days and cannot find anything affordable. My eyeballs are soooo tired. Comcast does not have a low income program without you having a child, and their 19.99 goes up after 6 months nearly double. Verizon no longer has dsl and switched to min $69.99/mo for Fios internet only. Hughes is expensive too. Dish and Directtv are expensive, and I don’t know if you can get internet only without tv except with wildblue. Plugin wireless usb prepaid sticks/hotspots/svc are expensive $50/mo etc. Wireless phone companies have so many contracts and overage fees and are expensive, and hey I can’t afford a monthly wireless phone so I have safelink. Verizon has a $19 phone only svc you can get Lifeline assistance on (do web search for lifeline application and pick your state to fill out form), but you have to order dial up internet svc through another provider, which are all 56k slow, and if you get Verizon’s $15 measured rate they can’t guarantee they will have a local number avail, so you may be charged for any calls over 30/mo or out of local area code. Centurylink in south FL, does honor the Lifeline discount, you need to ask and apply for it, but still their phone svc is 30+/mo so not cheap if you want their internet too. Apparently you can’t get dial up internet without ordering landline phone service. So I have only 2 choices, pick expensive comcast or expensive verizon, and worse, they teamed up so if you screw up your bills and leave, you have nothing. Verizon will put fraud charges on after your final bill and ruin your credit, and comcast will take your deposit if you don’t return their equipment. On the go broadband cards are too expensive for long term or all day surfing for jobs, for a laptop. Can’t get landline ATT here either, except wireless, but have you seen how much those iphones are?! I don’t need phone service or tv, only internet, so why should I have to pay $60/mo for a live wire? I am on SNAP because there isn’t much work here in FL and it’s min wage. I can’t get anything on free wifi hotspots for the palm trees, unless I drive a half hour to mcdonalds and sit in a parking lot, and the rv campgrounds are wep. We need more little companies, more choices! Maybe some point to point hotspots?? Don’t think I didn’t beg and grovel comcast to come up with a low income plan… well, they didn’t. ps-If you have high speed internet you can stream tv for free and cut the cable.
http://www.dms.myflorida.com/suncom/broadband_florida_initiative
http://www.recovery.gov/Pages/default.aspx
CAMA says
I no longer have school aged children but I am a senior citizen and have to have my internet to keep in touch with my children and grandchildren and to manage my bills. I now have Comcast broadband service but can no longer afford it. Is there any low cost programs out there for someone like me?
darkrune says
this sounds to good to be true but i’ll try anyway. is this available in southeast iowa by any chance? we have 2 ISP in this area, wildblue and hughesnet both charge an outlandish price for services, for example: $141.00 a month for just internet, i live online and i get 25Gb allowance in bandwidth per month. i had better internet where i lived before and only paid $66.00 a month!
i live in Rubio IA, 52585 (if thats needed to find out if i can get this here)
Rosemarie says
Im interested in the cheap internet service Im enrolled in lifeline government program with reach out wireless and need internet and home phone along with cable cheaper then what I pay with time warner cable. So please tell me how I can apply for this service?
Randy says
What? You need cable cheaper? This is why the country is failing!
Peter says
I’m not sure about all the previous comments. This program works like it should but not easy to find the correct procedure.
New generation should have access to the internet. That applies to schools, libraries, churches and the most important our homes. The ones that can not afford it should be sponsored somehow. Comcast and Federal Government makes that happened. I know they (Comcast) do this because of the FCC regulations that force them to do it, regulating big corporations mergers like NBC Universal and Comcast. For now it’s available for anyone that has a child in school that receives reduced or free lunches.
Liza Bear says
just kidding
Liza Bear says
What about us low income Americans without kids? I would like to have affordable high speed internet but Comcast is only doing it for families with kids on free or reduced school lunch…shoot, I guess I have to go find a poor kid who wants to hang out with me….
Cheap Internet Administrator says
https://www.cheapinternet.com/low-income-internet/internet-basics
help: https://www.cheapinternet.com/get-help
Angela says
The program should not be only for someone who has a child who is receiving free lunch. It should be for any low income person.
Zack H says
My younger brother, sister and I all three are on the low income free school lunches deal. I told my parents about this and it seems like they are interested… This would really help me with allot of school work and keep the kids entertained. Allot of people havnt yet realized how important enternet is becomng to families with kids in school. not trying to seem like I want something for nothing but I do hope the enternet quality being promised in this article is actually what you get. That and I hope its available in my area. Any way I can ask if it is without saying where I live on this post?
Jeanne says
I would like to enrole in this program, but the web sites just takes you in circles.
Ana says
The obvious or underlying theme in the responses is the frustration with the child-on-school-lunch requirement. WHY in the world would the companies have a requirement so specific that most low-income Americans can’t qualify? Just because you don’t have children doesn’t mean you’re not just as desperate for help and just as determined to better yourself. In fact, people on school lunch programs are already taking advantage of a safety net, but they’re not necessarily the poorest. The poorest now seem to be people in their 50s and beyond.
Guess I’ll try to look elsewhere — wherever that is.
Joel says
Really? You are gripping because we are helping low income families? Did it ever occur to you that this is because kids can’t just get up and go to the library, starbucks,mcdonalds, parks, or other place that offers free internet? If you are an adult, and you cannot get your lasy self off your chair to go to the library, then you have problems. I know what the naysayers are going to say. But thinkabout this. Before the net was popular (that wasn’t long ago, this became popular in 1995 during the time of America Online) and you wanted to read free books and read periodicals without having to pay for them, where would you HAVE to go?
Exactly.
steph says
Well, in my area comcast is the devil of internet providers. They need to have rediculose restrictions or they would actually help people who need it. Statistically people with kids, are more social and will tell more people about what a great things that company is doing with them. For me it’s them or att only…
Jenniferlea78 says
The KIDS NEED THE INTERNET TO GRADUATE AND COMPETE IN THE REAL WORLD!!! Are you that dense really? Wow! You should be REALLY thankful that they do need the internet because if they didn’t then there probably wouldn’t be ANY programs willing to help your SELF SERVING AND SELFISH ASS OUT in the first place!!! Do yourself a favor next time, and try to actually read the information THAT IS SO READILY AVAILABLE FOR YOU TO READ ON THE WEBSITE! THERE ARE TWO PROGRAMS …one of which will help someone like you out! WHAT KIND OF A LOW RENT PERSON WOULD THROW THE KIDS UNDER THE BUS LIKE THAT??!!…..TRULY DISPICABLE, REALLY. I WOULDN’T TAKE YOUR BUTT TO THE LIBRARY EITHER! YOU SOUND PRETTY NEGATIVE AND MISERABLE.
Michael "Mic" Tipitino says
Other companies are offering the 9deollar deal. but I’d rather stay with you.Drop me a low income deal.
Michael "Mic" Tipitino says
I am a 65 year old man living on 920.00 per month I think I aught to get the 9dollar deal.
Lauren says
I’m curious– we don’t qualify for free lunches but reduced lunches. Does that still qualify us for Comcast’s internet essentials program?
Cheap Internet Administrator says
No, Lauren, that does not count.
Stacy says
I was just on Comcast’s Internet Essentials website and it says families with a child who receives reduced price lunches may be eligible, too, so I would go ahead and call whichever program covers your area. The most you’ll lose is a 5 minute phone call.
steph says
What about people who are caretakers for elderly relatives who’s income or employment has been effected. The unifying theme for these programs requires that you have children. But there are a significant amount of americans who are careing for elderly/or disabled individuals which can be every bit as time consuming and financially exhaustive as those with children. Not to mention the endless research required to try to find programs that are specific to their retirement status, health problems, and social programs that are income sensitive. Alot of women of a specific generation trusted that the government would always protect them and now we find elderly women with not so supportive retirement alternatives who don’t qualify for social security or social programs because of technicalities. Where is there help for people in my situation? My aunt is eternally at the threshold according to beaurocrats but not beyond it enough to keep her own head above the water, and not below it enough to qualify for anything. The middle is a crappy place to be. sorry for the downer guys, just need to vent some frustration.
i. siddiqi says
i live in yonkers, new york and want to know if this or any other cheap internet service is available in my area zip code 10704…thanks
Cindy says
My son attends a free public charter school that does not have a standard kitchen (it’s only a “warming kitchen”) so therefore no state lunch program. We are on TANF and Medicaid and waiting for unemployment but live in the Comcast service area and unfortunately a high cost of living area..Key West. Is having a child on the free school lunch program the only consideration to apply for the Internet Essentials program? Thank you for your time.
jovanny lua says
hi id like to get this and i get free lunches at my skool and i wanna no how long this will last IM 12
Juanita Hodge says
I don’t have children, but I do need a cheap internet and phone. What I have now
is really wipeing me out on Social Security income Please reply.
Cheap Internet Administrator says
Check out the Internet Basics plan. You don’t need a child on school lunch for that one.
Juanita Hodge says
I am looking for a cheap internet,I am on a very low budget income SS. I really
need something I can afford. I am not computer savy, I am 79 so I don’t need all
the extras I just need it to work , LIke if I want to send an e-mail I know is going
through. I have been with ATT-U verse and I have never rec. an e-mail under the
att,net. internet I keep complainng but no results is time to look for something I can
afford. I need to get Att-u verse out of my pocket for internet and phone. I can’t
afford it on SS. Please reply ASAP. Thank You
Leslie Owen says
Juanita, I too have AT&T but not UVerse. I have the regular broadband. They raised my bill from 38$ to 42$ without any notice or explaining why! My only other option for internet service is Comcast which is more expensive. I live off a disability income. I would like to see a low cost service for seniors (I’m 57) and not only families with kids. I do love it that these programs are available though!
Cheap Internet Administrator says
Leslie, Did you try the Internet Basics plan. It’s not related to children. Just financial condition.
Danielle says
I also would like to see a $9.95 program for the seniors, too! I have Verizon’s double play for $49.99.
However with inside wire maintenance for $8.99, plus taxes & fees, my bill comes up to $74.31. After one year, the router is mine. If a program comes out for someone like us, I’d hop on it, myself. Like you, I also get money from the government.
mojo says
I would like to not pay for your program, but I don’t seem to have that option.
Cheap Internet Administrator says
Not everything is free, mojo.
diane shurtz says
hi cheap internet admin, i dont have children…. period! are there any programs that i can pay 9.95 per month to get internet? I have proof that i am on food stamps and have no income right now. I just need to have internet so that i can get a job and hopefully better my life! I could use a small break, I am hopefull and and i have a desire for life still and im hoping it will prevail here. please help me out and ty for your time
americancitizen says
I would also NOT like to pay for this service. Where can I select that option?
shannon batick says
would like to register for your program
Cassie says
i live in Wells V.T., do u cover that area?
Cheap Internet Administrator says
You need to contact Internet Essentials.
beverly says
my daughter home schools over the internet and now i am only working partime can u help us