When you review Comcast’s internet plans on their website, you won’t see or hear anything about their lowest priced plan, Internet Essentials. That’s because it is a program specially designed for just a specific group of people, and not available to every person in areas served by Comcast.
This tremendous deal — unlimited 5Mbps cable internet for just $9.95 per month — is available to low-income families with children who, in general, are eligible for the National School Lunch program.
So, how do you apply if the program is not on Comcast’s list of plans online? There are several ways, all very convenient.
For more general information about Internet Essentials, go here.
Begin at the Internet Essentials website
Comcast has set up a website specifically for Internet Essentials, and it’s appropriately named www.InternetEssentials.com. From here, you’ll be able to apply online or call the phone number they have listed on the page.
If you require a Spanish language website, please visit www.internetessentials.com/es/.
If you’d like to apply over the phone, you can call 1-855-8-INTERNET (1-855-846-8376). For Spanish, call 1-855-SOLO-995 (1-855-765-6995).
Either way, you will be reminded of the following eligibility rules:
- Be located where Comcast offers Internet service
- Have at least one child eligible to participate in the National School Lunch Program (See note below)
- Have not subscribed to Comcast Internet service within the last 90 days
- Does not have outstanding Comcast debt that is under one year old
If you wish to apply online, look for the “Apply Online” button in the top area of the home page, which will take you to the online application page. On this page you will enter your phone number and click the Get Started button.
Comcast will mail or email you the simple application to complete and sign. Send that back to Comcast, along with any documents they request in order to show proof of eligibility. This could include a copy of this year’s acceptance letter or other document from the school or school district proving free-lunch status. They will tell you what they need, specifically.
Note: The InternetEssentials.com website says you must “have at least one child eligible to participate in the National School Lunch Program.” That’s not entirely true. Comcast has extended eligibility twice — first to families with children eligible to receive reduced price school lunches, and then by including parochial, private, cyber-school, and home-schooled students.
In addition, they expanded their instant approval process for families whose students attend schools with 70 percent or more National School Lunch Program participation.
So, make sure you persist with the representative to make sure they know that you are aware of these other methods of qualification.
We don’t know why the official website, and even the Terms & conditions linked to on that website, don’t explain this properly.
Comcast says it will review your application within ten days. If approved you will receive a welcome kit in the mail with everything you need to connect to the internet.
The welcome kit will include a cable modem to connect to the cable jack in your home, and installation instructions, among other things.
Also included in the Welcome Kit will be information on how to get a special deal on a desktop or laptop computer for $150 plus tax. This includes a phone number you can call to place your order.